HP Compaq Presario,Presario 4640 Wartungshandbuch

HP Pavilion ze5600 Notebook PC HP Pavilion ze5500 Notebook PC HP Pavilion ze5400 Notebook PC HP Pavilion ze5300 Notebook PC HP Pavilion ze5200 Not

1-4 Product Information Service Manual HP Pavilion ze4300 Processor Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-,

3-8 Troubleshooting and Diagnostics Service Manual If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestio

Service Manual Troubleshooting and Diagnostics 3-9 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Does not

3-10 Troubleshooting and Diagnostics Service Manual Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments No power

Service Manual Troubleshooting and Diagnostics 3-11 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments General

3-12 Troubleshooting and Diagnostics Service Manual Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Erratic

Service Manual Troubleshooting and Diagnostics 3-13 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Files co

3-14 Troubleshooting and Diagnostics Service Manual Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Region C

Service Manual Troubleshooting and Diagnostics 3-15 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments General

3-16 Troubleshooting and Diagnostics Service Manual Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments General

Service Manual Troubleshooting and Diagnostics 3-17 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments General

Service Manual Product Information 1-5 HP Compaq nx9010 Processor Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- a

3-18 Troubleshooting and Diagnostics Service Manual Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments General

Service Manual Troubleshooting and Diagnostics 3-19 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Clock lo

3-20 Troubleshooting and Diagnostics Service Manual Diagnostic Tools This section describes the following diagnostic tools you can use for troubles

Service Manual Troubleshooting and Diagnostics 3-21 11. Exit. Press F3 and then any key to exit and reboot. 12. Optional: open the Support Ticket.

3-22 Troubleshooting and Diagnostics Service Manual Power-On Self-Test NOTE: If Quiet Boot is enabled in BIOS Setup (the default setting), press es

Service Manual Troubleshooting and Diagnostics 3-23 Beep Codes POST Description 1-2-1-2 Load alternate registers with initial POST values 1-2-1-3

3-24 Troubleshooting and Diagnostics Service Manual Beep Codes POST Description 2-1-4-4 Initialize MultiBoot 2-2-1-1 Display CPU type and speed 2-

Service Manual Troubleshooting and Diagnostics 3-25 Beep Codes POST Description 3-1-3-2 Enable Non-Maskable Interrupts (NMIs) 3-1-3-3 Initialize E

3-26 Troubleshooting and Diagnostics Service Manual Beep Codes POST Description 3-4-4-4 Check virus and backup reminders 4-1-1-1 Try to boot with

Service Manual Troubleshooting and Diagnostics 3-27 Beep Codes POST Description 4-4-2-1 Output one beep 4-4-2-2 Clear Huge Segment 4-4-2-3 Boot to

1-6 Product Information Service Manual HP Compaq nx9000 Processor AMD Athlon (1.8- or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB mo

3-28 Troubleshooting and Diagnostics Service Manual The following table lists POST messages and explanations for reported problems If the system fa

Service Manual Troubleshooting and Diagnostics 3-29 Message Description 02D0 System cache error—Cache disabled RAM cache failed and BIOS disabled

3-30 Troubleshooting and Diagnostics Service Manual Message Description Press <F1> to resume, <F2> to Setup, <F3> for previous

Service Manual Troubleshooting and Diagnostics 3-31 Sycard PCCtest 450/460 PC Card (Optional) The PCCtest 450 and 460 cards (version 105) from Syca

3-32 Troubleshooting and Diagnostics Service Manual Windows Management Instrumentation (WMI) The Windows Management Instrumentation is basically se

Service Manual Troubleshooting and Diagnostics 3-33 BIOS Setup Utility The BIOS Setup utility provides access to the notebook’s basic configuration

3-34 Troubleshooting and Diagnostics Service Manual Table 3-7 BIOS Setup Menus and Parameters All notebook models: Introduced with BIOS version KE

Service Manual Troubleshooting and Diagnostics 3-35 System Devices Menu Description Default Video Display Device Sets whether the built-in displa

Service Manual Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: •

4-2 Replaceable Parts Service Manual Figure 4-1 Exploded View HP Pavilion 4x00, HP Compaq nx9005 and nx9000, and Compaq Presario 2100

Service Manual Product Information 1-7 Compaq Presario 2500 Processor Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz)

Service Manual Replaceable Parts 4-3 Figure 4-2 Exploded View HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500

4-4 Replaceable Parts Service Manual Table 4-1 Replaceable Parts Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008,

Service Manual Replaceable Parts 4-5 Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion z

4-6 Replaceable Parts Service Manual Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion z

Service Manual Replaceable Parts 4-7 Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion z

4-8 Replaceable Parts Service Manual Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion z

Service Manual Replaceable Parts 4-9 Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion z

4-10 Replaceable Parts Service Manual Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion

Service Manual Replaceable Parts 4-11 Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion

4-12 Replaceable Parts Service Manual Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion

1-8 Product Information Service Manual Features The following illustrations show the notebook’s main external features. For an exploded view of th

Service Manual Replaceable Parts 4-13 Table 4-2 Accessory Replaceable Parts Description Part Number Pavilion ze5x00, nx9010, nx9008, and Pres

4-14 Replaceable Parts Service Manual Table 4-3 Part Number Reference Part Description Exchange Part Number Description Pavilion ze5x00, nx9010,

Service Manual Replaceable Parts 4-15 Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

4-16 Replaceable Parts Service Manual Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

Service Manual Replaceable Parts 4-17 Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

4-18 Replaceable Parts Service Manual Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

Service Manual Replaceable Parts 4-19 Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

4-20 Replaceable Parts Service Manual Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

Service Manual Replaceable Parts 4-21 Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

4-22 Replaceable Parts Service Manual Part Description Exchange Part Number Description Pavilion ze5x00, nx9010, nx9008 and Presario 2500 Pavili

Service Manual Product Information 1-9 Figure 1-2. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N10

Service Manual Reference Information 5-1 5 Reference Information This chapter includes the following reference information: • Password removal pol

5-2 Reference Information Service Manual Password Removal Policy If the user forgets the system password, the user calls Technical Support to deter

Service Manual Reference Information 5-3 Hewlett-Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect tech

5-4 Reference Information Service Manual Table 5-1 LCD Guidelines Type of Imperfection Imperfections Not Allowed Electrical Imperfections: Bright

Service Manual Reference Information 5-5 Service Notes and Obsolete Part Service notes containing important repair information for these products w

1-10 Product Information Service Manual Figure 1-3. Bottom View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v a

Service Manual Product Information 1-11 Figure 1-4. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. N

1-12 Product Information Service Manual Figure 1-5. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. AC

Service Manual Product Information 1-13 Figure 1-6. Bottom View HP Pavilion 5x00, HP Compaq nx9010,and nx9008, and Compaq Presario 2500 27. Ha

© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Inte

1-14 Product Information Service Manual Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You c

Service Manual Product Information 1-15 Checking the Status of the Notebook The main status lights on the front of the notebook report power status

1-16 Product Information Service Manual Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—

Service Manual Product Information 1-17 Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn

1-18 Product Information Service Manual Specifications The following tables list the specifications for the notebook and its accessories and are su

Service Manual Product Information 1-19 Processor and Bus Architecture (continued) Compaq Evo Notebook N1050v: 1.8-GHz Mobile Intel Pentium 4 Proce

1-20 Product Information Service Manual Mass Storage 20- to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain m

Service Manual Product Information 1-21 Table 1-7. Accessories Accessory Description Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion

1-22 Product Information Service Manual Accessory Description Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, nx9005, and Ev

Service Manual Product Information 1-23 Internal Design The motherboard PCA is the central component of the notebook’s design. It plays a role in v

Service Manual iii Contents Introduction...

1-24 Product Information Service Manual Table 1-8. Functional Structure Description Bootup CPU module Motherboard Hard disk drive Floppy drive M

Service Manual Removal and Replacement 2-1 2 Removal and Replacement This chapter tells you how to remove and replace the notebook’s components and

2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-bla

Service Manual Removal and Replacement 2-3 Disassembly Flowchart The following diagram shows the general “path” you will use when disassembling the

2-4 Removal and Replacement Service Manual Removing the Battery (User-Replaceable) Required Equipment None Removal Procedure Slide the battery’s re

Service Manual Removal and Replacement 2-5 Removing an SDRAM Module (User-Replaceable) The notebook has no system memory built into its motherboard

2-6 Removal and Replacement Service Manual NOTE: The SDRAM door on HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 model

Service Manual Removal and Replacement 2-7 Removing the Wireless LAN Mini PCI Card (User-Replaceable) Certain notebooks include a wireless LAN Mini

2-8 Removal and Replacement Service Manual NOTE: The Mini PCI Card door on HP Pavilion ze5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presari

Service Manual Removal and Replacement 2-9 Removing the Hard Disk Drive (User-Replaceable) Required Equipment 1 Phillips screwdriver Removal Proced

Figures Figure 1-1. Front View...

2-10 Removal and Replacement Service Manual 4. Remove the four M3.0×4.0mm screws from the hard disk drive and hard disk drive tray, and then lift

Service Manual Removal and Replacement 2-11 Recovering the Factory Software The following procedure describes how to recover the notebook’s origin

2-12 Removal and Replacement Service Manual Replacing Small Parts The user can replace the following small parts. Table 2-4. Replacing Small Parts

Service Manual Removal and Replacement 2-13 Removing the Keyboard Cover Required Equipment • 1 Phillips screwdriver • Small flat-blade screwdrive

2-14 Removal and Replacement Service Manual 4. If necessary, while holding the center of the cover, carefully insert the flat-blade screwdriver und

Service Manual Removal and Replacement 2-15 Removing the Speaker Assembly (User-Replaceable) NOTE: The following speaker assembly removal procedur

2-16 Removal and Replacement Service Manual Removing the Keyboard Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adap

Service Manual Removal and Replacement 2-17 Figure 2-12. Removing the Keyboard

2-18 Removal and Replacement Service Manual Removing the Switchboard PCA NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and

Service Manual Removal and Replacement 2-19 NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario

Service Manual v Figure 2-36. Disconnecting the Motherboard Cables ...

2-20 Removal and Replacement Service Manual Removing the CD/DVD Drive NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx

Service Manual Removal and Replacement 2-21 NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario

2-22 Removal and Replacement Service Manual Removing the Display Assembly (Service Partners Only) Required Equipment 1 Phillips screwdriver Removal

Service Manual Removal and Replacement 2-23 . Figure 2-17. Removing the Display Assembly Reassembly Notes NOTE: After replacing the display assem

2-24 Removal and Replacement Service Manual Removing the Top Case (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, HP

Service Manual Removal and Replacement 2-25 Figure 2-18. Removing the Top Case HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook

2-26 Removal and Replacement Service Manual NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presa

Service Manual Removal and Replacement 2-27 Figure 2-19. Removing the Top Case Screws HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq

2-28 Removal and Replacement Service Manual 7. Position the notebook so the front faces forward. 8. Disconnect the floppy drive flex cable from the

Service Manual Removal and Replacement 2-29 Removing the Floppy Drive (Service Partners Only) NOTE: This section applies only to HP Pavilion ze4x0

Service Manual vii Introduction This manual provides reference information for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze

2-30 Removal and Replacement Service Manual Figure 2-22. Removing the Floppy Drive HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Noteb

Service Manual Removal and Replacement 2-31 NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario

2-32 Removal and Replacement Service Manual Figure 2-23. Removing the Floppy Drive HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Pre

Service Manual Removal and Replacement 2-33 Removing the Infrared (I/R) PCA (Service Partners Only) Required Equipment 1 Phillips screwdriver Remov

2-34 Removal and Replacement Service Manual 3. Disconnect the I/R PCA cable from the motherboard. 4. Remove the two M2.5×4.0mm screws that secure t

Service Manual Removal and Replacement 2-35 Removing the Audio PCA (Service Partners Only) NOTE: The following audio PCA removal instructions appl

2-36 Removal and Replacement Service Manual 7. Remove the M2.0×3.0mm flathead screw that secures the audio PCA to the bottom case. 8. Remove the au

Service Manual Removal and Replacement 2-37 Removing the Heat Sink (with Fan) (Service Partners Only) NOTE: This section applies only to HP Pavili

2-38 Removal and Replacement Service Manual 3. Remove the three M2.5×4.0mm retaining screws. 4. Lift up on the heat sink (with fan), and then disco

Service Manual Removal and Replacement 2-39 NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presar

Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of public

2-40 Removal and Replacement Service Manual 3. Disconnect the 2 fan cables from the motherboard. 4. Remove the 4 retaining M2.0×5.0mm screws in the

Service Manual Removal and Replacement 2-41 Removing the CPU Module (Authorized Service Providers Only) Required Equipment Small flat-blade (3mm) s

2-42 Removal and Replacement Service Manual 3. Depending on model configuration, an Intel or an AMD CPU module mey be installed. For models using a

Service Manual Removal and Replacement 2-43 4. On models using an AMD CPU, proceed with the following substeps: a. Place a flat-blade screwdriver

2-44 Removal and Replacement Service Manual c. To install an AMD CPU module, insert the module into the socket on the motherboard (the CPU module

Service Manual Removal and Replacement 2-45 NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario

2-46 Removal and Replacement Service Manual 3. Slide the front tip of the locking arm slightly to the right, and then swing it up and back. 4. Care

Service Manual Removal and Replacement 2-47 Removing the RJ11/1394 Connector Module (Service Partners Only) NOTE: The following RJ11/1394 connector

2-48 Removal and Replacement Service Manual 6. Disconnect the 1394 cable from the motherboard. 7. Remove the M2.5×6.0mm screw that secures the RJ11

Service Manual Removal and Replacement 2-49 Removing the Motherboard (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, H

1-2 Product Information Service Manual HP Pavilion ze5400 and ze5300 Processor Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Memory U

2-50 Removal and Replacement Service Manual CAUTION: Wireless Models Be careful when removing and attaching antenna cables. Damage to cables or c

Service Manual Removal and Replacement 2-51 NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010, HP nx9008, and Compaq Presario

2-52 Removal and Replacement Service Manual CAUTION: Wireless Models Be careful when removing and attaching antenna cables. Damage to cables or con

Service Manual Removal and Replacement 2-53 7. Disconnect the modem board cable from the motherboard. 8. Disconnect the 1394 board cable from the m

2-54 Removal and Replacement Service Manual 15. Remove the CD/DVD drive front alignment rail. 16. Remove the two M2.5×6.0mm countersink screws (one

Service Manual Removal and Replacement 2-55 Reassembly Notes NOTE: After replacing the display assembly or motherboard, you must use the Service Ut

2-56 Removal and Replacement Service Manual Reassembly Procedure CAUTION: Be extremely careful when replacing the motherboard. The motherboard has

Service Manual Removal and Replacement 2-57 Replacing Components on a Bottom Case Reassembly Procedure 1. Transfer the plastic wireless panel, and

2-58 Removal and Replacement Service Manual Replacing the Left and Right Antennas If you need to remove or replace an antenna, see the figure below

Service Manual Removal and Replacement 2-59 Repairing the BIOS IC (Service Partners Only) The notebook’s BIOS IC cannot be replaced separately. If

Service Manual Product Information 1-3 HP Pavilion ze4600 Processor AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Memory Up to 1 GB

2-60 Removal and Replacement Service Manual Using a BIOS Floppy Disk If you do not have a BIOS floppy disk, download the package from the Partnersh

Service Manual Removal and Replacement 2-61 Removing Other Components (Service Partners Only) Required Equipment • 0 and 1 Phillips screwdrivers •

2-62 Removal and Replacement Service Manual Component Removal Procedure Additional Steps Guide, HDD Keyboard cover(page 2-13) Speaker (page 2-15)

Service Manual Troubleshooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic informati

3-2 Troubleshooting and Diagnostics Service Manual Support by Authorized Service Providers In the U.S., support of notebook computers by Authorized

Service Manual Troubleshooting and Diagnostics 3-3 Troubleshooting The suggestions in this section can help isolate and repair the cause of a probl

3-4 Troubleshooting and Diagnostics Service Manual Checking for Customer Abuse Some notebooks might appear to have been damaged by customer abuse.

Service Manual Troubleshooting and Diagnostics 3-5 Troubleshooting the Problem Record pertinent information about the notebook: • Model and serial

3-6 Troubleshooting and Diagnostics Service Manual Verifying the Repair Before returning the repaired notebook to the customer, verify the repair b

Service Manual Troubleshooting and Diagnostics 3-7 Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools Function e-Diagtools Powe