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Intel Unite® Solution Enterprise Deployment Guide v3.1.7 9 of 83
2.4 IT Considerations and Network Requirements
Hub and Client installation should be managed using your IT department’s established process for software
distribution.
To ensure reliability, it is strongly recommended that the Hub uses a wired network connection. This will
prevent wireless bandwidth saturation, especially in congested areas.
Another consideration is that you will need to allow the Intel Unite software to accept incoming
connections. This may require you to add an exception to the firewall installed on the Hub. Please contact
your firewall vendor for specific details on how to create application exceptions.
In a production environment, it is strongly recommended that you use a Fully Qualified Domain Name (FQDN)
and to setup a DNS service record, which points to the Enterprise Server. This provides the easiest method
for Hubs and Clients to locate the Enterprise Server.
As a security upgrade, the application accepts only SHA-2 or greater certificates. This may require you to
upgrade the certificates on your web server. Work with your IT Security team to get SHA-2 certificates during
setup.
2.4.1 Mobile Client Devices
If your organization will be deploying mobile client devices as part of the Intel Unite client OSs, please be
aware of the following:
To be able to connect to the Intel Unite solution, all client devices need to be connected to the corporate
network or use an appropriately configured VPN, including iOS and Android devices. When using tablets
and phones normally used for personal use- which are not connected to the corporate network but their
own carrier provider, these may not be able to connect to an Intel Unite app session as you may have a
corporate firewall that will not allow these connections.
For IT Administrators:
If Intel Unite app users are using their own mobile devices, ensure they are on the company
network to connect to Intel Unite or create a way to allow these connections.
Ensure you have the necessary tools to properly manage these devices and keep the network safe.
Have a proper strategy in place to manage these devices which may add additional security risk.
Have a Mobile Device Management policy in place regarding personal devices, or mobile devices
for work purposes.
Security should be tailored to provide the correct amount of security in accordance with the
sensitivity of the data to be protected, how much tailoring depends on what data your company
considers critical and how far you want to drill down to apply protections.
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