HP D2D2504 Bedienungsanleitung

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HP StoreOnce
D2D Backup System rack models
nl
service and maintenance guide
Abstract
This guide is intended for users who maintain the following rack-mounted models of the HP StoreOnce D2D Backup System:
HP D2D4324 G2 (12–disk)
HP D2D4312 G2 (12–disk)
HP D2D4112 and HP D2D4106 G2 (12–disk)
HP D2D2502 and 2504 G2 (4–disk)
HP D2D4112 G1 (12–disk)
HP D2D4004 G1 (6–disk)
HP D2D4009 G1 (12–disk)
HP D2D2502, 2503 and 2504 G1 (4–disk)
The architecture of these D2D Backup Systems is based upon established HP ProLiant and HP Smart Array RAID controller
products, which have their own user and service and maintenance guides. This document provides information on only those
aspects that are not covered in the existing guides.
Please note that there is a separate document for Gen2E products that were introduced after March 2012. This document is
called: HP StoreOnce D2D Backup System maintenance and service guide Addendum for Gen2E models.
HP Part Number: EH985-90937
Published: April 2012
Edition: Sixth
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Inhaltsverzeichnis

Seite 1 - D2D Backup System rack models

HP StoreOnceD2D Backup System rack modelsnlservice and maintenance guideAbstractThis guide is intended for users who maintain the following rack-mount

Seite 2

• HP D2D2502 Backup System: The configuration of the system memory is 24 GB (3 x 8 GBDIMMs) for the HP D2D2502 Backup System.HP D2D2504 Backup System:

Seite 3 - Contents

• The HP D2D is supplied with an HP Smart Array P800 controller (with 512 MB and twoBBWCs) pre-installed in one of the full-height PCI-e slots. For mo

Seite 4 - 4 Contents

• The HP D2D is supplied with an HP Smart Array P400 controller (with 512 MB and BBWC)pre-installed in one of the full-height PCI-e slots. For more in

Seite 5 - 1 Introduction

• The configuration of the system memory is 8 GB (4 x 2 GB DIMMS PC2-6400). The partnumber for each 2 GB DIMM is 499276-061.• The HP D2D is supplied w

Seite 6

Using the ProLiant Guide with HP D2D2504 G1 modelsWhen using the HP ProLiant DL165 G5 guide, be aware of the following HP D2D-specificinformation:• Th

Seite 7 - HP D2D and HP ProLiant 7

2 The flash memory moduleOverviewThe flash memory module is required to boot up the HP D2D Backup System.• With HP D2D4324/4312 Backup Systems, this c

Seite 8 - 8 Introduction

4. Be sure to update the HP D2D software to the latest version. This is done from the WebManagement Interface (Settings/Software page), as described i

Seite 9

Figure 10 HP D2D2502 and HP D2D2504 G2 Series flash memory modulelocation of the memory module and USB connector1screw and bracket securing USB cable

Seite 10 - 10 Introduction

Figure 11 HP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory moduleFigure 12 HP D2D2500 G1 Series flash memory modulecable and USB connector to the

Seite 11 - HP D2D and HP ProLiant 11

3 Replacing the system motherboardFor all products, G1 and G2, refer to the appropriate Maintenance and Server Guide for detailedinstructions on repla

Seite 12 - 12 Introduction

© Copyright 2009–2012 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or c

Seite 13 - HP D2D and HP ProLiant 13

because it has an integral P410i card. If you do not, the system will experience one of the followingsymptoms :• Very slow product performance (Runnin

Seite 14 - Software upgrades

Table 3 J27 jumper settingsD2D Backup SystemHP D2D4106/4112 G2:Remove all jumpersHP D2D2502/2504 G2:Jumper should be set on pins 1 and 2After replacin

Seite 15 - 2 The flash memory module

Table 5 BIOS IDs for G2 products (continued)596142-B21D2D2504i G2595249-B21D2D4106i G2595882-B21D2D4106fc G2595248-B21D2D4112 G2581971-B21D2D4312 G263

Seite 16 - 16 The flash memory module

4 Battery/Flash Backed Write Cache (BBWC or FBWC)module failuresPart numbersPart numbers for a replacement cache modules are as follows:• G1 products:

Seite 17

Figure 15 Example HP D2D4312 Storage—RAID page showing battery failureHP D2D4004,/4009 and D2D2502/3/4 G1 and G2The status of the battery is reported

Seite 18 - 18 The flash memory module

Figure 18 FBWC module LEDsHP D2D4312There are three BBWC batteries, one for each Smart Array controller (P410i and two P411controllers), and they are

Seite 19 - Motherboard part numbers

Figure 20 BBWC battery and P212 card, HP D2D4106/4112 G2HP D2D2502/2504 G2The P212 card has one BBWC.Figure 21 BBWC battery and P212 card, HP D2D2502/

Seite 20 - J27 jumper1

Figure 22 BBWC battery and P400 cardBBWC1cable that connects the BBWC to the P400 controller2HP D2D4112 G1The P800 RAID controller is fitted with two

Seite 21 - G2 products

Figure 24 Location of LEDS on the BBWCNOTE: For a detailed description of the LEDs, refer to the “HP Smart Arrays for HP ProLiantServers user guide”.3

Seite 22 - G1 products

5 The HP SmartArray P410i and P812/P411 RAIDcontrollers and HP SAS expander card (HP D2D4324and 4312)OverviewHP D2D4324The HP D2D4324 has four RAID co

Seite 23 - Part numbers

Contents1 Introduction...5Performance best practices...

Seite 24 - HP D2D4324

Figure 26 HP D2D4312, location of the P411 controller and HP SAS expander card3 HP SAS expander card1 and 2 P411 RAID controllersWARNING! To reduce th

Seite 25 - HP D2D4106/4112 G2

The units are shipped with paper copies of the SAAP license. If you no longer have this licenseand the board is still working, make a note of the lice

Seite 26 - HP D2D2502/2504 G2

5. Install the SAAP license.a. Reboot the system.b. During the POST screen, when advised, hit any key to see further messages.c. Enter the Smart Array

Seite 27 - Procedure

Figure 27 Cabling showing the SAS expander cardFigure 28 Cabling showing the backplanesHP SAS expander card (HP D2D4324 and D2D4312) 33

Seite 28

6 The HP SmartArray P212 RAID controller (HP D2D2502G2, 2504 G2, 4106 G2, 4112 G2)OverviewThe following G2 HP D2D Backup Systems use the HP SmartArray

Seite 29 - Overview

P212 card failures are likely to occur only during power down or power up. Failure means thatthe P212 card is unable to mount the RAID array. Status m

Seite 30

Figure 31 Inserting a P212 card into an HP D2D4106/4112Figure 32 Inserting a P212 card into an HP D2D2502/25043. Reconnect the card to the existing BB

Seite 31

7 The HP SmartArray P400 RAID controller(D2D4004/4009/2500 G1)OverviewThe following HP D2D Backup Systems use the HP SmartArray P400 RAID controller f

Seite 32

P400 controller failureIdentifying a P400 card failureP400 card failures are likely to occur only during power down or power up. Failure means thatthe

Seite 33

Figure 36 Inserting a P400 card4. Reconnect the card to the existing BBWC cable. Do not use the cable supplied with thereplacement card. It is not lon

Seite 34

HP D2D4324...29HP D2D4312...

Seite 35

8 The HP SmartArray P800 RAID controller (HP D2D4112G1 only)OverviewThe HP StoreOnce D2D4112 G1 Backup System uses the HP SmartArray P800 RAID control

Seite 36

Replacing the HP Smart Array P800 controllerFor detailed instructions on replacing the P800 controller, refer to “HP Smart Arrays for HP ProLiantServe

Seite 37 - (D2D4004/4009/2500 G1)

Support and other resourcesRelated documentationIn addition to this guide, the following documents provide related information:• ‘Start here' pos

Seite 38 - P400 controller failure

HP technical supportFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore contacting HP, collect the

Seite 39

1 IntroductionThis is the Service and Maintenance Guide for the following rack-mounted models of the HP D2DBackup System:G2 models:• HP D2D4324 G2 (12

Seite 40 - G1 only)

NOTE: The software and, in some cases, the BIOS are unique to the HP D2D Backup System; itdoes not use the same software (nor, in some cases, BIOS) as

Seite 41

Using the ProLiant Guide with HP D2D4324 G2 modelsWhen using the HP ProLiant DL370 G6 guide, be aware of the following HP D2D-specificinformation:• Th

Seite 42 - Support and other resources

Using the ProLiant Guide with HP D2D4312 G2 modelsWhen using the HP ProLiant DL370 G6 guide, be aware of the following HP D2D-specificinformation:• Th

Seite 43 - Documentation feedback

Using the ProLiant Guide with HP D2D4106/4112 G2 modelsWhen using the HP ProLiant DL180se G6 guide, be aware of the following HP D2D-specificinformati

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