user’s guide
2 user’s guide safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no di
92 user’s guide • System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and da
using application recovery and system recovery 93 For the specific PC problem, try the method listed as #1, then #2, and then #3. Problem/Sta
94 user’s guide creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were included on your hard driv
using application recovery and system recovery 95 using recovery cd-dvd creator Make recovery CDs or DVDs for your PC by using the HP PC Recovery
96 user’s guide using the recovery tools cd Your PC allows you to create (burn) a Recovery Tools CD. After you make the HP PC Recovery Tools CD,
using application recovery and system recovery 97 to start system restore: 1 Close all open programs. 2 Click the Start button. 3 Choose All P
98 user’s guide system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may
using application recovery and system recovery 99 starting system recovery if the pc is not responding 1 Turn off the PC. If necessary, press an
100 user’s guide to run system recovery program using recovery discs: 1 If the PC works, back up all data files that you want to save onto remov
upgrading and servicing the pc 101 This chapter provides instructions on how to remove and replace the hardware components of your PC. • Use “upg
setting up your pc 3 putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates r
102 user’s guide
upgrading and servicing the pc (1) 103 The “upgrading and servicing the pc (1)” chapter provides instructions on how to remove and replace hardwar
104 user’s guide opening and closing the pc preparing the pc Read the following items before attempting to upgrade or service the PC: • These pro
upgrading and servicing the pc (1) 105 after closing the pc To avoid injury and equipment damage, always follow this procedure in this order after
106 user’s guide replacing the side panel 1 Align the notches inside the side panel with the holes on the chassis frame. 2 Slide the side panel fo
upgrading and servicing the pc (1) 107 removing the front panel This procedure is only necessary when removing or replacing an optical drive, a 7-
108 user’s guide replacing the front panel 1 Place the chassis upright, and then align the bottom of the front panel with the ridge on the bottom
upgrading and servicing the pc (1) 109 removing and replacing drives Your PC includes several drives that you can replace or upgrade. IMPORTANT: B
110 user’s guide 5 Make a note of each cable and plug orientation attached to the back of the optical drive you want to replace before removing th
upgrading and servicing the pc (1) 111 7 Push the optical drive all the way in through the front of the PC until it snaps into place (D). D 8 Rep
4 user’s guide 5 Connect the modem cable to the telephone line wall jack and to the modem (select models only) on the back of the PC. Refer to “co
112 user’s guide 5 Hold the release tab down as you pull the cage toward the back of the chassis, and then lift it out (F). Removing the drive cag
upgrading and servicing the pc (1) 113 installing the 7-in-1 memory card reader or the diskette (floppy) drive 1 See “removing the 7-in-1 memory c
114 user’s guide removing the preinstalled hard drive You can replace the preinstalled (primary) hard drive or install a second hard drive in the
upgrading and servicing the pc (1) 115 5 Remove the cables from the back of the hard drive. MASTERSLAVETo CPU
116 user’s guide replacing the preinstalled hard drive 1 Make sure the release tab on the hard drive bracket is in the unlocked position before yo
upgrading and servicing the pc (1) 117 3 Align the two screws on the top and two screws on the bottom of the replacement hard drive with the screw
118 user’s guide 5 Remove the two screws on the hard drive bracket (N). ONP 6 Slide the bracket away from the bottom of the chassis, and then pul
upgrading and servicing the pc (1) 119 9 Make sure you attach the connector marked Master on the IDE ribbon cable to the back of the primary hard
120 user’s guide 10 Place the second hard drive inside the chassis and align it to the screw holes (P) on the front of the chassis. Use four regul
upgrading and servicing the pc (1) 121 12 Place the hard drive bracket over the new second hard drive, align the four tabs to the holes on the fro
setting up your pc 5 computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes pr
122 user’s guide 5 Remove the two screws on the hard drive bracket (N). ONP 6 Slide the bracket away from the bottom of the chassis (O), and then
upgrading and servicing the pc (1) 123 adding memory The motherboard contains sockets for DDR DIMMs (double data rate dual in-line memory modules)
124 user’s guide removing a memory module 1 Remove the side panel that has thumbscrews. See page 105. 2 Gently lay the PC on its side. 3 Locate th
upgrading and servicing the pc (1) 125 installing a memory module 1 See “removing a memory module” on page 124. 2 Holding the new memory module b
126 user’s guide removing an add-in card 1 Remove the side panel that has thumbscrews. See page 105. 2 Gently lay the PC on its side. 3 To prepare
upgrading and servicing the pc (1) 127 installing an add-in card 1 Insert the new card into the slot and push straight down. Make sure the card is
128 user’s guide replacing the battery A lithium battery on the motherboard provides backup power for the PC’s timekeeping capability. The battery
upgrading and servicing the pc (2) 129 chassis features of the pc Before you begin, identify your computer chassis using the illustrations below.
130 user’s guide opening the computer WARNING: The PC is heavy; be sure to use ergonomically correct lifting procedures when moving the compute
upgrading and servicing the pc (2) 131 removing the side panel You must remove the side panel to add memory, insert add-in cards, install or remo
6 user’s guide NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory, or ad
132 user’s guide 6 Grasp the handle (A) with your other hand and pull the panel toward you until it stops. A 7 Lift the panel up and out. Set the
upgrading and servicing the pc (2) 133 3 To disengage the fan duct (B), push down the two tabs (C). You can push with your fingers or a pen. CB 4
134 user’s guide 5 Push down on the drive cage release tab (D). D 6 Hold the release tab down as you rotate the cage up and lift it out.
upgrading and servicing the pc (2) 135 adding memory The motherboard contains sockets for either DIMMs (dual in-line memory modules), or DDR DIMM
136 user’s guide ddr dimms DDR DIMMs must be 184-pin unbuffered DDR SDRAM (double data rate synchronous dynamic random access memory). The PC shi
upgrading and servicing the pc (2) 137 8 Holding the new memory module by its edges only, remove it from the antistatic packaging. (Avoid touchin
138 user’s guide removing a memory module 1 Turn off the computer and all peripherals. 2 Disconnect the modem/telephone cable. 3 Disconnect the p
upgrading and servicing the pc (2) 139 installing add-in cards At some point, you may want to add a PCI or AGP card to the computer to accommodat
140 user’s guide 7 If you are replacing a card, disconnect any external and/or internal cables attached to the card. 8 Loosen the screw on the bra
upgrading and servicing the pc (2) 141 if the new card or device isn’t working Read through the card manufacturer’s installation instructions, an
setting up your pc 7 pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC model
142 user’s guide removing the preinstalled hard drive You need to remove the hard drive from the chassis if you want to replace it with a higher-
upgrading and servicing the pc (2) 143 6 Remove the screw (A) on each side of the diskette drive. A NOTE: The second screw (A) is on the other si
144 user’s guide replacing the optical drive Your computer comes with one or two optical drives (CD-ROM, DVD, and/or CD-Writer or DVD+RW) in the t
upgrading and servicing the pc (2) 145 7 If you are adding a drive to an empty lower bay, remove the bay insert by putting your fingers in the hol
146 user’s guide 9 If you are removing the optical drive in the lower optical drive bay, remove the two screws (D) on the drive and push the driv
upgrading and servicing the pc (2) 147 To install a new optical drive: NOTE: Make sure the jumper on the new drive is in the CS (Cable Select) po
148 user’s guide 3 Lift the door of the CD holder located on the top of the chassis, if your computer has one (Chassis II and Chassis III only).
upgrading and servicing the pc (2) 149 6 Hook the notches onto the knobs. 7 Press the front cover toward the chassis until it snaps into place.
150 user’s guide 3 Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor). 4 Remove the side panel (s
upgrading and servicing the pc (2) 151 replacing the drive cage 1 Holding the drive cage at a 45-degree angle, slide the two nubs (A) on the driv
8 user’s guide connecting the modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. NOTE: Y
152 user’s guide 3 Push the removable drive cage firmly against the stationary cage as you rotate the removable drive down into position. 4 To
upgrading and servicing the pc (2) 153 replacing the fan duct NOTE: If your computer does not have a fan, skip this procedure. 1 Holding the fan
154 user’s guide replacing the side panel 1 Lay the side panel on top of the chassis, aligning the notches on the panel with the holes on the cha
index 155 5.1 speakers, 43 56K modem, 9 7-In-1 memory card reader card types, 50 removing and replacing, 101 using, 50 A add-in cards, removing or
156 user’s guide creating CDs using Windows Media Player, 64 creating CDs with RecordNow!, 63 creating recovery discs, 95 creating Recovery Tools
index 157 Internet Service Provider (ISP), defined, 31 InterVideo WinDVD Player, using, 58 K keyboard customizing buttons, 29 features, 21, 22 ind
158 user’s guide standby mode, about, 11 standby mode, automatic, 13 standby mode, manual, 11 System Recovery, 92 System Restore, 92 transferring
index 159 Support messages, 39 telephone numbers, 41 surface, using mouse on, 18 System Recovery, 97 starting, if PC is not responding, 99 startin
160 user’s guide
setting up your pc 9 To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem con
10 user’s guide To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC.
setting up your pc 11 7 Double-click the large Internet Access icon on your desktop, if it is present. Wait until the PC displays the Easy Interne
The information in this document is subject to change without notice. Hewlett-Packard® Company makes no warranty of any kind with regard to this mate
12 user’s guide The screen goes dark, and the PC goes into standby mode. 2 When you want to use the PC again, press the Esc key on the keyboard, o
setting up your pc 13 If the PC does not work properly when you wake it from hibernation, follow these steps to restart the PC: 1 Click Start on t
14 user’s guide installing software and hardware devices After you turn on the PC the first time and restart it (see page 10), you can install any
learning the basics 15 NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 18
16 user’s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and S
learning the basics 17 learning to use your pc Click the Start button and select About my HP PC (select models only). A window opens with a welcom
18 user’s guide To copy an item: 1 Right-click the item. 2 Select Create Shortcut. The shortcut appears in the folder. 3 Drag the item into the Al
learning the basics 19 NOTE: The wireless mouse goes into a sleep or suspend mode after 20 minutes of inactivity. Click a button on the mouse to w
20 user’s guide autoscrolling 1 Place the cursor anywhere in the text, and press the scroll wheel button once. An autoscroll icon appears. 2 Mov
learning the basics 21 using the keyboard about your keyboard Your keyboard has an arrangement of standard keys, indicator lights, and special but
table of contents iii finding answers to commonly asked questions ... 1 safety information ...
22 user’s guide internet keyboard 2 This keyboard enables you to: • Mute speaker sound. • Search for information on the Internet. • Customize
learning the basics 23 • Place the PC into standby to save power. • Connect to the Internet (if you have an established Internet account). • Mu
24 user’s guide wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate w
learning the basics 25 function keys ll The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help
26 user’s guide numeric keys ll Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is
learning the basics 27 NOTE: The number, location, and labeling of buttons vary by keyboard model. Figure Key Icon Feature Description A Stand
28 user’s guide H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail Goes to popular Web sites. Can be reconf
learning the basics 29 customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open differen
30 user’s guide using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printer
using the internet 31 This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Inter
iv user’s guide using the mouse ...18 scrolling ...
32 user’s guide Your connection to an ISP may be through a traditional telephone dial-up modem, a LAN (Local Area Network), cable modem, or DSL (D
using the internet 33 3 Connect to your ISP and the Internet. Use one of these methods: • Double-click the ISP-provided icon on the desktop. Or
34 user’s guide NOTE: Your modem cable must be connected to the telephone service line in order for Easy Internet Sign-up to find and obtain updat
using the internet 35 restricting internet content The Internet provides you with a wide variety of information, but some information may not be s
36 user’s guide Your PC comes with an e-mail program from Microsoft called Outlook Express (select models only). You may also use e-mail programs
using the internet 37 receiving e-mail messages with outlook express Your ISP receives e-mail messages for you automatically, even when your PC is
38 user’s guide
getting help 39 help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can fi
40 user’s guide getting messages After you view or close a message, it will not automatically display again. To read a previously received message
getting help 41 resolving problems For help on general and miscellaneous problems you may be experiencing, refer to “troubleshooting” on page 79.
table of contents v using a microphone ...46 adjusting microphon
42 user’s guide web sites about your pc Use the Web site addresses listed in the Warranty & Support Guide for: • Information about your PC. •
working with sound, pictures, and video 43 using speakers Speakers are included with the monitor (select models only), or are sold separately. For
44 user’s guide adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The vo
working with sound, pictures, and video 45 Connect speaker plugs for: 2 Speaker Mode 4/4.1 Speaker Mode 6/5.1 Speaker Mode To PC connector Conne
46 user’s guide 3 Click the Audio tab. 4 Click the option for the number of speakers to match your multi-channel speaker system, and then click
working with sound, pictures, and video 47 6 Click the Advanced button in the Microphone column. If you do not see the Advanced button, select Op
48 user’s guide working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly t
working with sound, pictures, and video 49 Click a tab or button at the top of the gallery window to choose a different work area, as described in
50 user’s guide about the 7-in-1 memory card reader Digital cameras and other digital imaging devices use memory cards, or media, to store digital
working with sound, pictures, and video 51 using the 7-in-1 memory card reader NOTE: CompactFlash and Microdrive are keyed and cannot be inserted
vi user’s guide using application recovery and system recovery ... 91 creating recovery cds/dvds ...
52 user’s guide 2-slot memory card reader CompactFlash I/IIFGA Card Insert Into 2-slot reader CompactFlash type I media Receptacle edge (hole
working with sound, pictures, and video 53 using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following dri
54 user’s guide inserting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives. Using non-standard discs, such as he
working with sound, pictures, and video 55 4 Close the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open butto
56 user’s guide using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your PC does not already have a
working with sound, pictures, and video 57 playing music cds with musicmatch jukebox MusicMatch Jukebox lets you: • Play music CDs. • Record dig
58 user’s guide To play a music CD: 1 Insert the music CD into the drive. • The Windows Media Player window opens. If the Audio CD wizard window
working with sound, pictures, and video 59 To start InterVideo WinDVD Player: 1 Insert the disc into the DVD drive. NOTE: On a double-sided DVD,
60 user’s guide You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a d
working with sound, pictures, and video 61 using country/region codes Most DVD discs have country/region codes embedded in the disc data that limi
table of contents vii upgrading and servicing the pc (2)... 129 chassis features of the pc...
62 user’s guide 3 Double-click the Vo lum e icon on the taskbar. 4 Under Volume Control Balance, move the slider bar all the way to the right or
working with sound, pictures, and video 63 getting started with recordnow! NOTE: The CD-RW or DVD Writer drive is available on select models only.
64 user’s guide creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from your hard disk drive. Insert a blank or
working with sound, pictures, and video 65 To create a music CD using Windows Media Player: 1 Click Start on the taskbar, choose All Programs, an
66 user’s guide using a tv as a monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to
working with sound, pictures, and video 67 • If your TV has a composite video jack and your PC has a composite video jack, connect a composite vi
68 user’s guide viewing the pc image on your tv screen NOTE: The type of video card on your PC determines how the PC selects the TV-out option. So
working with sound, pictures, and video 69 CAUTION: If you viewed the PC image on just the TV, do the following: With Standard [Dualview] selecte
70 user’s guide storing cds, dvds, or memory To store CDs and DVDs, open the bay cover (A) and gently lift the two sections to form the spindle (B
working with sound, pictures, and video 71 3 Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the
72 user’s guide 4 Connect the cables to the device and place it on top of the chassis (G). Connect the data cable to the USB or FireWire (IEEE 139
working with sound, pictures, and video 73 2 Place the camera cradle (H) (included with the camera) onto the DockSpot (J). 3 Place the DockSpot in
74 user’s guide 5 Put the new cover on the cover hinges (P). Close the cover over the DockSpot. hp dvd writer & cd-writerexpansion / bayhp pa
taking care of your pc 75 protecting your pc from power surges Power surges, for example voltage spikes, power outages, or brownouts, may cause so
76 user’s guide The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period af
taking care of your pc 77 viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performan
78 user’s guide removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUT
troubleshooting 79 For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible
80 user’s guide audio Symptom Problem Solution Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on.
troubleshooting 81 cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom Problem Solution Disc is upside down in the drive tray. Reinsert the disc
finding answers to commonly asked questions 1 In this User’s Guide, you can find answers to questions about the following topics: • Connecting to
82 user’s guide cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Solution Problem with disc. • Make sure the disc is cl
troubleshooting 83 diskette (floppy) drive (select models only) (continued) Symptom Problem Solution Diskette is full or the file is too big. Use
84 user’s guide hard disk drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to c
troubleshooting 85 hardware installation (continued) Symptom Problem Solution New device does not work. Cannot install new device driver. You mu
86 user’s guide internet access Symptom Problem Solution Internet Service Provider (ISP) account is not set up properly. Verify Internet setting
troubleshooting 87 keyboard and mouse Symptom Problem Solution Keyboard connector is not properly connected. Turn off the PC by using the mouse,
88 user’s guide keyboard and mouse (continued) Symptom Problem Solution The optical sensor uses the pattern of the surface to track the position
troubleshooting 89 power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC
90 user’s guide miscellaneous Symptom Problem Solution PC date and time display is incorrect. RTC (real-time clock) battery may need to be repla
using application recovery and system recovery 91 The PC uses the operating system and installed software programs during normal operation. If you
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