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Inhaltsverzeichnis

Seite 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion dv5000 Notebook PCDocument Part Number: 405501-002June 2006This guide is a troubleshooting reference used for

Seite 2 - First Edition: January 2006

1–4 Maintenance and Service GuideProduct Description Connectors:❏ Audio-in (microphone)❏ Audio-out (headphone)❏ Digital Media Slot (select models onl

Seite 3 - Contents

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini PCI Communications Module1. Prepare the computer for disassembly (Section

Seite 4 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–15✎Before disconnecting the antenna cables, make note of which cable is attached to

Seite 5

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

Seite 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Seite 7 - Product Description

5–18 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the Phillips PM2.5×11.0 screw 1 that secures the optical drive to the co

Seite 8 - 1.1 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–196. If it is necesary to replace the optical drive bracket, remove the two Phillips

Seite 9

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Seite 10 - 1.2 Resetting the Computer

Removal and Replacement ProceduresMaintenance and Service Guide 5–213. Turn the computer display-side up with front toward you.4. Open the computer as

Seite 11 - 1.3 Power Management

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Keyboard Frame1. Prepare the computer for disassembly (Section 5.3).2. Remove

Seite 12 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Turn the computer display-side up with front toward you.7. Open the computer as

Seite 13 - Front Components

Product DescriptionMaintenance and Service Guide 1–52. Wait approximately 5 minutes.3. Replace the RTC battery and reassemble the computer.4. Connect

Seite 14 - Right-Side Components

5–24 Maintenance and Service GuideRemoval and Replacement Procedures10. Release the zero insertion force (ZIF) connector 1 to which the LED board cabl

Seite 15 - Rear Panel Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–2511. Swing the keyboard frame 1 forward until the assembly rests upside down on the

Seite 16 - Left-Side Components

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 LED Board1. Prepare the computer for disassembly (Section 5.3) and then remov

Seite 17

Removal and Replacement ProceduresMaintenance and Service Guide 5–273. Remove the five Phillips PM2.0×4.0 screws 1 that secure the LED board to the ke

Seite 18 - Standard Keyboard Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

Seite 19 - Table 1-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–295. Remove the four Phillips PM2.0×3.0 screws 1 that secure the keyboard to the key

Seite 20 - Top Components

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Seite 21

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Remove the switch cover (Section 5.10).5. Remove the keyboard frame (Section 5.

Seite 22 - TouchPad Components

5–32 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Seite 23 - Table 1-7

Removal and Replacement ProceduresMaintenance and Service Guide 5–33Display Assembly SubcomponentsSpare Part Number InformationDisplay Plastics Kit, i

Seite 24 - Bottom Components

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

Seite 25

5–34 Maintenance and Service GuideRemoval and Replacement Procedures11. Remove the eight rubber screw covers 1 and 2 and the eight Phillips PM2.5×7.0

Seite 26 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–35✎The display bezel and display enclosure are available in the Display Plastics Kit

Seite 27 - Troubleshooting

5–36 Maintenance and Service GuideRemoval and Replacement Procedures14. Disconnect the following cables:1 Display panel cable2 Wireless light cable3 D

Seite 28 - Selecting from the File Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–3715. Remove the two Phillips PM2.5×7.0 screws 1 that secure the display panel to th

Seite 29 - Security Menu

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎The display release hook arm and spring are available in the Display Hinge Kit, s

Seite 30 - Diagnostics Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–39✎The display hinges are available in the Display Hinge Kit, spare part numbers 407

Seite 31 - System Configuration Menu

5–40 Maintenance and Service GuideRemoval and Replacement Procedures24. Remove the Phillips PM2.0×4.0 screws 1 that secure the left and right wireless

Seite 32 - Table 2-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.15 Top Cover1. Prepare the computer for disassembly (Section 5.3) and then remov

Seite 33

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer upside down with the front toward you.3. Remove the two Phill

Seite 34

Removal and Replacement ProceduresMaintenance and Service Guide 5–434. Remove the eight Phillips PM2.5×11.0 screws that secure the top cover to the co

Seite 35

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsItem Component Function1Power light On: Computer is turned on. Off: Co

Seite 36

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer right-side up with the front toward you.6. Release the ZIF co

Seite 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–457. Remove the seven Phillips PM2.5×11.0 screws that secure the top cover to the co

Seite 38

5–46 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the three silver PM2.5×5.0 screws that secure the top cover to the compu

Seite 39

Removal and Replacement ProceduresMaintenance and Service Guide 5–479. Lift up the rear edge of the top cover 1 until it disengages from the base encl

Seite 40 - (if applicable)

5–48 Maintenance and Service GuideRemoval and Replacement Procedures11. If it is necessary to replace the TouchPad cable, release the ZIF connector to

Seite 41

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.16 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3), and th

Seite 42

5–50 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the Phillips PM2.0×4.0 screw 1 that secures the Bluetooth module to the

Seite 43

Removal and Replacement ProceduresMaintenance and Service Guide 5–515.17 System Board✎When replacing the system board, ensure that the following compo

Seite 44

5–52 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer right-side up with the front toward you.3. Press in on the Ex

Seite 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–535. Remove the PM2.5×6.0 screw 1 that secures the display hinge support to the base

Seite 46

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

Seite 47

5–54 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the USB/audio board cable 1 and modem cable 2 from the system board.

Seite 48

Removal and Replacement ProceduresMaintenance and Service Guide 5–5510. Remove the two Phillips PM2.5×11.0 screws 1 and the three Phillips PM2.5×6.0 s

Seite 49

5–56 Maintenance and Service GuideRemoval and Replacement Procedures12. Use the optical drive connector 1 to lift the right side of the system board 2

Seite 50

Removal and Replacement ProceduresMaintenance and Service Guide 5–5714. If it is necessary to replace the power connector cable, turn the system board

Seite 51

5–58 Maintenance and Service GuideRemoval and Replacement Procedures17. If it is necessary to replace the modem connector and cable, remove the modem

Seite 52 - Connection

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.18 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3), and the

Seite 53 - Illustrated Parts Catalog

5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the Phillips PM2.5×6.0 screw 1 that secures the USB/audio board to the b

Seite 54 - 3.2 Computer Major Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–615.19 Heat Sink1. Prepare the computer for disassembly (Section 5.3), and then remo

Seite 55 - Table 3-1

5–62 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Seite 56 - Major Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–63✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Seite 57

Product DescriptionMaintenance and Service Guide 1–9The external components on the rear panel of the computer are shown below and described in Table 1

Seite 58

5–64 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Processor✎The computer may be equipped with a processor socket that features

Seite 59

Removal and Replacement ProceduresMaintenance and Service Guide 5–651. Prepare the computer for disassembly (Section 5.3), and then remove the followi

Seite 60

5–66 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 2 and 3 apply to processor sockets equipped with a locking screw. Refer to

Seite 61

Removal and Replacement ProceduresMaintenance and Service Guide 5–67✎Steps 4 through 6 apply to processor sockets equipped with a release arm.4. Slide

Seite 62

5–68 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Fan Assembly1. Prepare the computer for disassembly (Section 5.3), and then r

Seite 63

Removal and Replacement ProceduresMaintenance and Service Guide 5–692. Disconnect the fan cable 1 from the system board.3. Remove the following screws

Seite 64

5–70 Maintenance and Service GuideRemoval and Replacement Procedures4. Slide the expansion port bracket 1 away from the system board.5. Remove the fan

Seite 65 - Table 3-2

Removal and Replacement ProceduresMaintenance and Service Guide 5–715.22 Speakers1. Prepare the computer for disassembly (Section 5.3), and then remov

Seite 66 - 3.4 Plastics Kit

5–72 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board right-side up with the expansion port 2 toward you.3. Dis

Seite 67 - 3.5 Cable Kit

Removal and Replacement ProceduresMaintenance and Service Guide 5–735.23 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th

Seite 68 - 3.6 Mass Storage Devices

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

Seite 69 - Mass Storage Devices

5–74 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Seite 70 - Spare Part Information

Removal and Replacement ProceduresMaintenance and Service Guide 5–754. Turn the system board right-side up with the expansion port 2 toward you.5. Dis

Seite 71

5–76 Maintenance and Service GuideRemoval and Replacement Procedures5.24 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3), an

Seite 72 - Table 3-7

Removal and Replacement ProceduresMaintenance and Service Guide 5–772. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Seite 73

5–78 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the system board right-side up with the expansion port 2 toward you.5. Rem

Seite 74

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

Seite 75

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

Seite 76

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.15 in13.03 in15.39

Seite 77

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 g9.

Seite 78

SpecificationsMaintenance and Service Guide 6–580-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface t

Seite 79 - Preliminaries

Product DescriptionMaintenance and Service Guide 1–115 Expansion port 2 Connects the computer to an optional docking device.✎The computer has only one

Seite 80 - 4.2 Service Considerations

6–6 Maintenance and Service GuideSpecificationsTable 6-4DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

Seite 81

SpecificationsMaintenance and Service Guide 6–7Access time CD media DVD mediaRandomFull stroke< 110 ms< 210 ms< 130 ms< 225 msAudio output

Seite 82

6–8 Maintenance and Service GuideSpecificationsTable 6-5DVD±RW and CD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, D

Seite 83

SpecificationsMaintenance and Service Guide 6–9Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio-

Seite 84

6–10 Maintenance and Service GuideSpecificationsTable 6-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or M

Seite 85

SpecificationsMaintenance and Service Guide 6–11IRQ11 TI OHCI 1394 host controllerTI PCI1410 CardBus controllerIRQ12 Synaptics PS/2 TouchPadIRQ13 Nume

Seite 86

6–12 Maintenance and Service GuideSpecificationsTable 6-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA c

Seite 87 - Procedures

SpecificationsMaintenance and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Seite 88 - Disassembly Sequence Chart

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Seite 89

SpecificationsMaintenance and Service Guide 6–15Table 6-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

Seite 90 - Disassembly

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

Seite 91 - Removing the Battery

6–16 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Seite 92 - 5.4 Hard Drive

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

Seite 93 - Removing the Hard Drive Cover

A–2 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable A-2Black Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadH

Seite 94 - Removing the Hard Drive

Screw ListingMaintenance and Service Guide A–3Phillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 95 - Removing the Hard Drive Frame

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Seite 96 - 5.5 Computer Feet

Screw ListingMaintenance and Service Guide A–5Phillips PM2.5×6.0 Screw LocationTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 97 - 5.6 Memory Module

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Seite 98

Screw ListingMaintenance and Service Guide A–7Phillips PM2.5×6.0 Screw LocationTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 99 - Removing the Memory Module

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Seite 100 - Spare Part Number Information

Screw ListingMaintenance and Service Guide A–9Phillips PM2.5×6.0 Screw LocationTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 101

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

Seite 102 - 5.8 RTC Battery

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationsTable A-4Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Seite 103 - 5.9 Optical Drive

Screw ListingMaintenance and Service Guide A–11Phillips PM2.5×3.0 Screw LocationsTable A-4Phillips PM2.5×3.0 Screw (Continued)Color Qty. Length Thread

Seite 104 - Removing the Optical Drive

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationTable A-4Phillips PM2.5×3.0 Screw (Continued)Color Qty. Length ThreadH

Seite 105

Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 ScrewColor Qty. Length ThreadHead Width

Seite 106 - 5.10 Switch Cover

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

Seite 107 - Removing the Switch Cover

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

Seite 108 - 5.11 Keyboard Frame

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

Seite 109 - Releasing the Keyboard Frame

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Seite 110

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 111 - Removing the Keyboard Frame

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 112 - 5.12 LED Board

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron,

Seite 113 - 4. Remove the LED board 2

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

Seite 114 - 5.13 Keyboard

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 115 - Removing the Keyboard

Screw ListingMaintenance and Service Guide A–21Phillips PM2.0×4.0 Screw LocationTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Seite 116 - 5.14 Display Assembly

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 117

Screw ListingMaintenance and Service Guide A–23Silver Phillips PM2.5×5.0 Screw LocationsTable A-7Silver Phillips PM2.5×5.0 ScrewColor Qty. Length Thre

Seite 118 - Removing the Display Assembly

A–24 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationTable A-7Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

Seite 119

Screw ListingMaintenance and Service Guide A–25Silver Phillips PM2.5×5.0 Screw LocationsTable A-7Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

Seite 120

A–26 Maintenance and Service GuideScrew ListingPhillips PM2.0×6.0 Screw LocationTable A-8Phillips PM2.0×6.0 ScrewColor Qty. Length ThreadHead WidthSil

Seite 121 - Removing the Display Bezel

Screw ListingMaintenance and Service Guide A–27Phillips PM2.0×3.0 Screw LocationsTable A-9Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Seite 122 - 2 Wireless light cable

A–28 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-10Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthS

Seite 123

Screw ListingMaintenance and Service Guide A–29Phillips PM2.5×7.0 Screw LocationsTable A-10Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Threa

Seite 124

Product DescriptionMaintenance and Service Guide 1–152 Power button When the computer is Off, press to turn on the computer. On, press to enter hibe

Seite 125 - Removing the Display Hinges

A–30 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-10Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Threa

Seite 126

Screw ListingMaintenance and Service Guide A–31Slotted SM1.5×9.0 Screw LocationsTable A-11Slotted SM1.5×9.0 ScrewColor Qty. Length ThreadHead WidthSil

Seite 127 - 5.15 Top Cover

A–32 Maintenance and Service GuideScrew ListingPhillips PM3.0×6.0 Screw LocationsTable A-12Phillips PM3.0×6.0 ScrewColor Qty. Length ThreadHead WidthB

Seite 128

Maintenance and Service Guide B–1BSoftware Updateand RecoveryUpdating SoftwareUpdated versions of the software provided with your computer may be avai

Seite 129

B–2 Maintenance and Service GuideSoftware Update and RecoveryUpdating the BIOSTo determine whether available BIOS updates contain later BIOS versions

Seite 130

Software Update and RecoveryMaintenance and Service Guide B–3To download a BIOS update:1. Access the page on the HP Web site that provides software fo

Seite 131

B–4 Maintenance and Service GuideSoftware Update and Recovery3. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS

Seite 132

Software Update and RecoveryMaintenance and Service Guide B–56. Double-click the file that has an .exe extension (for example, filename.exe).The insta

Seite 133 - Removing the Top Cover

B–6 Maintenance and Service GuideSoftware Update and RecoveryBacking Up Your InformationWhen to Back Up On a regularly scheduled basis.✎Set reminders

Seite 134 - Removing the TouchPad Cable

Software Update and RecoveryMaintenance and Service Guide B–7Using System Restore PointsWhen you back up your system, you are creating a system restor

Seite 135 - 5.16 Bluetooth Module

1–16 Maintenance and Service GuideProduct DescriptionThe computer TouchPad components are shown below and described in Table 1-7.TouchPad Components

Seite 136 - Removing the Bluetooth module

B–8 Maintenance and Service GuideSoftware Update and RecoveryRestore to a Previous Date and TimeTo revert to a restore point (created at a previous da

Seite 137 - 5.17 System Board

Software Update and RecoveryMaintenance and Service Guide B–9 Number each disc before inserting it into the computer optical drive. If necessary, yo

Seite 138

B–10 Maintenance and Service GuideSoftware Update and RecoveryReinstalling Software Programs and DriversIf a program or driver preinstalled at the fac

Seite 139

Software Update and RecoveryMaintenance and Service Guide B–112. Select Start > All Programs > System Recovery > Application and Driver Recov

Seite 140

B–12 Maintenance and Service GuideSoftware Update and RecoveryRecovering from the Recovery DiscsTo restore the system from the recovery discs:1. Back

Seite 141

Software Update and RecoveryMaintenance and Service Guide B–13a. Click Advanced Options on the System Recovery screen.b. Select Destructive Recovery a

Seite 142 - Removing the System Board

B–14 Maintenance and Service GuideSoftware Update and RecoveryUpdating Reinstalled SoftwareAfter you perform a system recovery, connect to the Interne

Seite 143

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Seite 144

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Seite 145 - 5.18 USB/Audio Board

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Seite 146 - Removing the USB/Audio Board

Product DescriptionMaintenance and Service Guide 1–17Table 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

Seite 147 - 5.19 Heat Sink

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Seite 148 - Removing the Heat Sink

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

Seite 149 - Replacing the Thermal Paste

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Seite 150 - 5.20 Processor

Display Component RecyclingMaintenance and Service Guide C–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

Seite 151

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Seite 152

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

Seite 153

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Seite 154 - 5.21 Fan Assembly

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

Seite 155

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Seite 156 - 5. Remove the fan assembly 2

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Seite 157 - 5.22 Speakers

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Seite 158 - Removing the Speaker

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Seite 159 - 5.23 PC Card Assembly

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Seite 160

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Seite 161 - Removing the PC Card Assembly

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground

Seite 162 - 5.24 ExpressCard Assembly

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Seite 163

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Seite 164

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Seite 165 - Specifications

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Seite 166 - (Continued)

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Seite 167 - 15.4-inch, WXGA, Display

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Seite 168 - Hard Drives

Product DescriptionMaintenance and Service Guide 1–195 Vents (2) Provide airflow to cool internal components.ÄTo prevent overheating, do not obstruct

Seite 169

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Seite 170 - DVD/CD-RW Combo Drive

Maintenance and Service Guide Index–1Index1394 port 1–11Aall-in-one media cable, spare part number 3–18analog TV tuner, spare part number 3–18, 3–24ar

Seite 171

Index–2 Maintenance and Service GuideIndexleft-side 1–9, 1–10right-side 1–8top 1–14, 1–16composite S-Video and audio cable, spare part number 3–18, 3–

Seite 172 - Table 6-5

IndexMaintenance and Service Guide Index–3DVB-T TV tuner, spare part number 3–18, 3–25DVD/CD-RW Combo Driveprecautions 4–3removal 5–17spare part numbe

Seite 173

Index–4 Maintenance and Service GuideIndexGgrounding equipment and methods 4–7Hhard driveOS loading problems 2–16precautions 4–3removal 5–6spare part

Seite 174 - System Interrupts

IndexMaintenance and Service Guide Index–5memory/Mini PCI module compartment coverillustrated 3–14location 1–19removal 5–11microphone jacklocation 1–8

Seite 175

Index–6 Maintenance and Service GuideIndexpower connector cableillustrated 3–15removal 5–57spare part number 3–5, 3–15power connector cable, spare par

Seite 176 - System I/O Addresses

IndexMaintenance and Service Guide Index–7speakerslocation 1–7removal 5–71spare part number 3–9, 3–22, 5–71specificationscomputer 6–1display assembly

Seite 177

Index–8 Maintenance and Service GuideIndexUUniversal Serial Bus (USB) portlocation 1–8, 1–11pin assignments D–1unknown password 1–4USB digital drive,

Seite 178

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Seite 179 - System Memory Map

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Seite 180 - System DMA

2–2 Maintenance and Service GuideTroubleshooting2. Select the File, Security, Diagnostics, or System Configuration menu.3. To close Computer Setup and

Seite 181 - Screw Listing

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security Menu Select To Do ThisSetup Password Enter, change,

Seite 182 - Table A-2

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Seite 183 - Phillips PM2.5×6.0 Screw

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-3Diagnostics Menu Select To Do ThisHDD Self-Test Options Ru

Seite 184 - (Continued)

TroubleshootingMaintenance and Service Guide 2–5Selecting from the System Configuration MenuTable 2-4System Configuration Menu Select To Do ThisLangua

Seite 185

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts Overview Flowchart Description2.1 “F

Seite 186

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

Seite 187

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

Seite 188

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Seite 189

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

Seite 190 - Phillips PM2.5×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Seite 191

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Seite 192

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Seite 193 - Phillips PM2.5×11.0 Screw

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

Seite 194

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReset power cord in docking device andpo

Seite 195

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Seite 196

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Seite 197 - Phillips PM2.0×4.0 Screw

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

Seite 198

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Seite 199

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Seite 200

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Seite 201

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Seite 202

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Seite 203 - Table A-7

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Seite 204

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Seite 206 - Phillips PM2.0×6.0 Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Seite 207 - Phillips PM2.0×3.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Seite 208 - Phillips PM2.5×7.0 Screw

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Seite 209

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Seite 210

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

Seite 211 - Slotted SM1.5×9.0 Screw

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 212 - Phillips PM3.0×6.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 213 - Software Update

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 214 - Updating the BIOS

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 215 - Software Update and Recovery

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Software Update and RecoveryC Display Component RecyclingD Connector Pin Assi

Seite 216

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 217 - Recovering System Information

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 218 - Backing Up Your Information

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 219 - Using System Restore Points

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 220 - Creating Recovery Discs

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly Subcomponents

Seite 221

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-2Display Assembly SubcomponentsSpare Part Number InformationItem Description1a1bDis

Seite 222

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics KitTable 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Seite 223 - Performing a Recovery

Illustrated Parts CatalogMaintenance and Service Guide 3–153.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

Seite 224 - Hard Drive

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage Devices

Seite 225

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-5Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

Seite 226 - Updating Reinstalled Software

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Turion

Seite 227 - Display Component Recycling

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Seite 228

Illustrated Parts CatalogMaintenance and Service Guide 3–19Power cordsFor use in:Australia 403811-011Canada, French Canada, and the United States 4038

Seite 229

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

Seite 230

Illustrated Parts CatalogMaintenance and Service Guide 3–21403800-001 1024-MB memory module403806-001 DVD±RW and CD-RW Double-Layer Combo Drive with L

Seite 231

3–22 Maintenance and Service GuideIllustrated Parts Catalog407782-001 Screw Kit407784-001 Speakers407786-001 Keyboard frame407791-001 Wireless antenna

Seite 232 - Removing the LCD Panel

Illustrated Parts CatalogMaintenance and Service Guide 3–23407825-001 Switch cover for use with full-featured computers407826-001 Switch cover for use

Seite 233 - LCD panel

3–24 Maintenance and Service GuideIllustrated Parts Catalog407857-061 Keyboard for use in Italy407857-071 Keyboard for use in Spain407857-081 Keyboard

Seite 234 - Removing the LCD Panel Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–25408479-001 TV tuner remote control408483-001 USB infrared receiver408485-001 RF cable412175

Seite 235

3–26 Maintenance and Service GuideIllustrated Parts Catalog430499-001 AMD Turion 64 ML-40 (2.2-GHz) processor (includes thermal paste)430855-001 Mobil

Seite 236

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Seite 237 - Removing the Backlight Frame

1–2 Maintenance and Service GuideProduct Description1.1 Features✎Numerous references are made throughout this Maintenance and Service Guide to “full-f

Seite 238 - Removing the Backlight

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Seite 239 - Releasing the LCD Panel

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Seite 240 - 23. Remove the LCD panel

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Seite 241 - Connector Pin Assignments

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Seite 242 - RJ-45 (Network)

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Seite 243 - S-Video-Out

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Seite 244 - External Monitor

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Seite 245 - RJ-11 (Modem)

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many 100 scre

Seite 246 - Audio-Out (Headphone)

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Seite 247 - Power Cord Set Requirements

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.9 Optical Drive 1 to remove to optical driv

Seite 248 - General Requirements

Product DescriptionMaintenance and Service Guide 1–3 TouchPad pointing device, including dedicated vertical scroll region Integrated 10Base-T/100Bas

Seite 249 - Country-Specific Requirements

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Seite 250

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide the battery release latch 1 to the left. (The battery disengages from the

Seite 251

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).Hard D

Seite 252

Removal and Replacement ProceduresMaintenance and Service Guide 5–72. Loosen the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive cove

Seite 253

5–8 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the two Phillips PM2.5×6.0 hard drive retention screws 1 that secure the

Seite 254

Removal and Replacement ProceduresMaintenance and Service Guide 5–97. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 that secure the har

Seite 255

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Seite 256

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).2.

Seite 257

5–12 Maintenance and Service GuideRemoval and Replacement Procedures4. Loosen the two Phillips PM2.5×3.0 screws 1 that secure the memory module shield

Seite 258

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Spread the retaining tabs 1 on each side of the memory module socket to release

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