HP Stream Notebook - 11-r005nf (ENERGY STAR) Bedienungsanleitung

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HP Stream Notebook PC
(model numbers 11-r000 through 11-r099)
and HP Stream 11 Pro G2 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
Seitenansicht 0
1 2 3 4 5 6 ... 90 91

Inhaltsverzeichnis

Seite 1 - HP Stream Notebook PC

HP Stream Notebook PC (model numbers 11-r000 through 11-r099) and HP Stream 11 Pro G2 Notebook PCMaintenance and Service GuideIMPORTANT! This document

Seite 2

Category Description HP Stream Notebook PC HP Stream 11 Pro G2 Notebook PCMemory (continued) Supports up to 4.0-GB maximum on-board system memory●4096

Seite 3 - Safety warning notice

Category Description HP Stream Notebook PC HP Stream 11 Pro G2 Notebook PCWireless (continued) Supports the following WLAN modules:●Intel 3165NGWG 1 a

Seite 4

Category Description HP Stream Notebook PC HP Stream 11 Pro G2 Notebook PCKeyboard/pointing devices (continued)Support for modern trackpad gesturesTap

Seite 5 - Table of contents

2 Getting to know your computerLocating hardwareTo find out what hardware is installed on your computer:▲Type device manager in the taskbar search box

Seite 6

DisplayItem Component Description(1) WLAN antennas* (right WLAN antenna on select products only)Send and receive wireless signals to communicate with

Seite 7

ButtonsItem Component Description(1) Power button●When the computer is off, press the button to turn on the computer.●When the computer is on, press t

Seite 8

KeysItem Component Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used

Seite 9 - 1 Product description

LightsItem Component Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The comput

Seite 10

TouchPadItem Component Description(1) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen.(2) Left TouchPad b

Seite 11

Left sideItem Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to

Seite 12

© Copyright 2015 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. DTS, the Symbol, &

Seite 13 - Locating software

Right sideItem Component Description(1) HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible dig

Seite 14

BottomItem Component Description(1) Speakers (2) Produce sound.Bottom 13

Seite 15 - Buttons 7

3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c

Seite 16

Computer major componentsComputer major components 15

Seite 17 - Lights 9

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare p

Seite 18 - TouchPad

Item Component Spare part number For use in the United Kingdom 830788-031 For use in the United States 830788-001 Keyboard/top cover (includes keyb

Seite 19 - Left side

Item Component Spare part numberNOTE: The TouchPad board spare part kit does not include the TouchPad board cable. The TouchPad board cable is availab

Seite 20 - Right side

Item Component Spare part number Equipped with an Intel Celeron N3150 1.60-GHz (SC turbo up to 2.08-GHz) quad core processor (1600-MHz FSB, 2.0-MB L2

Seite 21 - Bottom 13

Item Component Spare part number Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core processor (1600-MHz FSB, 2.0-MB L2

Seite 22 - 3 Illustrated parts catalog

Display assembly subcomponentsItem Component Spare part number(1) Display bezel screw covers – available in the Rubber Kits and included in all displa

Seite 23 - Computer major components

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

Seite 24

Item Component Spare part number In cobalt blue finish for use only on HP Stream Notebook PC computer models 830771-001 In violet purple finish for

Seite 25 - Computer major components 17

Component Spare part numberHP 65-W 3-pin-to-standard-connector cable 414135-001HP business backpack 718548-001HP essential top load case 679921-001HP

Seite 26

Component Spare part numberFor use in Italy 213352-008For use in Japan 349756-003For use in North America 213349-009For use in the People’s Republic o

Seite 27 - Computer major components 19

4 Removal and replacement preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●

Seite 28

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of

Seite 29

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Seite 30 - Miscellaneous parts

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Seite 31 - Miscellaneous parts 23

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Seite 32

5 Removal and replacement proceduresCAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing

Seite 33 - Service considerations

Description Spare part number Description Spare part numberFor use in Bulgaria 830802-261 For use in Romania 830802-271For use in Canada 830802-DB1 Fo

Seite 34 - Drive handling

iv Safety warning notice

Seite 35 - Grounding guidelines

3. Remove the eleven Phillips PM2.0×5.7 screws (3) that secure the keyboard/top cover to the bottom cover.4. Turn the computer right side up with the

Seite 36

8. Disconnect the battery cable from the system board. cad edit-zoom out for more perspective9. Release the zero insertion force (ZIF) connector (1) t

Seite 37

12. Remove the keyboard/top cover (4).13. Remove the keyboard/top cover.Reverse this procedure to install the keyboard/top cover.34 Chapter 5 Remova

Seite 38 - Keyboard/top cover

TouchPad boardNOTE: The TouchPad board spare part kit does not include the TouchPad board cable. The TouchPad board cable is available using spare par

Seite 39

5. Remove the TouchPad board (4) and cable.Reverse this procedure to install the TouchPad board.Power button boardNOTE: The power button board spare p

Seite 40

4. Remove the power button board (3) and cable.Reverse this procedure to install the power button board.SpeakersDescription Spare part numberSpeakers

Seite 41

4. Remove the speakers (4).Reverse this procedure to install the speakers.RTC batteryDescription Spare part numberRTC battery (includes cable and doub

Seite 42

2. Detach the RTC battery (2) from the battery. (The RTC battery is attached to the battery with double-sided adhesive.) cad edit-visible line on bott

Seite 43 - TouchPad board

4. Remove the six Phillips PM2.0×3.3 screws (4) that secure the battery to the bottom cover.5. Slide the battery (5) up and back.6. Remove the battery

Seite 44 - Power button board

WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only on HP Stream 11

Seite 45 - Speakers

Table of contents1 Product description ...

Seite 46 - RTC battery

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna is not connected to the terminal on the W

Seite 47 - Description Spare part number

WWAN moduleNOTE: This section applies only to HP Stream Notebook PC computer models.Description Spare part numberHP lt4110 LTE/HSPA+ 4G Module 750098-

Seite 48

3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WWAN antenna is not connected to the terminal on the W

Seite 49 - WLAN module

Power connector cableDescription Spare part numberPower connector cable 743480-002Before removing the power connector cable, follow these steps:1. Shu

Seite 50

Connector boardNOTE: The connector board spare part kit does not include the connector board cable. The connector board cable is available using spare

Seite 51 - WWAN module

4. Remove the connector board (4).Reverse this procedure to install the connector board.Heat sinkDescription Spare part numberHeat sink (includes repl

Seite 52

2. Remove the heat sink (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components e

Seite 53 - Power connector cable

System boardNOTE: The system board spare part kit includes an HDMI port, micro-SD card reader slot, USB port, WLAN slot, and replacement thermal mater

Seite 54 - Connector board

Description Spare part numberEquipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core processor (1600-MHz FSB, 2.0-MB L2 cach

Seite 55 - Heat sink

4. Disconnect the speaker cable (4) from the system board.5. Remove the four Philllips PM2.0×3.3 screws (1) that secure the system board to the bottom

Seite 56

Speakers ...

Seite 57 - System board

Display assemblyNOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individ

Seite 58

8. Release the power connector cable (2) from the right hinge area.9. Remove the display assembly (3).10. If it is necessary to replace the display be

Seite 59

b. Remove the two Phillips PM2.0×2.2 broad head screws (2) that secure the display bezel to the display assembly.c. Flex the inside edges of the top e

Seite 60 - Display assembly

c. Remove the webcam/microphone module (3).The webcam/microphone module is available using spare part numbers 832675-001 (for use only on HP Stream 11

Seite 61

CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to

Seite 62

c. Remove the display hinges (3).The display hinges are included in the Display Hinge Kit, spare part numbers 832570-001 (for use only on HP Stream 11

Seite 63

c. Remove the display panel cable (3).The display panel cable is available using spare part numbers 832755-001 (for use only on HP Stream 11 Pro G2 No

Seite 64

c. Remove the WWAN antenna cables and transceivers (3).The WWAN antenna cables and transceivers are available using spare part number 830775-001.16. I

Seite 65

6 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the

Seite 66

Click the question mark icon in the taskbar.2. Select My PC, and then select Specifications.– or –▲Use Setup Utility (BIOS).To use Setup Utility (BIOS

Seite 67

11 Power cord set requirements ...

Seite 68 - 6 Using Setup Utility (BIOS)

4. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.5. Complete the installation by following

Seite 69 - Downloading a BIOS update

7 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnosti

Seite 70

Download any version of UEFI for a specific product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displaye

Seite 71

8 Specifications Metric U.S.Computer dimensionsWidth 30.0 cm 11.8 inDepth 20.6 cm 8.1 inHeight 1.8 cm 0.7 inWeight 1.2 kg 2.6 lbsInput power RatingOp

Seite 72

9 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pro

Seite 73 - 8 Specifications

You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 67.●If your comp

Seite 74

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM

Seite 75 - Using Windows tools

website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not

Seite 76 - Restore and recovery

Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o

Seite 77

Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d

Seite 79

10 Statement of VolatilityNOTE: This chapter applies only to HP Stream 11 Pro G2 Notebook PC computer models.The purpose of this document is to provid

Seite 80 - 10 Statement of Volatility

i. Reboot the system. If the system has a Trusted Platform Module and/or fingerprint sensor, one or two prompts will appear: one to clear the TPM and

Seite 81

Non-volatile memory usageNon Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed

Seite 82 - Non-volatile memory usage

Non Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of t

Seite 83 - Non-volatile memory usage 75

Non Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of t

Seite 84 - Questions and answers

5. What is meant by “Restore the nonvolatile memory found in Intel-based system boards?”This relates to clearing the Real Time Clock (RTC) CMOS memory

Seite 85

11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fr

Seite 86

Country/region Accredited agency Applicable note numberSouth Korea EK 4Sweden CEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United

Seite 87

12 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

Seite 88 - 12 Recycling

IndexSymbols/Numerics3D camera 665-W 3-pin-to-standard-connector cable, spare part number 23AAC adapter dongle, spare part number 23AC adapter, spare

Seite 89

1 Product descriptionCategory Description HP Stream Notebook PC HP Stream 11 Pro G2 Notebook PCProduct Name HP Stream Notebook PC (model numbers 11-r0

Seite 90

HP Recovery mediacreating 66recovery 69HP Recovery partitionrecovery 69removing 71Iinternal display switch 6Jjacksaudio-in 11audio-out 11headphone 11m

Seite 91

speakerslocation 13removal 37spare part number 18, 37storage, product description 2supported discs, recovery 67system boardremoval 49spare part number

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