HP StoreOnceD2D Backup System rack modelsnlservice and maintenance guideAbstractThis guide is intended for users who maintain the following rack-mount
• HP D2D2502 Backup System: The configuration of the system memory is 24 GB (3 x 8 GBDIMMs) for the HP D2D2502 Backup System.HP D2D2504 Backup System:
• The HP D2D is supplied with an HP Smart Array P800 controller (with 512 MB and twoBBWCs) pre-installed in one of the full-height PCI-e slots. For mo
• The HP D2D is supplied with an HP Smart Array P400 controller (with 512 MB and BBWC)pre-installed in one of the full-height PCI-e slots. For more in
• The configuration of the system memory is 8 GB (4 x 2 GB DIMMS PC2-6400). The partnumber for each 2 GB DIMM is 499276-061.• The HP D2D is supplied w
Using the ProLiant Guide with HP D2D2504 G1 modelsWhen using the HP ProLiant DL165 G5 guide, be aware of the following HP D2D-specificinformation:• Th
2 The flash memory moduleOverviewThe flash memory module is required to boot up the HP D2D Backup System.• With HP D2D4324/4312 Backup Systems, this c
4. Be sure to update the HP D2D software to the latest version. This is done from the WebManagement Interface (Settings/Software page), as described i
Figure 10 HP D2D2502 and HP D2D2504 G2 Series flash memory modulelocation of the memory module and USB connector1screw and bracket securing USB cable
Figure 11 HP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory moduleFigure 12 HP D2D2500 G1 Series flash memory modulecable and USB connector to the
3 Replacing the system motherboardFor all products, G1 and G2, refer to the appropriate Maintenance and Server Guide for detailedinstructions on repla
© Copyright 2009–2012 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or c
because it has an integral P410i card. If you do not, the system will experience one of the followingsymptoms :• Very slow product performance (Runnin
Table 3 J27 jumper settingsD2D Backup SystemHP D2D4106/4112 G2:Remove all jumpersHP D2D2502/2504 G2:Jumper should be set on pins 1 and 2After replacin
Table 5 BIOS IDs for G2 products (continued)596142-B21D2D2504i G2595249-B21D2D4106i G2595882-B21D2D4106fc G2595248-B21D2D4112 G2581971-B21D2D4312 G263
4 Battery/Flash Backed Write Cache (BBWC or FBWC)module failuresPart numbersPart numbers for a replacement cache modules are as follows:• G1 products:
Figure 15 Example HP D2D4312 Storage—RAID page showing battery failureHP D2D4004,/4009 and D2D2502/3/4 G1 and G2The status of the battery is reported
Figure 18 FBWC module LEDsHP D2D4312There are three BBWC batteries, one for each Smart Array controller (P410i and two P411controllers), and they are
Figure 20 BBWC battery and P212 card, HP D2D4106/4112 G2HP D2D2502/2504 G2The P212 card has one BBWC.Figure 21 BBWC battery and P212 card, HP D2D2502/
Figure 22 BBWC battery and P400 cardBBWC1cable that connects the BBWC to the P400 controller2HP D2D4112 G1The P800 RAID controller is fitted with two
Figure 24 Location of LEDS on the BBWCNOTE: For a detailed description of the LEDs, refer to the “HP Smart Arrays for HP ProLiantServers user guide”.3
5 The HP SmartArray P410i and P812/P411 RAIDcontrollers and HP SAS expander card (HP D2D4324and 4312)OverviewHP D2D4324The HP D2D4324 has four RAID co
Contents1 Introduction...5Performance best practices...
Figure 26 HP D2D4312, location of the P411 controller and HP SAS expander card3 HP SAS expander card1 and 2 P411 RAID controllersWARNING! To reduce th
The units are shipped with paper copies of the SAAP license. If you no longer have this licenseand the board is still working, make a note of the lice
5. Install the SAAP license.a. Reboot the system.b. During the POST screen, when advised, hit any key to see further messages.c. Enter the Smart Array
Figure 27 Cabling showing the SAS expander cardFigure 28 Cabling showing the backplanesHP SAS expander card (HP D2D4324 and D2D4312) 33
6 The HP SmartArray P212 RAID controller (HP D2D2502G2, 2504 G2, 4106 G2, 4112 G2)OverviewThe following G2 HP D2D Backup Systems use the HP SmartArray
P212 card failures are likely to occur only during power down or power up. Failure means thatthe P212 card is unable to mount the RAID array. Status m
Figure 31 Inserting a P212 card into an HP D2D4106/4112Figure 32 Inserting a P212 card into an HP D2D2502/25043. Reconnect the card to the existing BB
7 The HP SmartArray P400 RAID controller(D2D4004/4009/2500 G1)OverviewThe following HP D2D Backup Systems use the HP SmartArray P400 RAID controller f
P400 controller failureIdentifying a P400 card failureP400 card failures are likely to occur only during power down or power up. Failure means thatthe
Figure 36 Inserting a P400 card4. Reconnect the card to the existing BBWC cable. Do not use the cable supplied with thereplacement card. It is not lon
HP D2D4324...29HP D2D4312...
8 The HP SmartArray P800 RAID controller (HP D2D4112G1 only)OverviewThe HP StoreOnce D2D4112 G1 Backup System uses the HP SmartArray P800 RAID control
Replacing the HP Smart Array P800 controllerFor detailed instructions on replacing the P800 controller, refer to “HP Smart Arrays for HP ProLiantServe
Support and other resourcesRelated documentationIn addition to this guide, the following documents provide related information:• ‘Start here' pos
HP technical supportFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore contacting HP, collect the
1 IntroductionThis is the Service and Maintenance Guide for the following rack-mounted models of the HP D2DBackup System:G2 models:• HP D2D4324 G2 (12
NOTE: The software and, in some cases, the BIOS are unique to the HP D2D Backup System; itdoes not use the same software (nor, in some cases, BIOS) as
Using the ProLiant Guide with HP D2D4324 G2 modelsWhen using the HP ProLiant DL370 G6 guide, be aware of the following HP D2D-specificinformation:• Th
Using the ProLiant Guide with HP D2D4312 G2 modelsWhen using the HP ProLiant DL370 G6 guide, be aware of the following HP D2D-specificinformation:• Th
Using the ProLiant Guide with HP D2D4106/4112 G2 modelsWhen using the HP ProLiant DL180se G6 guide, be aware of the following HP D2D-specificinformati
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