UseHP LaserJet1160, 1320, 1320n,1320tn, 1320nw
viii ENWW
Light status State of the printer ActionFatal Error ● Turn off the printer, wait 10seconds, and turn on theprinter.● If you are unable toresolve the p
Light status State of the printer ActionToner LowThe Go, Ready, and Attentionlights act independently of theToner Low state.Insert a new print cartrid
Light status State of the printer ActionWireless DisabledThe Go, Ready, Attention, andToner lights act independentlyof the Wireless light.No action is
Common Macintosh problemsChoose the item that best describes the problem:●Problems in the Chooser●Printing errors●USB problems●OS X problemsProblems i
Printing errorsSymptom Possible cause SolutionYou cannot use the computerwhile the printer is printing.Background Printing has notbeen selected.LaserW
Symptom Possible cause SolutionA USB-connected HP LaserJetprinter does not appear in theChooser.This problem is caused byeither a software or hardware
OS X problemsSymptom Possible cause SolutionPrinter features do not appear. The wrong PPD is selected forthe printer.Verify which PPD is selectedas fo
Troubleshooting PostScript (PS) errorsThe following situations are PS language specific and may occur when several printerlanguages are being used.Not
Paper handling problemsChoose the item that best describes the problem:●Paper jam●Print is skewed (crooked)●More than one sheet of media feeds through
Printer does not pull media from the media input tray● Make sure that the printer is not in manual feed mode. See Status light patterns for moreinform
1Printer basicsThis chapter provides information on the following topics:●Quick access to more information●Printer configurations●Walk around●Printer
Printed page is different than what appeared on screenChoose the item that best describes the problem:●Garbled, incorrect, or incomplete text●Missing
Page format is different than on another printerIf you used an older or different printer driver (printer software) to create the document or theprint
Printer software problemsPrinter software problemsProblem SolutionA printer driver for the HP LaserJet 1160 orHP LaserJet 1320 printer is not visible
Improving print qualityThis section provides information about identifying and correcting print defects.Light print or faded● The toner supply is low.
Dropouts● A single sheet of media might be defective.Try reprinting the job.● The media's moisture content is uneven orthe media has moist spots
Toner smear● If toner smears appear on the leading edgeof the media, the media guides might bedirty. Wipe the media guides with a dry, lint-free cloth
Misformed characters● If characters are improperly formed,producing hollow images, the media stockmight be too slick. Try a different media.See Printe
Wrinkles or creases● Make sure that media is loaded properly.See Loading media into the input trays formore information.● Check the media type and qua
Clearing jamsOccasionally, media becomes jammed during a print job. You are notified of a media jam byan error in the software and the printer control
2. Open the straight-through output door.3. Rotate the green pressure release levers downward.4. With both hands, grasp the side of the media that is
Quick access to more informationThe following sections provide resources for additional information about the hp LaserJet1160 and hp LaserJet 1320 ser
5. Replace the print cartridge, and close the print cartridge door.Input traysTo clear a jam in the input trays, perform the following steps:CAUTIONDo
2. Rotate the green pressure release levers downward.3. Open the single-sheet priority input slot (Tray 1) door.4. With both hands, grasp the side of
5. Close the single-sheet priority input slot (Tray 1) door.6. Open the main input tray (Tray 2).7. With both hands, grasp the side of the media that
8. If no media is visible, open the print cartridge door, remove the print cartridge, and rotatethe upper media guide. Carefully pull the media up and
With both hands, grasp the side of the media that is most visible (this includes the middle),and carefully pull it free from the printer.Straight-thro
2. Rotate the green pressure release levers downward.3. With both hands, grasp the side of the media that is most visible (this includes themiddle), a
Automatic two-sided printing (duplexing) pathTo clear a jam in the automatic two-sided path, perform the following steps:CAUTIONDo not use sharp objec
3. Remove the main input tray (Tray 2).4. Push down on the green lever on the automatic two-sided path door on the front of theprinter.5. With both ha
6. Close the automatic two-sided path door.7. Reinsert the main input tray (Tray 2).8. Open the automatic two-sided path door on the back of the print
9. With both hands, grasp the side of the media that is most visible (this includes themiddle), and carefully pull it free from the printer.10. Close
Printer configurationsBelow are the standard configurations for the HP LaserJet 1160 and HP LaserJet 1320series printers.hp LaserJet 1160 printer● 20
Wired network setup problemsolvingIf the computer is unable to discover the HP LaserJet 1320n, HP LaserJet 1320tn, orHP LaserJet 1320nw printer, perfo
4. To print a network configuration page, press the network Reset button located on theback of the printer.● On the Network Configuration page, check
122 Chapter 6 Problemsolving ENWW
APrinter specificationsThis appendix provides information on the following topics:●Environmental specifications●Acoustic emissions●Electrical specific
Environmental specificationsOperating environment Printer plugged into an AC outlet:● Temperature: 10° C to 32.5° C (50° F to90.5° F)● Humidity: 20 to
Acoustic emissionsDeclared per ISO 9296HP LaserJet 1160 printerSound power levelPrinting (20 ppm): LWAd = 6.2 Bels A and62 dB (A)Ready (PowerSave): es
Electrical specificationsWARNING!Power requirements are based on the country/region where the printer is sold. Do notconvert operating voltages. Doing
HP LaserJet 1320nw printerPower requirements (110) 110-127v (+/-10%), 50/60 Hz (+/-2)Power requirements (220) 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)Po
Physical specificationsDimensions ● Width: 350 mm (16.8 inches)● Depth: 352 mm (13.9 inches)● Height: 256 mm (10.0 inches)Weight (2,500-page cartridge
Printer capacities and ratingsPrint speed HP LaserJet 1160 printer:● 20 ppm (Letter), 19 ppm (A4)● First page out in as low as 8.5 secondsHP LaserJet
● EconoMode (saves toner)● Print watermarks, booklets, multiple pages per sheet (N-up), and first page on differentmedia than rest of the document● 16
Memory specificationsBase memory 16 MB RAMUpgrade memory expansion 100-pin, 66 MHz minimum speed130 Appendix A Printer specifications ENWW
Port availabilityUSB Compatible with USB 2.0 specificationsNetwork(HP LaserJet 1320n, HP LaserJet 1320tn, andHP LaserJet 1320nw printers only)RJ-45, E
132 Appendix A Printer specifications ENWW
BRegulatory informationFCC complianceThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part
Declaration of Conformity statementsDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard Compa
Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard CompanyManufacturer's Address: 11311
Regulatory statementsLaser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration has implement
Laser statement for FinlandLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet 1160, HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet
Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen
HP LaserJet printing suppliesIn many countries/regions, this product's printing supplies (such as print cartridge, drum, andfuser) can be returne
Walk aroundThe following illustrations identify the components of the hp LaserJet 1160 andhp LaserJet 1320 series printers.1Wireless light (HP LaserJe
For more informationFor more information on the following HP environmental programs, see http://www.hp.com/go/environment/.● Product environmental pro
Material safety data sheetMaterial safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplieswebsite at http://www.hp.com/hpinfo
142 Appendix B Regulatory information ENWW
CWarranty and licensingHewlett-Packard limited warranty statementHP PRODUCTHP LaserJet 1160 and HP LaserJet 1320 seriesprintersDURATION OF LIMITED WAR
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLYPERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE
Hewlett-Packard software license agreementATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSETERMS SET FORTH BELOW. USING THE SOFTWAR
Limited warranty for print cartridge lifeNoteThe following warranty applies to the print cartridge that came with this printer.This HP product is warr
DHP parts and accessoriesThis appendix provides information on the following topics:●Ordering supplies and accessories●10/100 networking and wireless
Ordering supplies and accessoriesYou can increase the printer's capabilities with optional accessories and supplies.Use accessories and supplies
Item Description or use Order numberReplacement partsMedia pickup roller Used to pick the mediafrom the input tray andadvance it through theprinter.RL
Printer control panelThe printer control panel is comprised of four lights and two buttons. The hp LaserJet1320nw printer has an additional light at t
10/100 networking and wireless print servershp LaserJet 1160 and hp LaserJet 1320 series printerItem and description Order numberHP Jetdirect 170x ext
Using HP print cartridgesThe following sections provide information about HP print cartridges and instructions forredistributing toner and changing th
Redistributing tonerWhen toner is low, faded or light areas appear on the printed page. You might be able totemporarily improve print quality by redis
Changing the print cartridge1. Open the print cartridge door, and remove the old print cartridge. See the recyclinginformation inside the print cartri
5. Gently rock the toner cartridge from front to back to distribute the toner evenly inside thecartridge.6. Insert the print cartridge in the printer,
DIMMs (memory or font)The following sections provide instructions for installing, testing, and removing DIMMs.Installing a memory DIMM (HP LaserJet 13
3. Locate the DIMM slot. The cam latches, located at the top and bottom, should rotateoutward.4. Remove the DIMM from the antistatic bag it came in, g
6. Carefully press the DIMM into the slot, making sure that it is straight and all the way in.The cam latches, located at the top and bottom, should r
Testing the DIMM installationTo test the DIMM installation, print a configuration page, and check the Total Memoryspecified on the page. See Printer i
3. To unlock the cam latches, press them outward.4. Grasp the DIMM on the edge, gently pull straight out, and remove the DIMM from theprinter.NoteStor
Media pathsThe following sections describe the input trays, output bins, and media paths.Single-sheet priority input slot (Tray 1)You should use the s
5. Close the left side panel and the print cartridge door.6. Plug all of the cables connected to the printer back in, and turn on the power switch.160
EService and supportThis appendix provides information on the following topics:●Hardware service●Extended warranty●Guidelines for repacking the printe
Hardware serviceIf your hardware fails during the warranty period, Hewlett-Packard offers the followingsupport options:● Hewlett-Packard repair servic
Extended warrantyHP Care Pack provides coverage for the HP product and all HP-supplied internalcomponents. The hardware maintenance covers a three-yea
Guidelines for repacking the printerUse the following guidelines when repacking the printer:● If possible, include print samples and 5 to 10 sheets of
How to contact HPIf you need to contact HP for service or support, use one of the following links:● In the United States, see http://www.hp.com/suppor
166 Appendix E Service and support ENWW
IndexSymbols/Numerics10/100 networking and wireless print servers 150Aaccess, print cartridge 10accessories, ordering 148acoustics 125Alerts tab (HP t
Environmental Product Stewardship Program 138environmental specifications 124errorsPostScript 97software 102EWS 15, 33extended warranty 163FFCC compli
media guidesmain input tray (Tray 2) 7single-sheet priority input slot (Tray 1) 7media pathcleaning 72media pathsmain input tray (Tray 2) 7output bin
Media guides ensure that the media is correctly fed into the printer and that the print is notskewed (crooked on the media). The main input tray has b
printer driverinstalling 11Macintosh 16Windows 14printer driverssites for download 2printer information pagesConfiguration page 28Demo page 28Network
Ttextgarbled 100missing 100tonerchanging the print cartridge 153cleaning print cartridge area 70conserving 151loose toner 105low 103print cartridge do
172 Index ENWW
© 2004 Hewlett-Packard Development Company, L.P.www.hp.comQ5927-90913*Q5927-90913**Q5927-90913*
Output binThe output bin is located on the top of the printer. Printed media is collected here in thecorrect sequence when the straight-through output
Print cartridge accessThe print cartridge door is located on the front of the printer. You must open the printcartridge door to access the print cartr
Printer softwareThe following sections describe the software that is provided with the HP LaserJet 1160 andHP LaserJet 1320 series printers.Supported
4. Select the port that the printer is connected to, and click Next.5. Click Have Disk. Click Browse.6. On the CD-ROM, browse to the driver you want t
To change the default settings for all future print jobs in Windows 98,2000, and Me1. In the Windows task bar, click Start, select Settings, and click
Software for WindowsThe following software is available to all users of the printer.Printer driversA printer driver is the software component that pro
Embedded Web serverNoteThis feature is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, andHP LaserJet 1320nw printers.The embedded Web se
Software for Macintosh computersThe following sections describe the software for Macintosh computers that is available forthe HP LaserJet 1160 and HP
Accessing the printer driver (Mac OS 9.x)1. Double-click the hard drive icon on the desktop.2. Open the Applications folder, and then open the Utiliti
Printer media specificationsHP LaserJet printers produce excellent print quality. The printer accepts a variety of media,such as cut-sheet paper (incl
2Printer connectionsThis chapter provides information on the following topics:●USB connections●Parallel connections●Network connections●Wireless conne
hp LaserJet 1160 and hp LaserJet 1320series printerUser Guide
USB connectionsAll HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections.Connecting the USB cable1. Plug the USB cable i
Parallel connectionsThe HP LaserJet 1160 and HP LaserJet 1320 printer models support parallel connections.Connecting the parallel cable1. Connect the
Network connectionsThe HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers canconnect to networks through the Internal HP Jetdirect
Connecting to the networkConnect one end of a network cable to the network connector on the back of the device, andconnect the other end to the networ
3. Click Next, and follow the instructions that the Installer provides to check and preparethe system, and install drivers, plug-ins, and software.Thi
Wireless connectionsThe HP LaserJet 1320nw printer includes the IEEE 802.11b/g standard for wirelessnetworking.The HP LaserJet 1160 and HP LaserJet 13
26 Chapter 2 Printer connections ENWW
3Managing the printerThis chapter provides information on the following topics:●Printer information pages●Using the hp toolbox●Using the embedded Web
Printer information pagesSpecial pages reside within the memory of the printer. These pages help you to diagnoseand solve problems with the printer.De
Using the hp toolboxThe HP toolbox is a Web application that you can use for the following tasks:● Check the printer status.● Configure the printer se
Copyright information© 2004 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission
2. Click Applications, and then click Utilities.3. Double-click hp toolbox.hp toolbox sectionsThe HP toolbox software contains these sections:●Status
Alerts tabThe Alerts tab allows you to configure the printer to automatically notify you of printer alerts.The Alerts tab has links to these main page
Information tabThe Information tab provides quick links to the following information:● Device status● Device configuration● Supplies status● Event log
Using the embedded Web serverThe embedded Web server can be directly accessed on the HP LaserJet 1320n,HP LaserJet 1320tn, and HP LaserJet 1320nw prin
Information tabThe Information pages group consists of the following pages.● Device Status. This page displays the printer status and shows the life r
Other linksThis section contains links that connect you to the Internet. You must have Internet access inorder to use any of these links. If you use a
Wireless printingWireless networks offer a safe, secure, and cost-effective alternative to traditional wirednetwork connections. The HP LaserJet 1320n
4Printing tasksThis chapter provides information on the following topics:●Manual feed●Canceling a print job●Understanding print quality settings●Using
Manual feedYou can use manual feed when printing mixed media, for example, an envelope, then aletter, then an envelope, and so on. Feed an envelope in
Canceling a print jobYou can cancel a print job from a software application or a print queue.To stop the printer immediately, remove the remaining pap
Table of contents1 Printer basicsQuick access to more information ...
Understanding print quality settingsPrint quality settings affect how light or dark the print is on the page and the style that thegraphics are printe
Using EconoMode (saves toner)EconoMode is a feature that allows the printer to use less toner per page. Selecting thisoption will extend the life of t
Optimizing print quality for media typesMedia type settings control the temperature of your printer's fuser. You can change thesettings for the m
Guidelines for using mediaThe following sections provide guidelines and instructions for printing on transparencies,envelopes, and other special media
NoteThe printer uses heat and pressure to fuse toner to the paper. Make sure that any coloredpaper or preprinted forms use inks that are compatible wi
Envelope constructionEnvelope construction is critical. Envelope fold lines can vary considerably, not only betweenmanufacturers, but also within a bo
Envelope storageProper storage of envelopes contributes to good print quality. You should store envelopesflat. If air is trapped in an envelope, creat
To avoid problems when using preprinted forms, embossed paper, and letterhead, observethe following guidelines:● Avoid using low-temperature inks (the
Choosing paper and other mediaHP LaserJet printers produce excellent print quality documents. You can print on a variety ofmedia, such as paper (inclu
● Do not use paper that is embossed or coated and is not designed for the temperaturesof the printer's image fuser. Select media that can tolerat
3 Managing the printerPrinter information pages ...
Loading media into the input traysThe following sections describe how to load media into the different input trays.CAUTIONIf you try to print on media
Printing an envelopeOnly use envelopes that are recommended for laser printers. See Printer mediaspecifications for more information.NoteYou must load
3. Place the envelope with the side to be printed facing up and the top edge along the leftmedia guide. Feed the envelope into the slot. The envelope
Printing on transparencies or labelsOnly use transparencies and labels that are recommended for use in laser printers, such asHP transparency film and
Printing on letterhead and preprinted formsThe HP LaserJet 1160 and HP LaserJet 1320 series printers can print on letterhead andpreprinted forms that
Printing on custom-size media and card stockThe HP LaserJet 1160 and HP LaserJet 1320 series printer can print on custom-size mediaor card stock betwe
7. Print the document.To print using manual feed, see Manual feed.56 Chapter 4 Printing tasks ENWW
Automatic two-sided printing (duplex)Automatic two-sided printing is standard for the HP LaserJet 1320 series printer. Automatictwo-sided printing sup
b. On the Menu bar, select Printing-Change Setup.c. On the Installable Options-Change menu, select Duplex Unit.d. On the To menu, select Installed.e.
Printing on both sides of the paper (manual two-sided printing)To print on both sides of the paper (manual two-sided printing), you must run the paper
Mac OS 9 ...57Mac OS X ...
6. After side one has printed, remove the remaining paper from the input tray, and set itaside until after you finish the manual two-sided print job.7
Mac OS 9 (HP LaserJet 1160 printer)NoteFor the HP LaserJet 1160 printer, two-sided printing is not supported in Mac OS X.1. Make sure that the straigh
Windows1. Open the straight-through output door.2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). SeePrinter Properti
6. Gather the printed pages, and straighten the stack. Turn the printed side down with thetop edge toward the printer.7. Feed the pages into the singl
a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the softwaredriver was installed with the Custom Install option.b. Do a File-P
Printing multiple pages on a single sheet of paper (N-up printing)You can select the number of pages that you want to print on a single sheet of paper
Printing bookletsYou can print booklets on letter, legal, or A4 paper.1. Load the paper, and make sure that the straight-through output door is closed
Printing watermarksYou can use the watermark option to print text "underneath" (in the background) of anexisting document. For example, you
68 Chapter 4 Printing tasks ENWW
5MaintenanceThis chapter provides information on the following topics:●Cleaning the printer●Changing the pickup roller●Cleaning the pickup roller●Chan
Wrinkles or creases ...107Toner scatter outline .
Cleaning the printerClean the outside of the printer with a clean, damp cloth when necessary.CAUTIONDo not use ammonia-based cleaners on or around the
2. With a dry, lint-free cloth, wipe any residue from the media path area and the printcartridge cavity.3. Replace the print cartridge, and close the
Cleaning the printer media pathIf you are experiencing toner specks or dots on the printouts, clean the printer media path.This process uses a transpa
Changing the pickup rollerNormal use with good media causes wear. The use of poor media might require morefrequent replacement of the pickup roller.If
3. Remove the main input tray (Tray 2).4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).5. Place the printer on
6. Pull the white tabs outward, and rotate the tabs up.7. Slide the right tab to the right, and leave the tab in this position throughout the procedur
8. Slide the pickup roller assembly to the right, and remove the left end cap.9. Remove the pickup roller.76 Chapter 5 Maintenance ENWW
10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side(with notches in the shaft) into the right slot (2)
15. Close the front automatic two-sided path door.16. Reinstall the print cartridge, and close the print cartridge door.17. Plug the printer in to tur
Cleaning the pickup rollerIf you want to clean the pickup roller rather than replace it, follow the instructions below:1. Remove the pickup roller as
Saving toner ...151Redistributing ton
Changing the printer separation padNormal use with good media causes wear. The use of poor media might require morefrequent replacement of the separat
3. Remove the screws.4. Remove the separation pad.ENWW Changing the printer separation pad 81
5. Insert the new separation pad.6. Replace the screws.82 Chapter 5 Maintenance ENWW
6ProblemsolvingThis chapter provides information on the following topics:●Finding the solution●Status light patterns●Common Macintosh problems●Trouble
Finding the solutionYou can use this section to find the solution to common printer problems.Step 1: Is the printer set up correctly?● Is the printer
Yes If the demo page printed, go to Step 4: Is theprint quality acceptable?No If no paper came out, see Paper handlingproblems.If you are unable to re
Contact HP support● In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160printer, or see http://www.hp.com/support/lj13
Status light patternsLight status legendSymbol for "light off"Symbol for "light on"Symbol for "light blinking"Control pa
Light status State of the printer ActionReconfiguration InitializationDuring the printer start up, youcan request specialinitialization sequences that
Light status State of the printer ActionJob Cancel Pressing the GO button has noeffect.Once the cancellation processhas been completed, theprinter ret
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