HP Pavilion dv6 Entertainment PCMaintenance and Service Guide
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Navigating and selecting in Setup UtilityBecause Setup Utility is not Windows based, it does not support the TouchPad. Navigation andselection are by
Restoring default settings in Setup UtilityTo restore Setup Utility default settings:NOTE: If Setup Utility is running, begin at step 1. If Setup Util
Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in t
Select To do thisAction Keys Mode Enable/disable the Action Keys.Boot Options●POST (power-on self test) f10 and f12 Delay (sec.)―Setthe delay for the
6 SpecificationsComputer specifications Metric U.S.Dimensions:Width37.8 cm14.9 inDepth24.5 cm9.7 inHeight (front to back)3.2 cm to 3.6 cm1.3 in to 1.4
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
1-TB* 750-GB* 640-GB* 500-GB* 320-GB* 250-GB*Logical blocks1,953,504,4791,465,128,3591,250,242,867976,752,240625,121.433488,376,120Disk rotational sp
DVD±RW and CD-RW Super Multi Double-LayerCombo Drive specificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, M
7 Backup and recoveryRecovery after a system failure is as complete as the most current backup. HP recommends creatingrecovery discs immediately after
Before creating recovery discs::●You need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs arepurchased separately.
1 Product descriptionCategory DescriptionProduct NameHP Pavilion dv6 Entertainment PCProcessors●AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2
3. Open a word-processing document, and then select Edit > Paste.4.Save the document.●Back up your information to an optional external hard drive,
Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore:NOTE: Be sure that the computer is connected to AC power before st
Create a system restore pointTo create a system restore point:1. Select Start > Control Panel > System and Security > System.2. In the left p
Recovering from the dedicated partition (select models only)NOTE: Computers with an SSD might not have a recovery partition. If the computer does not
8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1Audio out, left cha
Pin Signal2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11 Monitor detect12 DDC 2B dat
HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS
RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8UnusedUniversal Serial BusPin Signal1 +5 VDC2Data3 Data +
9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
Category Description ●AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2gigatransfers/second)●AMD V-Series V120 Singl
10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la
Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.6. Remove the display panel assembly (2) from the display enc
12. Lift the top edge of the backlight cover (2) and swing it outward.13.Remove the backlight cover.14.Turn the display panel right-side up.15. Remove
17.Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight
22. Release the tape (4) that secures the LCD panel to the display rear panel.23.Remove the LCD panel.24.Recycle the LCD panel and backlight.Display11
IndexAAC adapter light 14AC adapter, spare partnumbers 28, 34accessory cover, removal 44action keys 10antenna, location 8audio, product description 3a
eSATA port 13esc key 10Ethernet, product description 4external media cards, productdescription 4external monitor portconnector pinout 104location 13Ff
plastic parts, serviceconsiderations 36Plastics Kit, spare partnumber 24, 34pointing device, productdescription 4portseSATA 13external monitor 13HDMI
webcam light 7webcam/microphone moduleremoval 67, 70spare partnumber 26, 27, 33, 68, 71Windows applications key 10Windows logo key 10wireless antenna,
Category Description DDR3/1333-MHz and DDR3/1066-MHz (only computer models equipped with the AMD Phenom IIN930 Quad 2.00-GHz processor, the AMD Pheno
Category Description HP TrueVision low-light VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames persecondEthernetIntegrated Realtek
Category Description ClickPad Touchpad with 2-way scroll and legend gesture support Taps enabled by defaultPowerrequirementsEM 90-W and 65-W AC adap
2 External component identificationIdentifying hardwareTo refer to a list of hardware installed on the computer:1. Select Start > Control Panel >
Top componentsDisplay componentsItem Component Description(1)Internal microphones (2) Record sound.(2)Webcam light On—The webcam is in use.(3)Webcam R
Wireless antenna locationsComponent DescriptionWLAN antennas (2)* On select computer models, at least two antennas sendand receive signals from one or
Buttons and Fingerprint Reader (select models only)Item Component Description(1)Power button* Press the Power button to:●Turn on the computer.●Initiat
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, Athlon,Phenom, V-Series, Turion, and combinationsthereof, are tradem
KeysItem Component Description(1)esc key Displays system information when pressed incombination with the fn key.(2)E-mail key Opens a new e-mail in th
Item Component Description(11)QuickLock key Initiates QuickLock.(12)Backlight key (select models only) Turns the keyboard backlight on or off.NOTE: Ke
TouchPadItem Component Description(1)TouchPad off indicator To switch the TouchPad on and off, quickly double-tapthe TouchPad off indicator.(2)TouchPa
Left-side componentsItem Component Description(1)Vent (2) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to
Right-side componentsItem Component Description(1)USB ports (2) Connect optional USB devices.(2)Optical drive Reads optical discs and, on select model
Bottom componentsItem Component Description(1)Battery bay Holds the battery.(2)Vents (6) Enable airflow to cool internal components.NOTE: The computer
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on th
Item Component Description(2)Product number (p/n) This number provides specific information about theproduct’s hardware components. The part number he
Computer major components18 Chapter 3 Illustrated parts catalog
Item Description Spare partnumber(1) Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wirelessantenna cables
MSG revision historyRevision Publication date DescriptionA August 2010●Updated commodities in the following location: Product descriptionon page 1.●Ad
Item Description Spare partnumber ●For use in the United States 597630-001 Keyboard without backlight (includes keyboard cable): ●For use in Belgium
Item Description Spare partnumber ●In black cherry 619245-001 ●In champagne 619248-001 ●In midnight blue 619250-001 ●In shell white 619246-001 ●In Son
Item Description Spare partnumber AMD Phenom II P940 Quad 1.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB,25W, 3.6 gigatransfers/second)616336-001
Item Description Spare partnumber Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 614333-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Item Description Spare partnumber 1-GB 598859-001(20) RTC battery599516-001(21) Hard drive (includes hard drive bracket, cable, and isolators): 1-TB,
Item Description Spare partnumber 750-GB, 5200-rpm 603671-001 640-GB, 7200-rpm 620100-001 640-GB, 5400-rpm 603670-001 500-GB, 7200-rpm 603669-001 320-
Display assembly subcomponents - TouchScreenItem Description Spare partnumber(1) Webcam/microphone module603660-001(2) Display hinge covers (2)603666-
Display assembly subcomponents - traditionalItem Description Spare partnumber(1) Display bezel603651-001(2) Webcam/microphone module603660-001(3) 15.6
Item Description Spare partnumber Display Miscellaneous Kit (not illustrated, includes Mylar screw covers)603659-001 Display Screw Kit (not illustrate
Sequential part number listingSpare partnumberDescription465541-003 Full-function remote control with teletext409371-001 Power cord for use in the Uni
iv MSG revision history
Spare partnumberDescription582564-002 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria,Andorra, Angola, Argentin
Spare partnumberDescription594173-001 AMD Turion II P520 Dual 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6gigatransfers/second; includes
Spare partnumberDescription597635-001 Keyboard without backlight for use in the United States and Canada (includes keyboard cable)597635-031 Keyboard
Spare partnumberDescription603645-001 Bluetooth module cable603647-001 15.6-in traditional HD, LED, BrightView display assembly in black cherry (inclu
Spare partnumberDescription603672-001 1-TB, 5200-rpm (includes hard drive bracket, cable, and isolators)603676-001 Hard Drive Hardware Kit (includes h
Spare partnumberDescription616333-001 AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2gigatransfers/second); includ
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i
CAUTION: A product can be degraded by as little as 700 V.Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag.Item Componen
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, sparepart number 603696-001. There are 4
BatteryDescription Spare part number9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-0016-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-0016-cell, 55-Wh, 2
Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, cable, and isolators.Description Spare part number1-TB, 5200-rpm 603672-0
2.Lift the right side of the accessory cover until it detaches from the computer.3.Remove the accessory cover. The accessory cover is included in the
10. Lift the hard drive bracket straight up (4) and remove the bracket from the hard drive.NOTE: The hard drive connector, isolators, bracket, and scr
RTC batteryDescription Spare part numberRTC battery 599516-001Before removing the RTC battery, follow these steps:1.Shut down the computer. If you are
Memory moduleDescription Spare part number4-GB (PC3, 10600, 1333-MHz) 599092-0012-GB (PC3, 10600, 1333-MHz) 598856-0011-GB (PC3, 10600, 1333-MHz) 5988
WLAN moduleDescription Spare part numberAtheros 9285G 802.11b/g/n 1x1 WiFi Adapter 605560-005Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001Broa
vi Safety warning notice
4.Remove the battery (see Battery on page 43).5.Remove the accessory cover (see Hard drive on page 44).Remove the WLAN module:1. Disconnect the WLAN a
Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel and an optical drive bracket.Description Spare part numberBlu-ray
5. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install the optical drive.52 Chapter 4 Removal and replacement proc
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable.For use in country or region: Spare part number For use
Before removing the keyboard, follow these steps:1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn theco
7. Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengagefrom the slots in the top cover.8. Release the zero
Top coverNOTE: The top cover spare part kit includes the TouchPad and cable.Description Spare part numberFor use on computer models equipped with a fi
3. Remove the eight Phillips PM2.5×7.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) thatsecure the top cover to the computer.4.Release the Z
8. Remove the top cover (2).Reverse this procedure to install the top cover.58 Chapter 4 Removal and replacement procedures
Power button boardDescription Spare part numberPower button board (includes cable) 603682-001Before removing the power button board, follow these step
Table of contents1 Product description ... 12
5. Remove the power button board (4).Reverse this procedure to install the power button board.60 Chapter 4 Removal and replacement procedures
Front USB boardNOTE: The front USB board and cable are included in the USB Board Kit, spare part number603683-001.Before removing the front USB board,
Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl
5. Disconnect the Bluetooth module cable (5) from the Bluetooth module.6.Remove the Bluetooth module from the sleeve.Reverse this procedure to install
Rear USB boardNOTE: The rear USB board and cable are included in the USB Board Kit, spare part number603683-001.Before removing the rear USB board, fo
Display assemblyNOTE: The display assembly spare part kit includes a display panel cable, webcam/microphonemodule and cable, and 2 wireless antenna ca
5. Release the wireless antenna cables from the clips built into the base enclosure (5).CAUTION: Support the display assembly when removing the follow
c. Remove the hinge covers (3). The hinge covers are available using spare part number603661-001.d. Flex the inside edges of the top edge (1), the lef
b. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.c.Remove the webcam/microphone module. The webcam/microphone mo
b. Remove the hinges (2). The hinges are available using spare part number 603656-001.12.If it is necessary to replace the display panel cable:a.Turn
Battery ... 43Hard drive ...
13.If it is necessary to replace the display enclosure or any of the display assembly internalcomponents:a. Remove the Mylar screw covers (1). The scr
c. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.d.Remove the webcam/microphone module. The webcam/microphone mo
c. Release the TouchScreen cable from the clips (3) and routing channel built into the displaybezel/panel assembly.d.Remove the TouchScreen cable. The
17.If it is necessary to replace the display hinges:a. Remove the six Phillips PM2.5×4.0 screws (1) and the four Phillips PM2.0×4.0 screws (2)that sec
Power connector cableDescription Spare part numberPower connector cable 603692-001Before removing the power connector cable, follow these steps:1.Shut
5. Remove the power connector cable (5) from the clip built into the base enclosure.Reverse this procedure to install the power connector cable.Compon
System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use on computer models equipp
2.Disconnect the optical drive board cable from the system board.3.Turn the base enclosure right-side up, with the front toward you.Component replacem
4.Disconnect the following cables from the system board:(1) Speaker cable(2) Bluetooth module cable(3) Front USB board cable(4) Rear USB board cable(5
6. Remove the display cable channel (2). The display cable channel is available using spare partnumber 603697-001.7. Use the front/right corner of the
Backing up your information ... 99Using Windows Backu
Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.Description Spare part numberFor use on co
4. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sinkassembly and syste
Replacement thermal material is included with all fan/heat sink assembly, system board, and processorspare part kits.NOTE: Computer models equipped wi
ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberAMD Phenom II N950 Quad 2.10-GHz proces
Description Spare part numberAMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2gigatransfers/second)616333-001AMD V-S
2. Lift the processor (2) straight up, and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)embossed o
SpeakersDescription Spare part numberSpeakers (include cable) 603694-001Before removing the speakers, follow these steps:1.Shut down the computer. If
3. Remove the speakers (3).Reverse this procedure to install the speakers.Optical drive connector boardNOTE: The optical drive connector board and cab
Remove the optical drive connector board:1. Release the optical drive connector board cable from the clips (1) built into the base enclosure.2. Remove
5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows
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