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Troubleshooting 103
Possible causes:
• Improperly seated or faulty internal or external component
• Unsupported component installed
• Redundancy failure
• System overtemperature condition
Item Refer to
1
"Management agents (on page 83)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support
)
2
• "Integrated Management Log" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
• "Event list error messages" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
3
"Component identification ("Server component identification" on page
7)"
4 System Management Homepage (https://localhost:2381)
5
"Power-on problems flowchart ("Server power-on problems flowchart" on
page 96)"
6
• "Smart Array SCSI Diagnosis feature" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support)
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
• "HP contact information (on page 117)"
7
"HP Insight Diagnostics (on page 86)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support)
8
• "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support)
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
- HP ProLiant DL385 Server 1
- User Guide 1
- Audience assumptions 2
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Front panel components 8
- Front panel LEDs and buttons 9
- Rear panel components 10
- Rear panel LEDs and buttons 11
- System board components 12
- System maintenance switch 13
- NMI jumper 13
- DIMM slots 14
- SCSI backplane components 15
- SAS backplane components 16
- System board LEDs 16
- SCSI backplane LEDs 19
- Hot-plug SAS hard drive LEDs 21
- PCI riser cage LED 22
- Remote management connector 23
- Identifying hot-plug fans 23
- Hot-plug fan LED 24
- Power converter module LED 24
- Server operations 27
- Removing the access panel 29
- Installing the access panel 29
- Removing the PCI riser cage 31
- Front fan bracket 32
- Server operations 33 33
- Server setup 34
- Rack planning resources 35
- Optimum environment 35
- Temperature requirements 36
- Power requirements 36
- Rack warnings 37
- Installing hardware options 38
- Server setup 40 40
- Registering the server 41
- Introduction 42
- Processor option 42
- 11. Install the heatsink 44
- Memory options 45
- DIMM installation guidelines 46
- Installing DIMMs 46
- SCSI IDs 47
- SAS drive numbers 50
- Installing a diskette drive 52
- Hot-plug tape drive option 53
- Redundant hot-plug fans 54
- Expansion board options 59
- Server cabling 64
- USB cabling 65
- DVD/CD-ROM drive cabling 66
- Diskette drive cabling 66
- Power button/LED cabling 67
- RILOE cabling (SAS) 67
- SCSI model cabling 68
- Embedded duplex SCSI cabling 69
- PCI simplex SCSI cabling 70
- PCI duplex SCSI cabling 71
- Mixed duplex SCSI cabling 71
- RILOE cabling (SCSI) 77
- Internal power cabling 77
- Configuration tools 78
- HP ROM-Based Setup Utility 79
- Array Configuration Utility 80
- Management tools 82
- Management Agents 83
- HP Systems Insight Manager 83
- Erase Utility 83
- Redundant ROM support 84
- System maintenance menu 85
- USB support 85
- Diagnostic tools 86
- Keeping the system current 87
- Care Pack 88
- Troubleshooting 89
- Symbols on equipment 90
- Warnings and cautions 90
- Symptom information 91
- Loose connections 92
- Service notifications 92
- Troubleshooting flowcharts 93
- General diagnosis flowchart 94
- Symptoms: 96
- Troubleshooting 98 98
- POST problems flowchart 99
- OS boot problems flowchart 100
- Troubleshooting 102 102
- Possible causes: 103
- Redundancy failure 103
- Troubleshooting 104 104
- Troubleshooting 105 105
- Troubleshooting 106 106
- Battery replacement 107
- Electrostatic discharge 108
- In this section 109
- FCC rating label 109
- Class A equipment 109
- FCC logo, United States only 110
- Modifications 110
- • EMC Directive 89/336/EEC 111
- Japanese notice 112
- BSMI notice 112
- Korean notice 113
- Laser compliance 113
- Battery replacement notice 113
- Server specifications 115
- Server specifications 116 116
- Power supply output 116
- Maximum peak power 575 W 116
- Technical support 117
- Customer self repair 118
- Acronyms and abbreviations 119
- Index 122 122
- Index 123 123
- Index 124 124
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