2500C/C+/CMHPProfessional Series Color PrinterUSER’S GUIDE
6You can set the LCD Panel to display printer messages in one of thefollowing languages:• English • Norwegian• German • Finnish• French • Swedish• Du
3171. Press the Power button to turn on the printer.2. Lift to open the Ink Cartridge door.3. Remove all four ink cartridges from their packaging a
381. Make sure that the Ink Cartridge Door is open. Grasp the side of thePrinthead Access Cover and lift up firmly to snap the cover open andcomplete
156494. Close the printhead latch. Be sure that the hook on the printhead latchcatches the carriage lock.Note: You may have to use some force to clos
9867103. Unpack the Paper Length and Width guides.4. Insert the Paper Length guide into the slot of the paper size you wish to load.5. Insert the Pap
6111Note: Tray 3 is designed to hold up to 250 sheets of paper and can accommodatepaper sizes such as Letter, A4, Legal, B4, A3, 11” x 17”, 13” x 19”
8127. Re-insert Tray 3 into the printer.8. If Tray 3 is extended, place the Extended Tray Cover over the tray.9. On the Control Panel, press [Menu]
13Before you can use the printer, you must install the printer software. Toinstall the printer software, you need at least 8 MB of RAM and MicrosoftWi
To do this:1. Download the printer software. During download, you will be asked ifyou wish to customize the printer software. If you choose not to, yo
115Loading the TraysThe HP 2500C/C+/CM Professional Series Color Printer has 3 paper traysand one Rear Manual Feed for superior paper handling capabil
AcknowledgmentsHP ColorSmart II, HP PhotoREt II and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company.Microsoft is a U.S. regi
216Loading Media in the Rear Manual Feed1. Set your printer software to pick paper from Rear Manual Feed andprint your document. For more information
6717Replacing PrintheadsIf the printheads are faulty, the printer will show an error message and theprinter will stop printing. When this happens, rep
1112101810. Close the printhead latch. Be sure that the hook on the printhead latchcatches the carriage lock. You may have to use some force to close
19Changing Print SettingsSelect Your PrinterTo use your HP 2500C Series color printer, make sure that it is selected asthe default printer.In Windows
HP ZoomSmart Scaling TechnologyAllows you to automatically enlarge or reduce your printout.WatermarkAllows you to create light-colored text that appea
21This section contains information on utilities for maintaining the printer.They include:• Cleaning Printheads• Aligning Printheads• Calibrating C
1228. When you have finished entering the values press [Select].9. The printer will print a confirmation page consisting of 2 squares and a cross.10
654322. Switch off your printer and remove all cables from the back of theprinter.3. Lift up the two rear door latches to open the Rear Access Door.4.
1110987. Push in the PostScript 3 Module until the two clips snap into place.8. Lift the plastic flap, place the metal panel on the Rear Access Door
3217If your printer has the PostScript module installed, you may install up to64 MB of additional memory. See Supplies and AccessoriesTo do so:1. Put
CONTENTS2500C/C+/CMHPContentsPrinter BasicsSystem Requirements 1Printer Features and Benefits 1Printer Parts and Locations 2Control Panel Layout 2Cont
875644. Loosen the four screws on the metal panel to remove it.5. Insert the SIMM into SLOT 3 or 4 at a 45° angle.6. Rotate the top of the SIMM unti
27Control Panel MenusOverviewYou can perform most routine printing tasks from the computer throughthe printer driver. This is the most convenient way
28Item Values ExplanationTRAY 2 TYPE=PLAIN PLAIN Set the value to correspond with the HP INKJET/HEAVY paper type currently loaded in Tray 2.HP PHOTO
Item ExplanationALIGN PRNT-HDS This item aligns the printheads to ensure the printout is of the best possible print quality. For more information se
Item ExplanationPRINT MENU MAP The Menu Map shows the layout of the Control Panel menu items.PRINT PS FONT LIST The PS Font List shows all the PS f
31Item Values ExplanationPAPER=LETTER LETTER Set the paper size.LEGAL13 x 19A4A311 x 17JISB4ORIENTATION= PORTRAIT Determine the default orientation
32Item Values ExplanationIN JOB TIMEOUT= 5 to 300 Select the amount of time (in seconds) that 15 the printer will wait within a print job before end
33MIO MenuThe MIO print server that is installed controls this menu and it varies accordingly. Please refer tothe documentation that comes with the pr
34Message Explanation SolutionOFFLINE The printer is offline. Press to set the printer online.CANCELING JOB The printer is canceling the cur
35LEFT BACK PANEL The left side of the Back Open the Rear Access Door and ensureOUT Panel has not been that the left side of the panel isinserted pro
Installing the PostScript Module 22Installing Additional Memory 25LCD MessagesControl Panel Menus 27Overview 27Paper Handling Menu 28Diagnostics Menu
36WRONG MEDIA The media type which the Do one of the following:TYPE, [ACTION] printer has detected is not • Press to continue printing.the type s
372500C/C+/CMHPTroubleshootingThis chapter documents the different troubleshooting tools and steps thatcan be used to assist you in diagnosing and sol
38Non-Recoverable ErrorIf the LCD panel displays a non-recoverable error message or if the printeris in a non-recoverable error state:1. Turn off you
39The following is a summary of the troubleshooting tips found in the Toolbox:Printer does not Print• Check the powerMake sure the power cord is conne
40• Tray 3 pulled out during printing.If Tray 3 is pulled out of the printer when it is printing, the job will be canceled and the page will be eject
41Garbage Printed• Check cable connectionCheck that the printer and/or network cables are securely connected tothe printer. If you are using a parall
33423. If you are unable to free the jammed paper, pull out the handle of the Paper Knob, pull the knob away from the printer and rotate to remove th
43To diagnose the faulty printhead:1. Open the Printhead Access Cover and unlock the printhead latch.2. Remove the cyan, magenta and yellow printheads
44The Diagnostic Test page is a valuable tool for troubleshooting. This willhelp verify if the printer is working.To print a Diagnostic Test:1. Press
452500C/C+/CMHPCustomer SupportHP FIRSTHP FIRST is an automated information fax retrieval service which providestoll-free, 24-hour technical informati
1Congratulations on your purchase of an HP 2500C/C+/CM ProfessionalSeries Color Printer. System RequirementsPlease ensure that you have the following
46For customers in Asia-PacificAustralia 613 9272 2627China 86 10 6564 5735Hong Kong 2506 2422India 9111 622 6420Indonesia 21-352 2044Korea 822
47Spain 902 321 123Sweden 08 619 2170Switzerland 0848 80 11 11The Netherlands 020 606 8751Turkey 90 1 224 59 25United Kingdom 0171 512 5202For A
48Number DescriptionAccessories C3289A HP 2500C PostScript Upgrade KitC2950A IEEE 1284-Compliant Parallel Cable 2mC2951A IEEE 1284-Compliant Paral
C6059A A3, 20 sheets: 297 x 420 mmC6039A US Letter, 15 sheets: 8.5 x 11 in.C6040A A4 (European ), 15 sheets: 210 x 297 mm C6043A A4 (Asian ), 15 s
50Print Method Plain paper drop on-demand thermal inkjet printingPrint Speed 1Black Black Text Letter / A4 11 x 17 / A3Econofast Mode 11 ppm 7 pp
51Memory HP 2500CM20 MB standard RAMTwo 72-pin SIMM slots for additional memory (EDO, 60ns) expansion up to a total of 76 MBSIMM Memory upgrade apply
52Paper Size Handling Minimum Width: 76.2 mm (4 in.) x 127.0 mm (6 in.)Maximum Width: 330 mm (13 in.) x 483 mm (19 in.)Maximum Print PCL: 320 mm (12.
53Media Size, Type Tray 3 (Lower Tray)and Handling Sheets : up to 250 60 to 135 g/m2(16 to 36 lb. Bond)SupportMedia sizes supported:
54Power Supply Built-in Universal Power SupplyPower Requirements Input Voltage 100 – 240 AC (±10%), 50/60 Hz (±3 Hz)Power Consumption Less than 2 watt
55Paper Size Left Margin Right Margin Top Margin Bottom MarginUS Letter 0.25” 0.25” 0.117” 0.5” 6.35mm 6.35mm 2.97mm 12.7mm11” x 17” 0.26” 0.26”
2Significant Cost Savings and Speed Gains with HP’s New Modular InkDelivery System (MIDS).• New half-inch printheads print larger swathes to achieve
56Note:The minimum printer margins when printing with the PostScript driver is the same as thatof the PCL driver except for the following:HP Product
57HP will charge its standard time and materials charges to service the printer for the particular failure or damage.5. If HP receives, during the ap
D. Local Law1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to sta
59DECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard Singapore (Pte) LtdManufacturer's
60Power Cord StatementThe power cord cannot be repaired. If it is defective it should be discardedor returned to the supplier.LEDs ClassificationEnerg
615. Do not install product or use this product near water, or when you are wet.6. Install the product securely on a stable surface.7. Install the pro
©Copyright 1999Hewlett-Packard CompanyPrinted in the U.S.A.Manual Part No. C2685-90045450 Alexandra RoadSingapore 119960Singapore.http://www.hp.com/go
3(Go) • Places the printer either online or offline.• Allows the printer to resume printing after being offline. Clears most printer messages and p
41. Check that the following items are included with the printer:a. Power Cordb. Four HP No. 10 Ink Cartridges (black, cyan, magenta and yellow)c. F
51. Remove the four tapes securing the printer. Open the top cover andremove the fifth tape from the inside of the printer.1. Ensure that the comput
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