HP Photosmart C4200 All-in-One seriesWindows Help
2 HP All-in-One overviewUse the HP All-in-One to quickly and easily accomplish tasks such as making a copy,scanning documents, or printing photos from
• The printout has a horizontal band of distortion near the bottom of the page•Colors run into each other on the printout•Printouts or copies have hor
paper. If you are printing on other types of paper, such as labels or transparencies,check that you have selected the correct paper type in the HP Pho
Colors run into each other on the printoutCause: The print or copy quality setting is set too high for the type of paper loadedin the HP All-in-One.So
Solution: Make sure you have paper loaded correctly.For more information, see:“Load paper” on page 21Cause: The copy or print quality type setting on
For more information on print cartridges, see “Troubleshoot print cartridges”on page 83.Cause: The print quality setting on the HP All-in-One is set t
Solution: If the paper you are using is too fibrous, the ink applied by the HP All-in-One might not fully cover the surface of the paper. Use HP Premi
Cause: More than one type of paper is loaded in the input tray.Solution: Load only one type of paper at a time.Paper is not picked up from the input t
Cause: The wrong type of envelope is loaded.Solution: Do not use shiny or embossed envelopes or envelopes that have claspsor windows.Borderless printi
Solution: Turn the HP All-in-One off, remove any objects that are blocking the printcarriage (including any packing materials), and then turn the HP A
Solution: The printer driver status might have changed to either offline or stopprinting.To check the printer driver status1. In the HP Solution Cente
Label Description11 Rear USB port12 Power connection** Use only with the power adapter supplied by HP.Control panel buttonsLabel Icon Name and Descrip
Some documents take a long time to print. If nothing has printed several minutes afteryou sent a print job to the HP All-in-One, check your computer t
Solution: Turn the HP All-in-One off, remove any objects that are blocking the printcarriage (including any packing materials), and then turn the HP A
Solution: Remove the stack of paper from the input tray, reload the paper, and thenslide the paper width guide inward until it stops at the edge of th
Solution: Make sure the layout of the document you are trying to print fits on a papersize supported by the HP All-in-One.To preview the print layout1
Solution: If the HP All-in-One has only a few sheets remaining, load more paper inthe input tray. If there is plenty of paper in the input tray, remov
Memory card troubleshootingUse this section to solve these memory card problems:•My memory card no longer works in my digital camera•The HP All-in-One
Solution: Check the computer screen for an error message telling you that theimages on the memory card are corrupted.If the file system on the card is
Solution: Turn the HP All-in-One on.Cause: The computer is turned off.Solution: Turn the computer on.Cause: The HP All-in-One is not properly connecte
the HP All-in-One and plugged into a power outlet. Press the On button to turn on theHP All-in-One.Cause: The original is placed incorrectly on the gl
Solution: Load the original print side down on the right front corner of the glass asshown below.Resize to Fit is not working as expectedCause: You ar
Label Icon Name and Description5 Cancel button: Stops a task (such as scanning or copying) orresets settings (such as Quality and Copies).6 Scan butto
Solution: Load the original print side down on the right front corner of the glass asshown below. To copy a photo, position the photo on the glass so
The printout is blankCause: The original is placed incorrectly on the glass.Solution: Load the original print side down on the right front corner of t
Solution: Use photo paper to make borderless copies.Scan troubleshootingUse this section to solve these scan problems:•Scan halts•Scan fails•Scan fail
NOTE: To check to see whether the software is running, right-click on the HPDigital Imaging Monitor icon in the system tray at the far right of the Wi
Solution: Turn off autocropping in the software to retain the page layout.Scanned image shows dotted lines instead of textCause: If you use the Text i
See the documentation that came with Readiris, or whichever OCR software you use,for information on how to select the OCR language.The scan feature do
Mechanism errorCause: The HP All-in-One has a paper jam.Solution: Clear the paper jam.For more information, see:“Clear paper jams” on page 82Cause: Th
• File not found•File format not supported•Invalid file name•Supported file types for the HP All-in-One•File corruptedError reading or writing the fil
Solution: Open the file in another application, and save it in a format that theHP Photosmart software recognizes.For more information, see:“Supported
• Card is not fully inserted•Card is damagedCannot cropCause: The computer does not have enough memory.Solution: Close all unnecessary applications. (
Chapter 210 HP All-in-One overviewHP All-in-One overview
Out of disk spaceCause: There is not enough available memory on your computer to perform thetask.Solution: Close some applications and try the task ag
Solution: Make sure you fully insert the memory card into the appropriate slot onthe HP All-in-One.If the memory card is not inserted properly, the HP
Paper orientation errorCause: Paper in the input tray is in landscape orientation.Solution: Insert paper into the input tray with the short edge forwa
Cause: The print carriage is blocked.Solution: Open the print cartridge door to access the print carriage area. Removeany objects that are blocking th
Solution: If the HP All-in-One is not properly connected to the computer,communication errors can occur. Make sure the USB cable is securely connected
For more information, see:“Communication problems over a USB connection” on page 79Improper shutdownCause: The last time the HP All-in-One was used, i
Print cartridge messagesThe following is a list of print cartridge error messages:•Low on ink•Need alignment or alignment failed•Print cartridge is mi
covering the ink nozzles, carefully remove the tape from the print cartridges. Do nottouch the ink nozzles or the copper-colored contacts.1 Copper-col
To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact
Solution: One or both of the print cartridges are not installed or are installedincorrectly. Remove and reinsert the print cartridges and verify that
3 Find more informationYou can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All
14 HP warranty and supportHewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics:•Warran
If you need to contact HP support, do the following before you call:1. Make sure that:a. The HP All-in-One is plugged in and turned on.b. The specifie
• Messages that appear when the situation occurs• Answers to these questions:• Has this situation happened before?• Can you re-create it?• Did you add
Call HP Korea customer supportPrepare the HP All-in-One for shipmentIf after contacting HP Customer Support or returning to the point of purchase you
To pack the HP All-in-One1. If available, pack the HP All-in-One for shipment by using the original packing materials or thepackaging materials that c
Chapter 14142 HP warranty and supportHP warranty and support
15 Technical informationEnvironmental standards and international regulatory information for the HP All-in-One are providedin this section.This sectio
Energy consumptionThis product is designed to reduce power consumption and save natural resources withoutcompromising product performance. It has been
Disposal of Waste Equipment by Users in Private Households in the EuropeanUnionDisposal of Waste Equipment by Users in Private Households in the Europ
Regulatory noticesThe HP All-in-One meets product requirements from regulatory agencies in your country/region.This section contains the following top
Chapter 312 Find more informationFind more information
Notice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about power cordGeräuschemissionDeclaration of
HP Photosmart C4200 All-in-One series declaration of conformityChapter 15148 Technical informationTechnical information
IndexSymbols/Numerics10 x 15 cm photo paperload 232 pages on 1, print 414 pages on 1, print 414 x 6 inch (10 x 15 cm)borderless photosprint 364 x 6 in
fit to page 57fit to page fails 116Gglassclean 63greeting cards, load 26HHP JetDirect 15HP Photosmart Sharesend images 53HP Solution Center, missingic
print2 or 4 pages on 1 41addresses 44blank printout 110booklet 40borderless fails 104borderless photos 36both sides of page 38cancel job 46cd/dvd labe
speedcopy 55print 32start black 9start color 9stopcopy 58print job 46scan 61support process 137TT-shirt transfers. See iron-ontransferstelephone numbe
4 How do I?This section contains links to commonly performed tasks, such as sharing and printingphotos and optimizing your print jobs.•“How do I make
Chapter 414 How do I?How do I?
5 Connection informationThe HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also shar
Chapter 516 Connection informationConnection information
HP Photosmart C4200 All-in-One series
6 Load originals and load paperYou can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, tr
Choose papers for printing and copyingYou can use different types and sizes of paper in the HP All-in-One. Review the followingrecommendations to get
HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet TransparencyFilmHP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transpar
HP Photo Greeting Cards, HP Premium Photo Cards, and HP Note CardsHP Photo Greeting Cards, Glossy or Matte, HP Premium Photo Cards, and HP NoteCards e
• Iron-On Transfers.• Greeting card paper.• HP CD/DVD tattoo labels.Load paperThis section describes the procedure for loading different types and siz
To load full-size paper1. Slide the paper-width guide to its outermost position.NOTE: If you are using letter or A4 paper or smaller, make sure the tr
3. Insert the stack of paper into the input tray with the short edge forward and the printside down. Slide the stack of paper forward until it stops.C
To load 10 x 15 cm ( 4 x 6 inch) photo paper in the input tray1. Remove all paper from the input tray.2. Insert the stack of photo paper into the far-
To load index cards in the input tray1. Remove all paper from the input tray.2. Insert the stack of cards, print side down, into the far-right side of
3. Slide the paper-width guide inward against the stack of envelopes until it stops.Do not overload the input tray; make sure the stack of envelopes f
HP CD/DVD Tattoo labels▲ Place one sheet of CD/DVD tattoo paper in the input tray with the print side down;slide the CD/DVD tattoo paper forward until
Chapter 628 Load originals and load paperLoad originals and load paper
7 Print from your computerThe HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as
Make the HP All-in-One the default printerYou can set the HP All-in-One as the default printer to use from all software applications.This means that t
5. Click the Features tab.6. In the Resizing Options area, click the appropriate paper size from the Size list.The following table lists the suggested
View the print resolutionThe printer software displays the print resolution in dots per inch (dpi). The dpi variesaccording to the paper type and prin
To change the page orientation1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Ma
To preview your print job1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make su
Create printing shortcutsIn addition to the printing shortcuts that are available in the Printing Shortcuts list, youcan create your own printing shor
• Print using Maximum dpi•Print on both sides of the page•Print a multiple-page document as a booklet•Print multiple pages on a single sheet•Print a m
Contents1 HP Photosmart C4200 All-in-One series Help...52 HP All-in-One overviewT
To print a photo on photo paper1. Remove all paper from the input tray, and then load the photo paper print side down.2. On the File menu in your soft
6. In the Paper Type drop-down list, click More, and then select HP CD/DVD tattoopaper from the list.7. Click OK, and then click Print or OK in the Pr
4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print
Print a multiple-page document as a bookletThe HP All-in-One allows you to print your document as a small booklet, which you canfold and then staple t
10. Follow the instructions that appear on your screen for reloading the paper to print onthe second side, and then click Continue.11. When the entire
7. If you want a border to appear around each page image printed on the sheet of paper,select the Print page borders check box.8. In the Page order li
6. In the Layout Options area, select Front to Back in the Page Order option.NOTE: If you set your document to print on both sides of the page, the Fr
6. In the Paper Type drop-down list, click More, and then select the appropriate papertype.TIP: If you want to make notations on the back of the trans
Print a posterYou can create a poster by printing a document on multiple pages. The HP All-in-Oneprints dotted lines on some pages to indicate where t
To print a Web page1. Make sure you have paper loaded in the input tray.2. On the File menu in your Web browser, click Print.The Print dialog box appe
Perform special print jobs...35Print a borderles
3. Double-click the HP All-in-One icon.TIP: You can also double-click the printer icon in the Windows taskbar.4. Select the print job you want to canc
Chapter 748 Print from your computerPrint
8 Use the photo featuresThe HP All-in-One is equipped with memory card slots which enable you to insert amemory card and begin printing photos from yo
This section contains the following topics:•Print photos•Save photos to your computer•Edit photos using your computer•Share photos with friends and re
6. Press the Copies button until the number of copies you want to print appears on thedisplay.7. Press the Print button.TIP: While the photo is printi
Print photos from the HP Photosmart Software You can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card to
To edit photos1. Insert a memory card into the appropriate slot on the HP All-in-One.The software opens on your computer.2. Click View, and then follo
Chapter 854 Use the photo featuresPhotos
9 Use the copy featuresThe HP All-in-One allows you to produce high-quality color and black-and-white copieson plain or photo paper. You can enlarge o
Make multiple copies of the same originalYou can set the number of copies from the control panel of the HP All-in-One or from theHP Photosmart Softwar
Work with print cartridges...65Handle the print
To make a borderless copy of a photo from the control panel1. Load photo paper in the input tray.NOTE: The HP All-in-One automatically detects the typ
Stop copyingTo stop copying▲ Press Cancel on the control panel.Chapter 958 Use the copy featuresUse the copy features
10 Use the scan featuresScanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anythi
To scan to a computer1. Load your original print side down on the right front corner of the glass.2. Ensure that there are no memory cards inserted in
Stop scanningTo stop scanning▲ Press Cancel on the control panel.Related topics“Control panel buttons” on page 8Stop scanning 61Scan
Chapter 1062 Use the scan featuresScan
11 Maintain the HP All-in-OneThe HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surfa
Clean the lid backingMinor debris can accumulate on the white document backing located underneath the lidof the HP All-in-One.To clean the lid backing
To print a self-test report1. Load letter or A4 unused plain white paper into the input tray.2. Press and hold the Cancel button and then press the St
This section contains the following topics:•Handle the print cartridges•Check the estimated ink levels•Replace the print cartridges•Use a photo print
HP Quick Exchange Service (Japan)...139Call HP Korea customer suppor
Check the estimated ink levelsYou can easily check the ink supply level to determine how soon you might need toreplace a print cartridge. The ink supp
To replace the print cartridges1. Make sure the HP All-in-One is on.CAUTION: If the HP All-in-One is off when you open the print cartridge door toacce
7. Remove the new print cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pi
9. Close the print cartridge door.If you installed a new print cartridge, the HP All-in-One prints a print cartridgealignment page.10. When prompted,
One came with a print cartridge protector, you can use an airtight plastic container toprotect your print cartridge.NOTE: If you use a plastic contain
NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One willnot prompt you to align the print cartridges. The HP All-in-One reme
To clean the print cartridges from the HP Photosmart Software1. Load letter, A4, or legal unused plain white paper into the input tray.2. In the HP So
3. Lightly press down on the print cartridge to release it, and then pull it toward you outof the slot.NOTE: Do not remove both print cartridges at th
NOTE: Clean the area around the ink nozzles only if you continue to see streaksand smudges on your printed pages after you have already cleaned the pr
8. Repeat if necessary for the other print cartridge.9. Gently close the print cartridge door and plug the power cord into the back of theHP All-in-On
1 HP Photosmart C4200 All-in-One series HelpFor information about the HP All-in-One, see:•“HP All-in-One overview” on page 7•“Find more information” o
12 Shop for printing suppliesYou can order HP products, such as recommended types of paper and print cartridges,online from the HP Web site.This secti
3. Click Print Cartridge Ordering Information.The print cartridge reorder numbers appear.4. Click Order Online.HP sends detailed printer information,
13 TroubleshootingThis section contains the following topics:•Troubleshooting tips•Hardware setup troubleshooting•Software installation troubleshootin
• Check the USB cable. If you are using an older cable, it might not be working properly.Try connecting it to another product to see if the USB cable
• Do not reattach the protective tape once it has been removed from the print cartridge.Reattaching the plastic tape might damage the print cartridge.
• Do not combine different paper types and paper sizes in the input tray; the entire stackof paper in the input tray must be the same size and type.•
2. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it from the rollers, checkthe rollers and wheels for tor
2. Reinsert the print cartridge by sliding it forward into the slot. Then push the printcartridge forward until it clicks into the socket.3. Repeat st
To print a self-test report1. Load letter or A4 unused plain white paper into the input tray.2. Press and hold the Cancel button and then press the St
4. Click Clean the Print Cartridges.5. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done.If copy or print
Chapter 16 HP Photosmart C4200 All-in-One series HelpHP Photosmart C4200 All-in-One series Help
To replace the print cartridges1. Make sure the HP All-in-One is on.CAUTION: If the HP All-in-One is off when you open the print cartridge door toacce
7. Remove the new print cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pi
9. Close the print cartridge door.If you installed a new print cartridge, the HP All-in-One prints a print cartridgealignment page.10. When prompted,
4. Turn off the HP All-in-One, wait one minute, then restart it.5. Reinstall the HP All-in-One software.CAUTION: Do not connect the USB cable to the c
Cause: You pressed the On button too quickly.Solution: The HP All-in-One might not respond if you press the On button tooquickly. Press the On button
This section contains the following topics:•When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens•The minimum system checks screen
Solution:To retry the plug and play1. Verify that the control panel overlay is firmly attached, unplug the HP All-in-Onepower cord, and then plug it i
For more information, see:“Uninstall and reinstall the software” on page 94Some of the buttons are missing in the HP Solution CenterCause: The install
To uninstall from a Windows computer, method 11. Disconnect the HP All-in-One from your computer. Do not connect the HP All-in-Oneto your computer unt
1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then startthe Setup program.2. Disconnect the HP All-in-One from your compute
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