HP Smart Update Manager User GuideVersion 6.2.0AbstractThis document describes how to use HP SUM to apply firmware updates to HP ProLiant and HP Integ
About the graphical user interfaceHP SUM is a web browser-based application. When you launch HP SUM in GUI mode, the systemuses the default web browse
FunctionDebug Trace Files<target> is the name of the target in the source selectionsscreen.Provides general settings information of HP SUM such
HP SUM stops responding when performing inventory on large baselinesSolution: Only perform inventory on one large (SPP-size) baseline at a time. Perfo
HP SUM displays the message Unable to login or identify node as a supported devicewhen HP SUM cannot find a nodeSolution: Ping the node to make sure i
HP SUM cannot downgrade Virtual Connect from 4.10 to 4.01Solution: Make sure that previous updates are activated before attempting to downgrade the VC
windowsdesktop/en-US/d8e7aa2e-95ba-48b5-9ce3-e7cb9f5e57b2/issues-running-applications-from-network-shares?forum=windowsgeneraldevelopmentissues.Legacy
7 Console CommandsCommand keywords are case-insensitive. The mixed casing in this document is for readability.Argument delimiters are those commonly u
Activateactivate enables you to activate updates previously staged or installed. This may involve rebootingor other processes based on specific device
Addadd enables you to add baselines or nodes to the current working set for the current session.You can supply passwords for all the nodes or baseline
Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTThe command completed successfully, but wasnot required or everyt
DescriptionOptionObject to perform the delete operation. Delimit the list witha space. If you do not provide a nodelist, all nodes aredeleted.--nodes
Table 1 Status iconsDescriptionSmall iconLarge iconCriticalFailed/InterruptedWarningOKSuccessfulDisabledUnknownAn In progress rotating icon indicates
DescriptionOptionip: 127.0.0.1ipv6: ::1If you do not provide a nodelist, all nodes in the sessionare deployed.Enables deploying for a group.--groups g
ParametersThe findavailablenodes command provides the following options:DescriptionOptionThe HP SUM script initiates this action.HPSUMThe command to f
ParametersThe generatereports command provides the following options:DescriptionOptionThe HP SUM script initiates this action.hpsumThe command to gene
Syntaxhpsum getattributesParametersThe getattributes command provides the following options:DescriptionOptionThe HP SUM script initiates this action.H
DescriptionOptionBaseline location to use for performing the operation.Specify [/details] to get detailed baseline information.location [/details]This
Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTA general failure occurred. For details,see the logs.255-1FAILURE
ExampleWindows sample command lineC:\> hpsum getcurrentlyinstalledversions /nodes localhostLinux/HP-UX sample command line$ hpsum getcurrentlyinsta
ParametersThe getlogs command provides the following options:DescriptionOptionThe HP SUM script initiates this action.hpsumThe command to get the curr
Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTA general failure occurred. For details,see the logs.255-1FAILURE
ExampleWindows sample command lineC:\>hpsum getnodes 16.157.90.123 /detailsLinux/HP-UX sample command line$ hpsum getnodes 16.157.90.123 --detailsI
2 Downloading, installing, and launching HP SUMDownloading HP SUMYou can download HP SUM from the HP website or from the HP Software Delivery Reposito
SyntaxAuthenticating with credentials for the first time:hpsum login [--username rono --password pwd123 --port 63001 --ssl_port63002]Authenticating wi
ParametersThe setattributes command provides the following options:DescriptionOptionThe HP SUM script initiates this action.hpsumThe command to set at
Return codesTextLinuxWindowsReturn CodeThe command was successful.00SUCCESS_NO_REBOOTA general failure occurred. For details,see the logs.255-1FAILURE
8 Support and other resourcesContacting HPFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore cont
http://www.hp.com/go/spp/downloadFor information about HP Subscriber's Choice, see the Subscriber's Choice website:http://www.hp.com/go/subs
event notifications to HP, which will initiate a fast and accurate resolution, based on your product’sservice level. Notifications may be sent to your
9 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugges
GlossaryAMS Agentless Management ServiceAnalyze The process where HP SUM verifies all dependencies before deploying updatesBaseline A set of updates f
IndexAabort updateenclosure, 35iLO, 53iPDU, 58servers, 40switch, 44Virtual Connects, 63VM host, 49activity, 19addbaseline, 22addingenclosures, 33iLO,
adding, 33edit, 35Ffiles, creating inputInput file format and rules, 82Input files, 81GGUIusing, 19Hhealth icon, 10helpobtaining, 123HPtechnical suppo
Migrating nodes from HP SUM 5.x to HP SUM 6.xHP provides scripts that migrate the targets you added to HP SUM 5.x into nodes that HP SUM6.x recognizes
VM host, 50reportsnode, 31return codesLinux RPM return codes, 81Return codes, 79VMware ESXi return codes, 81return codes, Linux smart components, 80re
The following sections discuss deployment from HP SUM. For more information on planning anupdate, see the HP Smart Update Best Practices Overview, HP
Deployment modesThe following key terms apply when using HP SUM to deploy updates:DefinitionTermThe installation runs on the physical hardware you are
The following table describes when typical HP SUM deployment scenarios are used.Used whenScenarioGraphical deployment on a local host• You are not fam
the BitLocker Drive Encryption can be re-enabled. Once the BitLocker Drive Encryption has beenre-enabled, the plain text key is removed and BitLocker
SUM using the sudo command. If you are using Windows Server 2012, you must log in with theAdministrator account, or select Run as Administrator.NOTE:
3 Using the HP SUM GUIUpdating a node with HP SUM exampleThe following steps offer a simplified example of deploying updates to a single node without
© Copyright 2009, 2014 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or
Using Localhost Guided Update in Interactive mode1. In the navigation menu, click Localhost Guided Update.NOTE: If you need to make a change to your s
NOTE: HP SUM begins to deploy updates after you click OK. HP SUM does not supportaborting updates in the Localhost Guided Update Automatic mode.NOTE:
• Fixes – HP SUM includes a search box for finding updates that meet the search parameters.You can search on file name, description, and update type.D
NOTE: HP SUM begins to inventory a baseline as soon as you finish adding the baseline. Tominimize the impact on system resources, HP SUM does not reco
NOTE: If the same component is included in more than one source baseline, HP SUM liststhe component multiple times. If you select the component from m
1. On the Baseline Library screen, select a baseline.2. Click Actions→Delete.NOTE: If the baseline is associated with one or more nodes, HP SUM displa
NOTE: If this is the first time you are running HP SUM 6.x, and have set up targets in HP SUM5.x, you can use a migration script to populate the Nodes
To add a node1. From the Nodes screen, click Add Node.Adding a single node by IP/DNS namea. Select Add a single node by IP/DNS name.b. Enter the IP ad
To add a node by searching a range of IP addressesa. Select Find nodes on network with an IP range.b. Click Find Nodes.c. Enter a range of IP addresse
To edit a node1. From the Nodes screen, highlight the node and then click Actions→Edit.2. Change the items you want to edit:• Description• TypeNOTE: S
Contents1 Introduction...9HP SUM overview...
Deploying a nodeWhen you open the Deploy screen, HP SUM displays the IP/DNS address for the node and thenode type. The Deploy screen displays componen
4. In the Associated Node Details field, select any nodes that you want to update.5. In the Baseline Library field, select each component that you wan
reports for a node enable you to generate HTML, XML, and CSV reports. On the Reports screen,HP SUM includes a Reports Center that displays previous re
• Serial number• List of devicesThe following actions are available from the Overview screen:• Add: See “Adding an enclosure” (page 33).• Edit: See “E
f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•
HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A
Enclosure inventory1. From the Enclosures screen, highlight the enclosure on which you want to take inventory.2. Click Actions→Inventory.3. The Enclos
8. Click Analysis, and then click Deploy to begin the deployment.NOTE: To begin the deployment, all dependency issues must be resolved, for example,ad
d. In the Type field, select the node type. If you do not know the node type, select Unknown.During the inventory process, HP SUM determines the node
HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A
Adding a server...37Editing a server...
NOTE: Select the check box if you want HP SUM to automatically add AssociatedDevices. (Not available for all node types.)• HP SUM displays the current
3. If you want to downgrade or rewrite options to firmware or software only, click Force optionscan be applied to, and then select from the following:
NOTE: HP SUM automatically opens the report after it finishes generating the report. If youdo not have the format associated to an application, HP SUM
f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•
HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A
To inventory a node1. From the Nodes screen, highlight the node and then click Actions→Inventory.2. Select a baseline, additional package, or both to
NOTE: To begin the deployment, all dependency issues must be resolved, for example,adding a baseline, administrator credentials, and supported install
NOTE: Selecting the correct node type might help HP SUM complete node inventoryfaster.Some nodes allow you to select the check box so that HP SUM auto
HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A
NOTE: Select the check box if you want HP SUM to automatically add AssociatedDevices. (Not available for all node types.)• HP SUM displays the current
Command-line syntax...69Command-line arguments..
3. If you want to downgrade or rewrite options to firmware or software only, click Force optionscan be applied to, and then select from the following:
NOTE: HP SUM automatically opens the report after it finishes generating the report. If youdo not have the format associated to an application, HP SUM
f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•
HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A
iLO inventory1. From the iLO screen, highlight the iLO on which you want to take inventory.2. Click Actions→Inventory.3. The iLO inventory procedure i
NOTE: If HP SUM cannot successfully deploy all updates in a node, it does not reboot thenode. View the deployment logs to find and resolve the issue b
Adding a single node by IP/DNS namea. Select Add a single node by IP/DNS name.b. Enter the IP address or DNS name.c. Enter a description for the node.
To add a node by searching a range of IP addressesa. Select Find nodes on network with an IP range.b. Click Find Nodes.c. Enter a range of IP addresse
To edit a node1. From the Nodes screen, highlight the node and then click Actions→Edit.2. Change the items you want to edit:• Description• TypeNOTE: S
To deploy a node1. From the Nodes screen, select a node to update, and then click Actions→Review/Deploy.2. If you want to change installation options,
HP SUM engine stops running when HP SUM is mounted from a virtual media source...103HP SUM allows all users to log in...
To generate a report1. From the Nodes screen, select a report or multiple reports, and then click Actions→Report.2. Select the reports you want to gen
NOTE: If you select HP iLO Federation, enter the iLO Federation Group Name that isassigned by HP iLO Federation. Use the username and password for the
HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A
NOTE: Select the check box if you want HP SUM to automatically add AssociatedDevices. (Not available for all node types.)• HP SUM displays the current
3. If you want to downgrade or rewrite options to firmware or software only, click Force optionscan be applied to, and then select from the following:
3. Click the report format you want HP SUM to generate, HTML, CSV, or XML.NOTE: HP SUM automatically opens the report after it finishes generating the
f. Select one of the following:• Use current credentials (requires existing trust relationship with the node): This optionis for Windows nodes only.•
HP SUM displays the nodes it finds in the Available Nodes field.d. Select the nodes you want to add from the Available Nodes section, and then click A
To inventory a node1. From the Nodes screen, highlight the node and then click Actions→Inventory.2. Select a baseline, additional package, or both to
4 Using legacy scripts to deploy updatesCommand-line interfaceYou can use the HP SUM command-line interface to script custom installations.Command-lin
Return codes...114Example...
#Defaults targetpw # ask for the password of the target user. For example,WARNING! Only use this option with Defaults targetpw.• To use super user fun
DescriptionInstallation optionsOverrides or downgrades the existing installation of theselected software components, firmware components, andbundles./
DescriptionInstallation optionsyou use /use_location and /c, HP SUM checksboth the default repository and the directory provided.This argument specifi
DescriptionInstallation optionscomponents are optional. This argument does not applyto HP Integrity servers.Specifies which AMS components can be inst
DescriptionReboot optionsIf the following conditions are met, this argument causesthe server (or host server in a remote installation) to reboot:/r[eb
DescriptionNodesUse root (super user) password to start a session, andinventory and update components when the credentials/su_passwordspecified in /us
DescriptionNodesEnables the credential of the local host to be used as thecredential to access the nodes instead of providing the user/current_credent
DescriptionGenerating reportswrite-protected, you can find the files in the same directoryas the HP SUM log files.Generates a report listing of the co
When HP SUM generates the report, the HP SUM GUI does not appear. When the report isgenerated, HP SUM displays the report file location.DescriptionUsi
Example 4:Either of the following command-line inputs can deploy two software components:• hpsum /f:software cp008097.exe cp008257.exe /s• hpsum /c cp
Related information...123Typographic conve
TextWindowsLinuxValueReturn codeA bad input parameter wasencountered.-2254-2FAILURE_BAD_PARMThe installation of the componentfailed.-3253-3FAILURE_COM
MeaningReturn codeIf the component is being installed to a remote node, suchas an OA or other network-based deployment, this returncode indicates that
To create an input file, use a text editor. All section headers and trailers must match. You can usethe DRYRUN=YES option to perform dry runs of insta
File encodingTo allow for the inclusion of double-byte characters, the input file is in UTF-8 format.Error reportingIf errors occur in the input file,
DescriptionParameterYES, NOEnables you to override or downgrade an existing installation ofcomponents in the selected bundle.FORCEBUNDLEPossible value
DescriptionParameterCauses the installation to continue and ignore errors.IGNOREERRORSThe ServerNotFound option can be used to bypass inactive orunava
DescriptionParameterThese components are only installed by default on Gen8 and later servers.This parameter does not apply to HP Integrity servers.Pos
DescriptionParameterPossible values:IP address, DNS nameLogs in to the nodes with your user ID.UIDPossible values:<username>Uses the password fo
DescriptionParameterDetermines whether the HP Systems Insight Manager NIC agent is started.(Applies to Linux SPP only).CMASTARTNICAGENTPossible values
DescriptionParameterIP address pairs separated by semicolons (for example,10.1.1.1/255.255.255.0;10.2.2.2/255.255.255.0)HP Systems Management Homepage
1 IntroductionHP SUM overviewHP SUM is a technology included in many HP products for installing and updating firmware andsoftware on HP ProLiant serve
DescriptionParameterPossible values:• TrustByCert—If you use this value, you must define the CERTLISTparameter to enable access to the server.• TrustB
DescriptionParameterAllows the installation to proceed on a Superdome 2 node even whenwarnings are returned during analysis.IGNOREWARNINGSPossible val
DescriptionParameterGenerates a report listing of the node summary and describes how thecomponents in the repository affect the node; for example, whe
HOST = 234.567.765.432[END]USAGE: hpsum /inputfile <path:\inputfile.txt>Examples of inputfile.txt file:Example: The two nodes are passed to be u
UID=UseridPWD=password[END][TARGETS]HOST=16.83.61.48UID=UseridPWD=password[END][TARGETS]HOST=16.83.62.196UID=UseridPWD=password[END][TARGETS]HOST=16.8
UID = UseridPWD = password[END][TARGETS]HOST = 10.0.1.73UID = UseridPWD = password[END]Example: Using super user to update Linux components:SILENT = Y
5 Advanced topicsConfiguring IPv6 networksYou can deploy to remote nodes in IPv6-based networks for Windows and Linux node servers.Using HP SUM with I
Table 2 HP SUM Windows network ports (continued)DescriptionPortsConnects to the remote ADMIN$ share on node servers. These are the standardports Windo
GatherLogsHP SUM provides a tool that collects all log files into one file. If you are troubleshooting an issue,run gatherlogs. The script is availabl
6 TroubleshootingCollecting trace directoriesIf you need to contact HP for support with an issue, run the GatherLogs utility. GatherLogs isin the same
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