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Troubleshooting
Maintenance and Service Guide 2–17
Flowchart 2.11—No OS Loading, Hard
Drive,
Part 3
Y
System
files on hard
drive?
Continued from
“Flowchart
2.10—No OS
Loading, Hard
Drive, Part 2.”
Clean virus.
Done
N
Install OS
and reboot.
Virus
on
hard drive?
OS
loading from
hard drive?
Y
N
Y
N
Y
N
Diagnostics
on diskette?
Replace
hard drive.
Run diagnostics
and follow
recommendations.
Run SCANDISK
and check for
bad sectors.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Y
N
Fix bad
sectors.
Boot from
hard drive?
Replace
hard drive.
Done
- Maintenance and Service 1
- Contents 3
- 6 Specifications 5
- A Connector Pin Assignments 5
- B Power Cord Set Requirements 5
- C Screw Listing 5
- 1.1 Models 7
- Table 1-2 9
- (Continued) 10
- 1.2 Features 15
- Product Description 16
- 1.3 Resetting the Notebook 18
- 1.4 Power Management 19
- 1.5 External Components 20
- Table 1-3 21
- HP Pavilion ze4900 21
- Item Component Function 24
- Table 1-7 29
- Keyboard Components 29
- and Compaq Presario 2200 30
- Table 1-8 31
- Table 1-9 33
- Top Components 33
- Compaq Presario 2200 34
- Table 1-10 35
- Bottom Components 36
- Table 1-11 37
- 1.6 Design Overview 38
- Troubleshooting 39
- Using Computer Setup 40
- Selecting from the Main Menu 41
- Table 2-2 42
- Security Menu 42
- Selecting from the Tools Menu 43
- Table 2-5 44
- DVD-ROM Drive 57
- Flowchart 2.14—No Audio 58
- Connection 62
- Illustrated Parts Catalog 63
- 3.2 Notebook Major Components 64
- Major Components 64
- Table 3-1 65
- 3.3 Mass Storage Devices 74
- Table 3-2 75
- Mass Storage Devices 75
- Spare Part Number Information 75
- 3.4 Miscellaneous 76
- Removal and Replacement 77
- Preliminaries 77
- 4.2 Service Considerations 78
- Procedures 84
- Disassembly Sequence Chart 85
- Disassembly 87
- Removing the Battery Pack 88
- Removing the Hard Drive 89
- Removing the Hard Drive Bezel 90
- Disassembling the hard drive 91
- 5.4 Notebook Feet 92
- 5.5 Memory Module 93
- Removing a Memory Module 94
- 5.7 Keyboard Cover 97
- Removing the Keyboard Cover 98
- 5.8 Keyboard 99
- Releasing the Keyboard 100
- 6. Remove the keyboard 101
- 5.9 Switch Board 102
- Removing the Switch Board 103
- 5.10 Speakers 104
- 5.11 Optical Drive 105
- 5.12 Display Assembly 106
- Removing the Display Assembly 109
- 5.13 Top Cover 110
- Removing the Top Cover Screws 111
- Removing the Top Cover 113
- 5.14 Heat Sink 114
- Removing the Heat Sink 115
- 5.15 Processor 116
- 3 on the processor should be 117
- 5.16 Wireless Button Board 118
- 5.17 Diskette Drive 120
- Removing the Diskette Drive 121
- 5.18 Diskette Drive Cover 122
- 5.19 System Board 124
- Notebook Models Only 126
- Removing the System Board 128
- Specifications 129
- Table 6-2 131
- 15.0-inch, XGA, TFT Display 131
- Table 6-3 132
- 14.1-inch, XGA, TFT Display 132
- Table 6-4 133
- 4200-rpm Hard Drives 133
- Table 6-5 134
- Table 6-6 135
- Table 6-7 136
- Table 6-8 137
- 24X Max DVD/CD-RW Combo Drive 137
- Table 6-9 139
- 8X MAX DVD-ROM Drive 139
- Table 6-11 141
- System Interrupts 141
- Table 6-12 143
- System I/O Addresses 143
- Table 6-13 146
- System Memory Map 146
- Connector Pin Assignments 147
- Table A-2 148
- RJ-45 (Network) 148
- Table A-3 148
- Table A-4 149
- External Monitor 149
- Table A-5 150
- RJ-11 (Modem) 150
- Table A-6 150
- Audio-In (Microphone) 150
- Table A-7 151
- Audio-Out (Headphone) 151
- Table A-8 152
- Parallel 152
- Table A-9 153
- Power Cord Set Requirements 154
- Country-Specific Requirements 155
- Screw Listing 157
- Table C-1 158
- Phillips PM2.0×6.0 Screw 158
- (Continued) 159
- Table C-2 162
- PM2.5×4.0 Screw 162
- Table C-3 163
- Phillips PM2.0×4.0 Screw 163
- Table C-4 167
- Phillips PM2.0×3.0 Screw 167
- Table C-5 169
- Phillips PM2.0×8.0 Screw 169
- Table C-6 171
- Phillips PM2.0×5.0 Screw 171
- Table C-7 172
- Phillips PM1.5×5.0 Screw 172
- Table C-8 173
- Phillips PM2.0×9.0 Screw 173
- Table C-9 174
- HM5.0×9.0 Screwlock 174
- Table C-10 176
- Phillips PM1.5×12.0 Screw 176
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