Service and Support
Offerings
(HP Care
Pack Services)
Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years
U4462A
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,
Electronic
U4462E
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years
U4463A
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
U4463E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years
U4464A
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
U4464E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years
U4465A
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
U4465E
Installation & Start-up Services
Hardware Installation
U4473A
Hardware Installation, Electronic
U4473E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays.
U4474A
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays, Electronic
U4474E
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays.
U4475A
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic
U4475E
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays.
U4477A
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electcronic
U4477E
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays.
U4476A
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
U4476E
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays.
U4478A
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
U4478E
NOTE:
For more information, customer/resellers can contact
http://www.hp.com/services/carepack
QuickSpecs
HP ProLiant ML330 Generation 3
Options
DA - 11614 Worldwide QuickSpecs — Version 44 — 6.28.2005
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