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A Troubleshooting VASA Provider
For information about system alerts, go to http://www.hp.com/support/hpgt/3par and select
your server platform.
NOTE: If you are using HP 3PAR OS Software version 3.1.1 or lower, refer to HP 3PAR InForm
OS 3.1.1 Messages and Operators Guide for information about system alerts.
VASA Provider registration issue
If an error occurs during the VASA Provider registration process on the vCenter server, it might be
caused by one of the following issues:
• The port used by Recovery Manager for the VMware installed host is being blocked by firewall
or antivirus software. The current port number can be obtained through the Admin Tool
interface.
• A proper SMS certificate has not been properly installed on the Recovery Manager for VMware
host prior to the VASA provider registration. Refer to “Registering an SMS Certificate for the
VASA Provider” (page 30)for more details.
Inspecting VASA Provider and vCenter Server communication
VASA provider and vCenter server communications can be inspected by setting the log level to
"High" from the Configuration option from the VASA tab available from the Admin Tools. When
the log level is set to "High", the received soap requests and replied responses will be written to
the log file. Following are descriptions of the alarm and event messages that might be generated
and suggested actions for each.
Alarm Type Message
MESSAGE
(ID:300de) -{Info}
SUGGESTED ACTION
Refer to Alert Code 0x300de in HP 3PAR InForm OS Message and Operator's Guide.
MESSAGE
(ID:300fa) -{Info}
SUGGESTED ACTION
Refer to Alert Code 0x300fa in HP 3PAR InForm OS Message and Operator's Guide.
MESSAGE
(ID:400fa) -{Info}
SUGGESTED ACTION
Refer to Alert Code 0x400fa in HP 3PAR InForm OS Message and Operator's Guide.
MESSAGE
(ID:e0001) -{Info}
SUGGESTED ACTION
Refer to Alert Code 0xe0001 in HP 3PAR InForm OS Message and Operator's Guide.
100 Troubleshooting VASA Provider
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 1 Overview 6
- Virtual Volume Details 7
- TpdVmWebService 8
- RMWebAccess Library 8
- RMVMware Admin Tool 8
- RMVMwareCLI 9
- RMVMware Create command 11
- 12 Overview 12
- RMVMware Createrc command 14
- User authentication 15
- 16 Overview 16
- VMware vSphere interface 17
- Datastore view 18
- Figure 3 Selecting Datastores 19
- Virtual Machine view 20
- ESXi host view 22
- Cluster view 22
- Datacenter view 23
- Virtual Copy management 24
- Datastore Virtual Copies 25
- Remote Virtual Copies 26
- The Virtual Copy browser 26
- VMFS snapshots 27
- VASA support 28
- Supported platforms 29
- Installation dependencies 29
- For Windows 2003 31
- For Windows 2008 31
- For Windows 2012/2012 R2 31
- Admin Tool 36
- Figure 12 vCenter Plug-in tab 37
- Plug-in registration 39
- Remote Copy pairs 40
- The VASA tab 41
- Figure 17 VASA configuration 42
- StoreServ Credential tab 43
- StoreServ Credential tab 45 45
- Viewing Volume information 51
- The Lower pane 53
- 5 Working with Virtual Copies 60
- Creating New Virtual Copies 62
- Mounting Virtual Copies 64
- Unmounting Virtual Copies 64
- Deleting Virtual Copies 66
- Scheduling Virtual Copies 68
- Scheduling Virtual Copies 69 69
- Scheduling Virtual Copies 71 71
- Restoring a Virtual Disk 72
- 6 Working with VASA Provider 75
- 7 Working with Remote Copy 78
- Registering Remote Copy Pairs 79
- 82 Working with Remote Copy 82
- 84 Working with Remote Copy 84
- 86 Working with Remote Copy 86
- 88 Working with Remote Copy 88
- 90 Working with Remote Copy 90
- Deleting Local Virtual Copies 92
- Recovery Manager 94
- 9 Support and Other Resources 95
- Typographic conventions 98
- HP 3PAR branding information 98
- 10 Documentation feedback 99
- Alarm Type Message 100
- Event Type Message 109
- SUGGESTED ACTION 114
- 116 Index 116
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