User GuiHP Officejet 5700JUIser Guide
Chapter 18 HP Officejet J5700 All-in-One series Help
6. Enter the recipient information, and then click Add to Recipients.NOTE: You can also add recipients from the Phone Book or from the AddressBook. To
Send a fax from the computerYou can load a black-and-white or color document, such as a photo, in the HP All-in-One,then send it as a fax with a cover
9. If you want to include a cover page, do the following:a. From the pop-up menu, choose HP Fax Cover Page.The HP Fax Cover Page dialog box opens.b. F
To send a computer-generated cover page as a single-page fax1. Select the HP Device Manager from the Dock.The HP Device Manager window appears.2. In t
The following resolution settings are available for sending faxes: Fine, Very Fine,Photo, and Standard.• Fine: provides high-quality text suitable for
NOTE: The Lighter / Darker setting applies to black and white faxes only, not colorfaxes.When you exit the Fax menu, this option returns to the defaul
increases phone charges substantially, and you can accept poorer quality in exchangefor reduced charges.Before turning the ECM setting off, consider t
You can receive faxes manually from a phone that is:• Directly connected to the HP All-in-One (on the 2-EXT port)• On the same phone line, but not dir
condition occurs that prevents the HP All-in-One from printing (for example,the HP All-in-One runs out of paper), the HP All-in-One will stop answerin
To delete all the faxes in memory from the control panel▲ Turn off the HP All-in-One by pressing the Power button.All faxes stored in memory will be d
2 Find more informationYou can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All
3. Press until On-Forward or On-Print & Forward appears, and then press OK.• Choose On-Forward if you want to forward the fax to another number
To set the paper size for received faxes from the control panel1. Press Setup.2. Press 4, and then press 4.This selects Basic Fax Setup and then selec
To set the junk fax mode1. Press Setup.2. Press 4, and then press 7.This selects Basic Fax Setup and then selects Junk Fax Blocker Set Up.3. Press 4 t
To remove numbers from the list of junk fax numbers1. Press Setup.2. Press 4, and then press 7.This selects Basic Fax Setup and then selects Junk Fax
This section contains the following topics:•Print fax confirmation reports•Print fax error reports•Print the fax log•Print other reportsPrint fax conf
On Fax Send Prints whenever there is a transmission error.On Fax Receive Prints whenever there is a receiving error.Print the fax logThe fax log enabl
To print reports from the control panel1. Press Setup, and then press 2.This selects Print Report.2. Press to select one of the following, and then p
To stop faxing from the control panel▲ Press Cancel on the control panel to stop a fax you are sending or receiving. If theHP All-in-One does not stop
Chapter 9116 Use the fax features
10 Maintain the HP All-in-OneThe HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surfa
Chapter 210 Find more information
To clean the lid backing1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.NOTE: Depending how long the HP All-in-One is unplugge
cover to access the pick assembly inside the automatic document feeder, clean the rollersor separator pad, and then close the cover.To clean the rolle
To clean the glass strip inside the automatic document feeder1. Turn off the HP All-in-One, and unplug the power cord.NOTE: Depending how long the HP
There is a glass strip under the automatic document feeder.5. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasiveg
Related topicsPrint a self-test reportPrint a self-test reportIf you are experiencing problems with printing, print a self-test report before you repl
Work with print cartridgesTo ensure the best print quality from the HP All-in-One, you will need to perform somesimple maintenance procedures and, whe
NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can causetemporary printing problems, or even permanent damage.Replace the
3. Wait until the print carriage is idle and silent, and then lightly press down on a printcartridge to release it.If you are replacing the tri-color
6. Remove the new print cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pi
8. Close the print cartridge door.9. If you installed a new print cartridge, the print cartridge alignment process begins.10. Make sure you have plain
3 HP All-in-One overviewYou can access many HP All-in-One functions directly, without turning on your computer.You can quickly and easily accomplish t
Use the print cartridge protectorIn some countries/regions, when you purchase a photo print cartridge, you might alsoreceive a print cartridge protect
NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One willnot prompt you to align the print cartridges. The HP All-in-One reme
4. From the Information and Settings pop-up menu, choose Maintain Printer.The Select Printer window appears.5. If the Select Printer dialog box appear
Clean the print cartridge contactsClean the print cartridge contacts only if you get repeated messages on the displayprompting you to check a print ca
7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes.1 Copper-colored contacts2 Ink nozzles (do n
Make sure you have the following materials available:• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart orleave f
8. Repeat if necessary for the other print cartridge.9. Gently close the print cartridge door and plug the power cord into the back of theHP All-in-On
11 TroubleshootingThis section contains the following topics:•Troubleshooting tips•Print quality troubleshooting•Print troubleshooting•Fax troubleshoo
Solution:• Make sure the power cord is firmly connected to both the HP All-in-One and thepower adapter. Plug the power cord into a grounded power outl
Communication problems over a USB connectionIf the HP All-in-One and computer are not communicating with each other, try thefollowing:• Look at the di
Label Description8 Lid backing9 Rear door10 Rear USB port11 Power connection12 1-LINE (fax) and 2-EXT (phone) portsControl panel featuresThe following
For more information on setting up the HP All-in-One and connecting it to your computer,see the Setup Poster that came with the HP All-in-One.Informat
• Always hold photo paper by the edges. Fingerprints on photo paper can reduce printquality.• Do not use paper that is heavily textured. It can cause
2. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it from the rollers, checkthe rollers and wheels for tor
Print cartridge troubleshootingIf you are experiencing problems with printing, you might have a problem with one of theprint cartridges.To troubleshoo
• Ink is not filling the text or graphics completely•The text edges are jagged•The printout has a horizontal band of distortion near the bottom of the
TIP: If the automatic document feeder does not pick up the plain paper, trycleaning the front roller. Wipe the roller with a soft lint-free cloth damp
Solution: Check the quality setting. Use a higher quality setting to increase theamount of ink used for printing or copying.To change the print speed
For more information on paper, see Understand specifications for supported media.Colors run into each other on the printoutCause: The print or copy qu
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printerservice or repairs required as a result of printer failure or damage attrib
4. Insert the stack of paper into the input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it stops.C
Label Name and Description12 Cancel: Stops a job, exits a menu, or exits settings.13 Start Copy Black: Starts a black-and-white copy job.14 Start Copy
7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.Cause: The print or copy quality setting o
For more information on print cartridges, see Print cartridge troubleshooting.Cause: There might be fiber or dust built up around the ink nozzle area
8. Repeat if necessary for the other print cartridge.9. Gently close the print cartridge door and plug the power cord into the back of theHP All-in-On
3. In the Copy area, press Quality until the appropriate quality setting is lit.4. Press Start Copy Black or Start Copy Color.To change the print spee
Solution: Change the Paper Type setting to match the type of paper loaded in theinput tray.To set the paper type for copies1. In the Copy area, press
To clean the lid backing1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.NOTE: Depending how long the HP All-in-One is unplugge
To set the paper type for printing1. Make sure you have paper loaded in the input tray.2. From the File menu in your software application, choose Prin
For more information on choosing paper, see Understand specifications for supportedmedia.Cause: The glass or automatic document feeder of the sending
4. Insert the stack of paper into the input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it stops.C
7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.Cause: The original might have been loaded
To enter text1. Press the keypad numbers that correspond to the letters of a name. For example, theletters a, b, and c correspond to the number 2, as
Solution: If you have vertical lines or streaks on the fax, the sender's fax machinemight have dirt or dust on the glass or automatic document fe
Ink is overspraying the paper when I copy or print a photoCause: A small amount (a few millimeters) of overspray is common when makinga copy of a phot
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.To load envelopes1. Remove the output tray.2. Remove all paper from the input tray.3. I
Solution: If the ink smears when printing envelopes, tuck the flaps inside theenvelopes. If the problem persists, remove the black print cartridge and
2. Slide the paper-width guide to its outermost position.3. Tap a stack of paper on a flat surface to align the edges, and then check the paperfor the
5. Slide the paper-width guide inward until it stops at the edge of the paper.Do not overload the input tray; make sure the stack of paper fits within
Solution: If the HP All-in-One is not properly connected to the computer,communication errors can occur. Make sure the USB cable is connected to the H
Solution: Look at the display on the HP All-in-One. If the display is blank and thelight next to the Power button is not lit, the HP All-in-One is tur
3. Select the HP All-in-One, and then select Launch Utility.4. Click Print Test Page.A test page is printed as long as your connection is set up and w
3. Tap a stack of paper on a flat surface to align the edges, and then check the paperfor the following:• Make sure it is free of rips, dust, wrinkles
AvailablesymbolsDescription Available when enteringphone numbers, and monitor dialentries- When auto-dialing, the HP All-in-Oneenters a pause in the n
6. Replace the output tray.7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.My document did
2. Slide the paper-width guide to its outermost position.3. Tap a stack of paper on a flat surface to align the edges, and then check the paperfor the
5. Slide the paper-width guide inward until it stops at the edge of the paper.Do not overload the input tray; make sure the stack of paper fits within
The margins are not printing as expectedCause: The margins are not set correctly in your software application.Solution: Check the printer margins.To c
2. Slide the paper-width guide to its outermost position.3. Tap a stack of paper on a flat surface to align the edges, and then check the paperfor the
5. Slide the paper-width guide inward until it stops at the edge of the paper.Do not overload the input tray; make sure the stack of paper fits within
Text or graphics are cut off at the edge of the pageCause: The margins are not set correctly in your software application.Solution: Make sure the marg
Remove the stack of paper from the input tray, and then reload the paper followingthe steps below.To load full-size paper1. Remove the output tray.2.
4. Insert the stack of paper into the input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it stops.C
7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.A blank page came out while printingCause:
This section contains the following topics:•Supported connection types•Connect using a USB cable•Use printer sharingSupported connection typesDescript
stack of paper against a flat surface, and reload the paper into the input tray. Tocontinue your print job, press the OK button on the control panel o
4. Insert the stack of paper into the input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it stops.C
7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.Cause: The protective plastic tape was onl
Ink is spraying the inside of the HP All-in-One when I print a photoCause: The borderless print settings require photo paper to be loaded in the input
The HP All-in-One prints a report with the results of the test. If the test fails, reviewthe report for information on how to fix the problem.To test
be connected to the port labeled 1-LINE on the back of the HP All-in-One and theother end to your telephone wall jack, as shown below.1 Telephone wall
Solution:NOTE: This possible solution applies only in the countries/regions that receivea 2-wire phone cord in the box with the HP All-in-One, includi
check the sound quality of the phone line by plugging a phone into the telephone walljack and listening for static or other noise. If the problem pers
Solution: Check the display or your computer for an error message providinginformation about the problem and how to solve it. If there is an error, th
sounding dial tone, it might be a phone line set up for digital phones. Connect theHP All-in-One to an analog phone line and try sending or receiving
To enable printer sharing on a Mac1. On both the client and host computers, do the following:a. Click System Preferences in the Dock, or, from the App
4. Press 6, then press 6 again.This selects the Tools menu and then selects Run Fax Test.The HP All-in-One displays the status of the test on the disp
Cause: You did not press Start Fax Black or Start Fax Color within three secondsof hearing fax tones.Solution: If you are sending a fax manually, make
To send a fax manually, the telephone must be connected directly to the port labeled2-EXT on the HP All-in-One, as shown below.1 Telephone wall jack2
Pages of a fax I sent are missingCause: Two or more pages were fed through the document feeder tray at the sametime.Solution: Print a Last Transaction
check the sound quality of the phone line by plugging a phone into the telephone walljack and listening for static or other noise. If the problem pers
Solution: If you are sending a fax from the glass, make a copy to check the qualityof the printout. If the quality of the printout is poor, clean the
Solution: Make a copy to check the quality of the printout. If the printout is too light,you can darken it by adjusting the Lighter / Darker setting w
Solution: Load your originals into the document feeder tray. If you are sending asingle-page fax, such as a photograph, you can also load your origina
3. Close the lid.Fax transmission is slowCause: You are sending a fax in color.Solution: Sending a fax in color can take longer than sending a black-a
jack and listening for static or other noise. If the problem persists, turn ErrorCorrection Mode (ECM) off and contact your telephone company.To chang
© Copyright 2006 Hewlett-PackardDevelopment Company, L.P.The information contained herein issubject to change without notice.Reproduction, adaptation
Chapter 318 HP All-in-One overview
Solution: Make sure the Fax Speed option is set to Fast or Medium.To set the fax speed from the control panel1. Press Setup.2. Press 5, and then press
Cause: Auto Answer is turned off, which means that the HP All-in-One will notanswer incoming calls. You must be available to respond in person to inco
Solution: If you have an answering machine on the same phone line with the HP All-in-One, do the following:• Disconnect the answering machine and then
labeled 2-EXT, as shown below. You also need to set the correct number of rings toanswer for both the answering machine and HP All-in-One.1 Telephone
To set the answer mode1. Press Setup.2. Press 4, and then press 2.This selects Basic Fax Setup and then selects Rings to Answer.3. Enter the appropria
reduced if you use a splitter or connect extra cables to extend the length of yourphone. A reduced fax signal can cause problems during fax reception.
Resolve any problems found. The HP All-in-One automatically begins printing all theunprinted faxes from memory. To clear the memory, you can also dele
Solution: Set the Fax Speed to Medium or Slow, and then contact the sender tohave them resend the fax.To set the fax speed from the control panel1. Pr
When you have an answering machine on the same phone line you use for fax calls,you must connect the answering machine directly to the HP All-in-One u
To set the number of rings before answering from the control panel1. Press Setup.2. Press 4, and then press 3.This selects Basic Fax Setup and then se
4 Finish setting up the HP All-in-OneAfter you have completed the steps in your Setup Poster, refer to this section to help youfinish setting up the H
Solution: If you have a special ring pattern for your fax phone number (using adistinctive ring service through your telephone company), make sure tha
• The print cartridge door is open. Close the print cartridge door, as shown below:• The print carriage is stalled. Turn the HP All-in-One off, remove
To delete all the faxes in memory from the control panel▲ Turn off the HP All-in-One by pressing the Power button.All faxes stored in memory will be d
2. Slide the paper-width guide to its outermost position.3. Tap a stack of paper on a flat surface to align the edges, and then check the paperfor the
5. Slide the paper-width guide inward until it stops at the edge of the paper.Do not overload the input tray; make sure the stack of paper fits within
Cause: The sending fax machine is having problems.Solution: Check with the sender to find out how many pages were sent. Thesending fax machine might h
Parts of a fax I received are cut offCause: The sending fax machine has a problem.Solution: Check with the sender to see if the sending fax machine is
3. Tap a stack of paper on a flat surface to align the edges, and then check the paperfor the following:• Make sure it is free of rips, dust, wrinkles
6. Replace the output tray.7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.Cause: A legal-
To delete all the faxes in memory from the control panel▲ Turn off the HP All-in-One by pressing the Power button.All faxes stored in memory will be d
3. Press or to scroll through the languages. When the language you want to useappears, press OK.4. When prompted, press 1 for Yes or 2 for No.5. P
Figure 11-2 Back view of the HP All-in-One1 Telephone wall jack2 Phone cord connected to the 2-EXT port3 Parallel splitter4 Telephone (optional)5 Comp
7. (Optional) Connect a phone to the other open phone port on the parallel splitter.8. Now you need to decide how you want the HP All-in-One to answer
RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallelsplitter which has two RJ-11 ports on the front and a plu
6. Connect your answering machine to the other open phone port on the parallelsplitter.NOTE: If you do not connect your answering machine in this way,
RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallelsplitter which has two RJ-11 ports on the front and a plu
6. Connect your answering machine to the other open phone port on the parallelsplitter.NOTE: If you do not connect your answering machine in this way,
to the port labeled 1-LINE on the back of the HP All-in-One and to your telephonewall jack, as shown below.1 Telephone wall jack2 Use the phone cord s
Try removing the splitter and connecting the HP All-in-One directly to the telephonewall jack.Cause: You are not using a proper grounded power outlet
and you experience problems faxing, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP f
Cause: The "Phone Cord Connected to Correct Port on Fax" test failed.Solution: Plug the phone cord into the correct port.What to do1. Using
For example, if you press Menu in the Copy area and the prompt delay time passes beforeyou press another button, the message "Press Menu for sett
connected to the port labeled 1-LINE on the back of your HP All-in-One and theother end to your telephone wall jack, as shown below.1 Telephone wall j
disconnect everything except the HP All-in-One from the phone line, and then runthe test again.•If the Fax Line Condition Test passes without the othe
1-LINE on the back of the HP All-in-One. For more information, see Set up theHP All-in-One for faxing.1 Telephone wall jack2 Use the phone cord suppli
Solution: If you experience problems sending and receiving faxes while using anInternet fax service, use a slower fax speed. You can do this by changi
Error code Error definition(223 Error CorrectionMode)224One or more received pages might not be readable.225-231 There is a feature incompatibility wi
Error code Error definition332-337(338-342 Error CorrectionMode)343The receiving fax machine sent an unexpectedcommunication.344-348(349-353 Error Cor
Solution: Adjust the lightness and darkness of the copies.To adjust the copy contrast from the control panel1. Make sure you have paper loaded in the
Solution: Load the original on the glass or in the document feeder tray.• If you are loading your original on the glass, place it print side down on t
Solution: For information on clearing paper jams, see Clear paper jams.Parts of the original do not appear or are cut offCause: The original is placed
Solution: If the image or text on your original fills the entire sheet with no margins,use the Fit to Page feature to reduce your original and prevent
To set redial options from the control panel1. Press Setup.2. Do one of the following:To change the Busy Redial setting▲ Press 5, and then press 2.Thi
If you want to make a large copy of a small original, scan the original into the computer,resize the image in the HP Scan Pro software, and then print
To clean the lid backing1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.NOTE: Depending how long the HP All-in-One is unplugge
• If you are loading your original in the document feeder tray, place the paper, withprint side up, in the tray as shown below. Place the pages in the
Solution: Use photo paper to make borderless copies.To make a borderless copy of a photo from the control panel1. Load 10 x 15 cm (4 x 6 inch) photo p
3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.4. Turn on the HP All-in-One.To clean the lid backing1. Turn off the HP All-in-
To resize a document from the control panel1. Make sure you have paper loaded in the input tray.2. Load your original print side down on the right fro
• Scanned image shows dotted lines instead of text•Text format is incorrect•Text is incorrect or missing•The scan feature does not workScan haltsCause
Scan To menu does not appearCause: The Scan To menu does not appear if:• The software that came with the HP All-in-One was not installed or necessaryp
Solution: Load the original print side down on the right front corner of the glass.To load an original on the scanner glass1. Remove all originals fro
Solution: Make a black-and-white copy of the original and then scan the copy.Text format is incorrectCause: The scan document settings are incorrect.S
NOTE: If you select Pulse Dialing, some phone system features might not beavailable. It can also take longer to dial a fax or phone number.NOTE: This
3. Dry the backing with a dry, soft, lint-free cloth.CAUTION: Do not use paper-based wipes, as these might scratch thebacking.4. If further cleaning i
• Paper messages•Power and connection messages•Print cartridge messagesDevice messagesThe following is a list of device-related error messages:•Automa
For more fax troubleshooting information, see Fax troubleshooting.Firmware revision mismatchCause: The revision number of the HP All-in-One firmware d
For more information on clearing paper jams, see Clear paper jams.To load full-size paper1. Remove the output tray.2. Slide the paper-width guide to i
4. Insert the stack of paper into the input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it stops.C
7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.To reprint faxes in memory from the contro
Solution: Check to see if you typed the correct folder and file name.File format not supportedCause: The HP All-in-One software did not recognize or s
Solution: Empty the Trash on your Mac. You might also need to remove files fromthe hard drive.Dialed fax busyCause: The fax number you attempted to ca
Solution: The HP All-in-One alerts you to this situation and sends the color fax asblack and white instead.Paper messagesThe following is a list of pa
Paper jam, misfeed or blocked carriageCause: Paper has jammed the HP All-in-One or automatic document feeder.Solution: Clear the jam.For more informat
TIP: You can also use the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac)to help you quickly set up some important fax settings such as the answ
Power and connection messagesThe following is a list of power- and connection-related error messages:•Communication test failed•HP All-in-One not foun
Solution: If the HP All-in-One is not properly connected to the computer,communication errors can occur. Make sure the USB cable is securely connected
Solution: If the HP All-in-One is not properly connected to the computer,communication errors can occur. Make sure the USB cable is securely connected
Need alignment or alignment failedCause: The incorrect type of paper is loaded in the input tray.Solution: If you have colored paper loaded in the inp
Solution: To find support and warranty information, go to the HP Web site atwww.hp.com/support. If prompted, choose your country/region, and then clic
covering the ink nozzles, carefully remove the tape from the print cartridges. Do nottouch the ink nozzles or the copper-colored contacts.1 Copper-col
Chapter 11264 Troubleshooting
12 Order suppliesYou can order HP products, such as recommended types of paper and print cartridges,online from the HP website.This section contains t
Order other suppliesTo order other supplies, such as HP All-in-One software, a copy of the Setup Poster orother printed documentation, or other custom
13 HP warranty and supportHewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics:•Warran
Mexico Philippines PolandPortugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVietnam If you are unsure which kind of telephone
Before you call HP customer supportSoftware programs from other companies might be included with the HP All-in-One. If you experienceproblems with any
Call in North America during warrantyCall 1-800-474-6836 (1-800-HP invent). U.S. and Canada phone support is available in both Englishand Spanish lang
Chapter 13270 HP warranty and support
HP Quick Exchange Service (Japan)For instructions on how to pack your device for exchange, see Pack the HP All-in-One.Prepare the HP All-in-One for sh
To remove print cartridges before shipment1. Turn on the HP All-in-One and wait until the print carriage is idle and silent. If the HP All-in-Onewill
5. Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-in-One.CAUTION: The replacement HP All-in-One might n
Chapter 13274 HP warranty and support
14 Technical informationThe technical specifications and international regulatory information for the HP All-in-One areprovided in this section.•Syste
Recommended requirements• Windows 2000: Intel Pentium III or higher processor, 256 MB RAM, 500 MB free hard diskspace• Windows XP (32-bit): Intel Pent
Type SizeLegal: 216 x 356 mm (8.5 x 14 inches)Envelopes U.S. #10: 105 x 241 mm (4.125 x 9.5 inches)U.S. #9: 98 x 225 mm (3.9 x 8.9 inches)A2: 111 x 14
3. Do you subscribe to a distinctive ring service through your telephone company thatprovides multiple phone numbers with different ring patterns?❑Yes
Copy specifications• Digital image processing• Up to 100 copies from original (varies by model)• Digital zoom: from 25 to 400% (varies by model)• Fit
• Color: 16-bit per RGB color, 48-bit total• Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 inches)Physical specifications• Height: 236 mm (9.
Protecting the environmentHewlett-Packard is committed to providing quality products in an environmentally sound manner.This product has been designed
Regulatory noticesThe HP All-in-One meets product requirements from regulatory agencies in your country/region.• Regulatory model identification numbe
This equipment includes automatic dialing capability. When programming and/or making test callsto emergency numbers:• Remain on the line and explain t
Pour leur propre sécurité, les utilisateurs doivent s’assurer que les prises électriques reliées à laterre de la source d’alimentation, des lignes tél
Network compatibility depends on customer selected settings, which must be reset to use theequipment on a telephone network in a country/region other
HP Officejet J5700 All-in-One series declaration of conformityHP Officejet J5700 All-in-One series declaration of conformity 285
Chapter 14286 Technical information
IndexSymbols/Numerics10 x 15 cm photo papercopy 74load 66specifications 2764 x 6 inch photo papercopy 744 x 6 inch photo paper, load 66AA4 paper, load
Select your fax setup caseNow that you have answered all the questions about the equipment and services thatshare the phone line with the HP All-in-On
too dark 233too light 233troubleshooting 233correct port test, fax 227country/region, set 19cover page, fax 100credit card, fax using 93, 94cropborder
schedule 96send 91send fails 249send to multiplerecipients 97set up 23settings 21, 45, 101specifications 278speed 23speed dial 49, 92test setup 47tone
reprint faxes 106save faxes 105missinginformation from copy 236text from scan 247modem. See computer modemmonitor dialing 94Nno scan options error 255
Rreceive faxauto answer mode 45, 46automatically 104block numbers 109forward calls 107manually 104polling 107rings to answer 46recycleHP All-in-One 28
edit entries 50group entries 51individual entries 49one-touch buttons 12print list 52, 113send fax 91, 92set up 49start copyblack 13color 13start faxb
© 2007 Hewlett-Packard Development Company, L.P.www.hp.com
Contents1 HP Officejet J5700 All-in-One series Help...72 Find more informat
Other equipment/servicessharing your fax lineRecommended fax setup forparallel-type phone systemsRecommended fax setup forserial-type phone systemsVoi
Case A: Separate fax line (no voice calls received)If you have a separate phone line on which you receive no voice calls, and you have noother equipme
Figure 4-2 Back view of the HP All-in-One1 Telephone wall jack2 DSL filter and cord supplied by your DSL provider3 Use the phone cord supplied in the
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN lineIf you are using either a PBX phone system or an ISDN converter/terminal adapt
Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow
Case E: Shared voice/fax lineIf you receive both voice calls and fax calls at the same phone number, and you have noother office equipment (or voice m
3. Now you need to decide how you want the HP All-in-One to answer calls,automatically or manually:• If you set up the HP All-in-One to answer calls a
Figure 4-5 Back view of the HP All-in-One1 Telephone wall jack2 Use the phone cord supplied in the box with the HP All-in-One to connect to the "
example, you cannot use the HP All-in-One for faxing if you are using your computer dial-up modem to send an e-mail or access the Internet.Figure 4-6
Case H: Shared voice/fax line with computer dial-up modemIf you receive both voice calls and fax calls at the same phone number, and you also havea co
4 Finish setting up the HP All-in-OneSet your preferences...
• If your computer has two phone ports, set up the HP All-in-One as described below.Figure 4-8 Back view of the HP All-in-One1 Telephone wall jack2 &q
6. Now you need to decide how you want the HP All-in-One to answer calls,automatically or manually:• If you set up the HP All-in-One to answer calls a
To set up the HP All-in-One with a shared voice/fax line with answering machine1. Remove the white plug from the port labeled 2-EXT on the back of the
There are two different ways to set the HP All-in-One with your computer based on thenumber of phone ports on your computer. Before you begin, check y
To set up the HP All-in-One on the same phone line as a computer with two phoneports1. Remove the white plug from the port labeled 2-EXT on the back o
Case K: Shared voice/fax line with computer dial-up modem and voice mailIf you receive both voice calls and fax calls at the same phone number, use a
• If your computer has two phone ports, set up the HP All-in-One as described below.Figure 4-13 Back view of the HP All-in-One1 Telephone wall jack2 &
Change settings on the HP All-in-One to receive faxesIn order to receive faxes successfully, you might need to change some settings on theHP All-in-On
Equipment/services sharingyour fax lineRecommendedAuto AnswersettingDescriptionDistinctive ringing service. On The HP All-in-One automatically answers
To set the number of rings before answering from the control panel1. Press Setup.2. Press 4, and then press 3.This selects Basic Fax Setup and then se
Select print media...57Tips for sele
• Checks for an active phone line• Tests the status of your phone line connectionThe HP All-in-One prints a report with the results of the test. If th
4. In the Fax Header area, type your company name and fax number.NOTE: The information you enter in the Personal Information area is usedwhen you send
5. Enter the name, and then press OK.6. Press 1 if you want to set up another number, or press 2 if you are finished creatingspeed dial entries.To cre
3. In the Fax Speed Dial dialog box, choose the speed dial entry that you want to edit,and then click Edit Entry.4. Make your changes, and then click
Related topics•Set up individual speed dial entries•Text and symbolsDelete speed dial entriesYou can delete an individual or group speed dial entry. W
using the HP Photosmart Studio (Mac) Software, you can simply select an entry fromthe Phone Book or Address Book and the contact information is automa
numbers in external applications, and you can save them to a tab-delimited text file, youcan import that file into the HP All-in-One phone book.To exp
5 Load originals and load paperYou can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, tr
2. Slide the paper guides inward until they stop at the left and right edges of the paper.NOTE: Remove all originals from the document feeder tray bef
3. Close the lid.Related topics•Load an original in the automatic document feeder•Clean the HP All-in-OneSelect print mediaThe device is designed to w
9 Use the fax featuresSend a fax...
Photo media• Use the Best mode to print photographs. Note that in this mode, printing takes longerand more memory is required from your computer.• Rem
Media size Tray 1 Duplexer ADFBorderless A4 (210 x 297 mm; 8.3 x 11.7inches)* Borderless A5 (148 x 210 mm; 5.8 x 8.3inches)* Borderless B5 (182 x
Media size Tray 1 Duplexer ADFPhoto media (8 x 10 inches)* Photo media (10 x 20 cm)* Photo media (4 x 8 inches)* Photo media HV* Photo med
Media size Tray 1 Duplexer ADF(3 to 8.5 inches wide and 5 to 23 incheslong) *Custom-sized media (ADF) between127 to 216 mm wide and 241 to 305 mmlong
Set minimum marginsThe document margins must match (or exceed) these margin settings in portraitorientation.Media (1) Leftmargin(2) Rightmargin(3) Top
• Highly textured stock, such as linen. It might not print evenly, and the ink can bleedinto these papers.• Extremely smooth, shiny, or coated papers
To load full-size paper1. Remove the output tray.2. Slide the paper-width guide to its outermost position.3. Tap a stack of paper on a flat surface to
4. Insert the stack of paper into the input tray with the short edge forward and the printside down. Slide the stack of paper forward until it stops.C
7. Flip the tray extender up toward you.NOTE: When you use legal-size paper, leave the tray extender closed.Load 10 x 15 cm (4 x 6 inch) photo paperYo
4. Slide the paper-width guide inward against the photo paper until it stops.Do not overload the input tray; make sure the stack of paper fits within
Work with print cartridges...123Handle the print c
Related topics•Load 10 x 15 cm (4 x 6 inch) photo paper•Set the copy paper typeLoad envelopesYou can load one or more envelopes into the input tray of
• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make surethe paper-width guide does not bend the paper in the input
Chapter 570 Load originals and load paper
6 Print from your computerThe HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as
To change the paper size, orientation, or scaling percentage1. From the File menu in your software application, choose Page Setup.2. Make sure the HP
7 Use the copy featuresThe HP All-in-One enables you to produce high-quality color and black-and-white copieson a variety of paper types, including tr
Set the number of copiesYou can set the number of copies that you want to print by using the Number ofCopies option.To set the number of copies from t
To set the paper size from the HP Photosmart Studio (Mac) Software1. Select the HP Device Manager from the Dock.The HP Device Manager window appears.2
Change copy speed or qualityThe HP All-in-One provides three options that affect copy speed and quality:• Best produces the highest quality for all pa
NOTE: The settings you specify here are only saved on the HP All-in-One. They donot adjust the settings in the software. You can save your most freque
14 Technical informationSystem requirements...
3. Press Start Copy Black or Start Copy Color.The HP All-in-One makes a 10 x 15 cm (4 x 6 inch) borderless copy of your originalphoto.NOTE: If you loa
9. Make any other changes to the settings you want.10. Click Black Copy or Color Copy.The HP All-in-One makes a 10 x 15 cm (4 x 6 inch) borderless cop
4. Do one of the following:• If you loaded your original in the document feeder tray or on the glass, press until Full Page 91% appears.• If you loade
Copy a legal-size document onto letter paperYou can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to asize that fits on
To adjust the copy contrast from the HP Photosmart Studio (Mac) Software1. Make sure you have paper loaded in the input tray.2. Load your original pri
• Thin, colored objects or lines contain black sections• Horizontal grainy or white bands appear in light- to medium-gray areasTo copy an overexposed
Chapter 784 Use the copy features
8 Use the scan featuresScanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anythin
3. Press OK to select the default application to receive the scan, or press to select adifferent application, and then press OK.A preview image of t
• Change an image save destination•Change resolution or image type•Change Text Editing/OCR mode•Change the image preview settingAdd a new image save d
1 HP Officejet J5700 All-in-One series HelpFor information about the HP All-in-One, see:•Find more information•HP All-in-One overview•Finish setting u
9. (Optional) Deselect Automatic mode if you want to manipulate the scanneddocument in the Readiris OCR software before converting it to text or sendi
Change resolution or image typeYou might want to permanently change the resolution or image type of an existingdestination.To change the resolution or
Change the image preview settingYou can set the scan software to automatically send a scan to the default destinationwithout making any changes in the
9 Use the fax featuresYou can use the HP All-in-One to send and receive faxes, including color faxes. You canset up speed dial entries to send faxes q
NOTE: If you need printed confirmation that your faxes were successfully sent,enable fax confirmation before sending any faxes.TIP: You can also send
To send a fax using speed dials from the control panel1. Load your originals print side up into the document feeder tray. If you are sending asingle-p
prompts, or other sounds through the handset on your telephone. This makes it easy foryou to use a calling card to send your fax.Depending on how the
To send a fax using monitor dialing from the control panel1. Load your originals print side up into the document feeder tray. If you are sending asing
5. Press until Scan & Fax appears, and then press OK.6. Press Start Fax Black.NOTE: If you press Start Fax Color, the fax will be sent in black
Send a fax to multiple recipientsYou can send a fax to multiple recipients at once by grouping individual speed dial entriesinto group speed dial entr
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