HP VGA Webcamera Bedienungsanleitung PDF herunterladen

Frequently Asked Questions

HP VGA Web Cam

EW193AA

1. I am having trouble with the installation process.

2. The “Found New Hardware Wizard” is not able to find the installation software.

3. How do I do install the software?

4. How do I un-install the software and any incomplete installations?

5. How do I test that the webcam is working after the installation?

6. I am having trouble using the webcam with SKYPE

7. I am not seeing the video when I run SKYPE.

8. The microphone on the webcam does not seem to work with SKYPE.

1. I am having trouble with the installation process?

A successful installation of the HP VGA Webcam requires that you install all of the software

FIRST, before you plug the HP VGA webcam into the USB port. It also requires that you

RESTART your PC after the software installation. After the PC RESTART, plug the VGA Web

cam into the USB port.

2. The “Found New Hardware Wizard” is not able to find the software necessary for

installation.

Exit the “Found New Hardware Wizard” by hitting the cancel button. Unplug the VGA webcam

from the USB. Insert the software CD into the drive tray. Follow the software installation

instructions. Once all software is installed (direct X, HP Web Cam drivers, ArcSoft

VideoImpression, ArcSoft Photo Impression), close the HP Webcam window and RESTART the

PC. After restarting the PC, plug in the VGA Webcam and run ArcSoft Video Impression to

capture a new video.

3. How do I do install the software?

After inserting the CD into the drive tray, you will be prompted to select a language for

installation. Select your language and click “ok”. Next, the following screen will appear and you

will return back to this screen after each software component is installed. Move the mouse over

each software component and click on the software listed to complete the install process. Please

be patient as the install process installs each software component individually and you must

manually select each software component. After installing all 4 software components, close the

window and RESTART your PC. After the PC has restarted, plug in the VGA Webcam and run

ArcSoft Video Impression software to capture a new video.

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Inhaltsverzeichnis

Seite 1 - HP VGA Web Cam

Frequently Asked QuestionsHP VGA Web CamEW193AA1. I am having trouble with the installation process.2. The “Found New Hardware Wizard” is not able to

Seite 2

4. How do I un-install the software and any incomplete installations?Before trying the install process again, de-install any software components and R

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6. I am having trouble using the webcam with SKYPEHave you installed the latest version of SKYPE? If you are using an older version, check forupdates.