HP 13-m010dx Technical Information

HP Split 13 x2 PCMaintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.

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●If you want to reset your computer using a minimized image, you can choose the HP MinimizedImage Recovery option from the HP Recovery partition (sele

Remove everything and reinstall WindowsSometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information

Recovering using HP Recovery ManagerHP Recovery Manager software allows you to recover the computer to its original factory state by usingthe HP Recov

To start HP Recovery Manager from the HP Recovery partition:1. Connect the tablet to the keyboard dock.2. Press f11 while the computer boots.– or –Pre

Removing the HP Recovery partitionHP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drivespace.IMPORTANT: Af

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conducto

10 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household

IndexAAC adapter light 9, 15AC adapter, spare part numbers23, 24action keysidentifying 14alignment post connectors,identifying 8alignment posts, ident

1 Product descriptionCategory Description Tablet BaseProduct Name HP Split 13 x2 PC √√Processors Intel® Core™ i5-3339Y (1.5-GHz/2.0-MHz, 3-MB L3 cache

Ggraphics, product description 1grounding equipment andmethods 32Hhard driveprecautions 29product description 1removal 36spare part numbers 22, 24,36h

product name 1sensor 2serviceability 3video 2wireless 2product name 1Rrecovery 89, 90discs 88, 93HP Recovery Manager 92media 93starting 93supported di

Category Description Tablet BaseAudio Two integrated stereo speakers √ Beats Audio √ Webcam andmicrophoneHP TrueVision Full HD Webcam, 2 MP, 1080p

Category Description Tablet BaseKeyboard Full size, dura coat, island-style keyboard √ Taps enabled as default √ Clickpad with image sensor √

2 External component identificationMultimedia featuresHere are some of the entertainment features on your computer.4 Chapter 2 External component id

Component Description(1)Audio-out (headphone) jack/Audio-in(microphone) jackConnects optional powered stereospeakers, headphones, earbuds, aheadset, o

Component Description(1) Internal microphones (2) Record sound.(2) Webcam light On: The webcam is in use.(3) HP TrueVision Full HD Webcam Record

Component Description(6)HDMI port Connects an optional video or audio device,such as a high-definition television, anycompatible digital or audio comp

Tablet edge componentsComponents Description(1)Power button●When the computer is off, press the button to turn onthe tablet.●When the computer is on,

Components Description(3)Power connector Connects an AC adapter.(4) AC adapter/Battery light●White: The AC adapter is connected and the battery isch

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Intel is a trademark of Intel Corporation inthe U.S. and other countries. Microsoft andWindow

Display Component Description(1) WLAN antennas (2)* Send and receive wireless signals.(2) Internal microphones (2) Record audio, automatically fil

Component Description(7)Windows button Returns you to the Start screen from an open app or the Windowsdesktop.NOTE: Pressing the Windows button again

TouchPadComponent Description(1) TouchPad zone Reads your finger gesture to move the pointer or activate itemson the screen.(2) Left TouchPad butt

LightsComponent Description(1) Caps lock light●White: Caps lock is on.●Off: Caps lock is off.(2)Mute light●Amber: Computer sound is off.●Off: Comput

KeysComponent Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Displays system information

Right sideComponent Description(1)USB 3.0 port Connects an optional USB device.(2)HDMI port Connects an optional video or audio device, such as a hig

Left side Component Description(1)USB 2.0 port Connects an optional USB device.(2)Audio-out (headphone) jack/Audio-in(microphone) jackConnects optiona

Locating system informationImportant system information is located on the bottom edge of the tablet. You may need the informationwhen traveling intern

3 Illustrated parts catalogTablet components18 Chapter 3 Illustrated parts catalog

Item Component Spare partnumber(1) Display rear cover For use in silver models 732269-001 For use in red models 733905-001(2) Vibration module 732

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes parts that should only be accessed by an authorized serviceprovider.

Item Component Spare partnumber(20) Display panel cable 732271-001(21) Bottom trim For use in models that use the following wireless module: Ralink

Keyboard dock partsItem Component Spare part number(1) Hinge assembly For use in silver models 732280-001 For use in red models 733906-001(2) Top

Item Component Spare part number For use in Spain 732298-071 For use in Portugal 732298-131 For use in Turkey 732298-141 For use in Greece 732298-

Item Component Spare part number For use in silver models 732270-001 For use in red models 733904-001Miscellaneous partsDescription Spare part numbe

Description Spare part numberFor use in the United Kingdom 490371-031For use in the United States 490371-001Sequential part number listingSpare partnu

Spare partnumberDescription724935-005 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter725606-001 3-cell, 33-WHr, 3.05-AH battery (Tablet)725

Spare partnumberDescription732295-001 System board for use with non-Windows 8 models with an Intel Core i5-3339Y processor (includesprocessor and repl

Spare partnumberDescription732298-FL1 Top cover with keyboard for use in the Czech Republic and Slovakia732299-001 Webcam (includes cable)733904-001 B

4 Removal and replacementprocedures preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement pro

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

iv Important Notice about Customer Self-Repair Parts

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacementprocedures for Authorized ServiceProvider partsThis chapter provides removal and replacement procedures for Authorized Servic

Releasing the tablet from the keyboard dockTo release the tablet from the keyboard dock, follow these steps:1. Slide the release latch on the keyboard

Dock componentsThe following sections describe the removal and replacement procedure of the dock componentsBase enclosureDescription Spare part number

Hard driveComponent Spare partnumber500-GB, 5400-rpm hard drive 683802-005320-GB, 5400-rpm hard drive 645193-005Hard Drive Hardware Kit (includes cabl

3. Remove the hard drive from the dock (3).4. If you need to remove the hard drive from the hard drive cover, remove the four PhillipsPM3.0×3.0 screws

5. Remove the cover from the hard drive (2).Reverse this procedure to install the hard drive.38 Chapter 5 Removal and replacement procedures for Aut

Hinge assemblyDescription Spare part numberHinge assembly for use in silver models 732280-001Hinge assembly for use in red models 733906-001Before rem

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Remove the hinge assembly:1. Remove the four Phillips PM2.5×5.0 screws (1) that secure the hinge to the dock.2. Disconnect the cables from each side o

6. Disconnect the battery cable.Remove the battery:1. Remove the six Phillips PM2.0×4.0 screws (1) that secure the battery to the dock.2. Remove the b

HDMI boardDescription Spare part numberHDMI board 732287-001Before removing the HDMI board, follow these steps:1. Shut down the computer. If you are u

Hard drive cableDescription Spare part numberHard Drive Hardware Kit (includes cable, cover, and screws) 732279-001Before removing the hard drive cabl

USB boardDescription Spare part numberUSB board (includes cable) 732285-001Before removing the USB board, follow these steps:1. Shut down the computer

Touchpad boardDescription Spare part numberTouchPad board (includes cable) 732278-001Before removing the TouchPad board, follow these steps:1. Shut do

2. From the inside of the dock, push downward on the board to disengage it from the dock, and thenremove it from the dock (2).Reverse this procedure t

Power connectorDescription Spare part numberPower connector 732288-001Before removing the power connector, follow these steps:1. Shut down the compute

WeightThe weight is not spared.Before removing the weight, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off

Tablet componentsThe following sections show the removal and replacement procedures for the tablet parts.Display rear coverDescription Spare part numb

vi Safety warning notice

Battery cableYou do not have to remove the internal battery before removing several internal components. However,if you leave the battery installed wh

Memory moduleDescription Spare part number2-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691739-0054-GB memory module (PC3L-12800, 1600-MHz, DDR3) 69

FanDescription Spare part numberFan 732273-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com

Heat sinkDescription Spare part numberHeat sink (includes thermal grease) 732274-001Before removing the heat sink, follow these steps:1. Shut down the

Reverse this procedure to install the heat sink.54 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

WLAN/Bluetooth combo cardThe computer uses a card that provides both WLAN and Bluetooth functionality.CAUTION: The WLAN module and the WWAN module are

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect i

mSATA Solid-State drive (SSD)Description Spare part number64-GB mSATA SSD drive 732293-001128-GB mSATA SSD drive 732294-001Before removing the mSATA d

RTC batteryDescription Spare part numberRTC battery 739054-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

AntennasDescription Spare part numberAntennas (includes main and auxiliary antennas) 732268-001Before removing the antennas, follow these steps:1. Shu

Table of contents1 Product description ... 12

Display cableDescription Spare part numberDisplay cable 732271-001Before removing the display cable, follow these steps:1. Shut down the computer. If

3. Lifting the tape from bottom connector (3), and then disconnect the cable from the audio boardconnector (4).Reverse this procedure to install the d

Touchscreen boardBefore removing the touchscreen board, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or

Volume boardDescription Spare part numberVolume board (includes cable) 732282-001Before removing the volume board, follow these steps:1. Shut down the

Power button boardDescription Spare part numberPower button board (includes cable) 732281-001Before removing the power button board, follow these step

3. Remove the power button board (3) from the tablet.Reverse this procedure to install the power button board.Bottom trimDescription Spare part number

Before removing the bottom trim, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnth

Home LED boardDescription Spare part numberHome LED board 737898-001Before removing the home LED board, follow these steps:1. Shut down the computer.

Audio boardDescription Spare part numberAudio board (includes audio cable and HDMI/dock cable) 732284-001Before removing the audio board, follow these

5. Lift the audio board from the tablet (5).6. If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from thesystem board

Equipment guidelines ... 325 Removal and replacement procedures for Auth

8. Lifting the tape from bottom connector (3), and then disconnect the HDMI/dock cable from theconnector on the audio board (4).NOTE: The HDMI/dock ca

Card readerDescription Spare part numberCard reader (includes cable) 732283-001Before removing the card reader, follow these steps:1. Shut down the co

SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers) 732292-0011. Shut down the computer. If you are unsure whether the

BatteryDescription Spare part number3-cell, 33-WHr, 3.05-AH battery 725606-001The tablet includes an internal battery.Before removing the battery, fol

3. Remove the battery (4) from the tablet.Reverse this procedure to install the battery.74 Chapter 5 Removal and replacement procedures for Authoriz

FrameThe frame is not spared.Before removing the frame, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or

3. Lift the frame off the tablet (3).Reverse this procedure to install the frame.WebcamDescription Spare part numbersWebcam (includes cable) 732299-00

●Bottom trim (see Bottom trim on page 65)●Audio board (see Audio board on page 68)●Card reader cable (see Card reader on page 71)●Speakers (see Speake

System boardNOTE: The system board spare part kits include replacement thermal material.Description Spare part numberSystem board for use with non-Win

●Battery (see Battery on page 73)●Frame (see Frame on page 75)Remove the system board:1. Remove the two Phillips PM 2.0x3.0 screws (1) that secure the

6 Using Setup Utility (BIOS) and System Diagnostics ... 82Starting Setup Utility (BIOS) ...

Vibration moduleDescription Spare part numberVibration module 732272-001Before removing the vibrating motor, follow these steps:1. Shut down the compu

▲Locate the vibration module on the side of the tablet, and then remove the vibrating motor .To install the vibration module, reverse the removal proc

6 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, selectExit Discarding Changes, and then press enter.4.

NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Using HP PC Hardware Dia

7 SpecificationsComputer specifications Metric U.S.Dimensions: tabletWidth 34.0 cm 13.4 inDepth 21.6 cm 8.5 inHeight 1.13 cm 0.45 inDimensions: base

Metric U.S.Operating -15 m to 3,048 m -50 ft to 10,000 ftNonoperating -15 m to 12,192 m -50 ft to 40,000 ftNOTE: Applicable product safety standards

8 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it if

See Creating HP Recovery media on page 88.2. As you add hardware and software programs, create system restore points. A system restore pointis a snaps

●Be sure that the computer is connected to AC power before you begin creating the recoverymedia.●The creation process can take up to an hour or more.