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Movie will not play in the DVD drive.
Cause Solution
Movie rating locked out by parental lock. Use DVD software to remove parental lock.
Media installed upside down. Reinstall media.
Cannot eject compact disc (tray-load unit).
Cause Solution
Disc not properly seated in the drive. Turn off the computer and insert a thin metal rod into the
emergency eject hole and push firmly. Slowly pull the tray out
from the drive until the tray is fully extended, then remove
the disc.
CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot read a disc or takes too long to start.
Cause
Solution
Media has been inserted upside down. Re-insert the Media with the label facing up.
The DVD-ROM drive takes longer to start because it has to
determine the type of media played, such as audio or video.
Wait at least 30 seconds to let the DVD-ROM drive determine
the type of media being played. If the disc still does not start,
read the other solutions listed for this topic.
CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning kit, available from most
computer stores.
Windows does not detect the CD-ROM or DVD-ROM drive. 1. Use Device Manager to remove or uninstall the device.
2. Restart the computer and let Windows detect the CD or
DVD driver.
Recording or copying CDs is difficult or impossible.
Cause
Solution
Wrong or poor quality media type. 1. Try using a slower speed when recording.
2. Verify that you are using the correct media for the drive.
3. Try a different brand of media. Quality varies widely
between manufacturers.
USDT computer boots too slow after removing a CD-ROM or DVD drive.
Cause
Solution
The system is searching for the drive during boot because the
drive cable is still attached to the system board.
Disconnect the drive cable from the system board.
Table D-15 Solving CD-ROM and DVD Problems (continued)
246 Appendix D Troubleshooting Without Diagnostics
- Service Reference Guide 1
- About This Book 3
- Table of contents 5
- Computer Setup—File 17
- Computer Setup—Storage 18
- Computer Setup—Security 20
- Computer Setup—Power 23
- Computer Setup—Advanced 24
- HP Insight Diagnostics 27
- Survey Tab 28
- Test Tab 29
- Status Tab 29
- Help Tab 30
- Protecting the Software 31
- 4 Desktop Management 33
- HP OpenView Agent 34
- Remote System Installation 35
- HP System Software Manager 37
- HP Client Manager 37
- HP Client Premium Suite 39
- HP Client Foundation Suite 39
- HP Client Catalog for SMS 40
- ROM Flash 43
- Remote ROM Flash 44
- HPQFlash 44
- Replicating the Setup 45
- Copying to Multiple Computers 46
- Creating a Bootable Device 47
- Dual-State Power Button 49
- HP Web Site Support 50
- Industry Standards 50
- Asset Tracking and Security 50
- Password Security 53
- Entering a Setup Password 54
- Clearing Passwords 55
- DriveLock 56
- Smart Cover Sensor 57
- Smart Cover Lock 57
- Locking the Smart Cover Lock 58
- SATA Hard Drives 60
- SATA Hard Drive Cables 61
- PATA Device Information 62
- ATA SMART Drives 62
- Hard Drive Capacities 62
- Chassis Designations 63
- Small Form Factor (SFF) 64
- Ultra-Slim Desktop (USDT) 64
- Generating Static 65
- Grounding the Work Area 66
- Operating Guidelines 67
- Routine Care 68
- Service Considerations 69
- Cables and Connectors 70
- Hard Drives 70
- Lithium Coin Cell Battery 71
- Hood Sensor 75
- Drives 83 95
- Drives 85 97
- ReadyBoost Card 101
- Fan Shroud 103
- Heatsink 104
- Processor 105
- Rear Chassis Fan 107
- Inner Chassis Fan 108
- Serial Port 109
- Power Supply 110
- System Board 111
- Type 1 Battery Holder 113
- Type 2 Battery Holder 113
- Type 3 Battery Holder 114
- Preparation for Disassembly 119
- Smart Cover FailSafe Key 120
- External Security Devices 122
- HP Business PC Security Lock 123
- Computer Access Panel 125
- Front Bezel 126
- Bezel Blanks 127
- Installing Additional Memory 128
- Populating DIMM Sockets 129
- Installing DIMMs 130
- Expansion Cards 132
- Cable Management 136
- Cable Connections 137
- Drive Positions 138
- Drives 129 141
- Removing an Optical Drive 142
- Drives 135 147
- Drives 141 153
- Chassis Fan 158
- Power Switch Assembly 159
- Front I/O Device 160
- Backwall 167
- DDR2-SDRAM SODIMMs 178
- Populating SODIMM Sockets 179
- Installing SODIMMs 179
- Optical Drive 182
- Preparing a New Optical Drive 183
- Optical Drive Connector 185
- Hard Drive 186
- Hard Drive 175 187
- Hard Drive Cage 190
- Port Cover 191
- I/O Panel 195
- A Connector Pin Assignments 203
- Ethernet RJ-45 204
- Ethernet AUI 204
- Parallel Interface 205
- Microphone 206
- Headphone 206
- Line-in Audio 206
- Line-out Audio 206
- External Infrared Transceiver 207
- CD-ROM 50-Pin Connector 209
- 24-Pin Power 209
- 4-Pin Power (for CPU) 210
- SATA Data and Power 211
- PCI Express 211
- PCI Express Mini Card 213
- DVI Connector 214
- B Power Cord Set Requirements 215
- Country-Specific Requirements 216
- C POST Error Messages 217
- Audible Codes 224
- Safety and Comfort 228
- Helpful Hints 229
- Solving General Problems 231
- Solving General Problems 221 233
- Solving Power Problems 234
- Solving Diskette Problems 235
- Solving Diskette Problems 225 237
- Solving Hard Drive Problems 238
- Solving Display Problems 242
- Solving Display Problems 231 243
- Solving Audio Problems 245
- Solving Printer Problems 247
- Solving Network Problems 251
- Solving Network Problems 241 253
- Solving Memory Problems 254
- Solving Processor Problems 256
- Solving Drive Key Problems 259
- Solving Software Problems 262
- Contacting Customer Support 263
- Reference Designators 264
- Secondary NIC clock crystal 269
- RTC clock crystal/tie-down 269
Verwandte Produkte und Handbücher für PC / Workstation Barebones HP 510B - Minitower PC
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