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Maintenance and Service
Guide
HP Pavilion dv1000 Notebook PC
HP Compaq nx4800 Notebook PC
Compaq Presario V2000 Notebook PC
Document Part Number: 372373-003
July 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
The information and procedures included in this
Maintenance
and Service Guide
apply to all HP Pavilion dv1000 Notebook
PCs and HP Compaq nx4800 Business Notebooks and all
Compaq Presario V2000 Notebook PCs equipped with Intel
processors.
Seitenansicht 0
1 2 3 4 5 6 ... 237 238

Inhaltsverzeichnis

Seite 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion dv1000 Notebook PCHP Compaq nx4800 Notebook PCCompaq Presario V2000 Notebook PCDocument Part Number: 372373-0

Seite 2

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the HP Pavilion dv1000 are shown be

Seite 3 - Contents

3–32 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description371694-001 HP remote control (for use only on HP dv1000 comput

Seite 4

Illustrated Parts CatalogMaintenance and Service Guide 3–33Spare Part Number Description373061-001 Mini PCI communications card, 802.11b/g Broadcomm (

Seite 5

3–34 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description373625-001 4X DVD+RW/R and CD-RW Combo Drive for use onHP Pavi

Seite 6 - 1.1 Features

Illustrated Parts CatalogMaintenance and Service Guide 3–35Spare Part Number Description375981-001 4X DVD±RW/R and CD-RW Combo Drive for use onHP Pavi

Seite 7

3–36 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description382078-001 Left and right display hinge covers and brackets fo

Seite 8 - 1.2 Resetting the Computer

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Seite 9 - 1.3 Power Management

4–2 Maintenance and Service GuideRemoval and Replacement PreliminariesPlastic PartsUsing excessive force during disassembly and reassembly can damage

Seite 10 - 1.4 External Components

Removal and Replacement PreliminariesMaintenance and Service Guide 4–3 Before handling a drive, ensure that you are discharged of static electricity.

Seite 11 - HP Pavilion dv1000

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Seite 12 - Table 1-2

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Seite 13

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsHP Pavilion dv1000Item Component Function1 Speakers (2) Produces stereo s

Seite 14 - Product Description

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Seite 15 - Right-Side Components

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-1 shows how humidity affects the electrostatic voltage levels generated

Seite 16 - Compaq Presario V2000

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 58 sc

Seite 17 - Table 1-4

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Seite 18 - Rear and Left-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Seite 19

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Seite 20

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack by following these steps:a. Turn the computer upside dow

Seite 21 - Table 1-6

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard DriveHard Drive Spare Part Number Information5400-rpm80-GB60-GB377651-0013

Seite 22

Removal and Replacement ProceduresMaintenance and Service Guide 5–71. Loosen the two PM2.0×5.0 screws 1 that secure the hard drive cover to the comput

Seite 23 - Keyboard Components

5–8 Maintenance and Service GuideRemoval and Replacement Procedures4. Grasp the mylar tab 1 on the left side of the hard drive and lift the hard drive

Seite 24 - Table 1-8

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 are shown b

Seite 25

Removal and Replacement ProceduresMaintenance and Service Guide 5–96. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard

Seite 26 - Top Components, Part 1

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Seite 27

Removal and Replacement ProceduresMaintenance and Service Guide 5–111. Prepare the computer for disassembly (refer to Section 5.3).2. Loosen the two P

Seite 28

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the retaining tabs 1 on each side of the memory module socket to release

Seite 29 - Top Components, Part 2

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 Mini PCI Communications Card1. Prepare the computer for disassembly (Section 5

Seite 30

5–14 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the PM2.0×5.0 screw 1 that secures the Mini PCI compartment cover to the

Seite 31 - Top Components, Part 3

Removal and Replacement ProceduresMaintenance and Service Guide 5–15✎Make note of which wireless antenna cable is attached to which antenna clip on th

Seite 32 - Table 1-12

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the computer for disassembly (Section 5.3).Optical Dri

Seite 33

Removal and Replacement ProceduresMaintenance and Service Guide 5–172. Remove the PM2.0×7.0 screw 1 that secures the optical drive to the computer.3.

Seite 34

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Position

Seite 35 - Table 1-13

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Front ComponentsHP Compaq nx4800 and Compaq Presario V2000Item Component Function1 Speake

Seite 36 - Item Component Function

Removal and Replacement ProceduresMaintenance and Service Guide 5–19✎Steps 3 through 9 apply only to HP Pavilion dv1000 models. See steps 10 through 1

Seite 37

5–20 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front panel toward you.5. Open the c

Seite 38

Removal and Replacement ProceduresMaintenance and Service Guide 5–218. Swing the rear edge of the switch cover forward.Removing the Switch Cover, HP P

Seite 39

5–22 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 10 through 14 apply only to HP Compaq nx4800 and Compaq Presario V2000 mode

Seite 40 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–2311. Turn the computer display-side up with the front panel toward you.12. Open the

Seite 41 - Troubleshooting

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Keyboard1. Prepare the computer for disassembly (Section 5.3).Keyboard Spare

Seite 42 - Selecting from the Main Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–252. Remove the optical drive (Section 5.8).3. Remove the switch cover (Section 5.9)

Seite 43 - Security Menu

5–26 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the computer display-side up with the front panel toward you.8. Open the c

Seite 44 - Selecting from the Tools Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–2710. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Seite 45 - Table 2-5

5–28 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 12 through 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 mode

Seite 46

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the HP Pavilion dv1000 are shown below and described

Seite 47

Removal and Replacement ProceduresMaintenance and Service Guide 5–2914. Release the ZIF connector 1 to which the keyboard cable is connected and disco

Seite 48

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Seite 49

Removal and Replacement ProceduresMaintenance and Service Guide 5–313. Disconnect the wireless antenna cables from the Mini PCI communications card.Di

Seite 50

5–32 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the display cable 1 from the system board.10. Remove the tape 2 that

Seite 51 - Part 3.”

Removal and Replacement ProceduresMaintenance and Service Guide 5–33✎Steps 12 and 13 apply only to HP Pavilion dv1000 models. See steps 14 and 15 in t

Seite 52 - Part 2.”

5–34 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 14 and 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 models.Ä

Seite 53

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.12 Base Enclosure1. Prepare the computer for disassembly (Section 5.3) and remov

Seite 54 - (if applicable)

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 2 through 7 apply only to HP Pavilion dv1000 models. See steps 8 and 9 in t

Seite 55

Removal and Replacement ProceduresMaintenance and Service Guide 5–373. Turn the computer upside down with the front panel toward you.4. Remove the fol

Seite 56

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5. Swing the rear edge of the base enclosure 1 straight up and forward until it re

Seite 57

Product DescriptionMaintenance and Service Guide 1–11Table 1-3Right-Side ComponentsHP Pavilion dv1000Item Component Function1 USB connectors (2) Conne

Seite 58 - Hard Drive, Part 2.”

Removal and Replacement ProceduresMaintenance and Service Guide 5–39✎Steps 8 and 9 apply only to HP Compaq nx4800 and Compaq Presario V2000 models.8.

Seite 59

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.13 USB/S-Video Controller Board1. Prepare the computer for disassembly (Section

Seite 60

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Remove the two PM2.0×4.0 screws 1 that secure the USB/S-Video controller board

Seite 61 - Application, Part 1

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Speaker Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Seite 62 - Application, Part 2

Removal and Replacement ProceduresMaintenance and Service Guide 5–432. Disconnect the speaker cable 1 from the system board.3. Lift the speaker 2 and

Seite 63

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.15 RTC Battery✎The RTC battery is included with the system board. Refer to Secti

Seite 64 - Part 1.”

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.16 Menu Control Button Board✎This section applies only to HP Pavilion dv1000 mod

Seite 65 - (OS) Loading.”

5–46 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the tape 1 that secures the menu control button board cable to the syste

Seite 66

Removal and Replacement ProceduresMaintenance and Service Guide 5–475. Remove the four PM2.0×3.0 screws 1 that secure the menu control button board an

Seite 67

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Heat Sink1. Prepare the computer for disassembly (Section 5.3) and remove the

Seite 68 - Connection

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 are s

Seite 69 - Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–493. Disconnect the fan cable from the system board 1.4. Remove the three PM2.0×4.0

Seite 70 - 3.2 Computer Major Components

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Fan1. Prepare the computer for disassembly (Section 5.3) and remove the follo

Seite 71 - Table 3-1

Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Remove the two PM2.0×4.0 screws 1 that secure the fan to the heat sink.4. Remov

Seite 72

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Seite 73

Removal and Replacement ProceduresMaintenance and Service Guide 5–532. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a cli

Seite 74

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.20 System Board✎All system board spares kits include a disk cell RTC battery.Sys

Seite 75

Removal and Replacement ProceduresMaintenance and Service Guide 5–55✎When replacing the system board, ensure that the following components are removed

Seite 76

5–56 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 to which the TouchPad cable is connected and discon

Seite 77

Removal and Replacement ProceduresMaintenance and Service Guide 5–574. Turn the top cover upside down with the front panel toward you.✎Steps 5 and 6 a

Seite 78

5–58 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 7 and 8 apply only to HP Compaq nx4800 and Compaq Presario V2000 models.7.

Seite 79

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Right-Side ComponentsHP Compaq nx4800 and Compaq Presario V2000Item Component Function1

Seite 80

Removal and Replacement ProceduresMaintenance and Service Guide 5–599. Flex and hold the left edge of the top cover 1 to the left.10. Lift the left si

Seite 81

5–60 Maintenance and Service GuideRemoval and Replacement Procedures11. Release the left edge of the top cover.12. Flex and hold the front edge of the

Seite 82

Removal and Replacement ProceduresMaintenance and Service Guide 5–6114. Release the front edge of the top cover.15. Slide the system board to the left

Seite 83

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.21 LED Board✎1. Prepare the computer for disassembly (Section 5.3) and remove th

Seite 84

Removal and Replacement ProceduresMaintenance and Service Guide 5–63✎Steps 3 and 4 apply only to HP Pavilion dv1000 models. See steps 5 and 6 in this

Seite 85

5–64 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 5 and 6 apply only to HP Compaq nx4800 and Compaq Presario V2000 models.5.

Seite 86

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsHP Pavilion d

Seite 87

6–2 Maintenance and Service GuideSpecificationsTemperatureOperating*Nonoperating0°C to 35°C-20°C to 60°C32°F to 95°F-4°F to 140°FRelative humidity (no

Seite 88 - Miscellaneous Plastics Kit

SpecificationsMaintenance and Service Guide 6–3Table 6-214.0-inch, WXGA, SVA DisplayDimensionsHeightWidthDiagonal27.94 cm20.83 cm35.56 cm11.0 in8.2 in

Seite 89 - Table 3-2

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives80-GB 60-GB 60-GB 40-GB DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm102 g9

Seite 90 - 3.4 Mass Storage Devices

1–14 Maintenance and Service GuideProduct DescriptionThe external components on the rear and left side of the HP Pavilion dv1000 are shown below and d

Seite 91

SpecificationsMaintenance and Service Guide 6–5Table 6-4Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

Seite 92

6–6 Maintenance and Service GuideSpecificationsTable 6-524X DVD/CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DV

Seite 93 - 3.5 Miscellaneous

SpecificationsMaintenance and Service Guide 6–7Disk thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

Seite 94

6–8 Maintenance and Service GuideSpecificationsTable 6-64X DVD+RW/R and CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DV

Seite 95 - Table 3-5

SpecificationsMaintenance and Service Guide 6–9Disk thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

Seite 96

6–10 Maintenance and Service GuideSpecificationsTable 6-74X DVD±RW/R and CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, D

Seite 97

SpecificationsMaintenance and Service Guide 6–11Disk thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

Seite 98

6–12 Maintenance and Service GuideSpecificationsTable 6-88X DVD±RW/R and CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, D

Seite 99

SpecificationsMaintenance and Service Guide 6–13Disk thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

Seite 100 - (Continued)

6–14 Maintenance and Service GuideSpecificationsTable 6-98X Max DVD-ROM DriveApplicable disk DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and

Seite 101

Product DescriptionMaintenance and Service Guide 1–152 Exhaust vent Provides airflow to cool internal components.ÄTo prevent overheating, do not obstr

Seite 102

SpecificationsMaintenance and Service Guide 6–15Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke< 100 ms< 175 ms< 125 ms<

Seite 103

6–16 Maintenance and Service GuideSpecificationsTable 6-10System DMAHardware DMA System FunctionDMA0 n/aDMA1* n/aDMA2* n/aDMA3 n/aDMA4 Direct memory a

Seite 104

SpecificationsMaintenance and Service Guide 6–17Table 6-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Seite 105 - Preliminaries

6–18 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel US

Seite 106 - Removable Drives

SpecificationsMaintenance and Service Guide 6–19Table 6-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Seite 107

6–20 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Seite 108 - Precautions

SpecificationsMaintenance and Service Guide 6–21I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Seite 109 - 4.6 Workstation Precautions

6–22 Maintenance and Service GuideSpecificationsTable 6-13System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Seite 110 - 4.7 Grounding Equipment and

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Seite 111

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Seite 112 - Procedures

© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel,

Seite 113 - 5.1 Serial Number

1–16 Maintenance and Service GuideProduct DescriptionThe external components on the rear and left side of the HP Compaq nx4800 and Compaq Presario V20

Seite 114 - Disassembly Sequence Chart

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground

Seite 115 - Disassembly

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Seite 116 - Removing the Battery Pack

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Seite 117 - 5.4 Hard Drive

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Seite 118 - Removing the Hard Drive Cover

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Seite 119 - Removing the Hard Drive

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Seite 120

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Seite 121 - 5.6 Memory Module

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Seite 122

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

Seite 123 - Removing the Memory Module

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 124 - Spare Part Number Information

Product DescriptionMaintenance and Service Guide 1–17Table 1-6Rear and Left-Side Components HP Compaq nx4800 and Compaq Presario V2000Item Component F

Seite 125

Screw ListingMaintenance and Service Guide C–3Phillips PM2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 Screw (Continued)Color Qty. Length ThreadH

Seite 126

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 Screw (Continued)Color Qty. Length ThreadH

Seite 127 - 5.8 Optical Drive

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×4.0 Screw LocationsTable C-2Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthSil

Seite 128 - Removing the Optical Drive

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.0×7.0 Screw LocationTable C-3Phillips PM2.0×7.0 ScrewColor Qty. Length ThreadHead WidthBlac

Seite 129 - 5.9 Switch Cover

Screw ListingMaintenance and Service Guide C–7Phillips PM2.0×6.0 Screw LocationsTable C-3Phillips PM2.0×7.0 Screw (Continued)Color Qty. Length ThreadH

Seite 130

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×6.0 Screw LocationsTable C-3Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadH

Seite 131

Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×6.0 Screw LocationsTable C-3Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadH

Seite 132 - 9. Remove the switch cover

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Seite 133 - Compaq Presario V2000 models

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 134

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 135 - 5.10 Keyboard

1–18 Maintenance and Service GuideProduct DescriptionThe keyboard components on the HP Pavilion dv1000 are shown below and described in Table 1-7.Keyb

Seite 136

Screw ListingMaintenance and Service Guide C–13Phillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 137

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 138 - 11. Remove the keyboard

Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 139

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 140 - 15. Remove the keyboard

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 141 - 5.11 Display Assembly

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 142

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×4.0 Screw LocationsTable C-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Seite 143 - Antenna Cables

C–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Seite 144

Screw ListingMaintenance and Service Guide C–21Phillips PM2.0×3.0 Screw LocationsTable C-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Seite 145

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Seite 146 - 5.12 Base Enclosure

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Keyboard Components HP Pavilion dv1000Item Component Function1 fn key Combines with othe

Seite 147

Screw ListingMaintenance and Service Guide C–23Phillips PM2.0×5.0 Round Head Screw LocationsTable C-6Phillips PM2.0×7.0 Round Head ScrewColor Qty. Len

Seite 148

C–24 Maintenance and Service GuideScrew ListingPhillips PM1.5×2.0 Screw LocationsTable C-7Phillips PM1.5×2.0 ScrewColor Qty. Length ThreadHead WidthBl

Seite 149 - 7. Remove the base enclosure

Maintenance and Service Guide Index–1Index1394 port 1–11, 1–136-in-1 Digital Media Reader light 1–11, 1–136-in-1 Digital Media Reader slot 1–11, 1–136

Seite 150

Index–2 Maintenance and Service GuideIndexComputer SetupAdvanced Menu 2–4Main Menu 2–2overview 2–1Security Menu 2–3Tools Menu 2–4computer specificatio

Seite 151

IndexMaintenance and Service Guide Index–3DVD-ROM driveOS loading problems 2–20precautions 4–2removal 5–16spare part numbers 3–15, 3–17, 3–23, 3–31, 3

Seite 152

Index–4 Maintenance and Service GuideIndexheadset, spare part number 3–25, 3–31heat sinkremoval 5–48spare part number 3–11, 3–31, 5–48II/O address spe

Seite 153 - 5.14 Speaker Assembly

IndexMaintenance and Service Guide Index–5modem jacklocation 1–15, 1–17pin assignments A–5modem, troubleshooting 2–28monitor portlocation 1–15, 1–17pi

Seite 154 - Removing the Speaker Assembly

Index–6 Maintenance and Service GuideIndexQQuickPlay, no OS loading 2–21, 2–22Rrear components 1–14, 1–16remote control, spare part number 3–25, 3–32r

Seite 155 - 5.15 RTC Battery

IndexMaintenance and Service Guide Index–7Ttools required 4–1top components 1–22, 1–24, 1–26, 1–28, 1–30top cover, spare part numbers 3–9, 3–27, 3–33T

Seite 156

1–20 Maintenance and Service GuideProduct DescriptionThe keyboard components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and des

Seite 157

Product DescriptionMaintenance and Service Guide 1–21Table 1-8Keyboard Components HP Compaq nx4800 and Compaq Presario V2000Item Component Function1 f

Seite 158

1–22 Maintenance and Service GuideProduct DescriptionThe top components on the HP Pavilion dv1000 are shown below and described in Table 1-9.Top Compo

Seite 159 - 5.17 Heat Sink

Product DescriptionMaintenance and Service Guide 1–233 DVD button When the computer is Off, opens QuickPlay DVD mode. On in Windows, opens the defau

Seite 160 - 5. Remove the heat sink 3

1–24 Maintenance and Service GuideProduct DescriptionThe computertop components on the HP Pavilion dv1000 computerare shown below and described in Tab

Seite 161 - 5.18 Fan

Product DescriptionMaintenance and Service Guide 1–25Table 1-10Top Components, Part 2HP Pavilion dv1000Item Component Function1Next/Fast Forward butto

Seite 162 - 4. Remove the fan 2

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Seite 163 - 5.19 Processor

1–26 Maintenance and Service GuideProduct DescriptionThe top components on the HP Pavilion dv1000 are shown below and described in Table 1-11.Top Comp

Seite 164 - Removing the Processor

Product DescriptionMaintenance and Service Guide 1–27Table 1-11Top Components, Part 3HP Pavilion dv1000Item Component Function1 TouchPad Moves the poi

Seite 165 - 5.20 System Board

1–28 Maintenance and Service GuideProduct DescriptionThe top components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and describe

Seite 166

Product DescriptionMaintenance and Service Guide 1–293 Wireless button Enables/disables an internal wireless device.Wireless light On: an integrated w

Seite 167

1–30 Maintenance and Service GuideProduct DescriptionThe top components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and describe

Seite 168

Product DescriptionMaintenance and Service Guide 1–31Table 1-13Top Components, Part 2HP Compaq nx4800 and Compaq Presario V2000Item Component Function

Seite 169

1–32 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of theHP Pavilion dv1000 are shown below and described in T

Seite 170 - 1394 connectors 4 are clear

Product DescriptionMaintenance and Service Guide 1–334 Exhaust vents (4) Provide airflow to cool internal components.ÄTo prevent overheating, do not o

Seite 171

1–34 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of theHP Compaq nx4800 and Compaq Presario V2000 are shown

Seite 172 - Removing the System Board

Product DescriptionMaintenance and Service Guide 1–354 Exhaust vents (4) Provide airflow to cool internal components.ÄTo prevent overheating, do not o

Seite 173 - 5.21 LED Board

iv Maintenance and Service GuideContents4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–54.7 Grounding Equipment and Method

Seite 174

1–36 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Seite 175

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Seite 176 - Specifications

2–2 Maintenance and Service GuideTroubleshooting2. Select the Main, Security, Advanced, or Tools menu.3. To close Computer Setup and restart the compu

Seite 177

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator Password Enter, c

Seite 178 - 14.0-inch, WXGA, SVA Display

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuSelecting from the Tools MenuTable 2-3Advanced MenuSelect To Do ThisLa

Seite 179 - Hard Drives

TroubleshootingMaintenance and Service Guide 2–52.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 ”Fl

Seite 180 - Table 6-4

2–6 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 ”Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive”2.15 ”Flowchart 2.15—

Seite 181 - 24X DVD/CD-RW Combo Drive

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

Seite 182

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2.

Seite 183 - Table 6-6

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Seite 184

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Notebook PC and the Compaq Presario

Seite 185 - Table 6-7

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

Seite 186

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Seite 187 - Table 6-8

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Seite 188

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Seite 189 - 8X Max DVD-ROM Drive

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNNTest replacement docking device with new

Seite 190

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Seite 191 - System DMA

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.19—Nonfunctioning Device.”YDoneNOS

Seite 192 - System Interrupts

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri

Seite 193

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Seite 194 - System I/O Addresses

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Seite 195

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model:❏ Intel Pentium M

Seite 196

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

Seite 197 - System Memory Map

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No OS Loading for QuickPlay Application, Part 1OS loads for QuickPlay application?Done

Seite 198 - Connector Pin Assignments

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No OS Loading for QuickPlay Application, Part 2Done1. Replace the hard drive.2. Insert

Seite 199 - RJ-45 (Network)

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Seite 200 - S-Video-Out

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—No Audio, Part 2YNContinued from “Flowchart 2.17—No Audio, Part 1.”Reloadaudio drivers

Seite 201 - External Monitor

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Seite 202 - RJ-11 (Modem)

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Seite 203 - Audio-Out (Headphone)

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.21—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Seite 204 - Power Cord Set Requirements

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.22—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Seite 205 - General Requirements

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Seite 206 - Country-Specific Requirements

Product DescriptionMaintenance and Service Guide 1–3 Support for one Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Card

Seite 207

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components, HP Pavilion dv1000

Seite 208 - Screw Listing

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

Seite 209 - Phillips PM2.0×5.0 Screw

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Compaq nx4800 andCompaq Presario V2000

Seite 210 - (Continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 211

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Pavilion dv1000

Seite 212 - Phillips PM2.5×4.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 213 - Phillips PM2.0×7.0 Screw

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Compaq nx4800 andCompaq Presario V2000

Seite 214

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 215

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Pavilion dv1000

Seite 216

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 217 - Phillips PM2.0×4.0 Screw

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

Seite 218

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Compaq nx4800 andCompaq Presario V2000

Seite 219

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 220

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Pavilion dv1000

Seite 221

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 222

3–16 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Compaq nx4800 andCompaq Presario V2000

Seite 223

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 224

3–18 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Pavilion dv1000

Seite 225

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 226

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics KitMiscellaneous Plastics Kit

Seite 227 - Phillips PM2.0×3.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–21Table 3-2Miscellaneous Plastics KitSpare Part Number InformationItem DescriptionSpare Part

Seite 228

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

Seite 229

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesMass Storage DevicesTable 3-3Mass Storage DevicesSpare Part Number

Seite 230 - Table C-6

Illustrated Parts CatalogMaintenance and Service Guide 3–23Hard drives (Continued)4200-rpm100-GB80-GB60-GB40-GB381721-001367788-001367787-001367786-00

Seite 231 - Phillips PM1.5×2.0 Screw

3–24 Maintenance and Service GuideIllustrated Parts CatalogUSB diskette drive (not illustrated) 359118-001USB digital drive (not illustrated) 364727-0

Seite 232

Illustrated Parts CatalogMaintenance and Service Guide 3–253.5 MiscellaneousTable 3-4Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Seite 233

3–26 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use in:Australia and New Zealand 373979-011Belgium, Europe, Finland, France,

Seite 234

Illustrated Parts CatalogMaintenance and Service Guide 3–273.6 Sequential Part Number ListingTable 3-5Spare Parts: Sequential Part Number ListingSpare

Seite 235

3–28 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description367773-001 Memory module, 256-MB (266 MHz)367774-001 Memory mo

Seite 236

Illustrated Parts CatalogMaintenance and Service Guide 3–29Spare Part Number Description367777-331 Keyboard for use on Compaq Presario V2000 models in

Seite 237

3–30 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description367778-171 Keyboard for use on HP Pavilion dv1000 models in Sa

Seite 238

Illustrated Parts CatalogMaintenance and Service Guide 3–31Spare Part Number Description367784-001 Display assembly, 14.0-inch, WXGA for use onCompaq

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