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10 System backup and recovery
Backing up, restoring, and recovering in Windows 10
This section provides information about the following processes. The information in the section is standard
procedure for most products.
●
Creating recovery media and backups
●
Restoring and recovering your system
For additional information, refer to Help and Support.
▲
Type help in the taskbar search box, and then select Help and Support.
Creating recovery media and backups
The following methods of creating recovery media and backups are available on select products only. Choose
the available method according to your computer model.
●
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This
step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall
the original operating system in cases where the hard drive is corrupted or has been replaced. For
information on creating recovery media, see Creating HP Recovery media (select products only)
on page 102. For information on the recovery options that are available using the recovery media, see
What you need to know before you get started on page 104.
●
Use Windows tools to create system restore points and create backups of personal information.
For more information, see Using Windows tools on page 103.
NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.
Creating HP Recovery media (select products only)
If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu,
select File Explorer.
●
If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery
media for your system from support. See the Worldwide Telephone Numbers booklet included with
the computer. You can also nd contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions.
You can use Windows tools to create system restore points and create backups of personal information,
see Using Windows tools on page 103.
●
If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery
Manager to create recovery media after you successfully set up the computer. HP Recovery media can be
used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls
the original operating system and software programs that were installed at the factory and then
congures the settings for the programs. HP Recovery media can also be used to customize the system
or restore the factory image if you replace the hard drive.
102 Chapter 10 System backup and recovery
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- Non-vPro systems 12
- 2 Illustrated parts catalog 13
- Computer major components 7 15
- Miscellaneous parts 16
- Miscellaneous parts 9 17
- Miscellaneous parts 11 19
- Generating static 21
- Grounding the work area 22
- Operating guidelines 23
- Routine care 24
- Service considerations 25
- Cables and connectors 26
- Hard Drives 26
- Lithium coin cell battery 26
- SATA hard drives 27
- SMART ATA drives 27
- Preparation for disassembly 28
- Access panel 29
- Dust lter 30
- Front bezel 31
- Internal drive bezel 32
- Card reader module 34
- Hood sensor module 35
- Serial port module 36
- Hard drives 38
- Optical drives 41
- Optical drives 35 43
- Drive cage 44
- Memory module 45
- Expansion card 46
- Expansion card 39 47
- Power supply 49
- Fan-sink 50
- Fan-sink 43 51
- Processor 52
- System board 53
- Computer Setup–Main 57
- Computer Setup—Security 59
- Computer Setup—Advanced 61
- Safety and comfort 67
- Helpful hints 68
- Solving general problems 69
- Solving general problems 63 71
- Solving power problems 73
- Solving hard drive problems 74
- Solving display problems 77
- Solving display problems 71 79
- Solving audio problems 81
- Solving printer problems 83
- Solving network problems 88
- Solving network problems 81 89
- Solving network problems 83 91
- Solving memory problems 92
- Solving software problems 96
- 10 System backup and recovery 110
- Using Windows tools 111
- Restore and recovery 111
- Creating recovery media 114
- Backing up your information 116
- System Recovery 117
- System Restore 117
- A Battery replacement 121
- B Statement of Volatility 124
- C Power cord set requirements 125
- Country-specic requirements 126
- D Specications 127
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