Warranty and Support Guide Before contacting HP Customer Support Center, it’s important to have the following information handy. Please take a momen
10 System Recovery Using Recovery Discs Make your own recovery CDs/DVDs before you need them; recovery discs are not included with your PC. See “Crea
11 Warranty and License Information To Our Valued Customer Congratulations on your decision to purchase an HP Pavilion home PC! During development, th
12 The Legal Language Hewlett-Packard Limited Warranty Statement HP PRODUCT DURATION OF LIMITED WARRANTY Hardware — Parts and Labor: 1 Year Phone ass
13 Customer Responsibilities You may be required to run HP-supplied diagnostic programs before an in-home visit will be scheduled or a replacement par
14 b. Storage. You may copy the Software Product into the local memory or storage device of the HP Product. c. Copying. You may make archival or bac
15 10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provi
16 Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 10500 R
17 Regulatory and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equip
Additional Safety Information This product has not been evaluated for connection to an ”IT” power system (an AC distribution system with no direct con
19 Lightning Protection For added protection of any Hewlett-Packard product during a lightning storm, or when it is left unattended and unused for lon
Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the User’s Guide for help with setting up and using you
3 Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom
4 Internet Access Symptom Problem Solution Internet Service Provider (ISP) account is not set up properly. Verify Internet settings, or contact your
5 Power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power
6 • System Restore This Microsoft Windows XP feature allows you to bring your computer configuration back to a previous time when a current software
7 Creating Recovery CDs/DVDs 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were
8 The number of CDs/DVDs in the recovery set depends on your PC model. The program tells you the number of blank discs needed to make the set. The pro
9 To Start Application Recovery: 1 Close all applications and folders. 2 Uninstall the existing (damaged) application. 3 Click Start on the taskbar.
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