HP Chromebook 11 G5 Education EditionMaintenance and Service GuideIMPORTANT! This document is intended for HP authorized service providers only.
ButtonItem Component Description(1) Power button●When the computer is o, press the button to turn on the computer.●When the computer is in the Sleep
TouchPadComponent DescriptionTouchPad zone Moves the on-screen pointer and selects or activates items on the screen.TouchPad 5
Left sideItem Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to
Right sideItem Component Description(1) Power light●White: Computer is on.●Blinking white: Computer is in Sleep mode.●O: The computer is o.(2) Audio
BottomComponent DescriptionSpeakers (2) Produce sound.8 Chapter 2 External component identication
3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c
Computer major componentsItem Component Spare part number(1) Display assembly: The TouchScreen display is spared as an entire assembly. The non-TouchS
Item Component Spare part number(2) Keyboard/top cover (includes keyboard cable): For use in Belgium 917442-A41 For use in Canada 917442-DB1 For us
Item Component Spare part number(9) Connector board (includes cable) 917436-001(10) Base enclosure: In Jack Black nish 917426-001 In electric green
Item Component Spare part number(3) 11.6-in, HD, AntiGlare, (1366×768), WLED, SVA, eDP, slim non-TouchScreen display panel 912370-003(4) Display Hinge
© Copyright 2017 HP Development Company, L.P.Product noticeBluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel a
Miscellaneous partsComponent Spare part numberAC adapter:65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) 714657-00145-W HP Smart AC adapter (non-PFC, R
4 Removal and replacement preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
5 Removal and replacement proceduresCAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing
To install the rubber feet, remove the protective backing from the rubber feet and install them in the locations indicated in the above illustration.K
2. Remove the eleven Phillips PM1.9×6.7 screws (2) that secure the keyboard/top cover to the base enclosure.3. Turn the computer right side up with th
7. Slide the keyboard/top cover (3) forward until the battery, TouchPad, and keyboard cables are accessible.8. Disconnect the battery cable from the s
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you
9. Release the zero insertion force (ZIF) connector (1) to which the TouchPad cable is attached, and then disconnect the TouchPad cable (2) from the s
11. Remove the keyboard/top cover.NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board compon
TouchPad boardDescription Spare part numberTouchPad board (includes the cable and double-sided adhesive) 917437-001Before removing the TouchPad board,
BatteryDescription Spare part numberBattery (3-cell, 44-WHr, 4.08-AHr, Li-ion; includes cable) 918669-855Before removing the battery, follow these ste
Connector boardDescription Spare part numberConnector board (includes cable) 917436-001Before removing the connector board, follow these steps:1. Shut
WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter (non-vPro) 860883-001CAUTION
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna is not connected to the terminal on the W
Power connector cableDescription Spare part numberPower connector cable 920842-001Before removing the power connector cable, follow these steps:1. Shu
System boardNOTE: The system board spare part kit includes replacement thermal material. Replacement thermal pads are also available in the Thermal Pa
4. Disconnect the speaker cable (4) from the system board.5. Remove the two Philllips PM2.5×3.7 broad head rmware screws (1) that secure the system b
iv Safety warning notice
7. Remove the system board (3).Reverse this procedure to install the system board.34 Chapter 5 Removal and replacement procedures
SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cables) 917440-001Before removing the speakers, follow these st
Display assemblyThe TouchScreen display is spared as an entire assembly. The non-TouchScreen display is spared at the subcomponent level. For non-Touc
6. Remove the display assembly (2).7. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the two d
b. Remove the two Phillips PM1.9×2.3 screws (2) that secure the display bezel to the display assembly.c. Flex the inside edges of the top edge (1), th
c. Remove the webcam/microphone module (3).d. Remove the webcam/microphone module.The webcam/microphone module is available using spare part number 92
b. Lift the top edge of the display panel (2) and swing it up and forward until it rests upside down in front of the display enclosure.c. Release the
10. If it is necessary to replace the display panel cable:a. Release the display panel cable from the retention clip (1) built into the left hinge.b.
d. Remove the display panel bracket (5).The display panel bracket is available using spare part number 917435-001.Reverse this procedure to reassemble
6 Specications Metric U.S.Computer dimensionsWidth 30.0 cm 11.8 inDepth 20.7 cm 8.1 inHeight 2.1 cm 0.8 inWeight (computer model equipped with a Tou
Table of contents1 Product description ...
7 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fro
Country/region Accredited agency Applicable note numberSouth Korea EK 4Sweden CEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United
8 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household
IndexAAC adapter, spare part numbers 14antennalocation 3audio-in jack 7audio-out jack 7Bbase enclosure, spare part numbers 12batteryremoval 27spare pa
power requirements, product description 1, 2processor, product description 1product descriptionchipset 1display panel 1external media card 1graphics 1
System board ... 32S
1 Product descriptionCategory DescriptionProduct Name HP Chromebook 11 G5 Education EditionProcessor Intel® Celeron™ N3060 1.60-GHz (turbo up to 2.48-
Category DescriptionPower requirements (continued)Support for a 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) and a 45-W HP Smart AC adapter (non-PFC
2 External component identicationDisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.
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