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User Guide

Resource ContentsLimited Warranty*To access this guide, select the HP SupportAssistant app on the Start screen, select Mycomputer, and then select War

2 Getting to know your computerFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your computer:

FrontComponent Description(1) WLAN antennas (2)* Send and receive wireless signals.(2) Internal microphones (2) Record audio, automatically filter

Right sideComponent Description(1)USB 3.0 port Connects an optional USB 1.0, USB 2.0, or USB 3.0 device andprovides enhanced USB power performance for

Component Description(3) Subwoofer connector Connects HP Pulse Subwoofer (purchased separately). Thesubwoofer provides superior bass sound.(4)USB 2.

Left sideComponent Description(1)HDMI-in port Connects an optional video or audio device, such as a gamingconsole or digital set-top box.Left side 9

Component Description(2)Audio-out (headphone) jack/ Audio-in (microphone) jackConnects optional powered stereo speakers, headphones,earbuds, or a head

TopComponent Description(1) Near Field Communication (NFC) antenna(select models only)Sends and receives wireless signals to share media fromyour ph

BottomComponent Description(1) HDMI-in button Switches the computer screen to the HDMI device.NOTE: The HDMI cable must be connected to the computer.(

LabelsIdentifying the labelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel interna

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

3 Connecting to a networkYou can explore the globe and access information from millions of websites using your computer anda wired or wireless network

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:● A broadband modem (either DSL or cable) (1) and high

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotectedsignals. Take the following precautions to protect you

Connecting to a wired networkWARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug amodem cable or telephone ca

4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download an

Using the webcamYour computer has an integrated webcam, a powerful social networking tool that allows you tocommunicate up close with friends and coll

Connecting headphonesYou can connect wired headphones to the audio-out (headphone) jack/audio-in (microphone) jack onyour computer.To connect wireless

You can connect high-definition devices to your computer, such as a gaming console or digital set-topbox.1. Connect one end of the HDMI cable to the H

Share media and data across your home group network(select models only)Your computer has advanced features that allow you to connect your mobile devic

Migrate or synchronize dataWith sMedio TrueSync, you can synchronize and access your files across multiple computers that areon the same home group ne

Table of contents1 Starting right ...

NOTE: In order to share media from your phone to your computer, the media must be in a formatthat is compatible with other network devices.1. On your

5 Navigating using the keyboard andpointing devicesYour computer includes an external wireless keyboard and an external wireless mouse for easynavigat

Using touch screen gesturesA touch screen computer allows you to control items on the screen directly with your fingers.TIP: On touch screen computers

ScrollingScrolling is useful for moving the pointer up, down, left, or right on a page or image.●Place two fingers on the screen and then drag them in

Rotating (select models only)Rotating allows you to turn items such as photos.●Anchor the forefinger of your left hand on the object you want to rotat

Edge swipesWith edge swipes you can perform tasks such as changing settings and finding or using apps.Right-edge swipeThe right-edge swipe reveals the

Top-edge swipe and bottom-edge swipeThe top-edge swipe or bottom-edge swipe allows you to open a list of apps available on yourcomputer.1. From the Wi

Using the keyboardWith the keyboard, you can type to select items and perform the same functions as you do by usingtouch gestures. The keyboard also a

Using the action keysAn action key performs an assigned function. The icon on each of the f1 through f12 keys, and thevolume (5), and Sleep (7) keys i

Icon Key Description Increases speaker volume incrementally as long as you hold down the key. Initiates Sleep, which saves your information in the s

Adjusting the volume ... 19Connecting speakers .

Component Descriptionnum lock key Controls the function of the integrated numeric keypad. Press thekey to alternate between the standard numeric funct

6 Managing powerInitiating Sleep and HibernationWindows has two power-saving states, Sleep and Hibernation.●Sleep–The Sleep state is automatically ini

Manually initiating and exiting HibernationYou can enable user-initiated Hibernation and change other power settings and timeouts using PowerOptions i

Although you can shut down the computer with the power button, the recommended procedure is touse the turn off command, as follows:NOTE: If the comput

7 Managing and sharing informationDrives are digital storage devices that help you store, manage, share, and access information. Yourcomputer has an i

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

Inserting and removing a memory cardTo insert a memory card:CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force toi

8 Maintaining peak performanceKeep your computer at peak operating performance using the practices and tools described in thischapter. Start with rout

Go to the HP support website to download the latest versions of HP programs and drivers. For U.S.support, go to http://www.hp.com/go/contactHP. For wo

Cleaning your computerUse the following products to safely clean your computer:● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (

7 Managing and sharing information ... 38Us

Cleaning the keyboard or mouseWARNING! To reduce the risk of electric shock or damage to internal components, do not use avacuum cleaner attachment to

Using security measuresA password is a group of letters, numbers, and symbols that you choose to secure your computerinformation and to protect online

Setting Computer Setup (BIOS) passwordsPassword FunctionAdministrator password ● Must be entered each time you access Computer Setup(BIOS).●If you for

Installing software updatesInstalling Windows updatesUpdates to the operating system and other software may have become available after the computerle

9 Using Computer Setup (BIOS) and HPPC Hardware Diagnostics (UEFI)Computer Setup, or Basic Input/Output System (BIOS), controls communication between

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t

10 Backing up, restoring, and recoveringYour computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Recovery media can also be used to customize the system or restore the factory image if you replacethe hard drive.●Only one set of HP Recovery media c

Using the HP Recovery partition (select models only) ... 57Using HP Recovery media to recover ...

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

To use the Start screen:1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal thecharms.2. Click Settings.3

Using the HP Recovery partition (select models only)The HP Recovery partition (select models only) allows you to perform a system recovery orminimized

Removing the HP Recovery partitionHP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drivespace.IMPORTANT: Af

11 TroubleshootingWireless connection problemsSome possible causes for wireless connection problems include the following:●Wireless device is not turn

If entering a security code is not the problem, you may have a corrupted WLAN connection. Manytimes, Windows can automatically repair a corrupted WLAN

If the computer still cannot connect to a WLAN, restart the wireless router. For details, see the routermanufacturer's instructions.Network statu

Power problemsComputer will not turn on or start1. Shut down the computer.2. Test the AC outlet by connecting a different electrical device to it.3. R

Computer Setup problemsThe computer will not enter Computer SetupIf the computer will not enter Computer Setup when you press f10, press fn+f lock, an

1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapt

Display problemsThe display is blank● Exit Sleep to redisplay the screen image.◦ Press the power button briefly.◦Press a key on the keyboard.◦Press th

Keyboard and mouse problems●Be sure that you are using the keyboard or mouse within range of the receiver.●Be sure that the mouse is not in Suspend mo

4. On the keyboard, press and hold the Connect button (3) for 5 to 10 seconds, until the LED onthe receiver lights up or stops flashing.66 Chapter 11

Audio problemsNo sound is produced● Be sure that you connected powered speakers and that they are turned on.● Adjust the volume, either on the speaker

Software problems●Shut down the computer, and then turn it on again.●Update or reinstall the drivers. See Updating programs and drivers on page 41.●Re

12 SpecificationsOperating specificationsNOTE: To see the electrical ratings, refer to your computer’s ratings label, located on the outside ofthe com

13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you re

IndexAAC adapter light, identifying 10action keysidentifying 31next track or section 32play, pause, resume 32previous 32stop 32using 32antennasNear Fi

audio-out (headphone) 10RJ-45 (network) 8Kkeysfn 31Sleep 31volume 31Windows application 31Windows logo 31LlabelsBluetooth 13regulatory 13serial number

rotating 28scrolling 27tapping 26Touch screen, using 26traveling with the computer 13troubleshooting 59audio functions 67computer is not responding62c

Fun things to do●You know that you can watch a YouTube video on the computer. But did you know that you canalso connect your computer to a digital set

More HP resourcesYou have already used Setup Instructions to turn on the computer and locate this guide. To locateresources that provide product detai