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English 79
4 Hewlett Packard Support and Information Services
HP Network Phone-in Support Service (NPS)
HP Network Phone-in Support Service (NPS)
The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.
It can help you to:
•
resolve complex network problems,
•
leverage HP’s alliances with leading Network Operating Systems and
Network manufacturers,
•
support your HP and non-HP products with a single telephone call,
•
increase network uptime.
You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).
To obtain an HP NPS contract, contact your HP authorized reseller, or
if you are in the US call (800) 437-9140.
- User’s Guide 1
- HP Vectra VL 1
- ® and Windows® 2
- Who this Manual is For 4
- Important Safety Information 4
- English v 5
- Contents 7
- English xi 11
- Setting Up and Using Your PC 13
- Unpacking Your PC 14
- Connecting the Display 16
- Connecting Audio Accessories 17
- English 7 19
- Connecting the Power Cables 20
- Power On/Off Button 21
- Hard Disk Activity Light 21
- Starting and Stopping Your PC 22
- Choice of Operating System 23
- Changing the operating 23
- Initializing Your Software 23
- After Your PC Has Restarted 24
- Stopping Your PC 24
- Stopping Your PC in 24
- Windows NT 4.0 24
- Using the Flexible Disk Drive 25
- Setting Passwords 26
- Setting a User Password 27
- Using Power Management 28
- Accessories You Can Install 30
- Removing the Cover 31
- 20 English 32
- Moving the Power Supply 33
- Replacing the Power Supply 34
- Installing Memory 35
- 24 English 36
- Connecting IDE Devices 39
- Jumper Settings 40
- English 29 41
- 30 English 42
- English 31 43
- Power cable 43
- Data cable 43
- 32 English 44
- 34 English 46
- English 35 47
- 36 English 48
- Attach drive to tray 48
- (Example shows Zip drive) 48
- English 37 49
- 38 English 50
- Installing Accessory Boards 51
- Installing the Board 52
- Installing a Security Cable 54
- Troubleshooting Your PC 55
- Solving Problems 56
- HP Summary Screen 56
- Check External Items 57
- Check Internal Items 58
- Rebuild Your PC’s 58
- Components 58
- 3 Troubleshooting Your PC 60
- 48 English 60
- Other Display Problems 63
- If Your Mouse Does Not Work 63
- If Your Printer Does Not Work 64
- If the Hard Disk 65
- Activity Light Does 65
- Not Work 65
- CD-ROM Drive Does Not Work 66
- CD-ROM Drive is Idle 66
- 58 English 70
- English 59 71
- Changing the Battery 72
- External Battery 73
- Technical Information 74
- Power Consumption 75
- Acoustic Noise Emission 75
- Physical Characteristics 76
- HP Setup Program 78
- Hewlett Packard Support and 79
- Information Services 79
- Introduction 80
- Your HP Authorized Reseller 81
- HP SupportPack 81
- HP Support Assistant CD-ROM 82
- HP Forum on CompuServe 83
- HP Forum on America Online 84
- HP World Wide Web Site 85
- HP BBS Library 85
- HP Support Services 88
- HP North American 89
- Customer Support 89
- HP European Customer 89
- Support Center 89
- Lifeline Telephone Support 90
- HP or authorized resellers 92
- Headquarters listed here 93
- 82 English 94
- Glossary 95
- Regulatory Information 104
- FCC (for USA only) 105
- Notice for Canada 105
- Changement de la pile 105
- Notice for the United Kingdom 106
- Notice for Japan 106
- Notice for Korea 106
- HP Hardware Warranty 107
- Limitation of Warranty 107
- Customer Responsibilities 108
- PC Documentation Roadmap 112
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