User Guide
More HP resourcesYou have already used Setup Instructions to turn on the computer and locate this guide. To locateproduct details, how-to information,
Resource ContentsLimited Warranty*To access this guide, select the HP SupportAssistant app on the Start screen, select Mycomputer, and then select War
2 Getting to know your computerFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your computer:
Component Description(4) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to videoconferences and online chat
Component Description(2)USB 3.0 charging (powered) port Connects an optional USB device. USB charging ports allow youto charge connected USB devices.
Left sideComponent Description(1) Rotate button Rotates the orientation of the display 90 degrees.(2)USB 3.0 ports (2) Connect optional USB 1.0, USB
BackComponent Description(1) Stand release button Releases the display stand.(2) Display stand Allows the display to be positioned at different an
BottomComponent Description(1) Memory card reader Reads data from and writes data to memory cards such as Secure Digital(SD).LabelsIdentifying the lab
3 Connecting to a networkYou can explore the globe and access information from millions of websites using your computer anda wired or wireless network
Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Wireless encryption uses security settings to encrypt and decrypt information that is transmittedover the network. For more information, go to Help an
Connecting to a wired networkWARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug amodem cable or telephone ca
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download an
Connecting headphonesYou can connect wired headphones to the headphone jack on your computer.To connect wireless headphones to your computer, follow t
5 Navigating using the keyboard andpointing devicesYour computer includes an external wireless keyboard and an external wireless mouse for easynavigat
TappingTo make an on-screen selection, use the tap function.●Use one finger to tap an object on the screen to make a selection. Double-tap an item to
Pinching/stretchingPinching and stretching allows you to zoom out or in on images or text.●Zoom in by placing two fingers together on the display and
Right-edge swipeThe right-edge swipe reveals the charms, which let you search, share, start apps, access devices, orchange settings.●Gently swipe your
Top-edge swipe and bottom-edge swipeThe top-edge swipe or bottom-edge swipe allows you to open a list of apps available on yourcomputer.1. From the Wi
Using the keyboardWith the keyboard, you can type to select items and perform the same functions as you do by usingtouch gestures. The keyboard also a
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Using the action keysAn action key performs an assigned function. The icon on each of the f1 through f12 keys, and thevolume (5), and Sleep (7) keys i
Icon Key Description Increases speaker volume incrementally as long as you hold down the key. Initiates Sleep, which saves your information in the s
Component Descriptionnum lock key Controls the function of the integrated numeric keypad. Press thekey to alternate between the standard numeric funct
6 Managing powerInitiating Sleep and HibernationWindows has two power-saving states, Sleep and Hibernation.●Sleep–The Sleep state is automatically ini
NOTE: If you have set a password to be required on wakeup, you must enter your Windowspassword before your work will return to the screen.Manually ini
Refreshing your software content with Intel SmartConnect Technology (select models only)When the computer is in the Sleep state, Intel® Smart Connect
7 Managing and sharing informationDrives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information.
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the
Inserting and removing a memory cardTo insert a memory card:CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force toi
8 Maintaining peak performanceKeep your computer at peak operating performance using the practices and tools described in thischapter. Start with rout
iv Safety warning notice
Cleaning your computerCleaning productsUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maximum
CAUTION: When cleaning the keyboard, do not let liquids drip between the keys. This canpermanently damage internal components.●To clean and disinfect
Setting Setup Utility (BIOS) passwordsPassword FunctionAdministrator password ● Must be entered each time you access Setup Utility(BIOS).●If you forge
To be sure that all available updates are installed on the computer, observe these guidelines:● Run Windows Update as soon as possible after you set u
9 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between al
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
To start HP PC Hardware Diagnostics UEFI:1. Turn on or restart the computer, quickly press esc, and then press f2.The BIOS searches three places for t
10 Backing up, restoring, and recoveringYour computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it
choose to reset the computer by reinstalling Windows or choose to recover using HP RecoveryManager. NOTE: File History is not enabled by default, so y
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:● I
Table of contents1 Starting right ...
Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres
3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Scroll the right-side choi
To start HP Recovery Manager from the HP Recovery partition:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power butt
Follow these steps to remove the HP Recovery partition:1. From the Start screen, type recovery, and then select HP Recovery Manager.2. Select Remove R
11 TroubleshootingWireless connection problemsSome possible causes for wireless connection problems include the following:●Wireless device is not turn
If entering a security code is not the problem, you may have a corrupted WLAN connection. Manytimes, Windows can automatically repair a corrupted WLAN
Network status icon is not displayedIf the network status icon is not displayed in the notification area after you configure the WLAN, thesoftware dri
Computer is not respondingUse the Windows Task Manager to close any programs that are not responding.1. Press the ctrl+alt+delete keys.2. Click Task M
●Replace the batteries in the keyboard and mouse.● Remove the wireless USB receiver on the bottom of the stand, and then reinsert it. Re-pair thekeybo
4. Press and hold the Connect button (3) for 5 to 10 seconds, until the LED on the receiver lightsup or stops flashing.Audio problemsNo sound is produ
Using Beats Audio ... 15Accessing Beats Audi
Software problems●Shut down the computer, and then turn it on again.●Update or reinstall the drivers. See Updating programs and drivers on page 31.●Re
12 SpecificationsInput power The power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you re
IndexAAC adapter light, identifying 7action keysidentifying 21next track or section 22play, pause, resume 22previous 22stop 22using 22ambient light se
lightsAC adapter 7ambient light sensor 5hard drive 7Mmaintenance, DiskDefragmenter 31memory card reader, identifying9memory card, inserting 30minimiz
volume control button,identifying 5volume dial, identifying 14volume keys, identifying 21volume, adjusting 14Wwebcamidentifying 4using 14webcam light,
Using Disk Cleanup ... 31Using Disk Defragment
Cannot connect to a WLAN ....... 46Cannot connect to a preferr
1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapt
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