HP tm2-2102tu Technical Information

HP TouchSmart tm2 Notebook PCMaintenance and Service Guide

Category Description 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpmOptical drives Supports only external optical drives●12.7-mm tray load●Serial A

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel a

10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the

15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from t

18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20.Remove the screws (2) that secure the LCD

IndexAAC adapter, spare partnumbers 22, 26action keys 5administrator password 71antenna, location 4applications key, Windows 5audio, product descripti

Ffanremoval 63spare part number 17, 25, 63feetlocations 34spare part number 17, 34fingerprint reader 10fingerprint reader board, sparepart number 16,

power light 10power requirements, productdescription 3power switch 10power switch boardremoval 54spare part number 17, 26, 54power-on password 71proce

Category Description VGA (Dsub 15 pin) supporting 1920 × 1200 external resolution @ 75 Hz. Disabledwhen connected to devices through the expansion po

2 External component identificationTop componentsDisplay componentsItem Component Function(1) WLAN antennas (2)* Send and receive wireless signals to

Item Component Function(6) Convertible hinge Swivels the display and converts the computer fromtraditional notebook mode to slate mode or from slatemo

LightsItem Component Description(1) Caps lock light White: Caps lock is on.(2) Mute light Amber: Computer sound is off.(3) Wireless light●White: An in

TouchPad componentsItem Component Function(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicat

Front componentsComponent FunctionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically tocool internal comp

Left-side componentsItem Component Function(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically tocool

Right-side componentsItem Component Function(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of apassword log

Item Component Function(6) Wireless button Turns the wireless feature on or off, but does notestablish a wireless connection.NOTE: A wireless network

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Bottom componentsItem Component Function(1) Battery release latch Releases the battery from the battery bay.(2) Battery bay Holds the battery and cont

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

14 Chapter 3 Illustrated parts catalog ENWW

Computer major componentsENWWComputer major components15

Item Description Spare part number(1) 12.1-inch, WXGA, BrightView, LED touch-screen display assembly(includes Web camera and cable, microphones and ca

Item Description Spare part number For use in the United States 584161-001(3) Top cover (includes TouchPad and TouchPad cable, caps lock light board

Item Description Spare part number(16) Memory modules (PC3, 1066-MHz): 4096-MB 599092-001 248-MB 598856-001 1024-MB 598859-001(17) WLAN module: Ather

Item Description Spare part number Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and harddrive screws)584382-001(19) 6-cell,

Plastics KitItem Description Spare part number Plastics Kit, includes: 592971-001(1) Display hinge cover(2) Memory module compartment cover (includes

Mass storage devicesItem Description Spare part number(1) Hard drive (includes hard drive bracket and Mylar cover): 640-GB, 5400-rpm 611495-001 500-GB

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Miscellaneous partsDescription Spare part numberAC adapter:65-W RC/V HP Smart AC adapter 609939-00165-W RC/V EM HP Smart AC adapter 609948-001HP prote

Sequential part number listingSpare partnumberDescription371693-001 Wired headset with volume control490371-001 Power cord for use in North America490

Spare partnumberDescription580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and

Spare partnumberDescription584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips)584161-DH1 Keyboard for use in Denmark, Fi

Spare partnumberDescription598856-001 4096-MB memory module (PC3, 1066-MHz)598859-001 2048-MB memory module (PC3, 1066-MHz)599092-001 1024-MB memory m

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

iv Safety warning notice ENWW

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 56?? screws that must be removed, replac

ENWWComponent replacement procedures33

Computer feetThe computer feet are adhesive-backed rubber pads. There are four computer feet that adhere to thecomputer base enclosure. The feet (1) o

BatteryDescription Spare part number6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001Before disassembling the computer, follow these steps:1. Shut down

PenDescription Spare part numberPen 593028-001Before removing the pen, follow these steps:1. Shut down the computer. If you are unsure whether the com

Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylarcover.Description Spare part number640-GB,

3.Lift the rear edge of the hard drive cover, and then swing it up and forward.4. Remove the hard drive cover.NOTE: The hard drive cover is included i

8.Lift the shield (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.ENWWComponent repla

Memory moduleDescription Spare part number4096-MB (DDR3, PC3, 1066-MHz) 599092-0012048-MB (DDR3, PC3, 1066-MHz) 598856-0011024-MB (DDR3, PC3, 1066-MHz

3.Lift the left side of the cover, and then swing it up and to the right.4. Remove the memory module compartment cover.NOTE: The memory module compart

Table of contents1 Product description ... 12

6.Grasp the edge of the memory module, and gently pull it out of the memory module slot.Reverse this procedure to install a memory module.42 Chapter 4

WLAN moduleDescription Spare part numberAtheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam,Puerto Rico, the U.S. V

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmen

2.Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board.(The edge of the module opposite the slot rises away from t

3.Pull the WLAN module away from the slot at an angle and remove it.Reverse this procedure to install a WLAN module.46 Chapter 4 Removal and replace

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 592965-001Before removing the RTC battery, follow these ste

Top coverDescription Spare part numberTop cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and topcover bumper pads)59296

3.Remove the two Phillips PM2.0×4.0 screws in the battery bay that secure the top cover to thecomputer.4. Turn the computer right-side up, with the fr

KeyboardNOTE: The keyboard spare part kit includes a cable and 2 retention clips.Country or region Spare part number Country or region Spare part numb

3.Remove the two retention clips (2) by sliding them toward the back of the top cover.4. Turn the top cover right-side up, with the front toward you.5

Equipment guidelines ... 31Component replacement procedures ...

Pen holder and eject assemblyDescription Spare part numberPen holder and eject assembly 592972-001Before removing the pen holder and eject assembly, f

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is available using spar

Power switch boardDescription Spare part numberPower switch board (includes cable) 611498-001Before removing the power switch board, follow these step

Display assemblyDescription Spare part number12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable,microphones

5.Remove the display hinge cover (2).NOTE: The display hinge cover is included in the Plastics Kit, spare part number 592971-001.6. Position the compu

11.Disconnect the webcamera cable (2) from the system board.12. Release the grounding tape (1) that grounds the display panel cable to the base enclos

16.Release the wireless module antenna cables (3) from the opening in the system board.CAUTION: Support the display assembly when removing the followi

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with discrete graphics s

●Fan (see Fan on page 63)●Heat sink (see Heat sink on page 64)Remove the system board:1. Disconnect the Bluetooth module cable (1) from the system boa

7.Remove the system board (3) by sliding it up and to the right.NOTE: After removing the system board, it may be necessary to replace the RJ-45 connec

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ... 797 Backup and recovery ...

Power connector and cableDescription Spare part numberPower connector and cable 592967-001Before removing the power connector and cable, follow these

Reverse this procedure to install the power connector and cable.FanDescription Spare part numberFan 592970-001NOTE: To properly ventilate the computer

4.Remove the fan (3).Reverse this procedure to install the fan.Heat sinkNOTE: The heat sink spare part kit includes replacement thermal material.Descr

d.Display assembly (see Display assembly on page 55)e. System board (see System board on page 59)Remove the heat sink:1. Turn the system board upside

5.Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink and systemboard components, it may

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and systemboard components, it may be necessary to move the he

5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows

Using Setup UtilityChanging the language of Setup UtilityThe following procedure explains how to change the language of Setup Utility. If Setup Utilit

Display system informationThe following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin at s

Exiting Setup UtilityYou can exit Setup Utility with or without saving changes.●To exit Setup Utility and save your changes from the current session:I

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System Configuration menuSelect To do thisLanguage Change the Setup Utility language.Virtualization Technology (select models only) Enable/disable the

Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file

To download a BIOS update:1. Access the page on the HP Web site that provides software for your computer:Select Start > Help and Support > Maint

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 30.40 cm 11.97 inDepth 22.30 cm 8.76 inHeight (front to back) 2.63 to 3.96 mm 1.04

12.1-inch display specifications Metric U.S.DimensionsHeight 16.9 cm 6.7 inWidth 26.2 cm 10.3 inDiagonal 30.8 cm 12.1 inNumber of colors Up to 16.8 mi

Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 1

Blu-ray ROM DVD±RW SuperMulti Double-LayerDrive specificationsApplicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,

DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read Write CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA,MIXED

7 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediate

Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you ex

1 Product descriptionCategory DescriptionProduct Name HP TouchSmart tm2 Notebook PCProcessors Intel™ Core™ i5-430UM 1.20-GHz turbo processor (800-MHz

Backing up your informationAs you add new software and data files, you should back up your system on a regular basis tomaintain a reasonably current b

Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore, follow these steps:NOTE: Be sure that the computer is connected t

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

Recovering from the dedicated recovery partition (select modelsonly)NOTE: Computers with an SSD may not have a recovery partition. If the computer doe

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11

HDMIPin Signal Pin Signal1 TMDS data 2+ 11 TMDS clock shield2 TMDS data 2 shield 12 TMDS clock-3 TMDS data 2- 13 CEC4 TMDS data 1+ 14 No connect5 TMDS

RJ-45 (network)Pin Signal1Transmit +2Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8UnusedUniversal Serial BusPin Signal1 +5 VDC2Data3 Data +4G

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana