HP Pavilion t3400 - Desktop PC Betriebsanweisung

www.dell.com | support.dell.comDell Precision™ Workstation T3400User’s GuideModel DCTA

10 ContentsInstalling an Optional Third Hard Drive (Tower Computer) . . . . . . . . . . . . . . . . . 199Removing an Optional Fourth SATA Hard Drive(

100 Troubleshooting Tools– Ensure that the processor power cable is securely connected to the system board (see "System Board Components" on

Troubleshooting Tools 101A possible BIOS failure has occurred; the computer is in the recovery mode.• Run the BIOS Recovery utility, wait for recovery

102 Troubleshooting ToolsA possible USB failure has occurred.• Reinstall all USB devices, check cable connections, and then restart the computer.• If

Troubleshooting Tools 103A possible expansion card failure has occurred.1Determine if a conflict exists by removing an expansion card (not a graphics

104 Troubleshooting ToolsBeep CodesYour computer may emit a series of beeps during start up. The series of beeps is called a beep code and can be used

Troubleshooting Tools 105System Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating

106 Troubleshooting ToolsCPU FAN FAILURE — CPU fan failure. Replace the CPU fan (see "Removing the Processor" on page 243).FLOPPY DISKETTE S

Troubleshooting Tools 107Hardware TroubleshooterIf a device is either not detected during the operating system setup or is detected, but incorrectly c

108 Troubleshooting ToolsWhen to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in Lockups and Software Pr

Troubleshooting Tools 1093At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight Boot t

Contents 11Processor . . . . . . . . . . . . . . . . . . . . . . . . 243Removing the Processor. . . . . . . . . . . . . . 243Replacing the Processo

110 Troubleshooting Tools6At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight Onboar

Troubleshooting Tools 111For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down

112 Troubleshooting Tools

Troubleshooting 113TroubleshootingFollow these tips when you troubleshoot your computer:• If you added or removed a part before the problem started, r

114 TroubleshootingENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE —Windows XP:• Click Start and click My Computer.Windows Vista™:• Click the Win

Troubleshooting 115TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DISC — Search for the keyword standby in Windows Help and Support for infor

116 TroubleshootingCHECK THE TELEPHONE LINE CONNECTIONCHECK THE TELEPHONE JACKCONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACKUSE A DIFFEREN

Troubleshooting 117ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet provider. With the Outlook Express e

118 TroubleshootingIEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the P

Troubleshooting 119• Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins.• Rem

12 ContentsProblems With Your Order . . . . . . . . . . . . . . . . 265Product Information. . . . . . . . . . . . . . . . . . . 266Returning Items f

120 TroubleshootingCHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.A program is designed for an earlier Win

Troubleshooting 121BACK UP YOUR FILES IMMEDIATELYUSE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS , OR DVDSSAVE AND CLOSE ANY

122 Troubleshooting• Verify that the mouse cable is connected as shown on the setup diagram for your computer.RESTART THE COMPUTER —1Simultaneously pr

Troubleshooting 123RUN THE HARDWARE TROUBLESHOOTER — See "Hardware Troubleshooter" on page 107.Power Problems CAUTION: Before you begin an

124 Troubleshooting• Power, keyboard, and mouse extension cables• Too many devices connected to the same power strip• Multiple power strips connected

Troubleshooting 125Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

126 TroubleshootingCHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on the setup diagram supplied with the speak

Troubleshooting 127 NOTICE: If your computer came with a PCI Express graphics card installed, removal of the card is not necessary when installing ad

128 Troubleshooting• If you are using the optional DVI-to-VGA adapter, ensure that the adapter is correctly attached to the graphics card and monitor.

Troubleshooting 129Windows Vista:1Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings.2Adjust Resolution and Colors se

Contents 13

130 Troubleshooting

Reinstalling Software 131Reinstalling SoftwareDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboa

132 Reinstalling Software3Click System.4In the System Properties window, click the Hardware tab.5Click Device Manager.6Scroll down the list of devices

Reinstalling Software 1334In the System Properties window, click the Hardware tab.5Click Device Manager.6Right-click the device for which the new driv

134 Reinstalling Software3From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available).4At

Reinstalling Software 1356Double-click the type of device for which you are installing the driver.7Right-click the device for which the driver is bein

136 Reinstalling SoftwareRestoring Your Operating SystemYou can restore your operating system in the following ways:• System Restore returns your comp

Reinstalling Software 137 NOTE: If a problem occurs after you install a device driver, first try to resolve the problem by using Windows XP Device Dr

138 Reinstalling SoftwareEnabling System Restore NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the st

Reinstalling Software 1392Immediately upon seeing the blue bar, press <Ctrl><F11>.If you do not press <Ctrl><F11> in time, let

14 Contents

140 Reinstalling Software3Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating th

Reinstalling Software 141 NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.7Click the check box to confirm that you wan

142 Reinstalling Software NOTICE: The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possib

Adding and Replacing Parts 143Adding and Replacing PartsBefore You BeginThis chapter provides procedures for removing and installing the components in

144 Adding and Replacing Partslower-right corner of the Start menu as shown below, and then click Shut Down.The computer turns off after the operating

Adding and Replacing Parts 1453Disconnect all telephone or network cables from the computer. NOTICE: To avoid damaging the system board, you must rem

146 Adding and Replacing PartsInside View of Your Computer NOTE: If your computer is configured as a desktop computer, the drives will appear differe

Adding and Replacing Parts 1471 power supply 2 system board3 secondary hard drive bay 4 processor airflow shroud5 primary hard drive bay 6 card fan7 p

148 Adding and Replacing PartsSystem Board Components1 power connector (12VPOWER)2 memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4)3 battery

Adding and Replacing Parts 149Power Supply DC Connector Pin Assignments* 375-W PSU shown7 main power connector (POWER)8 SATA connectors (SATA2, SATA3,

Finding Information 15Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media ma

150 Adding and Replacing PartsDC Power Connector P1Pin Number Signal name Wire Color Wire Size1 +3.3 VDC Orange 18 AWG2 +3.3 VDC Orange 18 AWG3 COM B

Adding and Replacing Parts 151DC Power Connector P2DC Power Connectors P3 and P522 +5 VDC Red 18 AWG23 +5 VDC Red 18 AWG24 COM Black 18 AWGPin Numbe

152 Adding and Replacing PartsDC Power Connector P7DC Power Connectors P8, P9, P13, and P14Pin Number Signal name 22-AWG Wire1+5 VDCRed2COMBlack3COMBl

Adding and Replacing Parts 153DC Power Connector P10DC Power Connector P12Pin Number Signal Name 18-AWG Wire1 +12 VADC Yello2COM Black3COM Black4+5 VD

154 Adding and Replacing PartsDC Power Connector P15 (525-W PSU Only)Removing the Front Panel CAUTION: Before you begin any of the procedures in this

Adding and Replacing Parts 1553Lift the front panel release lever, and then slide the front panel towards the top of the computer to disengage and rem

156 Adding and Replacing Parts4Using a flat blade screwdriver, slide the chassis intrusion switch out of its slot, then remove the switch and its atta

Adding and Replacing Parts 1575Connect your computer and devices to electrical outlets, and then turn them on.Resetting the Chassis Intrusion Detector

158 Adding and Replacing Parts NOTE: Always install memory modules in the order indicated on the system board (see "System Board Components"

Adding and Replacing Parts 159 NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from

16 Finding Information• How to set up my computer• How to care for my computer• Basic troubleshooting information• How to run the Dell Diagnostics• To

160 Adding and Replacing PartsRemoving a Memory Module CAUTION: Before you begin any of the procedures in this section, follow the safety instruction

Adding and Replacing Parts 1614Align the notch on the bottom of the memory module with the crossbar in the memory module connector.1 memory module con

162 Adding and Replacing Parts NOTICE: To avoid damage to the memory module, press the module straight down into the connector while applying equal f

Adding and Replacing Parts 163Your Dell computer provides the following slots for PCI and PCI Express cards:• Three PCI card slots• Two PCI Express x1

164 Adding and Replacing Parts4Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention co

Adding and Replacing Parts 1655If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its co

166 Adding and Replacing Parts6Reinstall the card retention cover, if removed.7Close the card retention cover by snapping it into place to secure the

Adding and Replacing Parts 1678Close the card retention door by snapping it into place to secure the card(s).1 release tab 2 card retention cover3 car

168 Adding and Replacing Parts9Replace the computer cover, (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network c

Adding and Replacing Parts 169If you removed a network adapter card, enter System Setup (see "Entering System Setup" on page 81), select Int

Finding Information 17• Service Tag and Express Service Code• Microsoft® Windows® Product KeyService Tag and Microsoft Windows Product KeyThese labels

170 Adding and Replacing Parts4Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention co

Adding and Replacing Parts 1717Place the card in the connector and press down firmly.Ensure that the card is fully seated in the slot, the top of the

172 Adding and Replacing Parts NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover

Adding and Replacing Parts 17310Reinstall the card retention cover, if removed.11Close the card retention cover by snapping it into place to secure th

174 Adding and Replacing Parts13Replace the computer cover, (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network

Adding and Replacing Parts 17516Install any drivers required for the card, as described in the card documentation.PCI Express CardsRemoving a PCI Expr

176 Adding and Replacing Parts5Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention co

Adding and Replacing Parts 1777Close the card retention cover by snapping it into place to secure the card(s).1 release tab 2 card retention cover3 ca

178 Adding and Replacing Parts8Replace the screw in the alignment bar.9Close the card retention door.10Replace the computer cover, (see "Replacin

Adding and Replacing Parts 17913Update System Setup settings, as needed.If you removed a sound card, enter System Setup (see "Entering System Set

18 Finding Information• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions• Communi

180 Adding and Replacing Parts5Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention co

Adding and Replacing Parts 1816Remove the filler bracket to create a card-slot opening, if necessary.7Prepare the card for installation.See the docume

182 Adding and Replacing Parts NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover

Adding and Replacing Parts 18313Replace the screw to secure the PCI Express Card.14Close the card retention door by snapping it into place to secure t

184 Adding and Replacing Parts15Replace the computer cover, (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network

Adding and Replacing Parts 185 NOTE: Connect your external audio devices or your network cable to the connectors on the card. Do not use the connecto

186 Adding and Replacing Parts1 upper 5.25-inch drive bay (supports an optical drive)2 lower 5.25-inch drive bay (supports an optical drive or an addi

Adding and Replacing Parts 187Desktop Computer Drive ConfigurationsPossible fully-populated computer configurations:• Three hard drives (two SAS and o

188 Adding and Replacing PartsAbout Metal Shields (Present in Some Drive Configurations) NOTICE: If metal shields are present in your computer config

Adding and Replacing Parts 189General Installation GuidelinesWhen you install a drive, you connect two cables—a DC power cable and a data cable—to the

Finding Information 19• How to use Windows XP• How to use Windows Vista• How to work with programs and files• How to personalize my desktopWindows Hel

190 Adding and Replacing PartsSATA Data Cable ConnectorsSAS Data Cable Connectors1 SATA data cable 2 SATA data connector on the system board3 SATA dri

Adding and Replacing Parts 191Drive Cable ColorsHard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instruc

192 Adding and Replacing PartsTo remove a SAS hard drive:aDisconnect the power cable from the SAS drive. bRemove the SAS connector from the hard drive

Adding and Replacing Parts 1936Press in on the blue tabs on each side of the hard drive bracket and slide the drive up and out of the primary or secon

194 Adding and Replacing PartsInstalling a Hard Drive or Adding a Second Optional Hard Drive (Tower or Desktop Computer)1Follow the procedures in &quo

Adding and Replacing Parts 195 NOTICE: If you are installing only one hard drive, install it in the primary hard-drive bay. If you are adding a secon

196 Adding and Replacing PartsTo install a SAS hard drive:aConnect the power cable to the SAS connector.bConnect the SAS connector to the hard drive.c

Adding and Replacing Parts 19711Connect the computer and devices to electrical outlets, and turn them on.See the documentation that came with the driv

198 Adding and Replacing Parts7If you are removing a SAS drive:aDisconnect the power cable form the SAS connector. bDisconnect the SAS connector from

Adding and Replacing Parts 19910If you are removing a hard drive that has a metal shield, and are not going to install a replacement drive in the driv

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Finding Information• How to use Linux• E-mail discussions with users of Dell Precision products and the Linux operating system• Additional informat

200 Adding and Replacing Parts6If you are installing a serial ATA drive:aConnect a power cable to the back of the hard drive and to the power supply.b

Adding and Replacing Parts 201Removing an Optional Fourth SATA Hard Drive (Tower Computer) NOTE: A tower configuration is illustrated.1If you are rep

202 Adding and Replacing Parts7Slide the sliding-plate lever to release the shoulder screw and slide the drive out of the lower 5.25-inch drive bay.8S

Adding and Replacing Parts 2036Connect a power cable to the hard drive and to the power supply.7Connect the serial ATA cable to the back of the drive

204 Adding and Replacing Parts6If you are removing a SATA drive, disconnect the serial ATA cable from the back of the hard drive and from the SATA con

Adding and Replacing Parts 2059Set the drive aside in a secure location.10If you are removing a hard drive that has a metal shield, and are not going

206 Adding and Replacing PartsInstalling an Optional Third Hard Drive (Desktop Computer) CAUTION: For configurations with three SAS hard drives, you

Adding and Replacing Parts 2077Slide the hard-drive holder into the lower 5.25-inch drive bay until it is securely seated.1 hard-drive holder 2 hard d

208 Adding and Replacing Parts8Connect a power cable to the hard drive and to the power supply.9Connect the serial ATA cable to the back of the drive

Adding and Replacing Parts 2091 power cable 2 power supply3 serial ATA cable 4 SATA connector5 optional serial ATA hard drive (desktop illustrated)The

About Your Computer 21About Your ComputerFront View (Tower Orientation)1 upper 5.25-inch drive baySupports an optical drive.2 lower 5.25-inch drive ba

210 Adding and Replacing PartsInstalling an Additional Fan CAUTION: Before you begin any of the procedures in this section, follow the safety instruc

Adding and Replacing Parts 211To remove the fan:1Disconnect the fan cable from the fan and from the fan connector on the system board.2Press in on the

212 Adding and Replacing Parts3Replace the computer cover (see "Replacing the Computer Cover" on page 262).Drive Panel NOTE: For both tower

Adding and Replacing Parts 213Removing the Drive Panel (Tower Computer) CAUTION: Before you begin any of the procedures in this section, follow the s

214 Adding and Replacing PartsReplacing the Drive Panel (Tower Computer) CAUTION: Before you begin any of the procedures in this section, follow the

Adding and Replacing Parts 215 NOTE: If you are changing from a desktop orientation to a tower orientation, use the tab on the back of the front pane

216 Adding and Replacing PartsReplacing the Drive Panel (Desktop Computer) CAUTION: Before you begin any of the procedures in this section, follow th

Adding and Replacing Parts 217 NOTE: If you are changing from a tower orientation to a desktop orientation, use the tab on the back of the front pane

218 Adding and Replacing PartsRemoving a Drive-Panel Insert NOTICE: Drive-panel inserts may contain screws on the inside. You can attach the screws t

Adding and Replacing Parts 2193Ensure that the drive-panel insert is correctly seated in the drive panel.Floppy Drive or Media Card Reader CAUTION: B

22 About Your Computer4 lower 3.5-inch drive baySupports a floppy drive or a Media Card Reader.5 hard drive activity lightThe hard drive activity ligh

220 Adding and Replacing Parts NOTE: If you are adding a floppy drive or Media Card Reader to your desktop computer, see "Installing a Floppy Dr

Adding and Replacing Parts 2211 power cable 2 floppy drive cable3 floppy drive connector (FLOPPY)123

222 Adding and Replacing Parts7Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive or Media Card Reader out o

Adding and Replacing Parts 2235Gently slide the drive into place in the 3.5-inch bay until you hear a click or feel the drive securely installed.1 flo

224 Adding and Replacing Parts6If you are installing a floppy drive:aConnect the power cable from to the back of the floppy drive. bConnect the data c

Adding and Replacing Parts 2259Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.10Replace

226 Adding and Replacing Parts13Enter System Setup (see "Entering System Setup" on page 81) and select the appropriate Diskette Drive option

Adding and Replacing Parts 2276Pull the desktop drive retention insert by the handle and set it aside in a safe place.7Slide the sliding-plate lever t

228 Adding and Replacing PartsInstalling a Floppy Drive or Media Card Reader (Desktop Computer)1Follow the procedures in "Before You Begin"

Adding and Replacing Parts 2295Gently slide the drive into place until you hear a click or feel the drive securely installed.6Attach the power and dat

About Your Computer 2310 power light The power light illuminates and blinks or remains solid to indicate different states:• No light — The computer is

230 Adding and Replacing Parts8Replace the desktop drive retainer insert and fold the handle down.9Check all cable connections, and fold cables out of

Adding and Replacing Parts 23112Connect your computer and devices to their electrical outlets, and turn them on.See the documentation that came with t

232 Adding and Replacing Parts5Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive out to remove it from the

Adding and Replacing Parts 233Installing an Optical Drive (Tower Computer) NOTICE: In a tower configuration with 4 hard drives, there can only be one

234 Adding and Replacing Parts4If you are installing a new drive, unpack the drive and prepare it for installation.Check the documentation that accomp

Adding and Replacing Parts 2358Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.9Replace t

236 Adding and Replacing Parts12Enter System Setup (see "Entering System Setup" on page 81) and enable the drive.13Verify that your computer

Adding and Replacing Parts 2375Pull the drive retention insert out by the handle and set it aside in a safe place.6Slide the drive out and remove it f

238 Adding and Replacing Parts2If you are installing a new drive, remove the drive-panel insert (see "Removing a Drive-Panel Insert" on page

Adding and Replacing Parts 2395Check all cable connections, and fold cables out of the way to avoid blocking the fan and cooling vents.6Replace the fr

24 About Your ComputerBack View (Tower Orientation)1 power connector Insert the power cable.2 voltage selection switchSee the safety instructions in t

240 Adding and Replacing Parts9Enter System Setup (see "Entering System Setup" on page 81) and enable the drive.10Verify that your computer

Adding and Replacing Parts 2413If you already have a speaker installed, remove the old speaker:aDisconnect the speaker cable from the speaker connecto

242 Adding and Replacing Parts4To install the speaker:aAlign the speaker behind the tabs on the three speaker slots.bSlide down the speaker until the

Adding and Replacing Parts 243Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produc

244 Adding and Replacing Parts NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat-sink assembly. If you are n

Adding and Replacing Parts 245 NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on t

246 Adding and Replacing Parts3Unpack the new processor, being careful not to touch the underside of the processor. NOTICE: You must position the pro

Adding and Replacing Parts 247 NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force whe

248 Adding and Replacing Parts11Replace the computer cover (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network c

Adding and Replacing Parts 249 CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalen

About Your Computer 25Front View (Desktop Orientation)4 card slots Access connectors for any installed PCI or PCI Express cards.NOTE: The upper five c

250 Adding and Replacing Parts1Follow the procedures in "Before You Begin" on page 143.2Remove the computer cover (see "Removing the Co

Adding and Replacing Parts 251Replacing the Battery1Follow the procedures in "Before You Begin" on page 143.2Remove the computer cover (see

252 Adding and Replacing PartsI/O-Panel Components Removing the I/O Panel 1Follow the procedures in "Before You Begin" on page 143.2Remove t

Adding and Replacing Parts 2533Loosen the two captive screws on each side of the heat-sink assembly. CAUTION: Despite having a plastic shield, the he

254 Adding and Replacing Parts7Lift the fan release lever and slide the fan toward the back of the computer to release it from the bottom and remove i

Adding and Replacing Parts 255Replacing the I/O Panel Follow the removal procedure in reverse order, ensuring that the tabs on the top panel, bottom p

256 Adding and Replacing PartsPower Supply CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the Pr

Adding and Replacing Parts 2575Slide the power supply toward the front of the computer by approximately one inch.6Lift the power supply out of the com

258 Adding and Replacing Parts4On the desktop computer, reattach the power cables to the side of the hard drive.5Run the cables underneath the tabs, a

Adding and Replacing Parts 2597Remove the system board screws.8Pull up on the two tabs, slide the system board assembly toward the front of the comput

26 About Your Computer5 IEEE 1394 connector (optional)Use the optional IEEE 1394 connector for high-speed data devices such as digital video cameras a

260 Adding and Replacing PartsReplacing the System Board1Transfer components from the existing system board to the replacement system board:aRemove th

Adding and Replacing Parts 2612Set the jumpers on the replacement system board so that they are identical to the ones on the existing board (see "

262 Adding and Replacing PartsReplacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instruc

Getting Help 263Getting HelpObtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cab

264 Getting Help NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell rep

Getting Help 265• Dell Support e-mail [email protected]@us.dell.com [email protected] (Latin America and Caribbean coun

266 Getting HelpProduct InformationIf you need information about additional products available from Dell, or if you would like to place an order, visi

Getting Help 267Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system di

268 Getting HelpDiagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back or bottom of the computer):Express Service Code:

Getting Help 269Contacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet conn

About Your Computer 278 power light The power light illuminates and blinks or remains solid to indicate different states:• No light — The computer is

270 Getting Help

Appendix 271AppendixFCC Notice (U.S. Only)FCC Class BThis equipment generates, uses, and can radiate radio frequency energy and, if not installed and

272 AppendixThe following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product

Glossary 273GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic

274 Glossarybit — The smallest unit of data interpreted by your computer.Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity o

Glossary 275CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs

276 GlossaryDIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2

Glossary 277EECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in a

278 GlossaryFFahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water.FBD — fully-buffered

Glossary 279Hhard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably.heat si

28 About Your ComputerBack View (Desktop Orientation)1 card slots Access connectors for any installed PCI or PCI Express cards.NOTE: Check the documen

280 GlossaryIrDA — Infrared Data Association — The organization that creates international standards for infrared communications.IRQ — interrupt reque

Glossary 281MMb — megabit — A measurement of memory chip capacity that equals 1024 Kb.Mbps — megabits per second — One million bits per second. This m

282 GlossaryMP — megapixel — A measure of image resolution used for digital cameras.ms — millisecond — A measure of time that equals one thousandth of

Glossary 283PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it.

284 Glossaryread-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if:• It resides on a physically wri

Glossary 285SDRAM — synchronous dynamic random-access memory — A type of DRAM that is synchronized with the optimal clock speed of the processor.seria

286 GlossaryThe number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drive

Glossary 287UMA — unified memory allocation — System memory dynamically allocated to video.UPS — uninterruptible power supply — A backup power source

288 GlossaryA common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when

Glossary 289ZZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied

About Your Computer 29Back Panel Connectors1 mouse connector Plug a PS/2 mouse into the green mouse connector. Turn off the computer and any attached

290 Glossary

Contents 3Contents1 Finding Information . . . . . . . . . . . . . . . . . 152 About Your Computer . . . . . . . . . . . . . . . 21Front View (Tower

30 About Your Computer4 network adapter connectorTo attach your computer to a network or broadband device, connect one end of a network cable to eithe

About Your Computer 31Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Sta

32 About Your ComputerMemory speed 667/800 MHzNIC Integrated network interface with ASF 2.0 support as defined by DMTFCapable of 10/100/1000-Mbps comm

About Your Computer 33MemoryType 667-MHz ECC and non-ECC and 800-MHz ECC DDR2 SDRAMNOTE: Ensure that you do not mix ECC and non-ECC memory.NOTE: Your

34 About Your ComputerSystem board connectors:Serial ATAsix 7-pin connectorsserial connector12-pin connectorFloppy drive34-pin connectorFanthree 5-pin

About Your Computer 35AudioType internal stereo: integrated HD audio or PCI option cardsStereo conversion 24-bit analog-to-digital; 24-bit digital-to-

36 About Your ComputerPowerDC power supply:Wa tt ag e375/525 WHeat dissipation375-W PSU: 1279 BTU/hr525-W PSU: 1790 BTU/hrNOTE: Heat dissipation is ca

About Your Computer 37Maximum shock:Operatingbottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec)Storage27-G faired square

38 About Your Computer

Advanced Features 39Advanced FeaturesLegacySelect Technology ControlLegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free

4 ContentsRAID Level 0 . . . . . . . . . . . . . . . . . . . . . . . 44RAID Level 1. . . . . . . . . . . . . . . . . . . . . . . 44RAID Level 5. .

40 Advanced FeaturesDell OpenManage Client InstrumentationDell OpenManage Client Instrumentation is software that enables remote management programs s

Advanced Features 41•Shutdown: Removes all power from the computer except a small auxiliary amount. As long as the computer remains connected to an el

42 Advanced Features

About RAID Configurations 43About RAID ConfigurationsThis section provides an overview of the RAID configuration you may have selected when you purcha

44 About RAID ConfigurationsRAID Level 0 NOTICE: Because a RAID level 0 configuration provides no data redundancy, a failure of one drive results in

About RAID Configurations 45If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive c

46 About RAID ConfigurationsIf a drive failure occurs, subsequent read and write operations are directed to the surviving drives. A replacement drive

About RAID Configurations 47If a drive failure occurs, subsequent read and write operations are directed to the surviving drives. A replacement drive

48 About RAID ConfigurationsIntel Matrix Storage Console. Both methods require that you set your computer to RAID-enabled mode before starting any of

About RAID Configurations 492Press <Ctrl><i> when you are prompted to enter the Intel RAID Option ROM utility.3Press the up- and down-arro

Contents 5Power Protection Devices . . . . . . . . . . . . . . . 68Surge Protectors. . . . . . . . . . . . . . . . . . 69Line Conditioners. . . .

50 About RAID Configurations5Use the up- and down-arrow keys to select RAID1(Mirror) and press <Enter>.6If there are more than two hard drives a

About RAID Configurations 5111Use the up- and down-arrow keys to select Exit, and press <Enter>.12Install the operating system (see "Restor

52 About RAID Configurations2Use the up- and down-arrow keys to highlight Delete RAID Volume, and press <Enter>.3Use the up- and down-arrow keys

About RAID Configurations 535Click a second hard drive. To add a third hard drive in your RAID level 0 volume, click the right arrow and click on the

54 About RAID ConfigurationsCreating a RAID Level 5 Configuration NOTE: When you perform this operation, all data on the RAID drives will be lost.1Se

About RAID Configurations 553On the Actions menu, select Create RAID Volume to launch the Create RAID Volume Wizard.4Click Next at the first screen.5C

56 About RAID ConfigurationsMigrating to a RAID Level 0 Configuration1Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-

About RAID Configurations 57Migrating to a RAID Level 1 Configuration1Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-

58 About RAID Configurations NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode.3On the Actions

About RAID Configurations 596From the drop-down box, select RAID 10 as the RAID level. NOTE: Select the hard drive that you want to use as your sourc

6 Contents8 System Setup . . . . . . . . . . . . . . . . . . . . . . 81Entering System Setup . . . . . . . . . . . . . . . . . . 81System Setup Scr

60 About RAID ConfigurationsRebuilding a Degraded RAID Level 1 ConfigurationIf your computer does not have a spare hard drive, and the computer has re

Setting Up Your Computer 61Setting Up Your ComputerChanging Between Tower and Desktop Orientations CAUTION: Before you begin any of the procedures in

62 Setting Up Your ComputerSwitching From Desktop to Tower Orientation1Remove the floppy drive or media card reader (if installed) by following the st

Setting Up Your Computer 63• Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper vent

64 Setting Up Your Computer• Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow can cause your computer

Setting Up Your Computer 65Transferring Information to a New ComputerYou can use your operating system wizards to help you transfer files and other da

66 Setting Up Your ComputerFiles and Settings Transfer Wizard (With the Operating System Media) NOTE: The Files and Settings Transfer Wizard designat

Setting Up Your Computer 673Under Where are the files and settings?, click to select the method you chose for transferring your settings and files, th

68 Setting Up Your Computer6Under What do you want to transfer?, click to select the data you want to transfer, then click Next.The selected data is c

Setting Up Your Computer 69Surge ProtectorsSurge protectors and power strips equipped with surge protection help prevent damage to your computer from

Contents 7Starting the Dell Diagnostics From YourHard Drive . . . . . . . . . . . . . . . . . . . . . 108Dell Diagnostics Main Menu. . . . . . . . .

70 Setting Up Your Computer

Securing Your Computer 71Securing Your ComputerChassis Intrusion Detection NOTE: When the administrator password is enabled, you must know the admini

72 Securing Your ComputerSmart Cards and Fingerprint Readers NOTE: The smart card feature may not be available on your computer.Smart cards are porta

Securing Your Computer 73Use the User Accounts option in the Control Panel in the Microsoft Windows operating system to create user accounts or to cha

74 Securing Your ComputerUsing a Primary (System) PasswordThe primary password protects your computer from unauthorized access. If a primary password

Securing Your Computer 75If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an a

76 Securing Your ComputerTrusted Platform Module (TPM) NOTE: The TPM feature supports encryption only if the operating system supports TPM. For more

Securing Your Computer 778Press <Esc>.9Press the left- and right-arrow keys to highlight Save/Exit, and then press <Enter> to exit System

78 Securing Your ComputerIf Your Computer Is Lost or Stolen• Call a law enforcement agency to report the lost or stolen computer. Include the Service

Cleaning Your Computer 79Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in th

8 ContentsPower Problems . . . . . . . . . . . . . . . . . . . . . 123Printer Problems. . . . . . . . . . . . . . . . . . . . . 124Scanner Problems.

80 Cleaning Your Computer5Recenter the rollers in their channels, as needed. Ensure that fluff from the swab is not left on the rollers.6Replace the b

System Setup 81System SetupUse System Setup as follows: • To change the system configuration information after you add, change, or remove any hardware

82 System SetupSystem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may n

System Setup 83Memory Info Identifies the amount of memory installed, the memory speed, channel mode (dual or single), and type by DIMM slot location.

84 System SetupSMART Reporting(Off default)Specifies whether hard drive errors for internal drives are reported during system startup.•Off — Errors ar

System Setup 85Front USB(On default)Enables or disables the front USB ports.•Off — The USB group is disabled.•On — The USB group is enabled.LPT Port M

86 System SetupVideoPrimary Video(PEG default)Specifies which video controller is the primary video controller when two controllers are available in t

System Setup 87HDD Acoustic Mode(Bypass default)Specifies the performance and acoustic noise levels at which the hard drive operates.•Bypass — Do noth

88 System SetupChassis Intrusion(On-Silent default)Enables or disables the chassis intrusion feature.•Off — The intrusion detection feature is disable

System Setup 89Computrace®(Deactivate default)Activates or disables the BIOS module interface of the optional Computrace® Service from Absolute® Softw

Contents 9Removing the Computer Cover . . . . . . . . . . . . . 145Inside View of Your Computer . . . . . . . . . . . 146System Board Components .

90 System SetupAuto Power Time Specifies the time to automatically turn on the computer.Set the time to automatically turn on the computer by pressing

System Setup 91MaintenanceService Tag Displays the computer service tag.ASF Mode(Off default)Enables or disables the ASF management mechanism.•Off — A

92 System SetupBoot SequenceThe boot sequence specifies the sequence of devices from which the computer attempts to boot when trying to find an operat

System Setup 93•Onboard Network Controller — The computer attempts to boot from the network. If no network is detected or there is no computer on the

94 System Setup NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check the device documentation

Clearing Passwords and CMOS Settings 95Clearing Passwords and CMOS SettingsClearing Passwords CAUTION: Before you begin any of the procedures in this

96 Clearing Passwords and CMOS Settings6Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and turn them on

Clearing Passwords and CMOS Settings 973Locate the 4-pin CMOS jumper (RTCRST_PSWD) on the system board (see "System Board Components" on pag

98 Clearing Passwords and CMOS Settings

Troubleshooting Tools 99Troubleshooting ToolsPower Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instruct