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HP Smart Update Manager User Guide
Version 6.2.0
Abstract
This document describes how to use HP SUM to apply firmware updates to HP ProLiant and HP Integrity servers, and apply
software updates to HP ProLiant servers. This document is intended for individuals who understand the configuration and
operations of Microsoft Windows, Windows Server, Linux, smart components, HP-UX, VMware, and the risk of data loss from
performing updates.
HP Part Number: 613175-402a
Published: March 2014
Edition: 2
Seitenansicht 0
1 2 3 4 5 6 ... 129 130

Inhaltsverzeichnis

Seite 1 - Version 6.2.0

HP Smart Update Manager User GuideVersion 6.2.0AbstractThis document describes how to use HP SUM to apply firmware updates to HP ProLiant and HP Integ

Seite 2

About the graphical user interfaceHP SUM is a web browser-based application. When you launch HP SUM in GUI mode, the systemuses the default web browse

Seite 3 - Contents

FunctionDebug Trace Files<target> is the name of the target in the source selectionsscreen.Provides general settings information of HP SUM such

Seite 4 - 4 Contents

HP SUM stops responding when performing inventory on large baselinesSolution: Only perform inventory on one large (SPP-size) baseline at a time. Perfo

Seite 5 - Contents 5

HP SUM displays the message Unable to login or identify node as a supported devicewhen HP SUM cannot find a nodeSolution: Ping the node to make sure i

Seite 6 - 6 Contents

HP SUM cannot downgrade Virtual Connect from 4.10 to 4.01Solution: Make sure that previous updates are activated before attempting to downgrade the VC

Seite 7 - Contents 7

windowsdesktop/en-US/d8e7aa2e-95ba-48b5-9ce3-e7cb9f5e57b2/issues-running-applications-from-network-shares?forum=windowsgeneraldevelopmentissues.Legacy

Seite 8 - 8 Contents

7 Console CommandsCommand keywords are case-insensitive. The mixed casing in this document is for readability.Argument delimiters are those commonly u

Seite 9 - 1 Introduction

Activateactivate enables you to activate updates previously staged or installed. This may involve rebootingor other processes based on specific device

Seite 10 - Status icon descriptions

Addadd enables you to add baselines or nodes to the current working set for the current session.You can supply passwords for all the nodes or baseline

Seite 11 - HP SUM new terms

Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTThe command completed successfully, but wasnot required or everyt

Seite 12 - Downloading HP SUM

DescriptionOptionObject to perform the delete operation. Delimit the list witha space. If you do not provide a nodelist, all nodes aredeleted.--nodes

Seite 13 - Deploying HP SUM

Table 1 Status iconsDescriptionSmall iconLarge iconCriticalFailed/InterruptedWarningOKSuccessfulDisabledUnknownAn In progress rotating icon indicates

Seite 14 - Running HP SUM

DescriptionOptionip: 127.0.0.1ipv6: ::1If you do not provide a nodelist, all nodes in the sessionare deployed.Enables deploying for a group.--groups g

Seite 15 - Deployment scenarios

ParametersThe findavailablenodes command provides the following options:DescriptionOptionThe HP SUM script initiates this action.HPSUMThe command to f

Seite 16

ParametersThe generatereports command provides the following options:DescriptionOptionThe HP SUM script initiates this action.hpsumThe command to gene

Seite 17 - Launching HP SUM

Syntaxhpsum getattributesParametersThe getattributes command provides the following options:DescriptionOptionThe HP SUM script initiates this action.H

Seite 18 - Logging out of the HP SUM GUI

DescriptionOptionBaseline location to use for performing the operation.Specify [/details] to get detailed baseline information.location [/details]This

Seite 19 - 3 Using the HP SUM GUI

Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTA general failure occurred. For details,see the logs.255-1FAILURE

Seite 20 - 20 Using the HP SUM GUI

ExampleWindows sample command lineC:\> hpsum getcurrentlyinstalledversions /nodes localhostLinux/HP-UX sample command line$ hpsum getcurrentlyinsta

Seite 21

ParametersThe getlogs command provides the following options:DescriptionOptionThe HP SUM script initiates this action.hpsumThe command to get the curr

Seite 22 - Adding a baseline

Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTA general failure occurred. For details,see the logs.255-1FAILURE

Seite 23 - Creating a custom baseline

ExampleWindows sample command lineC:\>hpsum getnodes 16.157.90.123 /detailsLinux/HP-UX sample command line$ hpsum getnodes 16.157.90.123 --detailsI

Seite 24 - Deleting a baseline

2 Downloading, installing, and launching HP SUMDownloading HP SUMYou can download HP SUM from the HP website or from the HP Software Delivery Reposito

Seite 25 - Using the Nodes screen

SyntaxAuthenticating with credentials for the first time:hpsum login [--username rono --password pwd123 --port 63001 --ssl_port63002]Authenticating wi

Seite 26 - Adding a node

ParametersThe setattributes command provides the following options:DescriptionOptionThe HP SUM script initiates this action.hpsumThe command to set at

Seite 27 - To add a node

Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTA general failure occurred. For details,see the logs.255-1FAILURE

Seite 28 - Editing a node

8 Support and other resourcesContacting HPFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore cont

Seite 29 - Node inventory

http://www.hp.com/go/spp/downloadFor information about HP Subscriber's Choice, see the Subscriber's Choice website:http://www.hp.com/go/subs

Seite 30 - Deploying a node

event notifications to HP, which will initiate a fast and accurate resolution, based on your product’sservice level. Notifications may be sent to your

Seite 31 - Node reports

9 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugges

Seite 32 - Integrity node overview

GlossaryAMS Agentless Management ServiceAnalyze The process where HP SUM verifies all dependencies before deploying updatesBaseline A set of updates f

Seite 33 - Using the Enclosures screen

IndexAabort updateenclosure, 35iLO, 53iPDU, 58servers, 40switch, 44Virtual Connects, 63VM host, 49activity, 19addbaseline, 22addingenclosures, 33iLO,

Seite 34 - 34 Using the HP SUM GUI

adding, 33edit, 35Ffiles, creating inputInput file format and rules, 82Input files, 81GGUIusing, 19Hhealth icon, 10helpobtaining, 123HPtechnical suppo

Seite 35 - Aborting an enclosure update

Migrating nodes from HP SUM 5.x to HP SUM 6.xHP provides scripts that migrate the targets you added to HP SUM 5.x into nodes that HP SUM6.x recognizes

Seite 36 - Deploying an enclosure

VM host, 50reportsnode, 31return codesLinux RPM return codes, 81Return codes, 79VMware ESXi return codes, 81return codes, Linux smart components, 80re

Seite 37 - Using the Servers screen

The following sections discuss deployment from HP SUM. For more information on planning anupdate, see the HP Smart Update Best Practices Overview, HP

Seite 38 - 38 Using the HP SUM GUI

Deployment modesThe following key terms apply when using HP SUM to deploy updates:DefinitionTermThe installation runs on the physical hardware you are

Seite 39 - Editing a server

The following table describes when typical HP SUM deployment scenarios are used.Used whenScenarioGraphical deployment on a local host• You are not fam

Seite 40 - Deploying a server

the BitLocker Drive Encryption can be re-enabled. Once the BitLocker Drive Encryption has beenre-enabled, the plain text key is removed and BitLocker

Seite 41 - Server reports

SUM using the sudo command. If you are using Windows Server 2012, you must log in with theAdministrator account, or select Run as Administrator.NOTE:

Seite 42 - Using the Switches screen

3 Using the HP SUM GUIUpdating a node with HP SUM exampleThe following steps offer a simplified example of deploying updates to a single node without

Seite 43 - Using the Switches screen 43

© Copyright 2009, 2014 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or

Seite 44 - Switch inventory

Using Localhost Guided Update in Interactive mode1. In the navigation menu, click Localhost Guided Update.NOTE: If you need to make a change to your s

Seite 45 - Deploying a switch

NOTE: HP SUM begins to deploy updates after you click OK. HP SUM does not supportaborting updates in the Localhost Guided Update Automatic mode.NOTE:

Seite 46 - Using the VM Hosts screen

• Fixes – HP SUM includes a search box for finding updates that meet the search parameters.You can search on file name, description, and update type.D

Seite 47 - Using the VM Hosts screen 47

NOTE: HP SUM begins to inventory a baseline as soon as you finish adding the baseline. Tominimize the impact on system resources, HP SUM does not reco

Seite 48 - Editing a VM host

NOTE: If the same component is included in more than one source baseline, HP SUM liststhe component multiple times. If you select the component from m

Seite 49 - Deploying a VM host

1. On the Baseline Library screen, select a baseline.2. Click Actions→Delete.NOTE: If the baseline is associated with one or more nodes, HP SUM displa

Seite 50 - VM host reports

NOTE: If this is the first time you are running HP SUM 6.x, and have set up targets in HP SUM5.x, you can use a migration script to populate the Nodes

Seite 51 - Using the iLO screen

To add a node1. From the Nodes screen, click Add Node.Adding a single node by IP/DNS namea. Select Add a single node by IP/DNS name.b. Enter the IP ad

Seite 52 - 52 Using the HP SUM GUI

To add a node by searching a range of IP addressesa. Select Find nodes on network with an IP range.b. Click Find Nodes.c. Enter a range of IP addresse

Seite 53 - Aborting an iLO update

To edit a node1. From the Nodes screen, highlight the node and then click Actions→Edit.2. Change the items you want to edit:• Description• TypeNOTE: S

Seite 54 - Deploying an iLO

Contents1 Introduction...9HP SUM overview...

Seite 55 - Adding an iPDU

Deploying a nodeWhen you open the Deploy screen, HP SUM displays the IP/DNS address for the node and thenode type. The Deploy screen displays componen

Seite 56 - 56 Using the HP SUM GUI

4. In the Associated Node Details field, select any nodes that you want to update.5. In the Baseline Library field, select each component that you wan

Seite 57 - Editing an iPDU

reports for a node enable you to generate HTML, XML, and CSV reports. On the Reports screen,HP SUM includes a Reports Center that displays previous re

Seite 58 - Deploying an iPDU

• Serial number• List of devicesThe following actions are available from the Overview screen:• Add: See “Adding an enclosure” (page 33).• Edit: See “E

Seite 59 - To deploy a node

f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•

Seite 60 - Adding a Virtual Connect

HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A

Seite 61

Enclosure inventory1. From the Enclosures screen, highlight the enclosure on which you want to take inventory.2. Click Actions→Inventory.3. The Enclos

Seite 62 - Editing a Virtual Connect

8. Click Analysis, and then click Deploy to begin the deployment.NOTE: To begin the deployment, all dependency issues must be resolved, for example,ad

Seite 63 - Deploying a Virtual Connect

d. In the Type field, select the node type. If you do not know the node type, select Unknown.During the inventory process, HP SUM determines the node

Seite 64 - Virtual Connect reports

HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A

Seite 65 - Adding an iLO Federation

Adding a server...37Editing a server...

Seite 66 - 66 Using the HP SUM GUI

NOTE: Select the check box if you want HP SUM to automatically add AssociatedDevices. (Not available for all node types.)• HP SUM displays the current

Seite 67 - Editing an iLO Federation

3. If you want to downgrade or rewrite options to firmware or software only, click Force optionscan be applied to, and then select from the following:

Seite 68 - Deleting an iLO Federation

NOTE: HP SUM automatically opens the report after it finishes generating the report. If youdo not have the format associated to an application, HP SUM

Seite 69 - Command-line interface

f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•

Seite 70 - Command-line arguments

HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A

Seite 71

To inventory a node1. From the Nodes screen, highlight the node and then click Actions→Inventory.2. Select a baseline, additional package, or both to

Seite 72

NOTE: To begin the deployment, all dependency issues must be resolved, for example,adding a baseline, administrator credentials, and supported install

Seite 73

NOTE: Selecting the correct node type might help HP SUM complete node inventoryfaster.Some nodes allow you to select the check box so that HP SUM auto

Seite 74

HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A

Seite 75

NOTE: Select the check box if you want HP SUM to automatically add AssociatedDevices. (Not available for all node types.)• HP SUM displays the current

Seite 76

Command-line syntax...69Command-line arguments..

Seite 77

3. If you want to downgrade or rewrite options to firmware or software only, click Force optionscan be applied to, and then select from the following:

Seite 78 - Command-line examples

NOTE: HP SUM automatically opens the report after it finishes generating the report. If youdo not have the format associated to an application, HP SUM

Seite 79

f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•

Seite 80 - Multi-node servers:

HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A

Seite 81 - Input files

iLO inventory1. From the iLO screen, highlight the iLO on which you want to take inventory.2. Click Actions→Inventory.3. The iLO inventory procedure i

Seite 82 - Input file format and rules

NOTE: If HP SUM cannot successfully deploy all updates in a node, it does not reboot thenode. View the deployment logs to find and resolve the issue b

Seite 83 - Input file parameters

Adding a single node by IP/DNS namea. Select Add a single node by IP/DNS name.b. Enter the IP address or DNS name.c. Enter a description for the node.

Seite 84

To add a node by searching a range of IP addressesa. Select Find nodes on network with an IP range.b. Click Find Nodes.c. Enter a range of IP addresse

Seite 85

To edit a node1. From the Nodes screen, highlight the node and then click Actions→Edit.2. Change the items you want to edit:• Description• TypeNOTE: S

Seite 86

To deploy a node1. From the Nodes screen, select a node to update, and then click Actions→Review/Deploy.2. If you want to change installation options,

Seite 87

HP SUM engine stops running when HP SUM is mounted from a virtual media source...103HP SUM allows all users to log in...

Seite 88

To generate a report1. From the Nodes screen, select a report or multiple reports, and then click Actions→Report.2. Select the reports you want to gen

Seite 89

NOTE: If you select HP iLO Federation, enter the iLO Federation Group Name that isassigned by HP iLO Federation. Use the username and password for the

Seite 90

HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A

Seite 91

NOTE: Select the check box if you want HP SUM to automatically add AssociatedDevices. (Not available for all node types.)• HP SUM displays the current

Seite 92

3. If you want to downgrade or rewrite options to firmware or software only, click Force optionscan be applied to, and then select from the following:

Seite 93 - Input files 93

3. Click the report format you want HP SUM to generate, HTML, CSV, or XML.NOTE: HP SUM automatically opens the report after it finishes generating the

Seite 94

f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•

Seite 95

HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A

Seite 96 - 5 Advanced topics

To inventory a node1. From the Nodes screen, highlight the node and then click Actions→Inventory.2. Select a baseline, additional package, or both to

Seite 97

4 Using legacy scripts to deploy updatesCommand-line interfaceYou can use the HP SUM command-line interface to script custom installations.Command-lin

Seite 98 - GatherLogs

Return codes...114Example...

Seite 99 - 6 Troubleshooting

#Defaults targetpw # ask for the password of the target user. For example,WARNING! Only use this option with Defaults targetpw.• To use super user fun

Seite 100 - Baseline troubleshooting

DescriptionInstallation optionsOverrides or downgrades the existing installation of theselected software components, firmware components, andbundles./

Seite 101 - Node troubleshooting

DescriptionInstallation optionsyou use /use_location and /c, HP SUM checksboth the default repository and the directory provided.This argument specifi

Seite 102 - VMware troubleshooting

DescriptionInstallation optionscomponents are optional. This argument does not applyto HP Integrity servers.Specifies which AMS components can be inst

Seite 103 - HP SUM engine troubleshooting

DescriptionReboot optionsIf the following conditions are met, this argument causesthe server (or host server in a remote installation) to reboot:/r[eb

Seite 104 - 104 Troubleshooting

DescriptionNodesUse root (super user) password to start a session, andinventory and update components when the credentials/su_passwordspecified in /us

Seite 105 - 7 Console Commands

DescriptionNodesEnables the credential of the local host to be used as thecredential to access the nodes instead of providing the user/current_credent

Seite 106 - Activate

DescriptionGenerating reportswrite-protected, you can find the files in the same directoryas the HP SUM log files.Generates a report listing of the co

Seite 107 - Parameters

When HP SUM generates the report, the HP SUM GUI does not appear. When the report isgenerated, HP SUM displays the report file location.DescriptionUsi

Seite 108 - Return codes

Example 4:Either of the following command-line inputs can deploy two software components:• hpsum /f:software cp008097.exe cp008257.exe /s• hpsum /c cp

Seite 109

Related information...123Typographic conve

Seite 110 - FindAvailableNodes

TextWindowsLinuxValueReturn codeA bad input parameter wasencountered.-2254-2FAILURE_BAD_PARMThe installation of the componentfailed.-3253-3FAILURE_COM

Seite 111 - GenerateReports

MeaningReturn codeIf the component is being installed to a remote node, suchas an OA or other network-based deployment, this returncode indicates that

Seite 112 - GetAttributes

To create an input file, use a text editor. All section headers and trailers must match. You can usethe DRYRUN=YES option to perform dry runs of insta

Seite 113 - GetBaselines

File encodingTo allow for the inclusion of double-byte characters, the input file is in UTF-8 format.Error reportingIf errors occur in the input file,

Seite 114 - GetComponentLogs

DescriptionParameterYES, NOEnables you to override or downgrade an existing installation ofcomponents in the selected bundle.FORCEBUNDLEPossible value

Seite 115 - GetCurrentlyInstalledVersions

DescriptionParameterCauses the installation to continue and ignore errors.IGNOREERRORSThe ServerNotFound option can be used to bypass inactive orunava

Seite 116 - GetEngineStatus

DescriptionParameterThese components are only installed by default on Gen8 and later servers.This parameter does not apply to HP Integrity servers.Pos

Seite 117 - GetNeededUpdates

DescriptionParameterPossible values:IP address, DNS nameLogs in to the nodes with your user ID.UIDPossible values:<username>Uses the password fo

Seite 118 - GetNodes

DescriptionParameterDetermines whether the HP Systems Insight Manager NIC agent is started.(Applies to Linux SPP only).CMASTARTNICAGENTPossible values

Seite 119 - Inventory

DescriptionParameterIP address pairs separated by semicolons (for example,10.1.1.1/255.255.255.0;10.2.2.2/255.255.255.0)HP Systems Management Homepage

Seite 120 - SetAttributtes

1 IntroductionHP SUM overviewHP SUM is a technology included in many HP products for installing and updating firmware andsoftware on HP ProLiant serve

Seite 121 - ShutdownEngine

DescriptionParameterPossible values:• TrustByCert—If you use this value, you must define the CERTLISTparameter to enable access to the server.• TrustB

Seite 122

DescriptionParameterAllows the installation to proceed on a Superdome 2 node even whenwarnings are returned during analysis.IGNOREWARNINGSPossible val

Seite 123 - 8 Support and other resources

DescriptionParameterGenerates a report listing of the node summary and describes how thecomponents in the repository affect the node; for example, whe

Seite 124 - Typographic conventions

HOST = 234.567.765.432[END]USAGE: hpsum /inputfile <path:\inputfile.txt>Examples of inputfile.txt file:Example: The two nodes are passed to be u

Seite 125 - HP Insight Online

UID=UseridPWD=password[END][TARGETS]HOST=16.83.61.48UID=UseridPWD=password[END][TARGETS]HOST=16.83.62.196UID=UseridPWD=password[END][TARGETS]HOST=16.8

Seite 126 - 9 Documentation feedback

UID = UseridPWD = password[END][TARGETS]HOST = 10.0.1.73UID = UseridPWD = password[END]Example: Using super user to update Linux components:SILENT = Y

Seite 127 - Glossary

5 Advanced topicsConfiguring IPv6 networksYou can deploy to remote nodes in IPv6-based networks for Windows and Linux node servers.Using HP SUM with I

Seite 128 - 128 Index

Table 2 HP SUM Windows network ports (continued)DescriptionPortsConnects to the remote ADMIN$ share on node servers. These are the standardports Windo

Seite 129

GatherLogsHP SUM provides a tool that collects all log files into one file. If you are troubleshooting an issue,run gatherlogs. The script is availabl

Seite 130 - 130 Index

6 TroubleshootingCollecting trace directoriesIf you need to contact HP for support with an issue, run the GatherLogs utility. GatherLogs isin the same

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