HP Compaq dc5000S Technical Information

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service reference guide
hp compaq business desktop dc5000 series
2nd edition
This document provides information on the removal and replacement of all
parts as well as information on troubleshooting, Desktop Management, setup
utilities, PATA drives, safety, routine care, connector pin assignments, POST
error messages, and diagnostic indicator lights.
Document Part Number 360201-002
Seitenansicht 0
1 2 3 4 5 6 ... 179 180

Inhaltsverzeichnis

Seite 1 - 2nd edition

service reference guidehp compaq business desktop dc5000 series2nd editionThis document provides information on the removal and replacement of all par

Seite 2

1–2 360201-002 Service Reference Guide, dc5000Installing the Operating System1.1 HP SoftwareThe Microsoft Windows XP Professional operating system is

Seite 3 - Service Reference Guide

7–6 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.5 Front Drive Bezels 1. Prepare the

Seite 4 - 2nd Edition (April 2004)

Service Reference Guide, dc5000 360201-002 7–7Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.6 M emor y ModulesÄCAUTION: The mem

Seite 5 - Contents

7–8 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis✎The computer automatically recognize

Seite 6

Service Reference Guide, dc5000 360201-002 7–9Removal and Replacement Procedures— Small Form Factor (SFF) Chassis6. If you are removing an expansion c

Seite 7

7–10 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) ChassisTo install a PCI expansion card:1. P

Seite 8

Service Reference Guide, dc5000 360201-002 7–11Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8 D r ivesThe computer supports up

Seite 9

7–12 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.2 Cable RoutingÄCAUTION: The dri

Seite 10 - 1.1 HP Software

Service Reference Guide, dc5000 360201-002 7–13Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.3 Optical Drive ÄCAUTION: All re

Seite 11

7–14 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) ChassisTo replace the drive:1. Install two

Seite 12 - 2.2 Computer Setup Utilities

Service Reference Guide, dc5000 360201-002 7–15Removal and Replacement Procedures— Small Form Factor (SFF) Chassis3. Raise the Easy Access drive bay t

Seite 13

Service Reference Guide, dc5000 360201-002 2–12Setup Utilities and Diagnostics FeaturesSetup Utilities (F10) and diagnostic features provide informati

Seite 14 - 2.2.2 Computer Setup Menu

7–16 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.4 External 3.5-inch Drive 1. Pre

Seite 15

Service Reference Guide, dc5000 360201-002 7–17Removal and Replacement Procedures— Small Form Factor (SFF) Chassis✎When replacing the drive, transfer

Seite 16

7–18 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.5 Primar y H ard Drive 1. Prepa

Seite 17

Service Reference Guide, dc5000 360201-002 7–19Removal and Replacement Procedures— Small Form Factor (SFF) Chassis6. Press and hold the drive release

Seite 18

7–20 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.9 Fro n t I/O Devices 1. Prepare

Seite 19

Service Reference Guide, dc5000 360201-002 7–21Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.10 Power Switch Assembly 1. Prepar

Seite 20

7–22 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.11 Sys t em Board 1. Prepare the c

Seite 21

Service Reference Guide, dc5000 360201-002 7–23Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.12 C h assis Fan 1. Prepare the co

Seite 22 - 2.3 Diagnostics for Windows

7–24 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.13 B a t te r yThe battery that c

Seite 23

Service Reference Guide, dc5000 360201-002 7–25Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.13.1 Type 1 B at te r y Hol der1.

Seite 24

2–2 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.2 Computer Setup UtilitiesUse Computer Setup Utilities (F10)

Seite 25

7–26 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.13.2 Type 2 B at ter y H ol d er1.

Seite 26 - 2.4 Configuration Record

Service Reference Guide, dc5000 360201-002 7–27Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.14 Processor and Heatsink1. Prepar

Seite 27 - 2.6 Protecting the Software

7–28 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.15 S peaker 1. Prepare the comput

Seite 28 - 2.7 Restoring the Software

Service Reference Guide, dc5000 360201-002 7–29Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.16 Power Supply ÅWARNING: Voltage

Seite 29 - Desktop Management

7–30 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) ChassisWhen installing the power supply, re

Seite 30

Service Reference Guide, dc5000 360201-002 A–1AConnector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation c

Seite 31 - 3.3.3 System Software Manager

A–2 360201-002 Service Reference Guide, dc5000Connector Pin AssignmentsEthernet RJ-45Connector and Icon Pin Signal1 2 3 4(+) Transmit Data (-) Transmi

Seite 32 - 3.4 ROM Flash

Service Reference Guide, dc5000 360201-002 A–3Connector Pin AssignmentsParallel InterfaceConnector and IconPin Signal Pin Signal Pin Signal1 2 3Strobe

Seite 33 - 3.4.3 FailSafe Boot Block ROM

A–4 360201-002 Service Reference Guide, dc5000Connector Pin AssignmentsHeadphoneConnector and Icon (1/8" miniphone) Pin Signal1 (Tip) Audio_Left2

Seite 34 - 3.4.5 Dual-State Power Button

Service Reference Guide, dc5000 360201-002 A–5Connector Pin AssignmentsUltra SCSIConnector and IconPin Signal Pin Signal Pin Signal Pin Signal1-11 12

Seite 35 - 3.4.7 World Wide Web Site

Service Reference Guide, dc5000 360201-002 2–3Setup Utilities and Diagnostics Features2.2.1 Using Computer Setup (F10) Utilities Computer Setup can be

Seite 36

A–6 360201-002 Service Reference Guide, dc5000Connector Pin AssignmentsATA/ATAPI (IDE) Standard Drive CableConnectorPin Signal Pin Signal Pin Signal1

Seite 37

Service Reference Guide, dc5000 360201-002 B–1BPower Cord Set RequirementsThe voltage select switch feature on the computer permits it to operate from

Seite 38 - 3.5.1 Password Security

B–2 360201-002 Service Reference Guide, dc5000Power Cord Set Requirements Power Cord Set RequirementsCountry-Specific RequirementsAdditional requireme

Seite 39 - Entering a Setup Password

Service Reference Guide, dc5000 360201-002 C–1CPOST Error MessagesAn error message results if the Power-On Self-Test (POST) encounters a problem. This

Seite 40

C–2 360201-002 Service Reference Guide, dc5000POST Error Messages163-Time & Date Not SetInvalid time or date in configuration memory. RTC (real-ti

Seite 41 - Clearing Passwords

Service Reference Guide, dc5000 360201-002 C–3POST Error Messages214-DIMM Configuration WarningPopulated DIMM Configuration is unbalanced.2 DIMMS - Fo

Seite 42 - 3.5.4 DriveLock

C–4 360201-002 Service Reference Guide, dc5000POST Error Messages501-Display Adapter FailureGraphics display controller.Reseat the graphics card (if a

Seite 43 - DriveLock Applications

Service Reference Guide, dc5000 360201-002 C–5POST Error Messages660-Display Cache is Detected UnreliableIntegrated video controller display cache not

Seite 44

C–6 360201-002 Service Reference Guide, dc5000POST Error Messages1201-System Audio Address Conflict DetectedDevice IRQ address conflicts with another

Seite 45 - 3.5.7 Cable Lock Provision

Service Reference Guide, dc5000 360201-002 C–7POST Error MessagesInvalid Electronic Serial Number.Electronic serial number has become corrupted.Run Co

Seite 46 - 3.6.3 Thermal Sensor

2–4 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.2.2 Computer Setup Menu.Heading Option DescriptionFile System

Seite 47 - 4.2 Ultra ATA Cables

C–8 360201-002 Service Reference Guide, dc5000POST Error Messages

Seite 48 - Two-Drive Cable

Service Reference Guide, dc5000 360201-002 D–1DTroubleshooting Without DiagnosticsPreliminary ChecklistThis section describes some simple, preliminary

Seite 49 - 4.3.1 Device Classes

D–2 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Minor ProblemsSolving Minor Problems Problem Cause Possible S

Seite 50

Service Reference Guide, dc5000 360201-002 D–3Troubleshooting Without DiagnosticsComputer powered off automatically and the Power LED flashes Red two

Seite 51

D–4 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Power Supply ProblemsSolving Power Supply Problems Problem Ca

Seite 52 - 4.4 SMART

Service Reference Guide, dc5000 360201-002 D–5Troubleshooting Without DiagnosticsSolving Diskette ProblemsSolving Diskette Problems Problem Cause Solu

Seite 53 - 4.5 Drive Capacities

D–6 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Hard Drive ProblemsDiskette drive cannot read a diskette.Disk

Seite 54

Service Reference Guide, dc5000 360201-002 D–7Troubleshooting Without DiagnosticsThe system may not have automatically recognized a newly installed de

Seite 55 - Disassembly Preparation

D–8 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsHard drive boot disabled in Computer Setup.Run Computer Setup and ena

Seite 56

Service Reference Guide, dc5000 360201-002 D–9Troubleshooting Without DiagnosticsSolving Display ProblemsSolving Display Problems Problem Cause Soluti

Seite 57 - 5.2.1 Generating Static

Service Reference Guide, dc5000 360201-002 2–5Setup Utilities and Diagnostics FeaturesStorage (continued)Device Configuration (continued)Drive Type (c

Seite 58 - 5.2.4 Grounding the Work Area

D–10 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsPower LED flashes Red six times, once every second, followed by a tw

Seite 59 - 5.3 Routine Care

Service Reference Guide, dc5000 360201-002 D–11Troubleshooting Without DiagnosticsHigh pitched noise coming from inside a flat panel monitor.Brightnes

Seite 60 - 5.3.5 Cleaning the Mouse

D–12 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Audio ProblemsSolving Audio Problems Problem Cause SolutionS

Seite 61 - 5.4 Service Considerations

Service Reference Guide, dc5000 360201-002 D–13Troubleshooting Without DiagnosticsNoise or no sound comes out of the speakers or headphones.1. If usin

Seite 62 - 5.4.5 Hard Drives

D–14 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Printer ProblemsSolving Printer Problems Problem Cause Solut

Seite 63 - Microtower (µT) Chassis

Service Reference Guide, dc5000 360201-002 D–15Troubleshooting Without DiagnosticsSolving Keyboard and Mouse ProblemsSolving Keyboard ProblemsProblem

Seite 64

D–16 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Hardware Installation ProblemsYou may need to reconfigure th

Seite 65 - 6.2.2 Installing a Padlock

Service Reference Guide, dc5000 360201-002 D–17Troubleshooting Without DiagnosticsPower LED flashes Red five times, once every second, followed by a t

Seite 66 - 6.3 Access Panel

D–18 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Network ProblemsThese guidelines do not discuss the process

Seite 67 - 6.4 Front Bezel

Service Reference Guide, dc5000 360201-002 D–19Troubleshooting Without DiagnosticsDiagnostics passes, but the computer does not communicate with the n

Seite 68

2–6 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics FeaturesStorage (continued)Options (continued)Primary IDE Controller *Al

Seite 69 - To reinstall the front bezel

D–20 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Memory ProblemsÄCAUTION: For those systems that support ECC

Seite 70 - 6.5 Front Drive Bezels

Service Reference Guide, dc5000 360201-002 D–21Troubleshooting Without DiagnosticsSolving Processor Problems.Solving Processor ProblemsProblem Cause S

Seite 71 - 6.5.2 Diskette Drive Bezel

D–22 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Probl

Seite 72 - 6.6 Memory Modules

Service Reference Guide, dc5000 360201-002 D–23Troubleshooting Without DiagnosticsSolving Drive Key ProblemsSolving Internet Access ProblemsRecording

Seite 73 - 6.7 Expansion Cards

D–24 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsUnable to connect to the Internet. (continued)Cable/DSL service is n

Seite 74 - 6.7.2 PCI Expansion Card

Service Reference Guide, dc5000 360201-002 D–25Troubleshooting Without DiagnosticsInternet takes too long to download Web sites.Modem is not set up pr

Seite 75

D–26 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsFront Panel LEDs and Audible CodesThis section covers the front pane

Seite 76 - 6.8 Drives

Service Reference Guide, dc5000 360201-002 D–27Troubleshooting Without DiagnosticsRed Power LED stays on.ORRed Power LED flashes three times, once eve

Seite 77 - 6.8.2 Removing a Drive

D–28 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsRed Power LED flashes seven times, once every second, followed by a

Seite 78 - Releasing the Drives

Service Reference Guide, dc5000 360201-002 E–1ESystem Board and Riser Board Reference DesignatorsThese reference designators are used on the HP Compaq

Seite 79 - 6.8.3 Installing a Drive

Service Reference Guide, dc5000 360201-002 2–7Setup Utilities and Diagnostics FeaturesSecurity (continued)Password Options (This selection will appear

Seite 80

E–2 360201-002 Service Reference Guide, dc5000System Board and Riser Board Reference Designators

Seite 81 - Connecting Hard Drive Cables

Service Reference Guide, dc5000 360201-002 F–1FMemoryAMD-Based SystemsComputers equipped with AMD-based processors come with Double Data Rate-Synchron

Seite 82 - 6.9 Chassis Fan

F–2 360201-002 Service Reference Guide, dc5000MemoryThe following processor bus frequencies are required for the system to run at the supported memory

Seite 83

Service Reference Guide, dc5000 360201-002 F–3MemoryThe system will automatically operate in single channel mode or a higher-performing dual channel m

Seite 84 - 6.11 Front I/O Devices

F–4 360201-002 Service Reference Guide, dc5000Memory

Seite 85 - 6.12 Power Switch Assembly

Service Reference Guide, dc5000 360201-002 Index-1Index4-pin power pin assignments A–620-pin power pin assignments A–63.5" drive bezel, µT remova

Seite 86

Index-2 360201-002 Service Reference Guide, dc5000Indexinstalling 2–13Menu Bar 2–14overview 2–12running tests 2–15disassembly preparationµT 6–1SFF 7–1

Seite 87 - 6.13 Processor and Heatsink

Service Reference Guide, dc5000 360201-002 Index-3Indexinvalid system ROM 3–5IR transceiver. See infrared (IR) transceiverJjumperresetting password 3–

Seite 88 - 6.14 System Board

Index-4 360201-002 Service Reference Guide, dc5000IndexPCI expansion cardµT removal and replacement 6–12SFF removal and replacement 7–8POST (Power-On

Seite 89 - 6.15 Battery

Service Reference Guide, dc5000 360201-002 Index-5IndexSFF speaker 7–28SFF system board 7–22required tools and software 5–7resetting password jumper 3

Seite 90 - 6.15.1 Type 1 Battery Holder

2–8 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics FeaturesSecurity (continued)Restore Master Boot Record*Restores the back

Seite 91 - 6.15.2 Type 2 Battery Holder

Index-6 360201-002 Service Reference Guide, dc5000IndexSystem Software Manager (SSM) 3–3Ttimeouts, setting 3–7tools, required 5–7UUltra SCSI pin assig

Seite 92 - 6.15.3 Type 3 Battery Holder

Service Reference Guide, dc5000 360201-002 2–9Setup Utilities and Diagnostics FeaturesAdvanced** Power-On Options Allows you to set:POST mode (QuickB

Seite 94 - 6.17 Power Supply

2–10 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics FeaturesAdvanced** (continued)Power-On Options (continued)Allows you to

Seite 95

Service Reference Guide, dc5000 360201-002 2–11Setup Utilities and Diagnostics FeaturesAdvanced* (continued)Device options Allows you to set: Printer

Seite 96 - 7.2.1 Cable Lock

2–12 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.3 Diagnostics for WindowsThe Diagnostics for Windows (DFW) ut

Seite 97 - 7.2.2 Pa d loc k

Service Reference Guide, dc5000 360201-002 2–13Setup Utilities and Diagnostics Features2.3.2 Installing Diagnostics for Windows If Diagnostics for Win

Seite 98 - 7.3 Com puter Access Pan el

2–14 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features4. Review, print, and/or save this information as desired.❏ To

Seite 99 - 7.4 Front Bezel

Service Reference Guide, dc5000 360201-002 2–15Setup Utilities and Diagnostics Features Help—Contents, How to use Help, About2.3.4 Running Diagnostic

Seite 100 - 7.5 Front Drive Bezels

2–16 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features8. To print a test report:❏ If the report is on the Log tab, se

Seite 101 - 7.6 M emor y Modules

Service Reference Guide, dc5000 360201-002 2–17Setup Utilities and Diagnostics Features3. To save the information in the left or right window, select

Seite 102 - 7.7 PCI Expansion Card

2–18 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.7 Restoring the Software The Windows operating system and sof

Seite 103

Service Reference Guide, dc5000 360201-002 3–13Desktop ManagementHP Intelligent Manageability provides standards-based solutions for managing and cont

Seite 104

Service Reference GuideHP Compaq Business Desktop dc5000 Series2nd Edition Document Part Number: 360201-002April 2004

Seite 105 - 7.8 D r ives

3–2 360201-002 Service Reference Guide, dc5000Desktop Management3.2 Remote System InstallationRemote System Installation allows you to start and set

Seite 106 - 7.8.2 Cable Routing

Service Reference Guide, dc5000 360201-002 3–3Desktop Management Deployment and Migration❏ Windows 2000/XP migration❏ System deployment❏ Personality

Seite 107 - 7.8.3 Optical Drive

3–4 360201-002 Service Reference Guide, dc5000Desktop ManagementYou create your own profile to ensure that you only receive the information relevant t

Seite 108

Service Reference Guide, dc5000 360201-002 3–5Desktop Management3.4.3 FailSafe Boot Block ROMThe FailSafe Boot Block ROM allows for system recovery in

Seite 109

3–6 360201-002 Service Reference Guide, dc5000Desktop Management3.4.4 Replicating the SetupThis procedure gives an administrator the ability to quickl

Seite 110

Service Reference Guide, dc5000 360201-002 3–7Desktop ManagementAfter configuring the power button to function as a suspend button, press the power bu

Seite 111

3–8 360201-002 Service Reference Guide, dc5000Desktop Management Pre-boot Execution (PXE) support3.5 Asset Tracking and SecurityAsset tracking featu

Seite 112 - 7.8.5 Primar y H ard Drive

Service Reference Guide, dc5000 360201-002 3–9Desktop ManagementDriveLock Prevents unauthorized access to the data on specific hard drives. This featu

Seite 113

3–10 360201-002 Service Reference Guide, dc5000Desktop Management3.5.1 Password SecurityThe power-on password prevents unauthorized use of the compute

Seite 114 - 7.9 Fro n t I/O Devices

Service Reference Guide, dc5000 360201-002 3–11Desktop ManagementEntering a Power-On PasswordTo enter a power-on password, complete the following step

Seite 115 - 7.10 Power Switch Assembly

© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, MS-DOS, Wi

Seite 116 - 7.11 Sys t em Board

3–12 360201-002 Service Reference Guide, dc5000Desktop Management3. When the key icon appears, type your current password, a slash (/) or alternate de

Seite 117 - 7.12 C h assis Fan

Service Reference Guide, dc5000 360201-002 3–13Desktop ManagementNational Keyboard Delimiter CharactersEach keyboard is designed to meet country-speci

Seite 118 - 7.13 B a t te r y

3–14 360201-002 Service Reference Guide, dc5000Desktop Management✎The password jumper is green so that it can be easily identified. For assistance loc

Seite 119

Service Reference Guide, dc5000 360201-002 3–15Desktop ManagementUsing DriveLockThe DriveLock option appears under the Security menu in Computer Setup

Seite 120

3–16 360201-002 Service Reference Guide, dc5000Desktop Management3.5.5 Master Boot Record SecurityThe Master Boot Record (MBR) contains information ne

Seite 121 - 7.14 Processor and Heatsink

Service Reference Guide, dc5000 360201-002 3–17Desktop ManagementUpon entering Computer Setup, you must Save the MBR of the current bootable disk; o

Seite 122 - 7.15 S peaker

3–18 360201-002 Service Reference Guide, dc5000Desktop Management3.5.8 Fingerprint Identification TechnologyEliminating the need to enter user passwor

Seite 123 - 7.16 Power Supply

Service Reference Guide, dc5000 360201-002 4–14Ultra ATA Drive Guidelines and Features4.1 Ultra ATA JumpersUltra ATA drives are configured by means of

Seite 124

4–2 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and FeaturesSingle-Drive CableTwo-Drive CableOn a two-drive cable, the Drive/

Seite 125 - Connector Pin Assignments

Service Reference Guide, dc5000 360201-002 4–3Ultra ATA Drive Guidelines and Features4.3.1 Device ClassesIn order to determine the best drive attach s

Seite 126 - Ethernet AUI

Sercice Reference Guide., dc5000 360201-002 iiiContents1 Installing the Operating System1.0.1 Installing or Upgrading Device Drivers . . . . . . . .

Seite 127 - Microphone

4–4 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and FeaturesThe attach sequence rule may also be stated in table format:The r

Seite 128 - Line-Out Audio

Service Reference Guide, dc5000 360201-002 4–5Ultra ATA Drive Guidelines and FeaturesExample 1: Three Device Installation SampleA system has three dev

Seite 129 - External Infrared Transceiver

4–6 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and Features*If there are three or more devices, two or more of which are har

Seite 130 - 4-Pin Power (for CPU)

Service Reference Guide, dc5000 360201-002 4–7Ultra ATA Drive Guidelines and Features4.5 Drive CapacitiesThe combination of the file system and the op

Seite 131 - Power Cord Set Requirements

4–8 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and Features

Seite 132 - Country-Specific Requirements

Service Reference Guide, dc5000 360201-002 5–15Identifying the Chassis, Routine Care, and Disassembly PreparationThis chapter provides general service

Seite 133 - POST Error Messages

5–2 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.1.2 Small Form Factor (SFF)

Seite 134

Service Reference Guide, dc5000 360201-002 5–3Identifying the Chassis, Routine Care, and Disassembly Preparation5.2 Electrostatic Discharge Informatio

Seite 135

5–4 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.2.3 Personal Grounding Methods and E

Seite 136

Service Reference Guide, dc5000 360201-002 5–5Identifying the Chassis, Routine Care, and Disassembly Preparation Static awareness labels Wrist strap

Seite 137

Service Reference Guide, dc5000 360201-002 ivContents 3.4.7 World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 138

5–6 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.3.3 Cleaning the KeyboardFollow all

Seite 139

Service Reference Guide, dc5000 360201-002 5–7Identifying the Chassis, Routine Care, and Disassembly Preparation5.4 Service ConsiderationsListed below

Seite 140

5–8 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.4.4 Cables and ConnectorsMost cables

Seite 141 - Preliminary Checklist

Service Reference Guide, dc5000 360201-002 6–16Removal and Replacement Procedures— Microtower (µT) ChassisAdherence to the procedures and precautions

Seite 142 - Solving Minor Problems

6–2 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.2 External Security Devices6.2.1 Installin

Seite 143

Service Reference Guide, dc5000 360201-002 6–3Removal and Replacement Procedures— Microtower (µT) Chassis6.2.2 Installing a Padlock A padlock may be u

Seite 144 - Solving Power Supply Problems

6–4 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.3 Access Panel 1. Prepare the computer for

Seite 145 - Solving Diskette Problems

Service Reference Guide, dc5000 360201-002 6–5Removal and Replacement Procedures— Microtower (µT) Chassis6.4 Front Bezel 1. Prepare the computer for d

Seite 146 - Solving Hard Drive Problems

6–6 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis4. Press down on the upper right corner of th

Seite 147

Service Reference Guide, dc5000 360201-002 6–7Removal and Replacement Procedures— Microtower (µT) ChassisTo reinstall the front bezel,1. Position the

Seite 148

Service Reference Guide, dc5000 360201-002 vContents 5.4.4 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 149 - Solving Display Problems

6–8 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.5 Front Drive Bezels 1. Prepare the compute

Seite 150

Service Reference Guide, dc5000 360201-002 6–9Removal and Replacement Procedures— Microtower (µT) Chassis6.5.2 Diskette Drive Bezel Press the two uppe

Seite 151

6–10 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.6 Memory ModulesÄCAUTION: The memory modul

Seite 152 - Solving Audio Problems

Service Reference Guide, dc5000 360201-002 6–11Removal and Replacement Procedures— Microtower (µT) Chassis6.7 Expansion Cards 6.7.1 Expansion Slot Co

Seite 153

6–12 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.7.2 PCI Expansion Card For preliminary ste

Seite 154 - Solving Printer Problems

Service Reference Guide, dc5000 360201-002 6–13Removal and Replacement Procedures— Microtower (µT) Chassis6. When installing an expansion card, hold t

Seite 155 - Solving Keyboard Problems

6–14 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.8 DrivesThe computer supports up to six dr

Seite 156

Service Reference Guide, dc5000 360201-002 6–15Removal and Replacement Procedures— Microtower (µT) Chassis6.8.2 Removing a Drive 1. Prepare the comput

Seite 157

6–16 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) ChassisDisconnecting Hard Drive Cables Releasing th

Seite 158 - Solving Network Problems

Service Reference Guide, dc5000 360201-002 6–17Removal and Replacement Procedures— Microtower (µT) Chassis6.8.3 Installing a Drive ÄCAUTION: To preven

Seite 159

vi 360201-002 Service Reference Guide, dc5000Contents7.8.2 Cable Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 160 - Solving Memory Problems

6–18 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis3. Reconnect the power and data cables to th

Seite 161 - Solving Processor Problems

Service Reference Guide, dc5000 360201-002 6–19Removal and Replacement Procedures— Microtower (µT) ChassisConnecting Hard Drive Cables 4. Install the

Seite 162

6–20 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.9 Chassis Fan 1. Prepare the computer for

Seite 163 - Solving Drive Key Problems

Service Reference Guide, dc5000 360201-002 6–21Removal and Replacement Procedures— Microtower (µT) Chassis6.10 Front I/O Panel Housing Assembly 1. Pre

Seite 164

6–22 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.11 Front I/O Devices 1. Prepare the compu

Seite 165

Service Reference Guide, dc5000 360201-002 6–23Removal and Replacement Procedures— Microtower (µT) Chassis6.12 Power Switch Assembly 1. Prepare the co

Seite 166

6–24 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis9. Place the switch holder with switch insta

Seite 167

Service Reference Guide, dc5000 360201-002 6–25Removal and Replacement Procedures— Microtower (µT) Chassis6.13 Processor and Heatsink1. Prepare the co

Seite 168

6–26 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.14 System Board 1. Prepare the computer fo

Seite 169 - Designators

Service Reference Guide, dc5000 360201-002 6–27Removal and Replacement Procedures— Microtower (µT) Chassis6.15 BatteryThe battery that comes with your

Seite 170

Service Reference Guide, dc5000 360201-002 1–11Installing the Operating SystemWindows XP Professional is preinstalled on the computer and will be conf

Seite 171 - Intel-Based Systems

6–28 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.15.1 Type 1 Battery Holder1. Lift the batt

Seite 172 - DIMM Sockets

Service Reference Guide, dc5000 360201-002 6–29Removal and Replacement Procedures— Microtower (µT) Chassis6.15.2 Type 2 Battery Holder1. To release th

Seite 173

6–30 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.15.3 Type 3 Battery Holder1. To release th

Seite 174

Service Reference Guide, dc5000 360201-002 6–31Removal and Replacement Procedures— Microtower (µT) Chassis6.16 Speaker 1. Prepare the computer for dis

Seite 175

6–32 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.17 Power SupplyÅWARNING: Voltage is always

Seite 176

Service Reference Guide, dc5000 360201-002 7–17Removal and Replacement Procedures— Small Form Factor (SFF) ChassisAdherence to the procedures and prec

Seite 177

7–2 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.2 External S e curit y Devices7.2.

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Service Reference Guide, dc5000 360201-002 7–3Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.2.2 Pa d loc k A padlock may be use

Seite 179

7–4 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.3 Com puter Access Pan el1. Prepar

Seite 180

Service Reference Guide, dc5000 360201-002 7–5Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.4 Front Bezel 1. Prepare the comput

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