HP ENVY 20-d100 Technical Information

HP ENVY 120 e-All-in-One series

Chapter 28 Get to know the HP ENVY 120 seriesGet to know the HP ENVY 120series

3 How do I?This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.•Load media on page 15•Clear

Chapter 310 How do I?How do I?

4PrintPrint documents on page 12Print photos on page 11Print labels and envelopes on page 13Print with HP ePrint on page 23Related topics• Load media

8. Touch Print to preview the selected photos for printing. Touch Settings to adjust layout, paper type, red eyeremoval, auto align, or date stamp. Yo

To print from a software application1. Make sure the output tray is open.2. Make sure you have paper loaded in the input tray.See Load media on page 1

Select Print MediaThe HP ENVY 120 series printer is designed to work well with most types of office media. Use HP media foroptimum print quality. Visi

Recommended papers for printing and copyingDepending on your country/region, some of these papers might not be available.Paper DescriptionHP Brochure

❑ Slide paper-width guides inward until they stop at edge of paper.❑Close paper tray.▲ Load 10 x 15 cm (4 x 6 inch) paper❑Pull out paper tray.❑Slide p

Tips for print successUse the following tips to print successfully.• Use genuine HP cartridges. Genuine HP cartridges are designed for and tested with

Chapter 418 PrintPrint

5 Copy and scan• Copy text or mixed documents•Scan to a computer, memory device, or email•Tips for copy and scan successCopy text or mixed documents▲

c. Specify the number of copies and other settings.❑ Touch Copy on Home screen.The Copy preview appears.❑Touch the screen to set the number of copies.

c. Specify 2-sided option.❑ Touch Copy on Home screen.The Copy preview appears.❑Touch Settings.The Copy Settings menu appears.❑Touch 2-Sided.❑ Touch t

c. Close the lid.2. Start scan.a. On the Home screen, touch Scan.b. Select the destination by touching either Computer, USB Flash Drive, Memory Card o

6 Use Web Services• Print with HP ePrint•Use HP Print Apps•Visit the HP ePrintCenter website•Tips for using Web ServicesPrint with HP ePrintHP’s free

Touch the Get More icon on the Apps screen to connect to the Internet and add more apps. You need to haveWeb Services enabled in order to use apps.Go

7 Work with cartridges• Check the estimated ink levels•Replace the cartridges•Order ink supplies•Clean cartridges•Align printer•Use single-cartridge m

3. Insert new cartridge.a. Remove cartridge from packaging.b. Place new cartridge in slot at an angle under the opened lid.c. Squeeze the lid closed a

Related topics• Order ink supplies on page 27Tips for working with ink on page 29Order ink suppliesTo find out the correct number for replacement cart

Contents1 HP ENVY 120 e-All-in-One series Help...

Related topics• Order ink supplies on page 27Tips for working with ink on page 29Use single-cartridge modeUse the single-cartridge mode to operate the

Cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HP printing device. Thiswarranty does

Chapter 730 Work with cartridgesWork with cartridges

8 Connectivity• Add the HP ENVY 120 series to a network•Change from a USB connection to a wireless network•Connect a new printer•Change network settin

❑ Touch WiFi Protected Setup.❑ Touch PIN.b. Set up wireless connection.❑ Touch Start.The device displays a PIN.❑ Enter PIN on WPS-enabled router or ot

To install the Windows HP ENVY Software on a networked computer1. Quit all applications running on your computer.2. Insert the installation CD that ca

Connect a new printerTo connect a new printer from the printer softwareIf you have not finished connecting the printer to your computer using WPS, you

Tips for setting up and using a networked printerUse the following tips to set up and use a networked printer:• When setting up the wireless networked

Chapter 836 ConnectivityConnectivity

9 Solve a problemThis section contains the following topics:•Get more help•Unable to print•Resolve print quality issues•Resolve copy and scan issues•S

HP support...

4. Verify that the product is set as the default printer.To verify that the product is set as the default printerNOTE: HP provides a Printer Diagnosti

c. If the wrong product is set as the default printer, right-click the correct product and select Set as DefaultPrinter.d. Try using your product agai

• Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to goonline for more information.• Learn how to

3. Press OK on the control panel to continue the current job.If the above solutions do not resolve the problem, click here for more online troubleshoo

5. Remove any paper or object that might be restricting the print carriage. If the printer is new, remove anypacking material.6. Reconnect only the po

Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). Todetermine the durat

Chapter 944 Solve a problemSolve a problem

10 Technical informationThe technical specifications and international regulatory information for the HP ENVY 120 series are provided inthis section.F

Normal mode• Color Input/Black Render: 600x300dpi• Output (Black/Color): AutomaticPlain-Best mode• Color Input/Black Render: 600x600dpi• Output: 600x1

Alignment skew• .006 in/in on plain paper (2nd side)NOTE: Media type availability varies by country/region.Print specifications• Print speeds vary acc

1 HP ENVY 120 e-All-in-One series HelpFor information about the HP ENVY 120 series, see:• Get to know the HP ENVY 120 series on page 5• How do I? on p

• EU battery directiveEco-TipsHP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips belowto help you

Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystarAuto Power-OffAuto Power-Off is automatically

Disposal of waste equipment by users in private households in the EuropeanUnionChemical SubstancesHP is committed to providing our customers with info

Restriction of hazardous substance (Ukraine)Toxic and hazardous substance table (China)Battery disposal in the NetherlandsBattery disposal in TaiwanCa

EU battery directiveRegulatory noticesThe HP ENVY 120 series meets product requirements from regulatory agencies in your country/region.This section c

Regulatory model identification numberFor regulatory identification purposes, your product is assigned a Regulatory Model Number. The RegulatoryModel

Notice to users in KoreaNotice to users in GermanyNoise emission statement for GermanyEuropean Union Regulatory NoticeProducts bearing the CE marking

For EU non-harmonized telecommunicationsproducts (If applicable, a 4-digit notified bodynumber is inserted between CE and !).Please refer to the regul

Notice to users in BrazilNotice to users in CanadaNotice to users in MexicoChapter 1056 Technical informationTechnical information

Notice to users in TaiwanRegulatory wireless statements 57Technical information

Chapter 14 HP ENVY 120 e-All-in-One series HelpHP ENVY 120 e-All-in-One seriesHelp

Chapter 1058 Technical informationTechnical information

IndexSymbols/Numerics10 x 15 cm photo paperspecifications 46Aafter the support period 43Bbuttons, control panel 7Ccontrol panelbuttons 7features 7copy

60Index

2 Get to know the HP ENVY 120 series• Printer parts•Control panel featuresPrinter partsFront view of the printerGet to know the HP ENVY 120 series 5Ge

1 Transparent Lid2 Scanner glass3 Scanning surface4 Access door (closed)5 USB flash drive slot6 Memory card slots7 Camera icon. Indicates the location

Control panel featuresThe touch screen display shows menus, photos, and messages. You can touch and drag your finger horizontallyto scroll through pho