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HP Insight Management Agents 9.0
User Guide
Abstract
This guide provides information about the Hewlett-Packard Insight Management Agents software, including the usage, managing,
and troubleshooting.
This guide is intended is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes
you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
NOTE: SmartStart CD is available for installing HP Insight Management Agents software on G7 and earlier versions of the
ProLiant servers only. However, for pre-Gen8 and Gen8 ProLiant servers, HP Insight Management Agents can be installed using
the HP Service Pack for ProLiant (HP SPP), and for later servers (Gen8 ProLiant servers), HP Insight Management Agents software
is to be installed using the on-board HP Intelligent Provisioning software.
HP Part Number: 308447-009
Published: February 2012
Edition: 1.0
Seitenansicht 0
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Inhaltsverzeichnis

Seite 1 - User Guide

HP Insight Management Agents 9.0User GuideAbstractThis guide provides information about the Hewlett-Packard Insight Management Agents software, includ

Seite 2

Java Virtual Machine requirementsHP Web-Enabled System Management software requires Java for full functionality. At a minimum,the help system relies o

Seite 3 - Contents

• Capacity—Displays the size of the logical drive. A megabyte (MB) is 1,048,576 bytes, agigabyte (GB) is 1,073,741,824 bytes, and a terabyte (TB) is a

Seite 4 - 4 Contents

SAS Storage SystemSelect a storage system item from the SAS HBA submenu to display the following information aboutstorage systems.• Connection Type di

Seite 5 - Contents 5

• Thermal Status displays the temperature status of the drive system. The following values arepossible:◦ OK - The temperature is within normal operati

Seite 6 - 6 Contents

Portal InformationThere can be one or more portals for each iSCSI Instance. The following information will bedisplayed in a separate section for each

Seite 7 - Contents 7

• Session ID displays the initiator-defined portion of the iSCSI Session ID.• Initial R2T displays the request-to-transmit setting. The following valu

Seite 8 - 8 Contents

Associated iSCSI ConnectionsThere will be a connection link that is associated to the displayed session.Connect InformationThe information displayed f

Seite 9 - Browser requirements

◦ noDigest◦ crc32c• Data Integrity displays the iSCSI data digest scheme in use within this connection. The followingvalues are valid:◦ none◦ other◦ n

Seite 10 - Obtaining JVM from Oracle

◦ NVRAM Invalid◦ Calibration Table Invalid◦ If the power supply is absent, the status is "Not Applicable"• Used Capacity (%)—Represents the

Seite 11 - Security

◦ OK—If the thermal temperature status and thermal CPU fan status and thermal Systemfan status are all OK.◦ Unknown—The thermal features are not suppo

Seite 12

Fault Tolerant Fans InformationThis section displays an entry for each of the device or system processor fans.• Fan—The number that uniquely specifies

Seite 13 - Logging in

Accessing on a different operating systemsTo access Insight Management Agents from a browser running on a machine not running a MicrosoftOS, complete

Seite 14

Advanced Memory Protection (AMP)This section displays the following information about the Advanced Memory Protection sub-system.• AMP Mode Status—Disp

Seite 15 - System Management Homepage

◦ Online Spare—This system can be configured for Online Spare Advanced MemoryProtection.◦ LockStep—This system can be configured for LockStep Advanced

Seite 16

◦ Unlock Error—The board or cartridge is unlocked when it should not be. Be sure that theboard of cartridge is locked.◦ Configuration Error—The board

Seite 17 - Switch to icon view

◦ RIMM◦ SRIMM◦ DDR2 FB-DIMM◦ DDR3 FB-DIMM◦ Size - Displays the Size of the memory Module in Mega Bytes◦ Technology - Displays the technology of Memory

Seite 18 - Home tab

Management ProcessorIntegrated Lights-Out (iLO) NICThe NIC section displays the following information about the NIC in the iLO. Not all fields aresupp

Seite 19 - Management processor

• iLO Security Override Switch—Displays the Integrated Lights-Out security state. The iLOSecurity Override Switch field is supported only in case of I

Seite 20 - Version control

Modem", "External Port", "External Modem", "External Direct Connect," or "External XonXoff".The tables ma

Seite 21 - Settings tab

• SRAM• EEPROM• I2C• Boot Block• Thread Initialization• Rack Infrastructure• Reset Integrated Lights-Out (iLO)The Reset Remote Insight button is used

Seite 22

Select Save Thresholds to save any thresholds that have been modified and delete any disabledthresholds.Creating ThresholdsTo create a threshold, sele

Seite 23

direct access to hardware and all memory. The OS switches application threads to privilegedmode to access operating system services.) This counter dis

Seite 24 - User Preferences

When the System Management Homepage is launched for the first time on operating systems otherthan those from Microsoft and Linux, anonymous access to

Seite 25 - Webapps tab

• Processor Queue Length—Number of threads in the processor queue. There is a single queuefor processor time even on computers with multiple processor

Seite 26 - Support tab

between the values observed in the last two samples, divided by the duration of the sampleinterval.• Pages Input/sec—Number of pages read from disk to

Seite 27 - 2 Agent information

Pool Nonpaged Bytes: _Total. This counter displays the last observed value only; it is not anaverage.• Cache Copy Reads/sec—Frequency of reads from pa

Seite 28 - System Agent

Physical Disks• Volume—Name of the physical drive for which statistical information is gathered.• Queue Length—Average number of both read and write r

Seite 29 - Cluster networks

System ConfigurationAuto RecoveryThis section provides Automatic Server Recovery (ASR) configuration information, tells you whenthe server was last re

Seite 30 - Storage agent

recovery process after a fault occurs. If the timeout period is set too low on a heavily utilizedserver, the timeout could occur before the software s

Seite 31 - IDE ATA disk drives

SecurityThe Security section displays each of the following security parameters as either Enabled or Disabledfor the selected device:• Serial Port Con

Seite 32 - IDE ATA logical drives

CPUsThe following information about each processor in the system is available in this window. Thisinformation may vary depending on device type.• Proc

Seite 33 - Drive Array Controllers

Advanced Memory ProtectionThis section displays the following information about the Advanced Memory Protection sub-system.• Advanced Memory Protection

Seite 34 - 34 Agent information

• Online Spare Memory— A single spare bank of memory is set-aside at boot time. If enoughECC errors occur, the spare memory is activated and the memor

Seite 35 - Storage agent 35

Deploying the configurations to servers running NetWareIn NetWare, the webagent.INI file is located in the sys:\system\cpqmgmt\webagentdirectory and s

Seite 36 - Array Accelerator Information

General I/O DevicesThis section displays information about the following I/O devices:• Diskette Drives—This section lists and describes the device dis

Seite 37 - Storage agent 37

– Synch DRAM (Synchronous DRAM)– UnknownSystem Resources• This section lists the resources in use by the device or client workstation in the following

Seite 38 - 38 Agent information

• Serial Number displays physical the serial number of the device or client system board. Usethis for identification and registration purposes. N/A ap

Seite 39 - Storage agent 39

• Next Enclosure Serial Number• Address• Redundant• Load State• Input Power Type• Maximum Power• Enclosure Power Supplies• Condition• Power Supply• Se

Seite 40 - 40 Agent information

• Part Number• Spare Part Number• Position (Slot Number)• Height \ Width \ Depth• Number of Bays Occupied• Enclosure Fuses• Condition• Fuse• Location•

Seite 41 - Physical Drive Information

Subclasses:• CPQ_SystemContextSwitchRate◦◦ CpqQueueLength◦ Processes◦ RegistryUsage◦ SystemUpTime◦ TotalThreads• CPQ_ServerAccessPermissionErrors◦◦ Co

Seite 42 - 42 Agent information

• CPQ_CacheCopyReadHitsPercent◦◦ CopyReadRate• CPQ_PhysicalDiskCurrentDiskQueueLength◦◦ DiskBytesPersec◦ DiskQueueLength◦ DiskReadBytesPersec◦ DiskRea

Seite 43 - Storage agent 43

◦ SegmentsRate◦ SegmentsRetransmitRate• CPQ_ProcessCpuTimePercent◦◦ PageFaultRate◦ PageFileBytes◦ PrivateBytes◦ PrivelegedTimePercent◦ Process◦ Thread

Seite 44 - 44 Agent information

• ASR Timeout NMI—The server has generated an ASR NMI because the ASR timer has notbeen refreshed. This generally indicates a driver has not relinquis

Seite 45 - Spare Information

• Server Manager Failure—An error occurred in the server interface with the Server Manager.• UPS A/C Line Failure/Shutdown or Battery Low—The device h

Seite 46 - Predictive Indicators

NOTE: The Security Alert dialog box shown is specific to Internet Explorer. However,Netscape 4.0 and later is supported as well.NOTE: If you want to i

Seite 47 - Problem Indicators

Remote-Insight Board event logThe Event Log section displays the list of events stored in the Remote-Insight Board event log. Auser with the appropria

Seite 48 - Failure Indicators

3 Subsystem specific to a NetWare operating systemOperating system overviewHP now provides operating system management for NetWare environments. The N

Seite 49 - Storage agent 49

• System Time—The date and time kept by this server.• Up Time—The time (in hundredths of a second) since this server was last restarted.• User Count—T

Seite 50 - Statistics

User Information pageThe User Information page lists all user accounts in this file server. Users in the table might or mightnot be logged in at the t

Seite 51 - Logical Drive Information

Table 3-4 Available status conditionsAudit connection recordedNeed security changeDS audit connection recordedMacStationLogout in progressConnection a

Seite 52 - 52 Agent information

• TimeOffset—In the format of +/- XX:XX:XX (hour:minute:second). To do a set, modify the valuein the predefined format in the text field, and click SE

Seite 53 - Storage agent 53

4 CR3500 RAID Array SCSI controllerMass storage RAID ArrayThis section displays RAID array information. Five banners appear in this section.RAID array

Seite 54 - 54 Agent information

Physical Drive status• The following conditions are valid:• On Line—The drive attached to this channel is a fully-functional member of this RAID set.•

Seite 55 - Storage agent 55

• Cache Size—Displays the cache size in megabytes.• DIMM A Size—Displays the Dual Inline Memory Module A size in megabytes.• DIMM B Size—Displays the

Seite 56 - Tape Drive Information

External Expansion CabinetThis section displays the External Expansion Cabinet information. The following conditions arevalid:• Power Supply Status—Di

Seite 57 - Storage agent 57

NOTE: If you have enabled anonymous access, then you can access the System ManagementHomepage displays without asking for any credentials locally.NOTE

Seite 58 - Storage Systems

Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• Soft

Seite 59 - Storage agent 59

HP authorized resellersFor the name of the nearest HP authorized reseller, see the following sources:• In the United States, see the HP U.S. service l

Seite 60 - 60 Agent information

Term A term or phrase that is defined in the body text of the document,not in a glossary.User input Indicates commands and text that you type exactly

Seite 61 - Storage System Information

A TroubleshootingInsight Management Agents for servers issuesInability to perform remote reboot on a server from the Management Console1. Load CPQAGIN

Seite 62 - 62 Agent information

1. Select Edit Preferences>Advanced (expand)>Cache.2. Under the Compare the page in the cache to the page on the network heading, select theever

Seite 63 - Storage agent 63

• Frame sizes are optimized for medium-sized fonts. If you switch your browser to use larger orsmaller fonts, then you must manually adjust the frame

Seite 64 - 64 Agent information

IMPORTANT: For Windows Server 2003, Windows 2000, Windows NT, NetWare 5.1,and NetWare 6.0 (SNMP Only), enter the Monitor and Control community strings

Seite 65 - Storage agent 65

under Configure SNMP Service. The Insight Manager community string is set in the DeviceSetup window from the management console (select Device Setup f

Seite 66 - 66 Agent information

Load the device driver using one of the following methods:• If an HP SCSI controller is installed in the monitored system, load the correct device dri

Seite 67 - Array Controller Information

Problems if the address 127.0.0.1 is not added to SNMP host listThe following problems occur only if the address 127.0.0.1 is not added to the SNMP ho

Seite 68 - 68 Agent information

• Management processor – Integrated Lights Out• Data source• Switch to List view• Switch to Icon view• Legend• RefreshUserThe User field displays the

Seite 69 - Accelerator Information

1. Select Operation>Hardware Setup.2. Re-select the tape drive to use. If these actions do not eliminate the error message, the tapedrive might not

Seite 70 - 70 Agent information

Identifier when HP Systems Insight Manager performs an SNMP SET command to the NetWareserver.1. To remove the permanence of the Global Unique Identifi

Seite 71

GlossaryThis Glossary provides the list of all the glossary terms and their definitions.AAutomatic ServerRecovery (ASR)A server feature designed to au

Seite 72 - 72 Agent information

NNetWare LoadableModule (NLM)Executables that run under the Novell NetWare operating system.NetWarePeripheralArchitecture(NWPA)The goal of the NetWare

Seite 73 - Storage agent 73

IndexAaccountsuser, 11Adapter Information Page, 145array controllers, 20ASR POST failure, 159authorized resellers, 150Bbrowserrequirements, 9CClient d

Seite 74

typographic conventions, 151Uupdate serviceregistering, 150User Information Page, 143Vvaluesinability to change,, 160Wwarranty, 150Web-enabled Managem

Seite 75 - Storage agent 75

Figure 4 System Management Homepage — List ViewSwitch to icon viewDisplays the System Management Homepage contents as folder icons.Figure 5 System Man

Seite 76 - 76 Agent information

Figure 6 System Management Homepage — Status IconsRefreshClick on the Refresh link to refresh the System Management Homepage.Body frameThe body of the

Seite 77 - Snapshot Resource Volumes

• System Configuration• Version ControlFigure 7 System Management Homepage — Home tabOverall System Health StatusThe Overall System Health Status disp

Seite 78 - 78 Agent information

© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

Seite 79 - External Storage Connections

The window also displays information about the following NIC components:• Embedded NIC• Integrated Lights-Out NICNICThe NIC displays information about

Seite 80 - 80 Agent information

Settings tabThe Settings tab provides you with the ability to access the agent options and define theManagement HTTP Server security settings.Figure 8

Seite 81 - SCSI Controllers

Figure 10 System Management Homepage — SNMP & Agent Settings pageIf you make Management Agents Configuration changes, you must click the Restart A

Seite 82 - SCSI device information

SecurityProvides following options and also contains notes which describe the usage of the each of theoption available and also procedure to set the v

Seite 83 - Tape library

are considered less secure than certificate based trust modes. The following are the securityoptions in the Trust Mode:◦ Trust by Certificate—Sets HP

Seite 84 - 84 Agent information

Tasks tabThe Tasks tab displays links to task-oriented pages provided by participating HP Web-EnabledSystem Management software.NOTE: If the HP Web-En

Seite 85 - Tape devices

Figure 13 System Management Homepage — Webapps tabSupport tabThe Support tab contains of links to available support services like – ProLiant Essential

Seite 86 - CD storage system

2 Agent informationManagement Host agentThe Management Host agent gathers data for the HP Host OS MIB. This data includes:• Server/host name and OS ve

Seite 87 - Storage systems

Threshold AgentThe Threshold Agent is designed to provide support for HP Insight Manager user-defined thresholds.It also provides a generic way to set

Seite 88 - 88 Agent information

Cluster resources groupsThe Cluster Resources Groups section displays the cluster resources by resource group. The followinginformation might appear:•

Seite 89 - SCSI physical drives

Contents1 HP Insight Management Agents for servers...9Browser requirements ...

Seite 90 - Drive indicators

Cluster interconnectThe Cluster Interconnect section displays the following information about the adapters used forcluster interconnections:• Network—

Seite 91 - Drive statistics

◦ Printer—A printer device.◦ Processor—An operating device, such as a central processing unit or ProLiant StorageSystem.◦ WORM drive—A write-once, rea

Seite 92 - Statistics Preserved

• Transfer Mode—Displays the data transfer mode of the disk drive. The following values arevalid:◦ PIO Mode 0—The data transfer mode is programmed inp

Seite 93 - SCSI logical drives

◦ Failed—Indicates that more physical drives have failed than the RAID level of the logicaldrive can handle without data loss.◦ Unknown—The agent cann

Seite 94 - 94 Agent information

The following information displays for each controller:• Model—Displays the type of controller card.• Controller Status—Displays the array controller

Seite 95 - SCSI bus information

◦ Unsupported Drives—One or more attached drives has been determined to be incapableof properly supporting redundant controller operation.◦ Expand in

Seite 96 - SAS Host Bus Adapter

• Rebuild Priority—Displays the logical drive rebuild priority of the controller. The followingvalues are valid:◦ Low—Indicates the rebuild priority i

Seite 97 - SAS Physical Drive

◦ Unavailable—An Array Accelerator has not been configured.◦ Unknown—The Storage Agents cannot determine the status of the Array Accelerator. Youmay n

Seite 98 - 98 Agent information

• Error Code—Displays the status of the cache operations. The following values are valid:None—Cache operations are currently configured and enabled fo

Seite 99 - SAS Logical Drive

◦ Redundant Size Mismatch—Cache operations are temporarily disabled. The cache sizeson the redundant controllers do not match.◦ Redundant Cache Failur

Seite 100 - SAS Tape Drive

User Preferences...24Tasks tab...

Seite 101 - SAS Storage System

• Total Memory—Displays the total amount of accelerator memory, including both battery-backedand non-battery-backed memory.• Write Cache—Displays the

Seite 102 - 102 Agent information

IMPORTANT: The Start or Stop button only displays if you are logged on as an administrator oran operator, SNMP Sets are enabled, and a SNMP Community

Seite 103 - Session Information

• Authentication Status—Displays the authentication status for this device. The following valuesare valid:◦ Authentication Passed—The physical drive h

Seite 104 - 104 Agent information

• Current Speed—Displays the current negotiated data transfer rate for a SCSI physical drive.The possible values are:◦ Asynchronous—The negotiated dat

Seite 105 - Connect Information

◦ 6.0 Gbps—The negotiated link rate for this drive is 6.0 gigabits per second.◦ Unknown—The agent is unable to determine the negotiated link rate for

Seite 106 - Sub-system Classification

• Power On Hours—Indicates the total number of hours that the physical disk has been poweredon.• SSD Wear Status—Indicates the solid state disk wear s

Seite 107 - Cooling and temperature

◦ Failed—The on-line spare has failed and is no longer available for use.◦ Inactive—The monitored system has an on-line spare configured, but is not c

Seite 108 - 108 Agent information

to available sectors in the reallocation area. If too many sectors have been reallocated, theremay be a problem with the drive.• Spinup Time—Displays

Seite 109 - Sub-system Classification 109

• SCSI Bus Faults—Displays the number of times that SCSI bus parity, overrun, or underrun errorshave been detected on the SCSI bus. Since the controll

Seite 110 - 110 Agent information

• Reallocation Aborts—When the physical drive is failed due to an error that occurred whenthe controller was trying to reallocate a bad sector, a Real

Seite 111 - Memory Summary

Temperature Information...66Fan Information...

Seite 112 - Memory Details

that requires drive replacement. If you observe that the count is increasing over time, replacethe drive.• Self-Test Errors—Indicates if a physical dr

Seite 113 - PCI Devices

• Hot-Plug Count—Indicates the number of times this physical drive was removed via a hot-plugevent from a storage system since the drive was stamped.

Seite 114 - Management Processor

configuration change (e.g. mistakenly replacing a dual ported drive with a single porteddrive.)◦ Erasing—Indicates that the logical drive is currently

Seite 115 - Modem/COM Port Settings

operation despite simultaneous failure of any 2 drives in the array, whereas RAID 4 andRAID 5 can only sustain failure of a single drive.◦ RAID 50—Dis

Seite 116 - Self Test Results

Identify Drive1. Select the length of time to identify the physical drives that make up the logical drive from thedrop-down list box, and then click t

Seite 117 - Operating System

• Protocol Type—Displays the protocol used to communicate with the tape library. The followingvalues are valid:◦ Parallel SCSI—The protocol is Paralle

Seite 118 - Logical Disk Space

• Total Moves—Displays the number of tape moves for the library loader arm.• Service Hours—Displays the number of hours of operation for the library.A

Seite 119 - Sub-system Classification 119

• Current Speed—Displays the current negotiated data transfer speed for Parallel SCSI tapedrives. The possible values are:◦ Asynchronous—The current d

Seite 120 - 120 Agent information

• Uncorrectable—Displays the total number of read and write errors which could not be corrected.This value is maintained from the moment the Tape Hard

Seite 121 - Sub-system Classification 121

The storage system information is listed below:• Box Type—Displays the type of drive enclosure, or box. The following types are possible:External Stor

Seite 122 - 122 Agent information

Connection Information...105Sub-system Classification...

Seite 123 - Processor Utilization

• Thermal Status—Displays the temperature status of the drive system. The following values arepossible:◦ OK—The temperature is within normal operating

Seite 124 - System Configuration

◦ Unknown—The Storage Agents do not recognize the redundant power supply. You mayneed to upgrade your software.◦ No Redundant Power Supply—This ProLia

Seite 125 - Sub-system Classification 125

• Connection Type displays the type of connection between the server and the box. The followingvalues are possible:◦ Fibre Attached - This chassis is

Seite 126 - System Board

◦ Disabled - The recovery server option is installed, but it has been disabled by software.This is done to temporarily prevent the secondary server fr

Seite 127 - Sub-system Classification 127

• Fan Status displays the current status of the fans in the storage system backplane. The followingvalues are possible:◦ OK - The fans are installed a

Seite 128 - 128 Agent information

• Power Supply Status displays the current status of the storage system backplane fault tolerantpower supply. The following values are possible:◦ OK -

Seite 129 - Sub-system Classification 129

Power Supply InformationThis information is not available for all types of storage systems.• Description displays the description of the power supply.

Seite 130 - 130 Agent information

◦ Fans - This is a composite of all the installed fan modules.◦ Unknown - The Storage Agents are unable to determine the location of this storage syst

Seite 131 - System Summary

• Controller Status displays the status of the controller hardware. The following values are valid:OK - The controller is operating normally.◦◦ Failed

Seite 132 - Enclosure Information

Accelerator InformationThis section displays the following information about fibre array controllers that are installed in astorage system.• Status di

Seite 133 - Sub-system Classification 133

System Resources ...131System Summary ...

Seite 134 - 134 Agent information

in memory. When the microprocessor reads or writes data, the system counts the value of thebits in each byte. If the total does not match the system v

Seite 135 - Sub-system Classification 135

◦ Expand in Progress Cache operations are temporarily disabled due to an expand of alogical drive. When the expand operation completes, the accelerato

Seite 136 - 136 Agent information

Select any of the physical drives from the Mass Storage submenu to display more information aboutthe drive. The following information can be displayed

Seite 137 - Critical Error Log

• Current Width displays the current negotiated data transfer width for the physical drive. Thepossible values are:◦ Narrow (8 bits) - The negotiated

Seite 138 - 138 Agent information

Identify DriveSelect the length of time to identify the physical drive from the drop-down list box and then selectthe Start button. The page will auto

Seite 139 - Integrated Management Log

◦ Expanding - The logical drive is currently doing Automatic Data Expansion. DuringAutomatic Data Expansion, fault tolerance algorithms redistribute l

Seite 140 - 140 Agent information

• Accelerator indicates whether the logical drive has an Array Accelerator board configuredand enabled. The following values are valid:◦ Enabled - The

Seite 141 - Summary page

Associated Snapshot Resource VolumeSelect the listed snapshot resource volume to see the logical drive information for the snapshotresource volume.Sna

Seite 142 - File System page

Snapshot InformationThe Snapshot Information includes the instance number, space used, creation date and time, if itis mounted, and type of access all

Seite 143 - Connection page

• World Wide Node Name displays the world wide node name of the switch.• World Wide Port Name displays the world wide port name of the switch.• IP Add

Seite 144 - Server Parameter page

A Troubleshooting ...153Insight Management Agents for servers issues.

Seite 145 - Adapter Information page

◦ Not Connected - Indicates that the fibre channel port is not connected or the device towhich it is connected is powered down.◦ Unknown - Indicates t

Seite 146 - Mass Storage Physical

• Controller Bus displays the array controller's bus number for the connection to this storagesystem.• The condition of the connection path, the

Seite 147 - Mass Storage controller

◦ Third-party SCSI Controller Model◦ Unknown—The driver software or storage agents might need to be upgraded, or youhave a SCSI controller in the syst

Seite 148 - Environment Monitoring Unit

The following information is a list of device types and the information displayed for all SCSI devices:• Device Type—Identifies the type of SCSI devic

Seite 149 - External Expansion Cabinet

• Service Hours—Displays the number of hours in service.• Total Moves—Displays the total number of moves.• Door Status—Displays the tape library door

Seite 150 - Support and other resources

Tape devicesSelect a tape device entry in the SCSI controller submenu to display a list of information and statusassociated with the selected tape dev

Seite 151 - Typographic conventions

◦ Serial Number—Displays the serial number assigned to the tape autoloader mediachanger. This value is based on thee serial number as returned by the

Seite 152

CD Library InformationSelect the Library Information entry from the CD Storage System list to display the followinginformation:• Status—Displays the c

Seite 153 - A Troubleshooting

• Thermal Status—Displays the temperature status of the drive system. The following values arepossible:◦ OK—The temperature is within normal operating

Seite 154 - Known browser issues

◦ Unknown—The Storage Agents do not recognize the redundant power supply. You mightneed to upgrade your software.◦ No Redundant Power Supply—This ProL

Seite 155 - SNMP community string issues

1 HP Insight Management Agents for serversThe HP System Management Homepage version 8.25 and later acts as the Web server for theManagement Agents. Fo

Seite 156 - Insight Manager issues

• S.M.A.R.T. Support—Indicates if S.M.A.R.T. support is available for this SCSI drive. Thefollowing values are valid:◦ Not Available—Predictive failur

Seite 157 - Missing NIC information

1. Ensure that all system and storage system cables are intact and seated properly. Youmight need to replace the cables.2. Be sure that the ProLiant S

Seite 158 - 158 Troubleshooting

• Hard Write Errors—Displays the number of write errors that could not be recovered by physicaldrive retries. These errors are counted over the time l

Seite 159 - Other problems

• Not Preserved - No Drive Support—The statistics are not saved across power cycles becausethe physical drive does not contain a unique identifier to

Seite 160 - 160 Troubleshooting

◦ Distributed Data Guarding—(RAID 5) stores parity data across all the physical drives inthe array and allows more simultaneous read operations and hi

Seite 161

SCSI bus informationSelect a SCSI device from the SCSI controller submenu to display more information about thedevice. The following information might

Seite 162 - Glossary

device will not provide maximum performance. Maximum throughput is achieved when boththe SCSI controller and device support a wide 16-bit data bus. Th

Seite 163

SAS Host Bus AdapterSelect a host bus adapter entry from the Mass Storage list to display the following information:• Model—Displays the HBA's mo

Seite 164 - 164 Index

◦ Not Authenticated—The physical drive could not be authenticated as a genuine HP harddrive. The host bus adapter will no longer control the drive LED

Seite 165

• SmartSSD Usage Remaining—Displays the percentage of life remaining for this solid statedisk.• Estimated Life Remaining based on workload to date—Ind

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