Hp ProLiant Series ML100 Bedienungsanleitung Seite 80
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o
WinMSD (Msinfo32.exe on Microsoft® Windows® 2000 systems)
o Event logs
o Dr. Watson log (drwtsn32.log) if a user mode application, such as the Insight Agents, is having
• An u
• If HP
o V
o List o
• The d
o N
o F
oft® Windows® Service Packs and Hotfixes installed
mponent installed, with the firmware revision
stalled, with the version
d any associated error messages
Linux o ra
hat-release)
• Contents of the following files:
o /var/log/messages
o Boot.ini
o Memory.dmp
a problem
o IRQ and I/O address information in text format
pdated Emergency Repair Diskette
drivers are installed:
ersion of the drivers used
f drivers
rive subsystem and file system information:
umber and size of partitions and logical drives
ile system on each logical drive
• Current level of Micros
• A list of each third-party hardware co
• A list of each third-party software component in
• A detailed description of the problem an
pe ting systems
Collect the following information:
• Operating system distribution and version
Look for a file named /etc/
distribution-release (for example, /etc/red
• Kernel version in use
• Output from the following commands (performed by root):
o lspci -v
o uname -a
o cat /proc/meminfo
o cat /proc/cpuinfo
o rpm -ga
o dmesg
o lsmod
o ps -ef
o ifconfig -a
o chkconfig -list
o mount
Troubleshooting 80
- User Guide 1
- Intended audience 2
- Contents 3
- Contents 4 4
- Contents 5 5
- Operations 6
- Rack planning resources 8
- Optimum environment 9
- Setup 10 10
- Setup 11 11
- Registering the server 12
- Introduction 13
- Processor option 13
- Hard drive LED cable option 16
- entification 19
- Single-rank 24 GB 48 GB 21
- Dual-rank 24 GB 48 GB 21
- Quad-rank 24 GB 48 GB 21
- Lockstep Memory popu 22
- Installin 23
- Expansion board options 24
- ROM-Based Setup Utility 30
- USB support 34
- Required hardware 36
- Creating a diskette image 37
- • POST 38
- • RBSU 38
- • Diagnostics 38
- • DOS 38
- Linux or NetWare OS 39
- Installing a supported 39
- Troubles th oo ing 40
- Warnings and cautions 41
- Symptom information 42
- Common problem resolution 43
- DIMM handling guidelines 44
- SAS an S 44
- Troubleshooting flowcharts 45
- Start diagno 46
- General diagnosis flowchart 46
- Power-on problems flowchart 48
- POST problems flowchart 50
- Item See 51
- OS boot problems flowchart 52
- • Redundancy failure 54
- Hardware problems 55
- is not working properly 56
- hardware problems 57
- Unknown p 58
- Third-p y 58
- Internal s 59
- DAT drive problems 60
- Diskette drive problems 61
- Troubleshooting 62 62
- Fan problems 63
- PPM problems 66
- System o 67
- External device problems 68
- Mouse and keyboard problems 69
- p oblems 69
- Printer problems 69
- Network c 72
- Operating system problems 73
- Operating system update 74
- Restoring 74
- to a backed-up version 74
- Linux operating systems 75
- of ROM 76
- ROMPaq utility disk 77
- Current firm 77
- Drivers 78
- Server information you need 79
- Linux o ra 80
- Battery replacement 82
- Class B equipment 83
- FCC rating label 83
- Class A equipment 83
- Modifications 84
- • EMC Directive 2004/108/EC 85
- Japanese notice 86
- BSMI notice 86
- Korean notice 86
- Chinese notice 87
- Electrostatic discharge 89
- Technical support 90
- Technical support 91 91
- • Obbligatorie – Parti che d 92
- Technical support 93 93
- Customer Self Repair 94
- Reparo feito pelo cliente 94
- Technical support 95 95
- Technical support 96 96
- Technical support 97 97
- Acro s nyms and abbreviation 98
- Index 101 101
- Index 102 102
- Index 103 103
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