Quick HelpQuick HelpQuick HelpQuick HelpMacintoshMacintoshMacintoshMacintosh*C6431-90048*C6431-90048
7infrared lens The HP Deskjet printer has a special Infrared (Ir) lens. The Infrared lens allows printing from an infrared sending device such as a Pa
97operating environmentMaximum operating conditions:Temperature: 41 to 104 degree F, 5 to 40 degrees CHumidity: 15 to 80 percent RH non-condensingReco
98media weightPaper:U.S. Letter: 60 to 90 g/m2 (16 to 24 lb)Legal: 75 to 90 g/m2 (20 to 24 lb)Envelopes: 75 to 90 g/m2 (20 to 24 lb)Cards: Up to 200 g
99User defined:Width: 77 to 216 mm (3.0 to 8.5 in)Length: 127 to 356 mm (5.0 to 14 in)Banner:U.S. Letter: 216 x 279 mm (8.5 x 11 in)A4: 210 x 297 mmEn
100Bluetooth wireless communications feature specificationsFor more information about your printer’s Bluetooth wireless communications feature, visit
101infrared printing specifications range1 meter (3 feet)30 degree conessupported operating systemsSome operating systems supported by infrared techno
102automatic two-sided printing module specifications Automatic Two-Sided Printing Module model no. C6463Aduty cycle5,000 sides of pages per monthdime
103minimum printing marginsLetter and Executive:Left and right margins 6.4 mm (0.25 in)Top and bottom margins 11.7 mm (0.46 in)A4:Left and right margi
104media typeHP plain paper or HP bright white inkjet paper:Letter-size, 500 sheets C1824AA4-size, 500 sheets C1825ALetter-size, 250 sheets C5976BA4-s
105minimum printing margins See the printing margin settings for the following media types:A4 paperLeft and Right Margins: 3.4 mm (0.134 in)Top Margin
106banners - A4 (210 x 297 mm [8.27 x 11.7 in])Left and Right Margins: 3.4 mm (0.134 in)Top Margin: 0.0 mm (0.00 in)Bottom Margin: 0.0 mm (0.00 in)ban
8manual two-sided printingManual Two-Sided Printing is a feature that enables the printer to print both sides of a page. automatic paper-type sensorTh
107system requirements Your computer should meet the following requirements:USB connectionPowerPC MacOS-based computer with a USB portMacOS version 8.
108Indexaalignment97AppleTalknetwork connection1246Automatic default printer setting8Automatic Paper-Type Sensor2852disabling5378print quality91pr
109ggreeting card printing33greeting cardsprintingguidelines34hhold a print request16HP Deskjet printer features2HP Deskjet utility70HP photo paper32H
110ppage layoutcontrolling14paper size14rotate 180 degrees14panelshp deskjet utility70paper alignment97paper capacity98paper does not come out of prin
111media sizes98media types98media weight98minimum printing margins19105noise emissions97operating conditions97operating environment97paper alignment
112system requirements107AppleTalk connection107MacOS versions107USB connection107ttablet binding42test panel70text resolution95transparency printing2
9using paper trays in trayThe In tray holds paper or other media to be printed.1. In tray pulled out 2. paper length guide 3. paper width guide1. Out
10out trayChange the position of the Out tray for different printing needs.1. single envelope slot 2. Out tray down 3. Out tray extension1. Out tray u
11Out tray extension - Pull the tray extension out when printing a large number of pages. Also extend the tray when you are printing in draft mode to
12printing with the hp deskjet printer The printer is controlled by software installed on your computer. The printer software, also called the printer
13selecting the default printer using other optionsOther options allow you to select a default printer without using the Chooser. Try one of these opt
14selecting print settingsThe following instructions provide the most common method of selecting page layout and print options. The software program y
15selecting print options1.Open the file you want to print.2.Click File > Print to display the hp deskjet 9xx screen.The General default option scr
167.Select Background Printing to choose foreground or background print options and print time. • Select Background to continue working on a document
quick helphp deskjet 995c seriestable of contentslearn to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1introducing the hp
17• Stopping and restarting printing-Select Stop Print Queue from the Printing menu option.-Select Start Print Queue from the Printing menu option to
18desktop printingDesktop printing allows you to print several documents at once, or to print a document that is formatted for printing on a particula
19setting custom printing margins The printer cannot print outside a designated area of the page. Your document content must be contained within the p
20printing on paper and other media• envelopes• transparencies• labels• business cards, index cards, and other small media• photographs• greeting card
21envelopes Print a single envelope using the envelope slot, or print multiple envelopes using the In tray.printing a single envelopepreparing to prin
223.Select the following options:•Page Size: Appropriate envelope size•Scaling (%): Appropriate percentage (100 is the default)•Orientation: Portrait4
23printing multiple envelopespreparing to print1.Pull out the In tray. 2.Slide out both paper guides and remove all paper from the tray.3.Place no mor
243.Select the following options:•Page Size: Appropriate envelope size•Scaling (%): Appropriate percentage (100 is the default)•Orientation: Portrait4
25transparencies preparing to print1.Pull out the In tray. 2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the tra
26printing transparencies1.Open the file you want to print.2.Click File > Page Setup.3.Select the following options:•Page Size: Appropriate size•Sc
product maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 54print cartridge status light . . . . . . . . . . . . . . . . . . . . . . . .
27labels preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the label sheets
284.Click OK.5.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to
29business cards, index cards, and other small media preparing to print1.Pull out the In tray, then raise the Out tray.2.Slide out both paper guides a
30printing business cards, index cards, and other small media1.Open the file you want to print.2.Click File > Page Setup.3.Select the following opt
31photographs preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the photo p
323.Select the following options:•Page Size: Appropriate paper size•Scaling (%): Appropriate percentage (100 is the default)•Orientation: Appropriate
33greeting cards preparing to print1.Pull out the In tray, then raise the Out tray.2.Slide out both paper guides and remove all paper from the tray.3.
343.Select the following options:•Page Size: Appropriate card size•Scaling (%): Appropriate percentage (100 is the default)•Orientation: Portrait4.Cli
35posters preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the sheets to s
366.Select Paper Type/Quality, then choose the following:•Paper Type: Plain paper•Print Quality: Normal 7.Select Layout, then choose the following:•Ti
1learn to print• introducing the hp deskjet 995c series printer• terms and conventions• notices and acknowledgments• learning about printer features•
37banners preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Raise the Out tray and slide the
383.Select the following options:•Page Size: US Letter Banner or A4 Letter Banner•Scaling (%): Appropriate percentage (100 is the default)•Orientation
39iron-on transfers preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the i
404.Click OK.5.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to
41manual two-sided printing preparing to print1.Pull out the In tray.2.Remove all paper from the Out tray.3.Place paper in the In tray.4.Slide the pap
427.Select Layout, then choose the following:•Pages Per Sheet: 1 (Normal)•Print Both Sides: Select this option•Binding: Appropriate book or tablet sty
43printing guidelines• Print two-sided documents using one of the following methods:- Attach the Rear Access Door for manual two-sided printing.- Atta
44special features• Bluetooth wireless communications feature• infrared printing feature• automatic two-sided printing module• automatic paper-type se
45Bluetooth wireless communications featureFor more information about your printer’s Bluetooth wireless communications feature, visit HP’s Website at
46infrared printing feature using infrared printing with a PowerBookIf your PowerBook is equipped with infrared technology that uses the IrDA protocol
2introducing the hp deskjet 995c series printerCongratulations! You have purchased an HP Deskjet printer which is equipped with several new features:•
47infrared printing with a Palm Pilot1.Locate the infrared lens on the Palm Pilot.2.Align the Palm Pilot’s infrared lens with the printer’s infrared l
48infrared printing with an hp photosmart digital camera1.Locate the infrared lens on the digital camera.See the camera’s operating manual for the loc
49automatic two-sided printing moduleinstalling the automatic two-sided printing module1.Turn the latch counter-clockwise on the printer’s Rear Access
50preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Place one of the following paper types i
51printing with the automatic two-sided printing module1.Open the file you want to print.2.Click File > Page Setup.3.Select the following options:•
52automatic paper-type sensor The Automatic Paper-Type Sensor automatically determines the correct paper type for most paper or media placed in the In
53turning off the automatic paper-type sensor1.Open the file you want to print.2.Click File > Print.The hp deskjet 9xx screen appears displaying th
54product maintenance• print cartridge status light• replacing print cartridges• automatically cleaning print cartridges• manually cleaning print cart
55print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print c
56checking the print cartridge statusOpen the printer’s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartrid
3terms and conventions The following terms and word conventions are used in quick help:termsThe HP Deskjet 995c series printer is referred to as HP De
57troubleshooting problems with the color or black print cartridgeIf the yellow arrow points to a print cartridge problem icon, the print cartridge is
58replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers. When a print cartridge is empty, leave the e
596.Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape.Caution! Do not touch the print cartridge
608.Secure the cradle latch. You hear a click when the latch is fully secured.9.Close the top cover. • A calibration page prints. The printer generate
61automatically cleaning print cartridgesIf your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to
62manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. Debris ca
63cleaning the print cartridges and print cartridge cradle1.Dip the end of a clean cotton swab into the distilled water and remove any excess water.2.
645.Wipe the underside of the print cartridge cradle walls using clean, moistened cotton swabs.Repeat this process until no ink residue appears on a c
656.Reinsert the print cartridges and close the printer’s top cover.7.Reconnect the power cord to the back of the printer.8.Print a test page. a. Clic
66cleaning the printer case The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time.
4notices and acknowledgments hewlett-packard company noticesThe information contained in this document is subject to change without notice.Hewlett-Pac
67refilling print cartridgesDo not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print
68maintaining print cartridgesThe following tips will help maintain HP print cartridges and ensure consistent print quality:• Keep all print cartridge
69print cartridge part numbersWhen replacing print cartridges for the HP Deskjet 9xx series printer, buy print cartridges with the following part numb
70using the hp deskjet utilityThe HP Deskjet Utility provides options which affect printing style and output. It contains a number of useful tools to
71solve a problem• printer lights are flashing• printer is not printing• printer is too slow• problems with printouts• problems with the infrared prin
72printer lights are flashing Flashing lights indicate the printer status. power light is flashingThe printer may be receiving data and is preparing t
73print cartridge light is flashing• The top cover is open. Close the top cover.• There may be a problem with one of the print cartridges. all lights
74printer is not printing paper does not come out of the printerFollow these instructions to correct the problem.check the printer Verify the followin
75paper jams when using the rear access door1.Remove the paper from the In and Out trays.2.Press the Resume button on the front of the printer.3.If yo
76printer does not turn onThe printer may have drawn too much power.1.Disconnect the power cord from the printer.2.Wait approximately 10 seconds.3.Rec
5learning about printer features buttons and lightsThe HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume p
77printer is too slow The print speed and overall performance of the printer can be affected by several variables. computer does not meet system requi
78conflicting USB cable connectionsA printing conflict may arise when the printer and several USB devices are attached to a hub. Do one of the followi
79problems with printouts blank pages printThe printer may process pages containing no text or images if:• One or both print cartridges is empty • The
80parts of the document are missing or printed in the wrong placeFollow these instructions to reset paper orientation, page size, print margins, and o
81printout does not reflect new print settings The printer’s default settings may differ from the software application’s print settings. Select the ap
82photos are not printing correctly 1.Confirm that the photo media is placed in the In tray with the print side down.2.Push the photo media forward un
83banners are not printing correctly1.Verify that the Out tray is raised.2.Verify that either A4 Letter Banner or US Letter Banner is selected on the
84problems with the infrared printing feature connection cannot be established or printer is taking too long to printCorrect the problem by performing
85printer stopped printingIf the device is moved out of range of the printer’s infrared lens, the infrared light turns off and the printer stops print
86problems with the automatic two-sided printing module binding margin is in the wrong placeYou may have chosen an incorrect paper orientation or bind
6print cartridge status symbol and lightThe light above the Print Cartridge Status symbol flashes when you need to check the status of the print cartr
87paper jams occur inside the automatic two-sided printing module1.Remove the paper from the In and Out trays.2.Press the Resume button on the front o
88paper jams occur in the printer when the automatic two-sided printing module is attached1.Remove the paper from the In and Out trays.2.Press the Res
89automatic option for two-sided printing cannot be selected in the layout dialog boxThe Automatic Two-Sided Printing Module may not be enabled. 1.Cli
90only one side of the page prints when the automatic two-sided printing option is selectedUse the following solutions:• Verify that you have selected
91problems with the automatic paper-type sensorprint quality is different when the automatic option is selectedThe print quality is automatically set
92optimal paper mode is not used when the automatic option is selected1.Verify that the paper is free of scratches or wrinkles.The Automatic Paper-Typ
93problems with the Bluetooth wireless communications featureFor more information about your printer’s Bluetooth wireless communications feature, visi
94product specifications• product specifications for the hp deskjet 995c series printer• Bluetooth wireless communications feature specifications• inf
95product specifications for the hp deskjet 995c series printerhp deskjet 995c model no. C8925Ablack text print speed Draft: Up to 17 pages per minute
96buttons/lightsCancel buttonPrint cartridge status lightResume button and lightPower button and lightInfrared lightBluetooth wireless communications
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