HP C2K99UA Bedienungsanleitung

HP Envy 6Maintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.

Category Description Supports the following configurations:●2048-MB total system memory (2048×1)●4096-MB total system memory (2048×2)●4096-MB total s

Category Description HP Multi-Format Digital Media Reader supports the following digital card formats:●MultiMediaCard●Secure Digital (SD) Card●Secure

2 External component identificationDisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is

Button, speakers, and subwooferComponent Description(1)Power button ● When the computer is off, press the button to turn onthe computer.●When the comp

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

LightsComponent Description(1)Power light ● White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-saving mo

TouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light●On: The TouchPad is off.●Off: The TouchPad

Component Description(3)USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhancedUSB power performance.NOTE: For details about different

Right sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to a

BottomComponent DescriptionVents (2) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal compone

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Computer major componentsItem Component Spare partnumber(1) Display panel 686602–001(2) Top cover 686097–001690198–001Computer major components 13

Item Component Spare partnumber(3) Power button board 688003–001(4) Keyboard (includes keyboard cable): Keyboard in black finish: For use in the U

Item Component Spare partnumber For use in the United States 692758-001 For use in the United Kingdom and Singapore 692758-031 For use in Germany 69

Item Component Spare partnumber(8) Media card reader assembly 688004–001(9a) Power connector cable (includes bracket) 686593-001(9b) Power connector c

Item Component Spare partnumber System board for use only with computer models equipped with an Intel 1.5GHz processor(includes processor and replace

Mass storage devicesItem Component Spare part number(1) Hard drive (7mm SATA 2.5”) 320-GB, 7200-rpm hard drive 634862–005 320-GB, 5400-rpm hard driv

Miscellaneous partsComponent Spare part numberAC adapter (non-smart):65-W PFC RC V 2-wire AC adapter (non-smart) for use in all countries and regions

Spare part number Description490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)490371–202 Power cord for use in Brazil (3-pin, black, 1.

Spare part number Description686593-001 Power connector cable (includes bracket)686594-001 Hardware kit (Hard drive)686595-001 Display hinge covers686

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Spare part number Description687099–171 Backlit keyboard in black finish for use in Saudi Arabia (includes keyboard cable)687099–A41 Backlit keyboard

Spare part number Description692758–041 Keyboard in black/silver finish for use in Germany (includes keyboard cable)692758–051 Keyboard in black/silve

Spare part number Description693229–001 System board for use only with computer models equipped with an Intel 1.7GHz processor(includes processor and

Spare part number Description694436–601 System board for use only with computer models equipped with an AMD processor (includesprocessor and replaceme

4 Removal and replacement proceduresCAUTION: This computer does not have user-replaceable parts. Only HP authorized serviceproviders should perform th

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Service labelWhen ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service label, which is

iv Safety warning notice

Display panelDescription Spare part number15.6-in, LED, BrightView SVA display panel 686602–001Before removing the display panel, follow these steps:1

7. Remove the 4 Phillips PM 2x2 display panel screws.8. Remove any tabs or tape adhering to the display panel (1), and then move the panel towards the

9. Release the support strip (1) covering the display panel connector. Disconnect the display panelcable from the display panel (2), and then remove t

Remove the base enclosure:1. Turn the computer face down, remove the 12 Phillips PM 7.5 millimeter long screws.2. Remove the bottom enclosure.NOTE: To

BatteryDescription Spare part number4-cell, 60WHr 4.1AH Li-ion battery 681951-001Before removing the battery, follow these steps:1. Shut down the comp

4. Remove the battery from the computer (3).Reverse this procedure to install the battery.Component replacement procedures 37

Hard driveDescription Spare part number320-GB 7200RPM SATA 7mm 634862–005320-GB 5400RPM SATA 7mm 645193–005500-GB 5400RPM SATA 7mm 683802–00532-GB mSA

2. Remove the hard drive (3).3. Remove the hard drive connector cable (1). Remove the 4 screws (2) securing the hard drivebracket to the hard drive, a

▲Remove the screw (1), and then remove the mSATA solid-state drive (2).Reverse these procedures to reassemble and install the hard drive.40 Chapter 4

RTC batteryDescription Spare part numberRTC battery 686922–001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

Table of contents1 Product description ...

Reverse this procedure to install the RTC battery on computer models. When installing the RTCbattery, make sure the “+” sign faces up.42 Chapter 4 R

TouchPad moduleDescription Spare part numberTouchPad button board (includes cable) 688001–001TouchPad button board (includes cable) 691643–001Before r

5. Lift up on the rear edge, slide backwards, and then remove the TouchPad button board andcable (4).Reverse this procedure to install the TouchPad bu

WLAN moduleDescription Spare part numberIntel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 670290–005Athe

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on th

7. Remove the top cover (see Top cover on page 66).8. Disconnect the battery cable (see Battery on page 36).Remove the memory module:1. Spread the ret

Remove the fan:1. Disconnect the fan cable (1).2. Remove the 2 Phillips PM screws (2) securing the fan to the unit, and then lift the fan upwards(3).3

Description Spare part numberFor use only with computer models equipped with an Intel 1.6GHz processor (includes replacementthermal material)693231–00

Description Spare part numberFor use only with computer models equipped with an AMD processor (includes replacementthermal material)694436–501For use

Remove the system board:1. Remove the following cables:●Power connector cable (1)●Speaker cable (2)● Subwoofer cable (3)● USB/Audio board cable (4)●Ke

TouchPad module ... 43WLAN module ...

3. Remove the system board (2) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.52 Chapter 4 Removal

Fan-Heat sinkDescription Spare part numberFan — Heat sink 686578–001Fan — Heat sink 686579–001Fan — Heat sink 691656–001Fan — Heat sink 691557–001NOTE

4. Remove the fan/heat sink (4).Reverse this procedure to install the fan/heat sink..RJ-45 module coverDescription Spare part numberRJ-45 module cover

2. Remove the cover (2).Media card reader assembly (smart card reader)Description Spare part numberMedia card reader assembly (smart card reader) 6880

2. Disconnect the cable (3), and then remove the media card reader (4).SubwooferDescription Spare part numberSubwoofer 686599–001Before removing the U

3. Remove the subwoofer (3).Security bracketDescription Spare part numberSecurity bracket (included in power connector kit) 686593-001Before you remov

2. Remove the security bracket (2).USB/Audio boardDescription Spare part numberUSB/Audio board 686597–001Before removing the USB/Audio board, follow t

3. Remove the USB/Audio board (3).Power connector cableDescription Spare part numberPower connector cable (includes bracket) 686593–001Before removing

Remove the power connector cable:1. Turn the computer, with the right side toward you.2. Disconnect the power connector cable (1) from the system boar

Remove the speakers:1. Turn the computer, with the front edge toward you.2. Release the 2 Phillips PM 2.0×3.0 screws securing each speaker. (1)3. Remo

Creating restore media ... 78Perfo

Remove the Power button board and cable:1. Turn the top cover upside down, with the back edge toward you.2. Remove the 2 Phillips PM 2.0x3x0 screws se

For use in country or region: Spare part number: For use in country or region: Spare part number:Keyboard in black finish for use inGermany686836-041

For use in country or region: Spare part number: For use in country or region: Spare part number:Black/silver backlit keyboard foruse in Switzerland69

3. Remove the single screw (1), and then release the keyboard and keyboard bracket from the topcover (2).4. Remove the 1 Phillips PM 2.5x3 screw secur

Top coverDescription Spare part numberTop cover 686097–001690198–001Before removing the top cover, follow these steps:1. Shut down the computer. If yo

Before removing the antenna cables:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, an

5. Remove the base enclosure (see Base enclosure on page 34).6. Disconnect the battery cable (see Battery on page 36).Remove the display panel cable a

▲Disconnect the webcam cable (1), and then remove the cable (2).Display hinges and hinge coversDescription Spare part numberDisplay hinges 686596–001D

Remove the display hinge covers:1. Remove the Phillips PM screws that secure the display the left and right hinge covers (1), andthen remove the hinge

5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all

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Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres

Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you

4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOSinstallation begins.5. Complete the installation by following

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.16 cm 11.48 inDepth 2.15 cm 8.46 inHeight (front to back) 2.11 to 3.19 cm 0.83 t

Metric U.S.Contrast ratio 200:1 (typical)Brightness 200 nits (typical)Pixel resolutionPitch 0.197 mm × 0.197 mmFormat 1366 × 768Configuration RGB ver

7 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever

●Only one set of recovery discs or one recovery flash drive can be created per computer.NOTE: If you are creating recovery discs, number each disc bef

To restore the computer from the recovery partition, follow these steps:1. Access HP Recovery Manager in either of the following ways:●Select Start &g

Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into an optional external optical drive

1 Product descriptionCategory DescriptionProduct Name HP Envy 6 PCProcessors Intel® Core™ i5-3317U 1.7GHz processor SC turbo up to 2.6GHz (3–MB cache,

Guidelines:● Create system restore points using the Windows® System Restore feature, and periodicallycopy them to an optical disc using an optional ex

Using Windows system restore pointsA system restore point allows you to save and name a snapshot of your hard drive at a specific pointin time. You ca

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household w

IndexAAC adapter 10AC adapter, spare part numbers19, 20action keysidentifying 6audio, product description 2audio-in (microphone) jack 10audio-out (hea

power 7, 9TouchPad 8webcam 4wireless 7Mmass storage deviceprecautions 27removal 38spare part numbers 18, 38media card reader assemblyremoval 55spare p

USB/Audio board 17spare part number 21using system restore 83Vvents, identifying 11video, product description 2Wwarranty period 31webcam light, identi